I really wanted to like this salon, which is why I gave them three chances before deciding to leave this review. Unfortunately, I gave them too many chances, and every single time there was an issue.
My first visit was decent overall, but after I got home, I noticed bubbles in the polish on several nails. I also noticed that the polish was extremely thin near the free edge of multiple nails, to the point that it was see-through in places. I didn't notice these issues until I saw my nails in different lighting.
On my second visit, I got a full set. This experience was much more disappointing. My nails were cut much shorter than I expected, and the process felt rushed and rough. I have very curved nails, so I have to be careful about how short they are cut and how the sides are filed because cutting them too low and filing the sides on an angle too low increases the risk of ingrown nails. Several nails were filed at an angle too low down and they should not have been because my nail shape is square round, which I purposely get to avoid this problem . I was also planning on getting nail art on a couple of nails, but because the experience with the full set was so negative and there were already so many issues, I decided not to do it.
The acrylic application was also very sloppy. Acrylic extended onto my skin and underneath every nail. Most of the acrylic underneath eventually fell out on its own, but several nails still had acrylic trapped underneath five weeks later because she didn't remove the it. There were so many bubbles in the polish that several nails had to have the polish removed and reapplied. To her credit, Linh recognized that the work was subpar and reduced the price of my full set from $60 to $50, which I appreciated.
I decided to give the salon one last chance and went back for a fill. Linh remembered my concern about the filing on an angle and made sure not to repeat that mistake, which I appreciated. Unfortunately, the overall quality still wasn't there. The polish application was again sloppy. There are multiple areas where the polish is too thin and see-through, including one very obvious spot in the middle of a nail and another spot closer to the side of the same nail. Several other nails have thin areas along the sides as well. There are also a couple of nails where the entire nail was not painted, and places where the second coat did not cover the first coat completely, so you can clearly see the two layers of color. The gel polish was not applied correctly--it was applied the way that regular polish would be but because it's a polymer it doesn't behave the same way. It wasn't applied in thin, even coats, which left the nails looking lumpy and bumpy with visible lines.
After three visits, I have experienced the same problems repeatedly: bubbles, uneven and thin polish, and sloppy application. I appreciate the discount I received on my second visit and that my filing concern was remembered, but the recurring workmanship issues have convinced me that this salon is not the right fit for me. I will not be returning.w read more