We stopped in here for breakfast and were pleasantly surprised despite the mostly negative reviews. Our server was friendly and attentive and we were seated and served almost immediately. I ordered the (new) steak tips and eggs and it was so good! The caramelized onions were flavorful and there was a great portion of steak. My boyfriend ordered an omelet which was a little heavy on tomatoes, but otherwise pretty tasty. I would echo others' sentiments that the restaurant did have an odd odor. It wasn't so bad that we couldn't enjoy our meal but it was definitely noticeable. read more

Me and my family have been here for over an hour and 20 minutes for our food. It is still not out. It's not busy at all. Maybe 6 tables full in the restaurant over all. If your looking to go somewhere fast I would not come here. read more

The service was TERRIBLE!!!!!!!!! We sat and waited to have our orders taken for 35 minutes. Staff was laughing and playing all throughout the kitchen. Wasn't sh** funny! Will never be back. I cannot stand!!!!! ignorant staff! Food was sh***** too! read more

The management here is pathetic. A lobby full of guest waiting to be seated, empty tables with adequate staffing and the manager is putting bread out on the shelf. Clearly he is missing the necessary training on assessing your establishment and needs. Putting bread out is not a priority right now. read more

There is definitely a reason for the low ratings. Service is slow on a Monday at 945 AM. Took over 5 minutes for the waitress to bring me my drink order. -Should have left then.- Place was not crowded and when the food came 20 minutes after ordering, the potatoes we cold and the rest of the plate was greasy. Not worth the time or effort to have the remake any of it. Go anywhere but here. The Golden Arches is hands down 20 times better than this place. read more

Kris with a k was our server. He was amazing. The food was great. This was our first time at this restaurant and really had a good experience. It was clean and the food was higher quality than I would expect from a chain restaurant. read more

Very long wait. Staff good. Waitress was excellent in spite of everything. Food just okay. Clearly an employment issue.

I went out one weekday morning during a work trip in search of breakfast. My breakfast options were somewhat limited - the first breakfast place I attempted to visit - did not accept American Express - and I was out of cash. So I went to the Bob Evans closest to my hotel. I ordered an omelette with a side of bacon, and coffee. The omelette came out - with a side of hash browns - which were incredibly greasy, soggy, and not even on the hot side. And definitely not crispy. And my side of bacon was missing. I asked where my bacon was - the server apologized and fetched the bacon. The omelette itself was very average, and the coffee was weak. The bacon was the only enjoyable part of the meal. My server was very forgetful. I won't be back here again. #BobEvans read more

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Hot fresh perfect! Everything breakfast bowl is best breakfast I have had in years! Very filling and delicious! read more

We always visit a Bob Evans on our trip to Cleveland but store 508 in Beachwood was a disappointment. A huge sausage and potatoes on the floor never picked up by staff, plumbing in woman's bathroom not working, no soap dispensers. They need to do better. read more

This might be the worst dining experience I've ever had. First of all, my mom's eggs and hash browns were undercooked, and brought out 20 minutes before my breakfast. I ordered the sausage gravy and biscuits, and waited 45 minutes for it. They attempted to recook her eggs, but returned them still runny, and on the same dirty plate. Our server was apathetic at best, dismissive at worst. Never returning. read more

Bob Evans - Undercooked eggs - American Near Me - Beachwood, Ohio

I was disappointed! I ordered 2 meals. The roast dinner had more carrots than meat. It was literally 3 fork fulls of roast. I've dined in before and the portion was better. read more

Bob Evans - American Near Me - Beachwood, Ohio

The service initially seemed like it would be good, server wanted to know all of our names and remembered them. The issue was then they didn't put our order in and when it came much later, after others around us who came in after us... half was missing and the food was disgusting. I ate my tomato slices and the sausage. The toast was covered in a heavy unmelted layer of margarine... This place is trash and the service is lazy. Avoid. Just go anywhere else, this place is miserable. read more

On Thursday July 20, 2023 we order a few items and not only did the food was horrible but was missing items from the order, walking inside to pickup the order you automatically loose your appetite because how bad the restaurant smells The food was cold and back at our place we trash most of it, never again, cheap, microwave prepared food is the worst mistake anyone can make. read more

I used to like Bob Evans, but I think it depends on which one you visit. The one in Cleveland Hts on Cedar is really tasty but this one was...meh, at best. My food was not hot, the eggs were not cooked to my specification, the pancakes reminded me of cardboard with syrup and the service was butt awful. They switched on us twice and neither wanted womanto get anything except when it came to the daggone bill. I usually call the manager when I am so disappointed, but this time, no tip was a better message. Peace! read more

Bob Evans - Yummy yummy yummy, I got love in my tummy... NOT - American Near Me - Beachwood, Ohio

This was one of the worst restaurants I've been to! I order eggs, potatoes, grits, and bacon. The eggs were undercooked and the grits were stale. One of my orders had some bugs crawling on it. My cup had brown spots around it and the customer service was horrible. The manager was screaming at the cooks and a waiter slammed my plate on the table. Overall, I would not recommend coming here. Ever! read more

server great, we were seated timely, beverages served, but back kitchen refused to prepare our meals? We were a party of 12 mixed race table which I hope wasn't the reason we were ignored, can't comment on the food, after one and a half hours never served a biscuit read more

Never Again worse Bob Evans Meals Ever I ordered a cheeseburger for myself and it was cooked till half raw when I told them well done and no tomatoes they put them on there anyway on the bottom of the bun along with lettuce bun got wet and soggy burger was light colored and red on the inside I don't eat raw meat smdh. Ordered a turkey dinner for my mom she said it was tuff and they put very little gravy on it, my dad's roast beef looked like beef from a can they gave him 2 table spoons of roast I took all this back and got a refund I will never return as a customer read more

Bob Evans - Half Raw Bob Evans Burger with Soggy Bun - American Near Me - Beachwood, Ohio

I don't even live up here anymore but I have such fond memories of eating Bob Evans with my family as a kid so I always try to stop in when I visit. This experience was nothing like what I normally experience. Location: This is not the normal location I go to, which makes me feel even more cheated by this experience, because I don't have issues at the Rockside location. This location is dysfunctional and has a poor sense of teamwork as well as customer service. Service: The system that they have put in place for the host station is unorganized and chaotic. There were 2-3 different people checking guests in but once someone put your name down, they'd walk away and not inform anyone else. Guests, including my party, had to walk up and inquire about our spot on the list after 30 minutes of waiting and no one being called. The minute you walked up, miraculously, you were next on the list. They even had one party inaccurately listed under a completely different name ‍ The final straw that ruined it for me was the lack of concern for the customer on even the smallest things. Upon the arrival of my food, I asked for plastic silverware. This is something that I've been doing since the beginning of the pandemic and it helps to calm my OCD. When I asked for this, my server came back to tell me that her manager said I was unable to get it. My server was just as confused and when I asked to speak to the manager, she completely obliged. When the manager came to the table, she dropped off some requested syrup and turned as if she wasn't going to mention the silverware. I stopped her and asked again if it would be possible to get plastic silverware to enjoy my meal due to me not feeling comfortable. She immediately, without second thought, told me "No, I can't do it". Her reasoning was they could only give it to TO GO orders because the pandemic created a shortage. KEEP IN MIND, I ASK FOR PLASTIC SILVERWARE ALMOST EVERY PLACE I DINE AT (Atlanta, Charlotte, Dallas, Cleveland, etc) AND THERE'S NEVER A PROBLEM. I even offered to pay her for the plastic silverware, she still denied my small request. Her solution was to give me hot water to soak my utensils in. At first, I accepted it but then my nerves kicked in and I couldn't eat. I literally sat at the table with my food untouched. I understand that it's no one else's job to control my feelings but as a manager, your job is to ensure a great customer experience. Nikki acted as if there was just no possible way to help me. Which is crazy because I ended up getting it anyway, wondered if she even noticed... ***On the brighter side *** Our server, LA, was determined and focused. She made sure to communicate efficiently and provide us with speedy service. I never had to go looking for her or wonder when she would come past. This is why I'm giving 2/5 stars instead of the bare minimum. Food: The classic dishes are always delicious and filling. I can't really say my meal this time was great since I never got a chance to actually eat it. read more

This was OK, not the best and but not horrible (at least for us). A bit of a wait to get in, plenty of food choices (except they don't serve grits after 11am, boo), it was crowded with people waiting when we left but there were un-bussed tables inside, maybe they had people call in sick that day. One couple left after waiting 15 minutes and nobody showed up to take their order, the table next to us called the waitress back after delivering the food as the turkey sandwich didn't have any turkey. We lucked out I guess, no issues, food came fairly fast, price was OK, it was like a mid-tier restaurant, a good place to stop for a quick bite to eat read more

Bob Evans - American Near Me - Beachwood, Ohio

***Bob Evans makes a savory, hearty and even somewhat spicy sausage gravy with biscuits; it is a good dish and their other breakfast options are decent too*** I think Bob Evans is really good for one dish, which is their sausage gravy and biscuits. The biscuits are good. They are not dry and the insides of the biscuits are light and fluffy. The outsides are great too. The biscuits have an appetizing color as well as a buttery and crunchy crust. The sausage gravy is very good. It is very creamy and the sausage flavor is good--savory and even a little bit spicy. I have found most places feature a bland gravy for biscuits; it really ends up just being a creamy milk gravy. Often, these other places don't really mix in the sausage that well to get that really great sausage flavor. The french toast here is decent. Several of their breakfast items are good like their sausage patties and sausage links, but the sausage gravy and biscuits is definitely the star attraction here. Prices are good. Prices at Bob Evans are similar or maybe even a little less expensive than what you would pay at an IHOP or a Denny's. Service from my waitress was good. She was friendly and attentive and had that twang in her voice that I have come to expect at this restaurant in this area. Checks are paid at the front and I felt the manager/cashier was a little lackadaisical and not as friendly and welcoming as you would get at a lot of other Bob Evans locations. In terms of decor, this Bob Evans looks almost exactly like all the other Bob Evans locations. The outside looks like a big red barn while the inside features a dining room of a lot of booths and a counter for quick dining. There is also a little store in the front where you can buy candy, Bob Evans pantry items and souvenirs and such. Even though Bob Evans is a chain and a big chain in the Midwest, their sausage gravy and biscuits is a good breakfast dish. Their other breakfast items are decent and probably better than what you would get at a Cracker Barrel, Denny's or IHOP. If you've never been to a Bob Evans, I think it would be worth one try for breakfast. You can probably skip lunch or dinner here, but they have a few okay non-breakfast items (and their lunch and dinner menus are less expensive than a lot of chain restaurants). Like most Bob Evans locations, this one has its own free parking lot. It is easy finding an open space. read more

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After taking my girlfriend to Ahuja for testing, we decided to go out for breakfast. When we asked to move away from the chilly window table we got a sharp response but yet only two other tables occupied at the time. People that arrived after us got served first. Ours was a simple breakfast. Never offered refill of water or coffee. My girlfriend ordered sausage gravy to go, charged for side but had to ask for the biscuits that came with it. We felt like a burden to be there. On top of it, as my girlfriend walked up to pay her bill, a person was pulling the old date tags off breads and rolls displayed for sale and putting new date tags on right in front of her. The way they looked, they should have been marked down. No more Bob Evans for us. read more

What do you really expect at Bob Evans? So I've never had Bob Evans but heard a good stories from my colleague who grew up on it. We were seated for dinner and I decided to have a meatloaf. My complains were: brought me in green beans instead of corn which they brought in later on. We had to return our plates because of cold mashed potato. The server seldom checked in so with this two issues imagine the time it took to correct it. The meatloaf was OK - it was a little burnt. I'd probably come back if I don't have any other option specifically prices were not reasonable for what the meal is. I still walked out with $20 bill for one meal. read more

Ever since Bob Evan's was sold, the restaurant has continued to go downhill. I think today was my last day there. Country Biscuit Breakfast used to be potatoes in the bottom of a bowl, topped with a fried egg then sausage, a good deal of gravy and cheddar cheese. There was enough gravy so that it flowed down and mixed with the potatoes. But the new owners have changed a good thing. It's now served on a plate. Biscuit, egg, and sausage on one half, and potatoes on the other. On top of the biscuit is now about two tablespoons of gravy and a few shreds of cheddar. What was once a well balanced breakfast is now a breakfast of dry potatoes and an underwhelming biscuit and egg combo. On an up-note, the waitress was very sweet. read more

Got a table for one, the host wasn't very professional, tried to put me in a weird corner chair that wasn't even a table. Then took my to a dirty table. The crust around my French toast was stale and hard! French toast had no good taste to it. Scrambled eggs, has brown and chocolate milk didn't taste good either! They look great in the pictures but looks were VERY deceiving!! Never again, I live in Chicago and I'm GLAD! read more

Bob Evans - American Near Me - Beachwood, Ohio

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Great spot for a large groups!! We called ahead while traveling to Rochester NY. The young lady informed me on the phone that she would tell her manager so they can be prepared for the group arrival. Once we arrived I was greeted by several friendly staff members and informed our tables were already prepared for the 35 guest. All I can say top notch service/food start to finish. Thank you for assisting our group in meeting our breakfast needs! Written on behalf of Complete Transportation Inc. read more

Bob Evans - Making the morning COMPLETE. Bob Evans and Complete Transportation Inc. - American Near Me - Beachwood, Ohio

We arrived at 7:00 pm for dinner and although there were few patrons, we were told our table would not be ready for 10 minutes. We were seated and served our drinks and the waiter took our order. Evidently, there was a party of 18 in the back room BUT they seemed to have been served slowly as the food came out! Although our waiter was apologetic, he was visibly frustrated that the food for his tables wasn't ready in a timely manner! By 8:00 pm, our food finally was served. Javon was doing the best he could given the circumstances! Disappointing visit! read more

Just had a great meal here and our server, Nita was the best!! Def recommend going to this Bob Evans and ask for Nita!

I came here with my grandma and was immediately seated. The food was amazing once we got it. Service amazing. I only give this place four stars because it took some time for us to get our food. But other than that the place was clean, waitress was nice, and food was great. read more

This is the WORST Bob Evans restaurant I have patronized. Every time I come here it is a 45 minute to an hour wait to be seated. It isn't because they are that busy, it is because the staff is absolutely horrible. There are plenty of open tables that aren't used, tables that are dirty and were not cleared from the previous patrons, however the staff is simply too lazy to seat those tables. I will never take my family to this restaurant again! read more

Bob Evans - This is the service you can expect at this Bob Evans. - American Near Me - Beachwood, Ohio

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I wasn't impressed with my visit today. I ordered the chicken breasts with loaded french fries & salad. It took 15 minutes for a side salad to come. I know it isn't your fault that I only had 1 hr for lunch until I had to go back to my meeting. When my meal finally came the french fries were cold. I needed ranch for my chicken and jelly for my biscuit. My server never checked back with me for me to even ask her for these 2 items. I ended up having to get my chicken boxed so I could get back to the motel for my meeting. I wouldn't go to this location again. The ass't manager was very pleasant when she sat me. read more

I have visited this restaurant 5-6 times in the past month while traveling on business. Usually, the food is great and the service is OK. Tonight is different - I asked to be seated at a larger table in back (brought my laptop to get some work done). Once I sat down, I was ignored. Not sure if communication is that bad between the staff or if I upset someone by sitting just outside of their usual section, but I literally sat here for 20 minutes and asked for a server twice before someone came over to help me get a server to my table. When this happened, it was obvious that the guy in the host role and teh servers do not seem to communicate/get along very well. Usually things are much better - does this restaurant have a MANAGER? If so, I recommend that he or she get out of their office and into the restaurant where customers are sitting. They might learn something about what's actually happening in their restaurant. Maybe, if they show their face once in a while and provide some supervision, they can make an improvement in in the current customer service debacle. Needless to say, I am offended and very disappointed. UPDATE - a couple who arrived two tables down from me just got up and left - they told the host that they were frustrated with the service. The server was a new lady (one I haven't seen since my arrival) and she's dressed in a different uniform - I'm wondering if she might be the manager? If so, that explains a lot... read more

Went here since we was staying next door in hotel. Greeter was pleasant as was complete staff. Ordered breakfast and all came out quickly and hot. Good was a little bland got my taste but filled the void in my stomach. Restaurant was clean,bakery smelled delicious!!!! Would come back. read more

I'm a regular customer who frequents often, but was very disappointed due to treatment received on New Years day, 2019. Placed a take out order for the 2nd time within 30 days. My food wasn't ready when i got there and i gave them an extra 40 minutes more than what they requested. I ordered the 3 course turkey dinner with desert which they said they had when i placed the order. However, i was told that they didn't have it once i got there. When the cashier checked, they said they did have it but it had to be put together. Well im a diabetic and asked for some cold slaw or something for my inconvenience. The manager - Cierra - said she couldn't do that. Well she just cost Bob Evans a good review just because she couldn't part with some strips of cabbage. The food was good but terrible hospitality. read more

OMG. Bob Evans always hits the spot with my breakfast needs. I came here because I was up too late for my hotels breakfast, and sooo don't regret it. I walk in to the amazing smell of Cinnamon... those tricky peeps.. so of course I got a Cinnamon burst ( which is like a Cinnamon roll all fancied up). SOOOO good. I ordered the breakfast skillet which has eggs and bacon and sausage and has browns ( i was hungry)... they brought it out and said they were waiting on biscuits, unless I wanted a different side.. um.. NO WAY... I waited and they were amazing... the best biscuits I have ever had... I would always recommend to find a way to get a biscuit into your meal :) This is one place I miss as we don't have them where I live now... So much better than I hop and Denny's. Good thing I was doing a lot of walking after that at the airport :) Yummylicious! read more

Love Bob Evans. Had the pot roast over mashed potatoes. It was wonderful! Service at this location was excellent!

We just went to this restaurant for a late lunch, 2:40pm on a Saturday afternoon. No one waiting when we walked in and we stopped to be seated at the hostess stand. There were two young women behind the counter who looked over and turned around to do whatever they were doing. After standing there without anyone even acknowledging our presence we turned around and walked out. That's the last time I will go there! read more

Since the pandemic I've been using Uber eats a lot so last night I decided I wanted Bob Evans and boy was I sorry. First after almost an hour wait I get a call from my Uber driver that they didn't have any rolls ready would I accept biscuits? (OMG in the hour you had my order you couldn't make some rolls????) so I accepted that but then my Uber driver drops off my order and as I'm pulling things out the bag I realize I'm missing the salad I ordered . I go onto Uber website put in that I'm missing part of my meal and it says it is giving me back part of my money but I've yet to see that first and last time at this location read more

Love the determination of the hard working staff. However, they are understaffed and overworked at this location. Today is New Year's Day, and it's packed in here. You can tell the staff is stressed, but they are working hard. Great job. read more

Good Bob Evans food you know an love but the service could have been better. I get that it's Sunday and it's there busiest day of the week. But that's no excuse to make us wait 5 minutes on a drink order. Luckily they have an amazing manager who was there to help us out. read more