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    BMW Concord

    3.6 (1.4k reviews)
    Closed 11:00 am - 5:00 pm

    Services - BMW Concord

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    18 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    BMW Concord Photos

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    Recommended Reviews - BMW Concord

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    Reviews With Photos

    2026 M3 Competition xDrive - Brooklyn Grey
    Warren H.

    I did a bit of research across reviews here on Yelp and opinions on Reddit and BMW forums to see what the experience was like for others at Concord BMW. After reading what was mostly positive reviews, I decided to reach out and ask for a specific person in Sales to field some questions and possibly pay a visit to see the car I was interested in. Before I get into the specifics, let me take a moment to review the place itself. The dealership is fairly easy to locate with its entrance being right off one of the main roads in Concord and a direct turn onto their property from a stoplight. The parking lot in front of the dealership has plenty of spaces and is really obvious where to park if you're a potential customer. Unfortunately, what isn't as obvious (and maybe it's just me), is what door to enter to get into the showroom. Maybe I've just been to other dealerships where it's clearly marked, but this place had that vibe of, "that door is for employees only" or "that door is for sure locked", which made it kinda confusing. Anyways, once inside, the place is huge; the lobby area is very welcoming and has tons of chairs for you to sit and lounge in and get some refreshments/coffee/etc. All in all, a great, typical BMW vibe. Ok, the main stuff. Let's start off with the person I specifically wanted to reach out to because of all the reviews and feedback. Andy Li. From the very start of my phone conversation with Andy, he had this calmness about him that just made you feel really comfortable. As others have stated, he's easy to talk to and doesn't pressure you at all into anything. He's very understanding, offers advice, tells you like it is, and does whatever he can to be accommodating. Something that's lost amongst other salespeople that can go a long way with prospective clients. I mentioned I was interested in a car, he took down some information from me over the phone and the date/time I planned on visiting, and before I knew it, I was at the dealership looking at the vehicle, which was in the showroom at the time. He took me around the car and then took the initiative to setup a test drive for me in a different car, but of the same model so that I can see what it's like. Without going into each specific detail afterwards, he ran the numbers, evaluated my trade-in, made some suggestions and accommodations, and was really understanding of my wanting to do my due diligence. From that point on, we communicated via text and phone calls (EVEN DURING HIS DAYS OFF!!) until we finally got to signing the papers. I can't recommend reaching out to Andy enough if you're wanting to visit Concord BMW and need someone to deal with that's easy going that doesn't pressure you into anything you're not comfortable with! Next person to give a shoutout to, Irving Chen, the Finance Manager. In addition to Andy, Irving was instrumental in getting all the financial details squared away and continued to provide the same level of customer service that Andy had established. Irving reached out personally, as well, to graciously answer a lot of questions I had and reasonably accommodated a lot of my requests, which was extremely generous and caring. We finalized and did the deal remotely via e-signing and I took delivery of the vehicle the following day! If you have the opportunity to work with Irving throughout your deal, you're in good hands! Last, but certainly not least, Toni Brown! The BMW Genius that took me through my new car purchase and set me up with everything from the BMW App to configuring my iDrive to my liking. She's extremely knowledgeable, friendly, and a great person to talk to on the tail end of your purchasing experience wrapping everything up in a literal bow to send you on your way. Sure, there were a few hiccups and questionable things along the way, but that's to be expected when thinking about purchasing a vehicle, one of the biggest things a person can buy. I'm very grateful for the experience that I had, which Andy, Irving, and Toni played a huge part in and I couldn't have asked for more. I'm really enjoying my 2026 Brooklyn Grey M3 Competition xDrive; thanks for making my car ownership dream come true!

    New X5
    Erik W.

    I want to take a few moments to share the wonderful X5 SUV purchase experience provided by Andy Li this past weekend! Andy is friendly, attentive, professional, and ensured that every step of the process - the test-drive, vehicle overview, determining the purchase price, arranging for financing, and final delivery, were hassle-free and enjoyable. I'm usually not a big fan of the new vehicle purchase process, however Andy deserves two thumbs up! I highly recommend Andy and Concord BMW for your next car purchase or lease.

    Jonathan O.

    I spent about a month looking for the right M240i for myself. I was on the BMW website everyday looking at listings as far out as Texas. An M240i specced out with all the packages I wanted popped up at this BMW in Concord and I immediate put in my information. I was contacted by the sales person Andy Li. They hadn't even posted pictures but he sent me pictures and videos of the car. The unfortunate part was that I am in the LA area and could not make it up there for about a week and a half. The finance manager said that they could not hold the car for me, even with a deposit, which I understood. I immediately gave up on the car and continued my search. A little under a week later Andy called me back and said the car was available if I was still interested. We ended up working out a deal and I was able to get everything signed online. I flew up two days later with a check from my credit union. Andy was supposed to pick me up at the BART station in Concord, however when he couldn't because he was with a client, he sent a Lyft for me which I thought was awesome customer service. When I pulled up in the Lyft, the M240i was already sitting outside ready for me. Once at the dealership I was in and out in about half an hour. They walked me through a bunch of settings in the car and I signed the last few items I had to sign. I left the dealership and didn't stop smiling the whole 5 and a half hours that it took me to get back home in LA. I want to give a big thank you to Andy for calling me back when he did and working with me to get this car purchased from afar. I also want to commend him on not being too pushy with the extras that they have to offer. I would recommend anyone looking for a BMW to work with Andy and the team and BMW Concord.

    From start to finish, my experience with Ryan Chao was absolutely outstanding. He went above and beyond to make sure I found the perfect car that met all my needs and stayed within my budget. What really stood out was how attentive and knowledgeable he was --every question I had was answered clearly, and I never felt pressured or rushed at any point in the process. Ryan took the time to walk me through all of my options, explain features in detail, and even followed up after the sale to make sure everything was going smoothly. His professionalism, honesty, and genuine commitment to helping me made this the best car-buying experience I've ever had. Thanks to Ryan, I drove off the lot feeling confident and excited about my new car. I highly recommend working with him if you're looking for someone who truly cares about his customers and goes the extra mile to make the experience well worth it.

    Maristel C.

    From the very first phone call, we already had a feeling this was going to be a great experience--and it absolutely was. Our BMW sales experience was elevated by the exceptional service and attention we received from Lena Chi. She set the bar for what the car-buying journey should feel like--especially when purchasing a vehicle you've long dreamed of owning. She was knowledgeable without being pushy, professional yet genuinely warm, and most importantly, she made us feel like our excitement and expectations truly mattered. Every step was handled with care and clarity, and she took the time to understand exactly what we were looking for. That level of thoughtfulness made all the difference. When it was finally time to pick up the car, the entire team at BMW Concord went above and beyond--staying after hours just to make sure we were fully taken care of. They never made us feel rushed and ensured we had everything we needed, without hesitation. That speaks volumes about their commitment to customer service. What a great team they have there at BMW Concord. I'll definitely be recommending them more than 100% and without a doubt, we'll be coming back for any future car needs. Truly an outstanding experience from start to finish. Thank you, Lena, and Thank you, BMW Concord.

    My dream car

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    Page 2 of 35

    BMW Concord Reviews in Other Languages

    Ask the Community - BMW Concord

    Review Highlights - BMW Concord

    We had our best BMW experience in the past 30 years with this dealership, and specifically, with Danny Andrade.

    Mentioned in 54 reviews

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    Stress-Free Auto Care

    Stress-Free Auto Care

    (333 reviews)

    UPDATE: third appointment for oil change and 60k diagnostic. Same detailed attention to every…read moreaspect of the vehicle and systems. Thorough assessment of "needs immediate" attention and "needs attention within 5k or 10k miles." Besides the quality work the staff are great and very hospitable. Clean waiting room, clean bathroom, free WiFi and snacks, coffee and water. Found this service center from a Yelp search for oil change and tire rotation and given my experience today for a simple oil change, I would highly recommend Stress-free. Their online booking and consistent communication is excellent. The service manager Rhett was friendly professional, and clear explaining the results of the inspection performed during the oil change service. The inspection report is detailed but easy to understand. I will definitely return for the next scheduled maintenance and consider them for other repairs.

    I am very angry with this shop, Concord,. I was told Tuesday evening that it was fixed that they…read morejust wanted to test drive it again Wednesday morning. It wasn't test drive it Wednesday morning. I drove out of the parking lot and the trani slipped. It slipped 4-5 times in the time it took me to turn around and go back to Stress Free (what a joke). The guy behind the desk said they checked the trani fluid and it was full. Then he said that I should have my mechanic tow it to him. By ommission they lied to me. I was able to get 110 miles with it slipping constantly on back roads before I had to get a tow. Stress free KNEW WHAT WAS GOING ON‼ I should have been told about it. I will make sure to let people know not to go there. I am still angry about it. I don't know what my next steps might be but I intend to do more. Services Transmission

    Concord Auto Service - Merecedes minor service available

    Concord Auto Service

    (163 reviews)

    This review is way overdue. I know I took too long to leave it but better late than never. I know a…read morelot of people have a hard time finding a trust worthy auto service shop, I was one of them looking all over Concord. I came across this shop because my friend knows the owner. First time I came here was for a basic oil change, since then it has been about 3 years now trusting these guys. Ken is the owner, him and his team are quick to respond and have a great system when getting your vehicle worked on. They will send you a link with a break down of the work and cost before proceeding you will have to sign it. I had a couple of my trucks with an oil leak, their mechanic Jimmy is the man. He has fixed a couple of my trucks and I just couldn't be happier. If you are looking for a good auto service place this is the place you can trust. Give them a try and I promise you won't be disappointed. Thanks again Ken and your team for always taking care of me.

    Concord Auto Service has been taking care of our two cars for the past two years, and I honestly…read morecan't say enough good things about them. Ken and Anthony are fantastic -- super honest, friendly, and the kind of people who genuinely care about their customers. They always take the time to explain what's going on with my cars without ever making me feel pressured into unnecessary repairs. Their pricing has always felt fair and reasonable, which is hard to find these days, and the customer service from the entire team is consistently top notch. It's rare to find an auto shop with people you can truly trust, and I'm really grateful I found them.

    The Car Doctor - 2017 BMW 330E compressor messed up

    The Car Doctor

    (250 reviews)

    Excellent service from the very beginning. I'm a big supporter of small businesses, especially over…read morebig-name shops and dealerships, and Alex is a perfect example of why. Alex is humble, honest, and someone you immediately recognize as a person of integrity. His years of experience are evident when you see him work, and he's more than willing to share his knowledge and offer advice if you have questions. I reached out to him for an AC compressor service on my daughter's car. He provided a very reasonable quote, was able to complete the job the same day, and used OEM parts as promised. The work was done on time and with great attention to detail. If your vehicle needs service, give Alex a try--you won't regret it. I'll definitely be coming back. Thanks again, Alex, for the excellent experience and great conversation!

    got alex number from a colleague as he stated that he takes all his vehicles to the car doctor for…read moreall the maintenance needs. I had to get my front brakes replaced and the spark plugs also. I provided the parts and it was agreeable with alex. So i stopped by on a Friday morning and he completed all the requests in less than 1.5 hours as quoted. As I said I had the parts, however the brake kit wasn't what I ordered as they were for the rear brakes and not the front. No worries Alex agreed to obtain the the correct parts and the agreed quote changed but all for the better. Alex did a great job on my car. Will start to take my vehicle here often. Thanks Car Doctor!!!

    BMW Concord - autorepair - Updated June 2026

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