Close to the Gard was a plus. Staff was professional and courteous. Room was tired but spacious. I…read morejudge a hotel by their showers and this was a fail. No walk in shower which if I am going to pay a higher room rate I expect a higher quality room amenities.

DO NOT STAY HERE This hotel is outdated and smells. For…read more$299/night plus taxes, this place is pathetic. It should be no more than $99/night. Didn't even include breakfast or coffee. IHG should be embarrassed this is one of theirs. As an IHG Platinum Elite member, I would have expected much more. Take a a look at the desk chair from the room and how the arms are torn apart. Really? No staff see this?! What a joke and a piece of garbage.

Absolutely love this Inn. The room was large with kitchen, stove and good size fridge. There were a…read morefew pots and pans and utensils. Quiet with great views of the Thames. We literally fished off the dock and relaxed. Short ride to a lot of restaurants but walking distance to New London water taxi and restaurants Puffins and Paul's Pasta. Wayne, the caretaker of the Inn, is a genuinely nice man and will get what you need. Brought my dogs and loved walking through the streets of Groton. This is not a hotel chain, so if you want room service and 24 hour attention this is not the place for you. It's clean, quiet and safe, which is what I look for in a hotel. This was our second time here and will be back.

The manager is the best (Wayne) same as the maintenance men(Shane and Nicola). the local tenants…read moresuck selling drugs and slamming doorAnd druggy traffic insaine. 205, and lower levels on street front!

Great, clean, and nicely renovated. Parking lot next to the hotel is paved nicely with Connecting…read moreroad to the adjacent Walmart which makes going there easy. Staff seemed friendly and helpful. Rooms were very nice, clean, bright and set up spaciously. Liked the HVAC controls, as you only needed to set the temperature that you wanted and it would chuckle to get the room to that temperature. If there was one negative it would be that they don't have a continental breakfast. They have a menu at the bar area but it does cost you to dine in the morning. Oh, also we like to grab coffee in the evening but their complimentary coffee was only in the morning hours. Had two rooms - a double queen bed room that was nice and a King Suite that was super spacious. Liked that the Suite had two bathrooms and a true separate bedroom area. They have a pool area which I didn't get a chance to use but maybe next time.

It was decent. I stood here for a week, and during my stay the room was cleaned (trash/towels/bed)…read morebut the toilet paper, hand soap, and tissues were not refilled. The hotel was pretty quiet and the gym was okay, dumbbells and a few treadmills. There was a TRX set up. The hotel did provide coffee from 6:00-10:00, and had snacks and drinks for sale. There was an onsite restaurant serving breakfast (not included) and dinner. There is a small Walmart next door, and a Stop and Shop just beyond that. I would skip the Walmart. Minor point- The Government rate was taxed, so you have to fill out a tax exemption forms. Also, the mini fridge does not have a freezer, but the room does have a microwave.

We went for a little weekend getaway, this place hit all the marks with the price, inside pool and…read morefree breakfast. The pool was fairly small as was the gym, but both were sufficient. The breakfast is Continental and includes a waffle maker, eggs, cereal, juices, yogurt, sausage, coffee, tea and muffins. Very good selection. Eggs weren't great, but they're fine. Rest was tasty. Rooms are a little loud between rooms, we heard the people next doors TV all night on our first night. The hallways are very dark and the outlets in the room are so worn they don't hold the plugs. Nice place, very clean, the man at the front desk was very helpful. Enjoyed our stay. Solid overall with everything included.

Stayed 1 night . Had a room with a king sized bed. Bathroom with small shower…read more Pool and a gym. Continental Breakfast. Coffee machine is available all day.

Very disappointing stay overall…read more The hotel looks completely different in person than it does in the pictures online. From the outside it seems acceptable, but inside the property felt extremely old, poorly maintained, and neglected. There were damaged walls, ceilings in bad condition, carpet coming loose in several areas creating a tripping hazard, and a strong unpleasant smell in the pool area that was very difficult to tolerate. The breakfast was also very poor. I also did not feel the situation involving my service dog was handled professionally or with much understanding, which was especially disappointing. The overall atmosphere of the hotel honestly felt uncomfortable and poorly maintained. I normally do not like leaving negative reviews, but I believe future guests deserve an honest description of the experience before booking.

Over priced for the room quality. Not so clean beds and pillow very uncomfortable. Only good thing…read morewas the breakfast.

If there was six stars, I would have given them six stars…read more We recently hosted a marriage weekend for 75 couples. Although this is a Marriott hotel. It operates with the relational connection of a mom and Pop hotel. From the moment you walk in you know that this is more than a corporate setting. From the time you check into the time you check out, everyone goes beyond what they could possibly do to make your stay better. They're friendly. They remember who you are. And when there is a need, they scramble to meet it as quickly as possible. The managers, the executive staff are all walking around the hotel the whole time. They take their time to listen to you and they respond. The restaurant has created a menu that allows you to have a hamburger or a steak. So it becomes very affordable, especially breakfast during the week. On a recent trip, my wife had to be hospitalized. The staff went out of their way to accommodate us and give us information since we were not from Connecticut. They constantly were checking in to make sure everything was OK. If you're doing a corporate event don't even hesitate just sign up. If you're coming for a personal retreat. This stand alone hotel will give you the peace the quality that Marriott can only give. The , which is beautiful, the staff takes you being there seriously. Sure it cost more. But it's worth every penny.

Yikes! First red flag should have been a hotel titled as Mystic but being in Groton…read more This hotel is ROUGH. Checked in and the bed sheets clearly weren't cleaned/changed. Nice big stain on my pillow case. Water seeping thru the windows into the room. Used lotion left over from the last guest. Also key reader in elevator doesn't work which is a safety issue and overflowing trash in the lobby garbage can. Buyer beware! Yikes! First red flag should have been a hotel titled as Mystic but being in Groton. This hotel is ROUGH. Checked in and the bed sheets clearly weren't cleaned/changed. Nice big stain on my pillow case. Water seeping thru the windows into the room. Used lotion left over from the last guest. Also key reader in elevator doesn't work which is a safety issue and overflowing trash in the lobby garbage can. Buyer beware!

We have been coming up to New London from Philly to help prep a new home for our daughter and…read morefamily and staying several nights a week at the hotel. Matt has been there 90% of the time we are there and I just wanted to give a big shout out to how friendly and accommodating he has been. He always asks about my daughter's family, remembers who we are, remembers what room we were in ., what can I say! THANK YOU for making our stay and check in a great experience Matt!!

Had a really odd experience here. The first thing that went wrong was when the receptionist gave us…read morethe key to the room. When we went up to the room, my Dad opened up the door only to see that it was occupied! There was luggage open, a hat on the table etc. Thankfully, the occupant was not there in that moment or it could've gone really bad. Imagine if they'd just gotten out of the shower and someone had barged into their room while they were still indecent. It would've been a lawsuit for sure. Anyways, we were transferred to a new room. This room had lots of things wrong with it. First, maintenance had left a large fan machine blowing air really loudly in it. The AC machine did not work and was covered in mold. The room had a mildew smell. The curtain rods didn't have any curtains Just sticks, no fabric. Usually there's a sheer curtain and a thicker black out curtain. There was no sheer curtain. There were mysterious red stains on the couch. No bed bugs though! Breakfast was underwhelming. The apple juice was very watery. The food was generally pretty bland. Eggs rubbery, sausage was unflavorful. The boiled oatmeal was literally mush. Bagels were ok. Also, the chair cushions in the lobby were chipped/cracked and peeling. Table was wobbly. The location is in a random spot in a sketchy neighborhood. Parking is ok. Basically, I agree with the other reviewers that this place is definitely dated and janky af lol. I was disappointed because I thought Marriott had a certain level of standards. If you stay for one night here as a last resort, it's fine but I'd go somewhere else if you intend to stay a bit longer.

Cozy, clean, comfortable…read more This hotel is in a great location. The staff was helpful and the rooms were basic, yet quiet and comfortable. I think every room has a fridge and microwave. Ask about the weekly discounted rate if you need a longer stay. Will be returning in summer!

The hotel is not a days inn it's rebranded with a different name. The place is very old, in dire…read moreneed of a major renovation and full rehab. The rooms smells like cigarettes and weed. Our experience was not the best, room smelled terrible, the bathroom was not clean and the entire place just did not live up to our expectation, we stayed here since we did not have a choice, price was the lowest in the area but still 6 to 7 times what it probably charged pre-Covid or what it really worths!

The food here is amazing when you can get it!!!! How do you come someplace to order food and the…read morecook is unavailable because he's outside cleaning his car or telling the bartender he can't cook for 30 minutes because he's taking medication and the customer has to wait!! I have NEVER IN ALL MY DAYS BEEN TOLD AT A RESTAURANT THAT I CANNOT ORDER BECAUSE THE COOK ISN'T available

The new location at 2 State st. It took close to 1/2 hour for 6 of us to get our drinks, and we…read morewere the only ones in there on a late aftrn. We asked the bartender to turn down the music and he refused. Food was awful, bar was dirty.

It was a last minute reservation made and we got a really nice room in the main building with a…read moreking bed, private porch with seating and breakfast in the morning. Very neat and comfortable room. The staff was great, location was great. Price was reasonable.

We stayed in #10 and #11 for the king beds and first-floor porch rocking chairs. #10 had a view of…read moreconcrete & pallets so #11 was better. The rooms were spacious and clean, with attractive furnishings of tables, dresser, chairs and bed. We did not try the pool-like bathtub (next to shutters that open to the main room and TV!) but the shower was magnificent! Towels and ROBES were fluffy and floral-smelling. Toilet flush was awesome, lol. Height of counter was thoughtfully higher-than usual and it had room for personal effects. The bed was not super-comfortable but acceptable. It was soft over hard, and my sister felt pressure points. The chairs sunk in the middle, but we weren't in them long. The gas fireplace was lovely!! And both windows open for fresh air, which I find very important. The place was very quiet and we only encountered other guests a few minutes here and there. The grounds are Gorgeous with grasses, roses, huge lavender plants. We loved sitting in the metal patio furniture with umbrellas, by the marina, eating our custom breakfasts! So relaxing and decadent. Kat, our breakfast waitress, was A+ and very pleasant. We all liked the food too. We did walk to local restaurants from here, plus easily visited Mystic by car. We did walk the nearby 1mi bayside trail to the Hole-in-the-Wall beach. It was a bit too far unless you can enjoy ~3mi roundtrip from Inn to beach. Our favorite restaurants were 374 Kitchen & Cocktail, followed by Constantine's (deck). We did not care for Flanders which was crowded and noisy, plus several additional unpleasant features! Now for the gritty: For unknown reason, the Inn has very cheap toiletpaper! And there is no place to lay clothes in the bathroom except in a drawer. There is no fridge in the room - just an icebucket with a fridge and ice in the community areas. They provide 2 bottles of water at the start of your stay...but you can get another at breakfast. Coffee is in carafes in the morning, but otherwise from Keurigs in the community room. You may freely wear the robes - just place them with your dirty towels at end of stay. To get clean towels, place your used ones outside your door! Fresh ones will magically appear in a plastic bag outside the door. They were not offering the pontoon rides when we were there in early June. I was disappointed and felt they should post the limitations. They do have cookies plus wine/cheese/grapes at certain times. These items are in the main Inn, where there are two tiny closets with staff in them. We were pretty comfortable going in and out the business area. Kat was the most welcoming, smiling when we cut through the kitchen each morning. We splurged to stay here for 70th BD celebrations. All four of us loved the Inn and had fun days in Niantic and Mystic.