Our compressor failed at the beginning of the summer and we were forced to buy a new A/C unit. We have a contract with another HVAC company but decided to price out the equipment with a couple groups. Very glad that Danny came and gave us an estimate. Not only was everyone at the company extremely professional and helpful but they installed our new Carrier A/C and furnace for $5K less than our contracted service quoted and they threw in a 6-month media filter, replacement condensation pump, and duct cleaning. I am considering going to Bluestar for all of my HVAC needs. These guys are great. read more

I've used this company twice, once for air conditioning and once for heating repairs. Both times they offered prompt, reliable and honest service, fairly priced. The techs (John and Diego) were pleasant to deal with and knew their business. These are good guys in an industry not known for it. read more

My furnace ignitor recently went out and with two little ones at home I wanted to be sure to have the defective part replaced in a timely and professional manner. Upon the BlueStar mechanics arriving to my residence on time, they were true professionals - wearing booties before stepping into the residence. Not only did they take the time to address the ignitor issue, they also explained the furnace system as a whole, pointing out other aspects of the furnace that may need addressed in the near future given the current age of the furnace. I consider myself having high standards and BlueStar definitely met them. Lastly, would recommend them to anyone in the Northern Virginia area needing heating/cooling services as I will definitely be using them again. read more

This company is great! They've done a few things for me already, including servicing my AC and furnace, and replacing my thermostat. John is an absolute pleasure to work with. He's very pleasant, thoughtful, thorough, and is great at explaining things. Danny called me right back, on a Sunday, to schedule a service call when my heat wasn't working. The lady slo does the scheduling is also very kind and responsive. On top of all this, their prices are also very good! read more

Update: The company experienced electrical issues with their system and contacted me as soon as they could and showed up later in the day. They did a good job with the maintenance and I signed up for their seasonal maintenance plan. For the trouble they gave me a discount on the service provided today. Original: Had an appointment for maintenance at 8:30am. No one shows up and no call. I have called them 4 times and left a voice mail message with no response. It has been over 2 hours and they won't take my phone calls. read more

BlueStar installed a Nest Thermost in my home. They were here on time and finished the job in just a few minutes. The technician was very professional and knowledgeable. He spent time walking me through the main configuration options. Thank you! read more

Bluestar Air replaced our heating and air conditioning, installed a steam humidifier, and cleaned the air ducts in our house. The price was very fair and the company was easy to work with. The team showed up when they said they would and had very reasonable availability for when they could come out to get the job done. I would recommend this company if you need any heating/air work completed in your home. read more

The Bluestar team replaced my attic HVAC very quickly, during the heat wave. From initial visit to diagnose my problem (evaporator coil was leaking refrigerant) to new HVAC system in 4 days. The guys who came out were courteous, very clean with painters plastic laid out, and most importantly did the install without cutting any corners. Before calling Bluestar, I had another local HVAC company come out and all they did was routine maintenance and said that should fix it... um nope! I will use Bluestar every time for my HVAC needs in the future. A++++! read more

BlueStar Air Mechanical - New HVAC! - Heating & Air Conditioning/HVAC Near Me - Fairfax, Virginia

TL;DR -- amateur hour, stay away Prima Donna plumber who wouldn't clean up after himself tracking water all over the house. Made it clear through facial expression/ body language/ snide comments that he didn't like us taking 90 seconds to clean what he should have. Didn't drain old hot water heater completely because he was in a rush. As a consequence, it was so heavy that he had to use a dolly to get it out denting hardwood stairs in the process. Hooked up hot and cold water lines to the new hot water heater backwards. We had to point that out to him. Charged us extra to move pipes since the expansion tank would not fit. Even though that was out of scope we accepted the additional charge because we had no other choice. In the process of reversing the hot/ cold lines he jarred the copper lines on our boiler so violently that we thought he might destroy the integrity of our other copper-solder connections. The resulting angle of the hot/cold fix was so bad you could see the stress on one of the 90 degree elbows. He was prepared to walk away thinking that was fine. We insisted that he take out a section of pipe to reduce the angle. He attempted three different times to solder wet copper, which, of course, never works. He ended up having to use a Shark Bite, which he should have used to begin with. Lastly, when we asked him how often the anode rod should be replaced he looked at us like he had no idea what we were talking about ultimately telling us that should be every four years (correct answer is two or more often depending on the quality of your water, according to the manual, which he handed to us). There are a lot of good plumbers in this area-- choose wisely. Hope this helps. read more

I called them because our A/C had stopped working. JR came out the same day to inspect our unit. Once realizing that it needed to be replaced, he made sure to rush the appointment because he noticed I was pregnant. They came a day after and manage to replace not only my A/C but my heater and ducts as well. JR knew the importance of clean air and working unit and furnace for a newborn. Needless to say, servicing a new family is their priority! Thank you for everything and your quick services. We are recommending you to all of our families in need! read more

I am SO grateful I decided to get another opinion for my AC unit and found BlueStar Air Mechanical on Yelp. TLDR: I messaged them on Yelp and they gave me a quote the same day, promptly scheduled my appt, came out and fixed what I identified from a previous diagnostic then explained to me how the main issue was misdiagnosed, cleaned my unit, did some additional routine maintenance and gave me an air filter, all for a FRACTION of the price everyone else quoted. The level of professionalism and courtesy from everyone I spoke or worked with at BlueStar Air Mechanical was top notch and I HIGHLY recommend them. I've already marked my calendar to call them again for future routine maintenance and I'm recommending them to everyone I know in the area. When we turned on the AC, the air coming from the vents wasn't cool. I found a coupon for a company to come out and do a diagnostic and they identified 3 things and offered to fix them for nearly $600 on top of the cost of the diagnostic. I hopped on Yelp and messaged 4 companies requesting a quote for the 3 issues. 2 companies responded that they needed to come do their own diagnostic and wouldn't give me a quote over the phone. 1 company called me and quoted nearly $1000 to fix the 3 things, + their pricey fee just for coming out, + more costs if the unit needed freon and chaching, chaching, chaching...in the midst of all those messages I had a couple quick responses from BlueStar Air Mechanical with a quote that was a fraction of the price from the original guy and appointments to come out within the next two days. I called and spoke with a lovely young lady to schedule my appointment and I was all set. Fast forward to my appt on 8/10/2018. I live in VA and was running late from a client in DC. I missed all the phone calls from the Technician who was already at my house. I called BlueStar Air Mechanical and that same lovely young lady told me the appt window was mine and the Technician would wait for me. He absolutely did and turns out my Tech was Randehl, the owner of the company! I told him the 3 issues and he went right to work looking over my AC unit outside and checking on things inside. Then he schooled me on the actual issue (turns out the original guy didn't tell me the whole truth) and taught me a thing or two about drain lines, emergency switches and drain pans. Thanks Randell. Because my unit hadn't been serviced in ever, he handled the 3 issues, cleaned my unit, did some additional routine maintenance, gave me a new air filter so I didn't have to go out and buy one and STILL only charged me a fraction of the quote from the original guy. Oh and the lovely young lady who helped me schedule the appointment, she's Randehl's niece! If you're on the fence about who to hire for your HVAC or water heater needs and skeptical because BlueStar Air Mechanical has soooo many great reviews, do yourself a favor and just call them. Ask for that quote and give them a chance to come out and prove they deserve every single one of these Yelp stars and then some. I've already marked my calendar to call them again for future routine maintenance and I'm recommending them to everyone I know in the area. Thanks again BlueStar Air Mechanical for saving my family and my 2 pups from the heat! read more

Just used BlueStar to replace my 2 zone HVAC system and install a new water heater. Their prices were very competitive and the quality of work absolutely top notch. They completed the entire project in 1 day and left the work area in pristine condition. I will definitely use them in the future and recommend Danny and his team to my friends and colleagues. read more

BlueStar's technician John B. is obviously very knowledgeable out how HVAC systems should be installed and operated. He tested our system and explained how we can operate ours more efficiently to get better results, and why a couple of things I thought were problems, were not. He did not try to "upsell" any products or services. I would recommend BlueStar and John B to anyone needing HVAC work. read more

My husband and I were searching for a good mechanic that could fix our water heater. We saw the excellent reviews on yelp and called for a technician to come out over the weekend. The office staff was great. The technician came and I told him that the pilot light keeps shutting off. The man didn't even assess the tank!! He immediately took out the tray under the pilot light out and began cleaning it. When he put it back it, he didn't even know the code to turn the water heater on. He had to check youtube for the code!! He then turned it on but our tank made a huge sound and fire came out underneath. I was so scared I jumped back. I think it scared him, too! I'm not sure if he turned off the tank. When he went back to put the code in to ignite the pilot light, it didn't work. I saw a piece hanging out, but wasn't sure what it was. To my surprise, he didn't put the flammable vapor sensor back in it's right place. UGH!!! (I called another technician to check it out and that's what he noticed!!) We are so upset! Now, we have to spend more money on this technician's careless error! read more

I have been using these guys for a year now. Very happy with their follow through. I have an annual service contract with them for my two 14 year old units. With that, they discount service repairs and parts. I used them to install two UV lights and replace my humidifier. I also needed to have part of my ducting replaced from fiberglass to sheet metal. I had a lot of dust and black mold issues that they were able to correct. It took three trips to get all this done, but I am happy. read more

The drain to my HVAC unit was clogged when I called these people up. After the gentlemen left, my outside condensing ceased to function. These people are scammers, do not use these people!!! read more

Once again Bluestar came through. Lost heat at my mom's house. Contacted Bluestar at 6am. Danny responded right away. Technician John B came same day and went above and beyond to ensure that my mom and grandma had heat in their house. John is great to work with. read more

It went extremely well. I sent him an email with my current situation on May 16th and I had a quick response on the 17th and later the actual quote on the same day. They were able to come Friday the 22nd. Because of the week in between my request and the installation he came during the week and setup a window AC to help keep me and my pup cool in the meantime which was very thoughtful and really amazing. They came to complete the work as scheduled on time and got right to work. Unfortunately, I do not have an entrance to my backyard except for though the house. They prepped the space to ensure there was minimal damage and there was no damage following the install. They successfully installed at 4 ton Carrier AC unit and an update furnace system within a day. Also installed a touch pad control panel. Once the job was complete Danny walked around to ensure things were working successfully and walked me through to show me the work that had been completed. They had already cleaned up and good to go. Everything was running well and cooling the house as promised. I had shared with him some concern with the lack of circulation on the 3rd level and he explained that it may take some time for the air to circulate. he also said he would follow up to make sure it was cooling down as desired. he did follow up and the 3rd floor was still not getting cool. He and his partner returned a few days later and adjusted a number of the vents throughout the house which allowed for more air to get forced up to the 3rd floor. They determined that the vents were installed poorly which causes for poor circulation. The changes they made on this second visit made a WORLD of difference on the top level. All in all he was great! Very responsive, great pricing, and very eager to please. I got his name from a friend and i will be sharing his name with ALL my friends that need an HVAC guy. :) read more

Bluestar was great. I called them after receiving an outrageous quote from a 5 star rated place on yelp. They were quickly able to quote me around 60% cheaper (475 vs 1178). Aside from the reasonable price (which was commensurate with the average repair cost on google), the technician came in fully masked, performed the service of replacing my inducer motor assembly for my heating system in about 30 minutes, and my home had heat again. Be weary of seemingly perfect reviews but this company deserves their rating. Would absolutely use them again. read more

I can't say enough good about these guys. What an amazing crew. They explain everything and treat you with respect. Honest, reliable, and PROFESSIONAL! I don't think I could ever use anyone else. Not the cheapest but they also aren't ripping you off. CALL THEM NOW! read more

BlueStar is amazing! I sent an urgent email late on a Sunday night, and Danny responded right away and scheduled technician during our preferred timeframe for Monday afternoon (despite BlueStar's full schedule... he had to squeeze us in!). John arrived as scheduled, and was very thorough in diagnosing problem, discussing solution and then replacing refrigerant in our AC unit. AC is a must in northern Virginia during summer, and we are grateful for BlueStar's responsiveness! Danny also called before the visit to better understand the issue, and after the repair to see how it went. BlueStar is a class act! Thank you Danny and John!! read more

From the time I picked up the phone to call them to the time I had a new A/C and heat pump was no time at all. Extremely competitive price. Will definitely use them again and recommend to friends. read more

Fantastic group of people. I called to get an understanding of service costs and had couple of question on installing a new HVAC system. A SME called me back in less than an hour. He took his time to explain all the processes and costs. Did not try to sell anything more than I needed. In fact, when I pushed for servicing, he patiently explained it was not required. I was surprised with the honesty and for not trying to make a buck off of someone who didn't know much about HVAC systems. Will definitely recommend to my friends and family. Great job! read more

11/09/2019 UPDATE: Our furnace died again due to a separate problem that had nothing to do with the original service from several weeks ago. Danny had a Bluestar Air and Mechanical Service Tech here in minutes on a Saturday morning---could not be more impressed! They no doubt lost money on our original call (won't get into details here) but honored the estimate; I was glad they gave us a competitive price on a new furnace/AC install. I know who I will use for that when the time comes. Thanks again. read more

BlueStar promptly returned phone and email messages. Tech was on-time and explained everything. Couldn't be happier.

Very happy with this company. Been using them for years for all my properties. My neighbors are using them too and been always highly satisfied with the level of service. Personally, I'm very pleased with process of scheduling an appointment, flexibility when it comes to time (they work around my busy schedule) and being able to fix the problem time first time around. Just had my heat pump serviced today. Technician arrived on time. Very professional and knowledgeable. Diagnosed and serviced my unit. Explained what was wrong and common mistakes to avoid when temperature drops to single digits like we had last week. Staying warm here thanks to BlueStar. You got 5 stars from me. read more

Quick response, clean & wore face coverings (and took off their shoes without being asked!), good price. Would recommend again!

After a couple of email correspondence with Danny, I finally had my water heater tank replaced. I was given a window of 8:00AM-10:0AM job order and Ivan arrived at 8:30am and started with the job immediately. He wore his mask and shoe covers. Later, Walter arrived with the new tank and the work was completed within 3.5H including my HVAC maintenance inspection. Everything is working completely fine. BlueStar's pricing was comparable with the bigger companies but the model and unit they offered was better based on my research. And true to their policy, they left my home "cleaner" than when they arrived. Ivan and Walter fixed the side doors leading to the tank, swept and mopped the space where they worked. Lastly - no hard sell of anything. Ivan has one recommendation (vent cleaning) and showed me pics. I knew my vents are overdue for cleaning. So yes, I will see them soon. read more

I can't say enough about BluStar. I called them in June when my AC/heat pump died and I didn't want to use the service provider selected by the home warranty company. Due to Covid, I wanted to minimize people coming into my home. Danny provided quotes for a couple of different options and answered all of my questions via email and phone. I also received quotes from three other companies and selected BlueStar based on the equipment, quote and other reviews. BlueStar installed the new system promptly, professionally and had great communication throughout the process. Last week I had an issue with a Nest thermostat and they had someone here within 2 hours. read more

Hands down the best and most professional HVAC guys I've ever worked with. I purchased a new house that used an outdated oil tank. Danny came on Sunday for a quote and the crew came on Wednesday and completed the entire switch from oil to electric furnace in one day! Throughout the process these guys worked diligently. They laid sheets on my carpet to not get it dirty, dissembled the old oil furnace, replaced any old equipment they saw, and installed a new electric heat pump with minimum interruptions to my daily routine. They also took the time to teach me how to use the new system. The quote was very fair for the amount of work involved. These guys were very nice and knew what they were doing. I'm definitely coming back to them for any future maintenance work. Highly recommended! read more

I recommend working with BlueStar for your HVAC needs. When other companies offered to come out to my residence in a day or two, BlueStar made me feel like a priority by sending someone out the same day I called. Since I have younger kids, my HVAC issues required urgent, effective service. Randehl was able to troubleshoot and resolve the issue - my system was low on R410-A. He advised that there may be a leak in my system, but he couldn't say with a high degree of certainty since this was his company's first service on my system. He recommended signing up for a twice-a-year maintenance contract. This way BlueStar will observe the system's condition and can determine whether a leak exists. The only thing that gave me pause was the price per lb for the R410-A. Hopefully, there is no leak and I won't have to pay for R410-A again. Days later, the system is still working great! I'm looking forward to BlueStar maintaining my HVAC system for years to come. read more

Folks...I don't know where to even start, but Randall from BlueStar Air was a lifesaver for us. Friday night, after hours, and while every company including the one we have an annual service plan with failed to take care of us, Randall and his team saved the day. They came out and replaced the ignitor on my heating system. BlueStar Air is a local Fairfax business with folks who care. Time to switch my annual service plan to BlueStar Air!! Thanks again Randall!! read more

I am so disappointed. I saw the great reviews of BlueStar, and included them on my list of companies to give me an estimate for a new HVAC system for my house. The technician came out to my house on a Monday morning, on time, and was courteous and left saying he would email me the estimate. By Wednesday, I had not heard, so I texted to ask, and he first texted me the wrong estimate with someone else's address and personal information on it. When I texted to let him know it was not the correct one, he called and talked me through his recommendation, promising to send me the estimate. Friday rolled around, and I had not received anything, so I texted again, asking if I could expect an estimate, or if I should strike them from my list. No response. It is now Monday again, seven days after he came out to take a look. {Crickets...} read more

Our gas heater decided to stop working, so after researching a few companies I gave BlueStar a call. Danny was very nice and took the time to listen to our issue and explained to me what he thought the problem might be. He was willing to come out that same day, but I was not at home, so his partner, Diago, arrived the next morning. Diago was very friendly and even removed his shoes without us having to ask. He took a look at our heater and found that it was a simple fix (thank goodness!). He replaced the part quickly and was on his way. We were extremely pleased with the service and will be using them for our future needs! read more

I'm incredibly pleased with the service I received from BlueStar -- I called on a Friday late afternoon because my AC stopped working and they were able to come the very next day on a Saturday for the assessment. Diego was able to replace the part a week later (once it arrived after needing to be ordered) and things are up and running now! Diego was incredibly professional, skilled and thorough. Highly recommend! read more

After my Michael and Sons Carrier unit failed and the company couldn't come repair it for five days, despite a long-time homecare agreement, I had to find another company. The reviews for Bluestar looked good, so I called. Danny was very nice and said he could be out in four hours. Now, he didn't know me and I had no prior business with them. He showed up, inspected the system, and discovered an add-on Michael and Sons installed on the system (at my expense) caused the capacitor to fail. Danny removed the suspected unit, replaced the capacitor, and I was back in business in about 30 minutes. Bluestar was friendly, responsive, and made this new customer feel like an old friend... everything Michael and Sons advertises it does but doesn't. You cannot go wrong with Bluestar Air. read more

I called BlueStar to have a technician come out for an estimate on a water heater replacement. I was told that someone would be here by 5pm, but no one ever showed up. They had my contact information and address, but I was never given a courtesy call to let me know that they weren't going to show. Not a great way to run a business. read more

BlueStar Air is very responsive, which is greatly appreciated. Whether via Yelp, email or phone, we always got a response to questions/requests. Their estimates/pricings were competitive to others in the area. Randehl came to perform an summer maintenance inspection on our system recently and he was courteous and thorough. I confirmed the appointment time (which was the first thing in the morning on a weekday/work day) the day before to make sure we would not waste time as both my husband and I work. I was told that I would receive a call 30 minutes before his arrival. The morning of the appointment, he was about an hour late. He did not call me to let me know, which was frustrating because we weren't sure how long we had to wait. I finally did get a call and he said he was on his way. When I told him that he was late for the appointment, Randehl was quite apologetic. He arrived in a clean van and was got started right away. He did apologize again a couple of times during the appointment for being late. They are a family business and he had some difficulties getting out of the house. This is understandable but I really would have appreciated just a heads-up, but we did not give him a hard time about it during the appointment since he really did seem to feel bad. He tried to explain everything as he was doing it, which was nice. Our compressor is very old, and he tried to suggest replacing the capacitor. Even though he repeated it a couple of times, he did not insist on us swapping this out. He made notes about the cost for the replacement for us to decide later. He showed us how to to clean the vent trap on the unit, cleaned the compressor (which hasn't been clean before by the previous owners) and even gave us a little bit of refrigerant refill gratis, which we thought was really kind. One thing is that he did not have bleach to clean out the unit's drain line. Luckily we did have some bleach at home. He also did not have a container in which to mix and dispense the bleach solution. It worked out that we had those things but I feel that he should have been prepared. Overall, our BlueStar experience was good. Even with a couple of minor hiccups, which were forgivable, it shows that Randehl and his family really cares about the job they are doing. It is even better that they are local and family owned and run. We were glad to sign up for an annual maintenance plan with them. read more

Bluestar air mechanical provides excellent service. I had them install a thermostat for me, and sent someone out that same day. I found that to be very impressive and reliable Usually other companies would have me waiting for another week. Bluestar puts their customers first, so I'd definitely recommend them. read more

Danny and his crew were fantastic. They were quick, responsive, and had competitive pricing. I had a new HVAC and water heater installed in 1 day. I was very impressed and will be recommending Bluestar Air to friends. read more