Cancel

    Open app

    Search

    BMW of Mountain View

    2.9 (1.6k reviews)
    Closed 9:00 am - 8:00 pm

    Services - BMW of Mountain View

    Car buyers

    BMW of Mountain View Photos

    You might also consider

    Recommended Reviews - BMW of Mountain View

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - BMW of Mountain View

    Anushila D.

    We had a truly excellent experience at BMW of Mountain View when my husband purchased his car in September 2025. From the moment we walked in, the entire team was welcoming, professional, and easy to work with. Rayan Simian was outstanding throughout the process and made what can often be a stressful experience feel smooth and straightforward. Rayan was extremely knowledgeable, transparent, and responsive, and he took the time to walk us through every detail without ever making us feel rushed. He patiently answered all of our questions, explained our options clearly, and ensured we felt confident and comfortable at every step. His professionalism and attention to detail really stood out. Overall, the entire experience from start to finish was seamless and very positive. We left feeling well informed and genuinely happy with our decision. We would highly recommend Rayan and BMW of Mountain View to anyone looking for a high quality and enjoyable car buying experience.

    Abhilash K.

    I will never trust BMW of Mountain View with my car again. I brought in my 540i for a simple tire replacement on the left front wheel, and when I picked it up, the wheel itself had been curbed while in their care. This was fresh damage that absolutely was not there when I dropped it off. My service advisor, Branden Casey, and the service manager, Kevin Hagar, admitted fault -- but instead of immediately replacing the wheel with a new OEM part, they tried to push for a "repair" using a third-party vendor. That is completely unacceptable for a premium brand dealership. A refinished wheel is never the same as factory, and any BMW owner knows that. The fact that I had to catch this myself and argue to have the issue properly addressed says everything about the lack of care and accountability at this dealership. If they can't perform a tire swap without damaging a wheel, how can anyone trust them with more serious service? Take photos of your car before and after service if you risk going here. Better yet, take your business elsewhere.

    Daniel K.

    WARNING! This dealership misrepresents its cars, and sold me a "like-new" 2025 preowned $100,000 BMW M850i convertible that the sales manager Don assured me had no damage on the wheels. But when it arrived in Dallas one wheel was bent and it costs $1400 to replace it. I immediately contacted the dealership and asked to speak with Don, the GM PJ Roshan and no one will speak with me. No returned calls, no response to emails or written communication from them. Total silence. Who does business like this? This fraud and misrepresentation is criminal and it's no surprise because they are a Autonation owned company which I learned is notorious for this. I assumed because it was a BMW dealership they would be ethical and honorable, but based on the reviews for both the dealership and especially Autonation they have a reputation for screwing customers. DO NOT WORK WITH THESE THIEVES!

    Wayne Chan business card

    See all

    5 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    20 days ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 1

    8 days ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 days ago

    Everyone was super friendly, was treated great and a special thanks to Ibrahim AbuArqoub for the support throughout our process.

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of James A.
    128
    341
    84

    7 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 1

    6 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K R.
    0
    43
    0

    5 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L M.
    0
    23
    2

    3 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Helpful 7
    Thanks 1
    Love this 1
    Oh no 2

    1 month ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 5
    Thanks 2
    Love this 3
    Oh no 2

    8 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1
    Photo of J M.
    1
    16
    0

    5 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Zak R.
    586
    652
    1283

    2 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    5 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 4

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jae B.
    0
    16
    5

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ronak M.
    213
    18
    13

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 3

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 2
    Love this 3
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay D.
    0
    31
    0

    7 months ago

    Great service from beginning to end of my appt.. Service advisor was welcoming and had everything explained.

    Business owner information

    Photo of Caroline D.

    Caroline D.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Athip P.
    140
    15
    5

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 42

    Ask the Community - BMW of Mountain View

    Review Highlights - BMW of Mountain View

    Alec Kisin was the salesperson I worked with and he has been extremely attentive and helpful since my purchase.

    Mentioned in 26 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 7,138 times last month within 15 miles of this business.

    Verify this business

    Longshot Auto Sales

    Longshot Auto Sales

    5.0
    (269 reviews)

    I had a fantastic experience with Jeremy in buying my first used car. He was really effective in…read morefinding a good deal, arranging everything with the dealer on my behalf, answering my many probably annoying questions, and setting up a clean otd price. Throughout it all, I appreciated that Jeremy was knowledgeable, no-bs, patient, and responsive. I never had to communicate with the dealer at all, until I showed up at the dealership for my test drive, where the salesman had all the paperwork ready to go. From test drive arrival to leaving the dealer with my new car, it only took 2 hours, which feels pretty efficient. I don't really understand how Jeremy gets paid because he didn't charge me for anything, but I'm so glad I found him.

    In one sentence: VIP CAR BUYING EXPERIENCE. (Excuse the…read morecaps, I want to emphasize how great it was. ) By now, Jeremy helped us buy two cars! One for ourselves and one for our friends. Both experiences were delightful, stress free (who would associate stress-free when you buy a car?) and quick. No hassle car buying - that should be his business's title. He helped us narrow down the list of cars we were looking at and make a decision that worked for us. He also scheduled all the test drives, negotiated the prices, and pointed us to a specific person at the dealership, a complete VIP experience. He did the same for our friends just this week, they bought a great car in a great condition, he negotiated the price down and steered them away from less desirable options. My friend was nervous (just like I was before ) because the process of buying a car is stressful. But after they got into the dealership and the car was waiting for them, they test drove and bought the car. My friend said: who would have thought that I can enjoy buying a car! And that's all thanks to Jeremy. Believe me I'm not hyping him up, he is professional, kind and customer centric. Thank you Jeremy!

    Personal Car Shopper

    Personal Car Shopper

    4.8
    (143 reviews)

    It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

    Since I bought my first 2 cars with Arkady back in 2014, I've replaced 2 of them with Arkady's…read moreservice. Arkady got me better value for my budget and made the process quick and painless. Trusting Arkady with my car purchase saved me time, money and headache. Arkady is not only a phenomenal professional, he is a great person and I highly recommend using his services.

    Cartelligent

    Cartelligent

    4.7
    (560 reviews)

    Originally, I had heard about Cartelligent from a friend who highly recommended the company, and…read morethen I told my daughter and son-in-law about Cartelligent when they were looking for a new car, and they were very happy with the outcome as well. When I found I needed a new car after not having bought a vehicle for twenty years, I contacted Cartelligent. I, too, am very satisfied with the car, the service, and working with Ethan Sparrow at each stage of the process. Ethan made it very clear from the beginning that he was committed to finding a vehicle that would work best for me, that I would be happy with, and that would fit within my financial parameters. In handling me as a client, Ethan kept things moving and was very professional, always positive, on point, and yet I never felt pressure to make decisions. The process from start to finish was quite seamless and when I came to pick up the car, I appreciated the generous time Dylan took to acquaint me with the many features, including the details and safety features of the vehicle (especially considering changes in tech after twenty years of driving the same car). In addition, Ethan made it clear that he and his team will continue to be available to answer questions as they arise. Ethan's patience, competence, and sense of humor contributed to an overall comfortable and positive experience. High recommendations for Cartelligent!

    I had a somewhat negative experience working with an advisor at this location, and the experience…read moremade me wary of Cartelligent overall. It seems like it can be good in the right circumstance, but it's worth being a bit careful about it. A friend highly recommended the advisor, saying that they'd saved her a lot of money on her car lease and made the process easy for her. I called and talked for over an hour to the advisor. They were knowledgable and friendly - great customer service. I figured that I may be able to save a little money by looking for a deal myself, but that I wanted to save the time and hassle, so the cost would be worth it. Also, I liked the idea that Cartelligent had access to better deals than I would by purchasing at volume from fleet managers. My plan was to lightly get offer prices myself, compare them to the price Cartelligent got, and then hopefully having validated that they were beating my price sufficiently, I could use them forever and rest assured that it was a worthwhile deal. I reached out to a few dealerships and got opening offers. I was shocked when my Cartelligent advisor came back with an initial price that was worse than three of the five dealerships I'd reached out to, and that was before their $600 fee. When I explained this, they responded a little defensively and asked for proof I had better deals. When I provided it, they came back the next day with an offer $50 a month cheaper than the one they first sent me - a cost difference of $1,800 over the course of the lease! Thank goodness I'd looked on my own and not taken their word for it. The experience shook my faith a bit, so I decided to negotiate with the other dealerships myself and compare. Once I got a bit further into the process, I gave Cartelligent the ability to win my business if they could get to a specific number by dropping their quote a little further. They were unable to do so, so I kept negotiations up elsewhere. Specifically, when I asked if they could get to that number, the whole email they wrote back was "That's awesome. That's a great deal" and that was the last I ever heard from them. With a little bit of work, I ultimately was able to secure a lower price than Cartelligent had before taking their $600 fee into account. Using Cartelligent would have cost me many hundreds of dollars more than negotiating on my own over the course of my lease. At the same time, I was trying to sell my car through them. I did their thorough online process, taking pictures and filling out the form. After it was clear I was going to negotiate a bit and not just take their first price, I stopped hearing about the sale process from the advisor. After the "That's awesome" email, I never heard back from them again, even after asking for updates on the sales process over email. They ultimately never gave me a quote on my car. I think they got mad at me and ghosted me, which I found surprising and unprofessional. It's possible I was able to get an unusually good deal because the EV market is weak right now. The second quote - the one $50 lower - was reasonable, and it did take me a little work to beat it. However, it was clear to me that you should always do your own due diligence and get quotes to check the ones they give you. If you do that, ultimately, you aren't really saving yourself that much work, so I'm not sure the $600 fee is worth it. Edit: David reached out, and we talked about my experience. He sounded as surprised as I was by my experience, and he's looking into it. I was impressed that he would follow up!

    Toyota Sunnyvale

    Toyota Sunnyvale

    3.5
    (3.5k reviews)

    I want to give a shoutout to Ateeq for helping me get my CH-R! He was very personable and…read moreprofessional through the entirety of signing off and getting my car. He answered all my questions and went above to help me confirm my choice. Some excellent examples include but not limited to -- bringing a different color just to see if I would change my mind (even if it meant he had to cross the street), ensuring we had water, checking in with us to make sure we were doing well, and providing thorough answers. I didn't feel pressured to make any decisions, and it was easy to establish a solid rapport. Management should do everything they can to make sure Ateeq stays at Toyota Sunnyvale. I, along with my partner, will definitely be coming back to Ateeq should we get another Toyota car. Thanks for your help, Ateeq!

    Johary at Toyota Sunnyvale has provided exceptional service every time I have worked with him. As…read morethe service manager, he has had to help me navigate issues with my Mirai, and he has always done so with patience, professionalism, and care. He has a gentle, reassuring disposition that immediately puts you at ease, and he takes the time to make sure everything is handled properly. Johary is efficient, dependable, and true to his word. You can count on him to deliver exactly what he says he will. I truly appreciate his professionalism, kindness, and outstanding customer service. I highly recommend working with Johary and the Toyota Sunnyvale service team.

    BMW of Mountain View - car_dealers - Updated July 2026

    Loading...
    Loading...
    Loading...