I've had ongoing issues with the doorknob and lock on my apartment door. My super came by multiple…read moretimes to try to fix it, but unfortunately, nothing worked. My landlord suggested I reach out to Arthur at Sullivan Locksmith, and I'm so glad I did. He responded quickly and came over as soon as possible to resolve the issue. He and his colleague worked on my door for about 15 minutes and had the lock working perfectly. I highly recommend his services!

I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

Great service and products! They were very professional throughout the process of advising which…read moreproducts to go for, installation, and guidance on how to best make use of it all. Most importantly, the team has always been kind and congenial! Highly recommended - go for it don't even think twice.

This Security Camera company is reliable and very professional! The proposal estimate was accurate…read moreand their customer service was immediate. They were able to Install 12 cameras and a full alarm system in my house in a very short notice. Reasonable prices. Highly recommended!

We expanded from one office in our Midtown Manhattan building to a second office four floors below…read moreour current location. Nova ran two ethernet cables under molding from one to the other. The price was fair, the work was outstanding, and it was completed as promised, on schedule, with minimum disruption to my operation. Also, the customer service, expectations set forth, and customer service are exceptional. I found Nova in Craigslist, which can be hit and miss, so I am thrilled that it worked out so well! I give Nova my highest recommendation and would use them again in a heartbeat!!

My small office (6 of us in a loft) needed cat 5 wiring, VOIP phone config, and a few other things…read more Yan came in and handled it quickly and professionally in one day. At a great price point. He really should be your IT guy. Never met anyone who knows more about it. On top of all of that, he is really good guy. We are going to use him exclusively going forward.

This is an example of a great team. They were quick to respond. They were flexible with schedule…read moreand found time that worked best for me. In less than 30 minutes they installed the TV and it looks perfect. More than that the team helped me carry my heavy 75'' TV upstairs. - Super reliable - Friendly - On-time - Not expensive. Definitely recommend working with them.

I used this company in oct 23. The service was excellent then and they are still reliable ! My…read morephone app went out I called them and they were kind and respectful enough to guide me step by step over the phone! No Charge and I got it back up and running! Today another company would have charged me to come out to fix the problem. These guys are honest in my opinion . Every one is looking to make a dollar ! As long as they're around I would use them. Very polite people! I beg you to look at their reviews and see for yourself . I had another company I was using and left them BC everything was a charge and they were not reliable! This is really a five star company!

Quality security system is the quality! Got new intercom system from Asia (Needed to install this…read morespecific system due to security requirements of the company I work for). Called so many companies in New York, none could install the system. My coworker told me that he used quality security to install alarm system in his home few months earlier and offered to call them. They told us that not only they are familiar with that security system, they also installed one earlier this month and that they are the recommended installers for this system in the Tri state area. I was sooooo happy! Within a week the system was up and running. Excellent service, stand up guys, and the only company to call.

It wasn't an easy task, but I did it. Try and get someone to fix your intercom in New York and you…read morewill find it is not an easy task. But I know how to get what I want something and got Quality Security System to send me a technician the same day. And not only David came the same day I called, he was able to do the job the next day. In less than 24 hours I got the intercom working again. 2 conclusions: When you want something to be done ASAP, call till you get it; Also, Quality Security System is a company to call if you need intercom service in Manhattan New York. It is not easy to come across a good contractor in Manhattan, but when I do find one, I enjoy giving a perfect review.

Keys just did not work. Was a very nice man who was very fast to make keys but after testing them,…read morethey did not work. Went back, tried three more keys and still did not work. Home Depot key machine unfortunately just did it better.

Great service, came within an hour of me calling on a Sunday morning. Opened my mailbox key in 2…read moreminutes. Perfect service, and great prices would highly recommend!

Convenient location (entrance is on Lex Ave btw 51st and 52nd /head quarter of KPMG) you go in the…read morebuilding do not take the 2 escalator on the side go straight to the concierge, show your id then take the elevator to the basement. They make your key in 2 mins.

Our Office's Key-Card-Pad wasn't working, and the lone key-holder was out of town tending to her…read morefather's ill health. Adam from Central Lock was here within 60 minutes, and efficiently changed the door lock for us, lickety-split! A true professional - courteous, kind, and QUICK!

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

I have visited Umbrella twice recently and both trips have been great. The first I needed to get…read morekeys copied that couldn't be copied at a machine - they made the process so easy! I also recently scheduled a home visit to get a deadbolt installed and again, the process was so easy! Prices are reasonable and everyone who works there is great - shout out to Rich for the help!!

Great service, and Rich is very knowledgable and nice to work with…read more Went to this service many times.

Karim was easy to work with, reliable and delivered a great system at a great price. He was the…read moreonly one who I met with who didn't try to over sell me. He figured out how to set up my system to my TV so I didn't need to add another screen. He also stayed and troubleshot a settings issue so that it was working perfectly. Now I have the ease of mind of security cameras as well as not over spending or feeling taken advantage of. I highly recommend working with Karim.

I had the pleasure of working with Karim throughout the scheduling and installation process…read more He was extremely thorough and an overall pleasure to work with on top of the great work that he did installing our security system. Karim went above and beyond by taking the time to explain to me why placement of certain cameras made sense in certain locations, and he also took the time to teach me how to use the system and even troubleshoot and answer my handful of questions. Overall, it was a pleasure working with Karim and I couldn't recommend him or this company enough!!!! Thank you again, Karim !!!