Two years ago they diagnosed my vehicle issue, found the problem and fixed it (an intermittent…read moremisfire). Yesterday they never called back to schedule an appointment. Before their alleged closing hours I went over to the business and they were not there any more (Old Placerville Rd). The new business has been there for over a year and indicated this business went under. I am sorry to see this business no longer exists. They need to update the phone message to tell people the business does not exist since you leave a message and wait all day for a return call. I wish I could find out where Joey now works since he did excellent work!

Went for an oil change and told them I'm hearing a rattling coming from my driver side (internal)…read more They don't do any kind of 15 point inspection like most places do which I was really put off by, they chalked up the rattling to some front bumper damage (that it very obviously isn't coming from because the sound is internal). The oil change took almost an hour from the time they took it back. The only good thing was he girl at the counter was very nice. Also when did oil changes get so expensive?? I spent $59 on the Groupon and still had to pay another $20 when I got there. I won't be going back.

Finding a mechanic you can trust isn't easy, but Ozmotive Auto Repair has been amazing. They were…read morehonest about what my car needed, kept me updated throughout the process, and had everything finished on time. The pricing was fair, and my car has been running great ever since. You can tell they genuinely care about their customers. I'll definitely be coming back and would recommend them to anyone looking for a reliable auto shop.

Good work, accommodating, and honest on price. Very clear communication. Time taken to educate…read morecustomer.

Ted Mavritsakis, Manager, was helpful and professional, made my purchase transaction for the 2026…read moreDefender 90 easier, and even made it enjoyable. My salesperson, Abhinaaz Prasad, was fantastic. Thank you, guys. I enjoyed my purchase experience. You guys are 5 stars.

Service was actually "Very Nice".......needed an oil change and was glad i came to this location…read more Every interaction was pleasant. -brought the car from here, but never visited the Service Department. Maybe i got lucky, but everyone was very easy to deal with and professional. -appointment went smoothly. Came in for an afternoon oil change, was in and out within the quoted timeline w/ FREE CAR WASH - nice.... -i did appreciate the service advisor checking me in workout the "hard up sell" ..... -this place actually have a waiting area (the other location didn't and they SUCK). Cappuccino machine gave it a nice touch. Try multiple drinks and flavors. Gotta get your money worth - LOL.... -JUDGEMENT: best Land Rover dealership around, will definitely only come here for service and highly recommend to the HOMIES or anyone in the market for a Range/Land or any Rover vehicle.....

Went here last minute since I realized I damaged my wheel space sensor while doing lowering springs…read moreon my M340I! Brian took care of it the next day. Quality care and in a timely manner. He also was kind enough to give me advice on what I could do for it since it's my first car. The price is 100% fair, you get what you pay for and on top of that it is done the right way. Not to mention they quoted me HALF the price the dealership did for just one part! I will be coming back here for other plans I have on my BMW!

I went through a few shops before finding Valley Motorwerks and I'm so happy with them. Their level…read moreof expertise for BMW's is what I was looking for, without the higher end prices. Very fair for the quality of work they do. I really connected with the people. Brian and Dave were both awesome and I'll be going back anytime something is odd with my E46.

Divine Experience at Lexus of Sacramento: Jerode Gorostiza is Hands Down the #1 Sales Consultant!…read more If I could give Jerode Gorostiza and the team at Lexus of Sacramento 10 stars, I would. Buying a brand-new vehicle--especially for the very first time for my wife, Diane--was a major milestone for us. Naturally, there was some initial hesitation about the investment, but after much prayer, my wife felt a profound sense of peace. That was just the beginning of what I can only describe as a divine, perfectly orchestrated experience. From the moment God brought us to Jerode, we knew we were in the right hands. Jerode is the epitome of high-touch professionalism: exceptionally polite, confidently humble, deeply attentive, and completely free of any pushy "salesy" tactics. He welcomed us into his office, listened intentively to every detail of our vision, and helped us navigate our options for a 2026 RX 350h. When he stepped out of the room for a moment, my wife looked at me and said, "I like him." I couldn't have agreed more. We set our hearts on a very rare color combination: Nightfall Mica with a Peppercorn interior--a pairing so exclusive there were fewer than ten in the entire nation. Jerode showed us a 2026 RX 450h+ PHEV in that exact configuration scheduled to arrive mid-July, and promised to keep us updated every step of the way. Over the next few weeks, Jerode kept in constant communication. He answered my endless, detailed questions with unmatched patience and lightning-fast response times. What touched us most, however, was learning that Jerode is also a man of deep faith in Jesus. Knowing that he was in prayer alongside us and genuinely cared for us not just as clients, but as family, showed his deep commitment to excellence and heart for service. On July 5th, while we were at church at Midtown Church , Jerode texted me to let us know the shipping truck had just arrived with our exact vehicle! That very morning, Diane had prayed for a clear sign that this was her car. God's timing was absolute perfection. On July 06th, this beautiful SUV belong to us! There is so much more to share of the gems and moments that happened, I could literally write another 2 pages. The Team Behind the Magic: Jerode Gorostiza (Sales Consultant): Jerode could easily teach a master class on customer care. His integrity, conviction, active listening, and warmth leave you with total peace of mind. He is, hands down, the best in the business! Brennan MacDonald (Sales Manager): Brennan made the financial process seamless and effortless. He is a man of his word, radiating authenticity, clarity, and high integrity. Daren Malone (Service Consultant): Thank you, Darren, for coordinating our additional services seamlessly and providing top-tier technical guidance. Russ McDuffie (Service Manager): A true leader who took time out of a busy schedule to personally return phone calls and ensure we were taken care of. If you are looking for your next vehicle, go to Lexus of Sacramento--and do yourself a favor by asking for Jerode Gorostiza. He will treat you like family and ensure you walk away with the exact vehicle and peace of mind you deserve!

If I could give this dealer a zero I would. It's been a few months since my poor sales experience…read morewith Lexus of Sacramento. I purposefully waited this long, to ensure I got my emotions out of the way. I put a bespoke order with Carlos in August of 2025, waited 8 months, checking in periodically, only to be told that somewhere along the line my order had been missed..and what's worse the order after mine had been fulfilled. If that's not bad enough their answer to my request for help finding a car was "there's nothing we can do, here is a list of dealers YOU can reach out to" Talk about a poor experience all around! This level of incompetence, along with a lack of interest in trying to make things right, left me dumbfounded . Their sales manager, Rich, blamed Lexus ... what a complete joke. Whether the person at fault was your team or the regional sales manager is not the point! The point is you should have done everything in your power to make things right! I was able to find an LC at Roseville( same motor group that owns Lexus of Sacramento, but a night and day difference). At the end of the day it ended up being a far better experience with a far more competent and more customer focused team. Steer clear of Lexus of Sacramento, go to literally any other Lexus dealer...even if you have to drive out of your way. Believe me when I say it's worth not having to deal with the headache.

I went to Otto's today, because my check engine light was on. Joe took a look at the car for me…read more Turned off the check engine light and discussed with me what was going on with the car. I did not leave it for a diagnostic at this time. He was very helpful and did not charge me anything for the conversation today.

Always a pleasure to do business with Joe and Russ. Since I got my new car, I haven't needed as…read moremuch service on my vehicle, but I can't do the oil change on this one (Ford designed it that way), so I still go for my regular maintenance. My family and I have done business with Otto's for many, many years. They are honest, efficient, and VERY proficient in just about every 4-wheeled vehicle. I highly recommend them for anything from regular maintenance to serious diagnostics and repairs.

Charlie from the service department is absolutely amazing! He took great care of me and my grandma…read more And he speaks Hmong which is a plus!! We felt very taken care of here There is also the cutest freaking dog that works here lol.

This dealership should not be trusted. They wasted my time knowing I had to drive 1.5 hours each…read moreway, burn 3 hours total, and waste my Saturday when I could have been spending time with my kids. Subaru Elk Grove contacted me after seeing my vehicle listed online for $11,000. I told them directly I would take $9,000, so they knew my number before asking me to come in. After I drove out from Vallejo, they inspected the vehicle, said there were no issues, then offered $4,000 using KBB to try to get the absolute lowest price possible. What made it worse is that they then showed recent sales data indicating they would likely retail the same vehicle for around $13,000. So they used KBB when buying to lowball me, and market data when selling to justify a much higher number. That is the tactic. All of that information could have been discussed over the phone before having me make the drive. Instead, they waited until I was there, wasted my time, and showed complete disrespect for the fact that I had to give up half my Saturday for an offer they clearly knew was never going to be close. If your wanting a Suburu, buy from a better reputable location like 2912 Auburn Blvd, Sacramento, CA 95821

Brought my 2006 dodge truck in and Red D did an excellent job of repairing the problem. Fair…read morepricing and fixed it quickly. Would highly recommend.

My girlfriend's car was having transmission issues. We came in with a diagnostic done by another…read moreshop. Wes immediately looked at the diagnosis and told us that we would need a new transmission. He could have changed us to do a diagnosis but he was honest and a true stand up businessman. This is the type of person that you should be business with!!!!