I live out of town, but work at Duncan Law Corp, a long established law firm in Roseville. So when my car had some emergent issues while here in town, I asked my boss if they had any recommendations. Without pause, they referred me to Dan with Folsom Dam Auto Repair. "That's where we've been taking our cars for years, and he's great", they said. So you can imagine my concern when I began reading these reviews at the very moment my car was being repaired by Dan. Indeed, I have to drive between San Diego and Sacramento. Having a reliable vehicle is no joke for me. But then a thought sank into my mind - that as consumers, we live in a very Serve Me society where most people are hard to please. A culture where a bad report is a more likely occurrence than a good one. So I decided to give Dan a chance........ Was Dan unfriendly? No. Maybe he has bad days, but who doesn't? He was not overly outgoing, Dan was honest and thorough. He got right to the issue and resolved it. He also took the time to be sure my tires were at the right pressure and fluids full. And he didn't gouge me with the price. My impression with the overall experience was the service was reliable and I received what I needed from a steady, longtime professional. Sure, Dan didn't make good eye contact, smile ear-to-ear, or offer me a pink lollipop for my kid. But then if I was looking for that, I would have gone to my local bank teller. read more

Dan knows what he is doing, my wheel or my alignment seemed abnormal so I brought it into Folsom Dam Auto Repair and he had it fixed and returned to me the same day within a couple hours. Thanks a lot I prefer to have the problem fixed right the first time opposed to some shops that just throw parts at an issue. Thanks Dan see ya soon read more

I needed help after an accident had ripped my tire off and mangled my rim. I called AAA and was sent an amazing guy from Folsom Dam Auto who replaced the whole mess with my spare after checking that it was inflated properly. Oh, it was at night on one of the stormiest nights I've experienced. The guy was so nice and insisted I stay in the car to warm up. Then I found out the car wouldn't start so he hooked up the charger and had me run the engine while he changed the tire. So thoughtful and kind I recommend them to anyone needing a helping hand. read more

I can't really complain about the work, but Dan the Grumpy Man (owner) is like a human Oscar the Grouch. If you dare to ring the bell for service (since the office is often empty), you get cursed at for ringing the bleeping bell. If you call to inquire about an oil change, you get yelled at for wasting his time for a stupid oil change. We used to live basically next door to this place. The first time or two we had him work on our car, the grouchiness was kind of refreshing and charming. But that charm quickly wears off. The last time walked over to ask about repair, and he was on the phone. For about 15 minutes, talking about personal stuff, looking right at us, but not acknowledging us. Not even a "hold on a minute." We eventually got too annoyed, and left and haven't looked back... Except for that one time that his dog was in my yard. I called to let him know, and ended up just hanging up in a middle of his rant about the damn dog, and how he put a collar on it, etc. read more

Building has a "For Sale or Lease" sign out front now and has looked deserted for a long time. Kind of a shame, imo.

This guy is a serious grump-ass. I returned a rental truck with a friend recently, and encountered the grumpus under the rug first-hand. He climbed into the truck to back it into its parking place, and smashed the gas without looking behind him. From what I could tell, he didn't say a word the whole time; he just stared at the ground and grumbled under his breath because he was pissed off. Grow up! You're running a business! read more

The crewe here provides the best service around. Fixed my car so fast I couldn't believe it.

I went here to rent a u-haul with my children. An employee there was swearing like a sailor and when I attempted to get him to stop because I had children nearby he laid into me. I have no clue how their service is, or anything else about the business, but after reading here that others have had the same experience, I am shocked this business is keeping this employee around. I will not be returning and have told many others to avoid it due to the crazy employee. read more

I've been taking our cars to Dan for many years. If you want someone who really knows cars and will be completely honest about what your car needs and doesn't need, then Dan is your repair guy. If you want someone who is going to kiss up to you, all the while selling you on services that are unnecessary, then go elsewhere. You either can handle Dan's personality or you can't. Dan has been very generous with me- his pricing is fair ( I know there are times he throws in extra work at no charge), he offers me a ride and I always feel that he has my best interest at hand. I never worry that I'm being taken- to me this counts for a lot! read more

Please do yourself a favor and avoid this place. All the other reviews are true. The guy put a new transmission in my car and now refuses to repair the leak it developed. Go down the street to Autocraft in Orangevale. You'll be glad you did. read more

Dan has been my go to guy for years, any car problem, U-hual hauling, and or delicious gelato this guy has it. I really appreciate his affordable pricing whether it has been a timing belt on my acura or swapping my dodge transmission. The reliability is there and he stands by his work. Thanks Dan I will see you for my next oil change. read more

Great work fast turn around time. My truck was not passing smog from high hc so I brought it to this certified smog repair facility and Dan took care of the issue running good as new. Thanks alot Dan and thank you for the delicious gelato! read more

I like to go to this place for whatever car related issue I have Dans a great guy and he also makes the best gelato in town definitely recommend this shop read more

Let me explain Dan this way: A Chevrolet Dealer in Sacramento six years ago wanted to charge me $10K to put a factory rebuilt engine and transmission into my 2000 (new body style) Chevrolet Suburban that my wife drove. She would drive about 3,000 miles a month with the Suburban and we had about 180,000 miles on the Suburban at that time. I learned about Dan from my wife's friend who is a single mother. I took the Suburban to him and asked him to find an engine from a u-pull-it auto dismantler (wrecking yard). I did that with my father year's ago when I was 16 years old to his Suburban. It was very inexpensive because Dad and I did all the work ourselves. I definitely would have all of the space to do it then but do not have the time. Dan found a Suburban engine with 60,000 miles on it, bought it and installed the engine and repaired my transmission. He charged me about $4,000 for the work. That was about 6 years ago. About 2 years ago Dan dropped the transmission and replaced it with a transmission from the same dismantler. He replaced the transmission and the radiator, and few other things for about $1,500. So he nursed along the transmission for a few years and then finally replaced it when it died 2 years ago. That Suburban is now 13 years old, the oil pressure is still above 40, and the engine still runs like a charm. We have more that 314,000 miles on the Suburban right now; that engine has more than 194,000 miles on it. I am convinced that my factory engine and transmission for $10,000 would have died by now. I would likely be on to the third engine and transmission by now without Dan. Rebuilt engines always have problems and just do not last as long as factory manufactured engines because tolerance in the engine block changes when an engine is rebuilt. My Suburban bills for the last 6 years have been much less than they were for the first 6 years when I took that Suburban to the Chevrolet dealer for repairs and maintenance. I take Dan all of my non-German autos to repair. I own and drive high-performance German automobiles (Audi's, and BMW's). I did take him a BMW 740IL a few years ago for repairs. Plainly, put: Now with more than 314,000 miles on our Suburban, I trust Dan with my life. I trust him enough to have him work on our Suburban for the last six years. I usually take him the Suburban to look things over before our trips to Idaho and elsewhere when we load up the children and their things to take them back to BYU. He checks everything routinely before we head out across the Nevada, Idaho or Utah desert to drop children off at or pick them up from BYU Provo, Utah or BYU Rexburg, Idaho. In those six years we have made more than fourteen round trips for four children to BYU Provo and BYU Idaho with that Suburban. We have only had one radiator problem in Las Vegas on one of those trips from Sacramento over the Grapevine to Los Angeles and then through Las Vegas and Salt Lake City to Rexburg, Idaho (BYU Idaho) for a married daughter and husband. We still have the original shocks and on that Suburban. I would recommend Dan to anyone I know." read more

You know, I thought my experience with Dan was isolated, but I see that the way I was treated is "the norm" for working with him. I quickly learned to choose my words carefully,but no matter what I said he ridiculed me, my car and acted like I was a moron. I had to deal with him on a few occasions to get my car repaired and returned and every time I had to talk with him it was the same. I began to be scared to talk with him because I didn't know how he would react. My last experience, I left in tears, then came back to tell him that he couldn't treat me like that. I chickened out because I was afraid of the outcome. Also - he did not fix my car's problem, though I paid him $2500 to fix it and I had to go to another repair shop. The man has some serious "issues" - I just know that I'll never deal with him again......EVER! read more

After reading the reviews here I'm glad to see I wasn't singled out! I was just returning a trailer so can't speak to his work but what a surly, rude old man. I don't care how good his work is I wouldn't go here if he was the only shop within 100 miles. read more

We've been using Dan for about a decade. Like the other reviewers have said he can be grumpy. But he is very, very honest. That's why we keep using him. He doesn't upsell you for other stuff. Very old school and the quality is excellent. read more

I agree with the 4/2/13 post, Dan is a great guy and just tells you how it is. If you don't want to hear it, go somewhere else. We appreciate his honesty and glad we didn't spend hundreds on a car that would just continue having one thing after another go wrong. read more

I entered the business office and I asked, "how's it going?". The man behind the desk, who didn't even look up, said "shitty. I'm tired of this heat. What do you want". I said I need a couple small wardrobe boxes, to which he grumbled how many do you want. I said two. He said they're right there. I said where. He said behind the dollies to the left. After a few attempts to find the right ones and having to move the dollies, he grumbled again "to your left...your left" as he just sat there writing something. I couldn't really see as because he didn't turn on the lights, which he then did as I continued to shuffle through the stack of boxes. Another customer came in and noted he wanted to pick up a 20-foot truck, but could wait if he was busy, with me standing there. He said, "Yeah I'm busy". At that point, I said, "I think I'll take my business elsewhere due to his attitude". He said "Yeah I have an attitude. I'm 70 fu**ing years old and I'm trying to get a God damned air conditioner fixed". I noted that I was also 70 years old too but that's no reason for poor customer service. He said "F**k that customer service crap. Get the hell out". I asked if he was the owner and he said "I sure am. Do you want to buy this f**king business?". I turned to the customer waiting for his truck and said, "This is where you want to rent that truck?". At that point I turned and left, all the while he was still cursing and yelling, which I could still hear as I shut the door. I won't return and will take my business elsewhere. read more