I used to like this restaurant. Not anymore. My soup was cold, the steak was over cooked, the wrong salad dressing was placed on another order at our table and their coffee was cold. read more

We went on New Year's Eve for dinner. Food was delicious. Drinks were excellent. Our server Gina was very knowledgeable and helpful. Best customer service ever. Family friendly. The restaurant was decorated beautifully. Very cozy and welcoming. Love the place. read more

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Food was cold and not tasty. Pasta undercooked chicken dry and Philly wasnt the greatest no mushroom or peppers. The Philly only had a slice of dried up cheese salty and boring. Server never checked to make sure we were happy. Had to hunt an another server down bc our food was cold and the restaurant had only one other table that had already finished their meal and paid the bill. The best part of our meals was the fries and according to our server that was why we waited so long for undercooked and cold pasta. Taking into account how busy the restaurant was (only one other table who was done eating before we were sat) our Server never checked to see if we were satisfied and if everything was good. In a empty restaurant we should have not had to wait ov thirty minutes for cold and hard pasta read more

Tasty food & great service! Went here for Sunday brunch & our server was lovely. Food came pretty quickly as well. I got the breakfast bowl which was delicious & fresh but slightly small on the portion size for the price point. My friend got the parm chicken salad per the recommendation of our server & it was fantastic. read more

Burntwood Tavern - Parmesan Crusted Chicken Salad - American Near Me - Brecksville, Ohio

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i hate to even give them 1 star. what a way to ruin mother's day. where is the fire department. they have 500 people with a few servers. waited over an hour past our reservation. food was out in most of the trays. they are so clueless and ruined a lot of good memories. could even walk around the place. what a way to make mother's day feel miserable at your place. read more

Wonderful service from our waitress, Mya. Welcoming, attentive and informative with menu and specials. Food was great. Would definitely recommend and request her! read more

Visited Burntwood Tavern in Brecksville. I have been to other locations, but this one is rustic and very appealing. Great care was put into designing and finishing the interior. We visited around lunch time and it wasn't very busy. Our friendly waitress joked with us as we requested drinks. We requested the cauliflower appetizer, which was amazing, by the way. It might be worth the trip just for that. I requested a salad for lunch, which was pretty tasty. It had a little blue cheese in it, but not too much. We dined and chatted and the food was good. My wife said she wanted to return with her parents soon. Great atmosphere, great service, and great food is what you'll find at this restaurant. read more

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4.5 stars. 3 out of 4 of us very happy with our meals. We got sliders to start as apps. Prime rib sliders and chicken. Very good. Service on slower side but very nice and thoughtful. Menu does need some seasonal items. Harvest salad a bit boring. Maybe some nuts, cranberries, carrots. Make it feel like a harvest. Dressing good. Chicken piccata spot on but oddly paired with potatoes instead of pasta. But good. Would return. Hope they rotate the menu. Interesting old style tavern but lay out a bit odd. read more

Our Order was totally Mixed up and wrong. One dinner wasn't even ordered. The food came out burnt and overdone uneatable. The billing was completely wrong charged twice for some items and had to weight for the waitress to fix. The only good thing was the waitress was pleasant but not efficient. Will never return not worth the price. read more

Went for lunch recently and the food was horrible! $15 for three roast beef sliders. Beef was fatty and could not eat half of it. No French fries or chips with it ! read more

My 2 daughters and 4 granddaughters took me out for Mother's Day today. Let me say our server was great! We ordered our drinks, they came. We ordered our apps, and they came. We ordered our food, including 4 orders of rigatoni with butter for the little girls. The 3 adults got their food, but server said they hadn'tcooked the pasta yet for the girls. So we waited until that came to eat.(about 10 minutes). My almost 4 year old granddaughter took her first (and only) bite , and immediately spit it out. Then the other girls started to eat...they immediately said "this is terrible!" I'm not sure how one can ruin buttered pasta, but I took a bite, and YUCK. There was no butter, only oil..not olive oil. The pasta tasted like it sat after cooking, and they microwaved it. It was AWFUL. When the server was told about it, she graciously took it, and removed from our bill, and when we saw her telling her manager, he shrugged his shoulders and spread his hands like "oh well." I told him about it when we left. He said "im sorry your experience was bad." We will NOT be back. And I told him so. It was our first time here, and we are not complainers. .Yes, I sent a message to corporate office. I DO NOT recommend Brecksville Burntwood tavern. My daughter has been to the one in the falls, and likes it,that's why we chose this one. read more

Girls night out! A great dinning experience from appetizers to desert, Sized portions and menu choices to accommodate a variety of taste. Fish & chips, loaded tacos, sliders or pasta plates all good served in visual attractiveness with taste. A most enjoyable experience, except for dessert ... cute, but messy, serving dishes would be more appropriate for such, verses the shot glasses trying to accommodate cake and ice cream, or pie, but that's just me! Overall a good experience. read more

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Upon entering, there is a definite odor, which I had noticed immediately and the couple we were with stated the same. Fortunately, we were seated further away so nothing was noticeable, however this is something which they should check into and correct as it does leave a first impression. We started off with two appetizers, Firecracker shrimp which were very good and Cauliflower Bites, a little bland. My husband and I each ordered the Classic Cheeseburger, a little disappointing, flavor wise, I requested extra onion, did not receive, and the fries were not very warm. I can get a more flavorful burger at a fast-food restaurant. The other couple both ordered the Fish and Chips, beer battered cod, (greasy) with fries (cold) and cole slaw, which appeared very dry. Neither finished their meals. Our waiter was on top of everything, very attentive even after our tab was paid, made it a point to check if anything else was needed. Doubtful if we would return for the money spent and quality of food. read more

Love the place itself and want it to carry on however they need to address the mold issue in the lower level. They have had it for some time now. Not so noticeable on upper seating but lower near fireplace is bad. Even with the fire burning. Service and food 10/10 Smell 0/10 Needs address. read more

Better food. Fries . dried up And brown. Very mediocre food here anymore. My waiter was good read more

Went here for a work event. They have a nice area upstairs for private parties. We had a selected menu but everyone around me commented on how good the food was. I ordered the French dip with lobster bisque to start. Both were delicious. This location also has a great covered patio area if the weather in nice enough. read more

Burntwood Tavern - American Near Me - Brecksville, Ohio

We are traveling from out of town. Searched for something local and decided on this tavern. Walked in and they were really nice and we were seated immediately. Then we sat. For 25 minutes and no waiter or waitress ever came. Not even to take drink order. They cleared 3 tables around us. I used the bathroom. We left. As we were walking out there were 6 staff standing by the entrance. Do better Ohio. Do better. No stars for this place read more

They gave me two fucking cups of "creme brûlée cheesecake" that are so tiny I thought they forgot the cheesecake and only gave me the topping. never going there again read more

Burntwood Tavern - American Near Me - Brecksville, Ohio

My husband and I went for Saturday brunch. We walked in and I was immediately hit with a very odd, strong smell... mildew? pool house? It was everywhere. It dissipated while we were there but it was pretty off-putting. The decor and set up was very cool though. I loved the fireplace! We were the ONLY people on the dining side and service was extremely slow. We waited to order and then we waited for our food for over 30 minutes. Our waitress was incredibly nice though! I ordered the brunch burger. Instead of a sunny side up egg, I asked for it to be over-medium. I'm not a fan of runny whites, just a runny yolk. My husband tried a bite of it and really enjoyed it so I offered him half and he gave me one of his sliders. I finally bit into the burger and it just seemed so dry. It took a minute but I realized they cooked the egg completely through- no jammy yolk. I feel like it not being done correctly really changed the overall burger for the worse. I did mention it to our waitress when she came back to check and they did offer to fix it! (We declined though since my husband had slammed his half, so I didn't feel right about sending it back). Overall, not a great experience but it wasn't bad either. I have always really enjoyed Burntwood in the past. I've never been to this location before though and probably wouldn't choose it again over another. read more

Stopped in for dinner at Burntwood on a weekday. Here's what we got: 〰 Burntwood Burger: with applewood smoked bacon, hash brown, egg, american cheese, lettuce, tomato, pickles. I love the combination of toppings on this burger. This is my favorite burger in NE Ohio. The pickles are excellent- they are made in-house! 〰 Margarita Flatbread: with tomatoes, basil, Parmesan 〰 House Salad: with applewood smoked bacon, blue cheese, tomato, red onion, sweet & sour vinaigrette 〰 Hot Fudge Brownie: with vanilla bean gelato 〰 Strawberry Lemonade: strawberry & lemon infused vodka, strawberries, lemon. Loved this! So tasty. I love visiting the Brecksville location when I am in town. I've been to the other locations and this one is my favorite. The interior has a rustic design and is warm and inviting. We loved sitting near the fire on our visit today! The only negative from our visit today was that service was very slow and it did not appear to be busy on the weekday that we visited. read more

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Came for dinner on a weekend evening to try the new menu. To our surprise there were only a couple tables taken and lots of open spots. We both got the new chicken ala vodka and it was surprisingly good. Better than we were expecting, large crispy piece of seasoned chicken with plenty of al dente noodles and sauce. Fresh parm upon request. Service was quick a friendly and we were check on frequently. Excited to try other new items soon! read more

Came with my boo boo for a Sunday pre-Browns game brunch and had the best service from Libby. The beautiful AGM Marg even came down to say hello and see how we were doing. The fireplace was lit and set the ambiance and I am looking forward to returning w Libby as my server:) she is everything I am not read more

Burntwood Tavern - American Near Me - Brecksville, Ohio

I go to school near Burntwood and occasionally stop in for a quick bite before class. Cory the bartender is awesome. Loved the salmon salad on the last menu. The new menu kind of sucks. I get the Salmon entree on the new menu and have it blackened topped with pea shoots . It's served with fingerling potatoes and chopped tomatoes. There are sometimes barely more than 5 diced tomatoes and pea shoots sometimes aren't served at all or are a variation of greens. I will say though the salmon is always cooked to perfection. Presentation is always great as well. This is a very old building so the bathrooms smell a bit. Cleanliness of the restaurant is good. Looking forward to them getting a new menu hopefully! read more

Burntwood Tavern - Blackened salmon entree with potatoes and tomatoes. - American Near Me - Brecksville, Ohio

Very bad! Dirty water glasses, burnt chicken, and a piece of plastic in my salad!! Owner didn't seem to care. Very disappointing.

Felt like server was stretched too thin...did great job with special requests. Felt all apps were solid as good as I remember from several years ago at different location. But dinner selections were m e h. I had chicken picata that was supposed to have spinach I had sad 4 leaves practically a garnish if it was not hidden under my chicken. Chicken itself was tasty if a little thin for dinner. Poataos were highlight of entree...lemon sauce was thin and without the lemon punch I was hoping for. read more

Good food, fries were nothing special- could use more seasoning. Went on a Friday night and made reservations was not very busy. Service was spotty- table who ordered after us got food before us. Food was good and staff was friendly. Menu could be larger. read more

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I've had take out many times and it's usually pretty consistent but my last take out will be my last time ever. I ordered 3 Corn beef sandwiches on St Patrick's Day for pick up. When I got home to eat all off the sandwiches had a ridiculous amount of mustard applied, the Marble bread was soggy and the corn beef was so tuff we couldn't even bite through the thick cuts of meat. I called to express my discontent and the manager said she would have the General Manager call me. I never received a call. Horrible customer service and will never go back. read more

Staff not interested in serving drinks or food. Poor device, poor food. Food was cold, food quality was below average. Atmosphere could use a strong cleaning. read more

We hosted our work holiday party at Burntwood this week in their upstairs private room. The space was huge and looked like it could hold about 70 people. We had a variety of appetizers include sLiders (chicken and beef), tater tots, margherita flatbread and lettuce wraps filled with a guacamole combination. The guacamole and chicken were a tad spicy. I don't do spice well so not my favorite, but that is my own person issue. The burgers were good and cooked medium. My favorite were the tater tots served with 3 different dipPing sauces. They were amazing. read more

Not my first time here. But it has been awhile. I had the grilled California chicken. Showed it should have avacado salsa, I think they forgot it. It did have a pesto aioli, but the sandwich was a bit dry. Good but dry. I was trying to be healthy and get the vegetable instead of fries. Haricot Vert, (green beans) which are flash fried. They were barely warm and so plain, no seasoning at all. Just my opinion but why ruin a good healthy vegetable by frying it, my other choice was cole slaw, another unhealthy dish or I could have had soup which was beef barley. I never was a barley fan. My husband had the smash burger which was very good. Our server Gavin was very professional. Overall good food. I do love the ambience inside. read more

This restaurant is unique. I love all the woodwork and the lighting. I found myself just looking at everything. I wanted to actually ask if I could take a tour of the place but I was running out of time. My burger was cooked to perfection. The fries were exactly as I requested. The server was absolutely helpful and detailed. This is a place I wouldn't mind visiting again. I didn't eat anything out of this world, but it was tasty. read more

Burntwood Tavern - The dining area - American Near Me - Brecksville, Ohio

My wife and I stopped in this evening and unfortunately everything was kind of a mess. By that I mean we arrived before 7pm on a Wednesday and there was nobody at the host stand. After almost 7 minutes of waiting the bar manager sat us in the main dining room. Our server took a little bit to greet us but brought us waters and we promptly ordered as we had to be somewhere close by at 8. My wife ordered the wedge salad and lobster bisque, while I ordered the wedge salad and burnt wood burger. Our server told me that the BWT smash was a special for only $10 so I switched to that. He then told me they couldn't do fries and the fryer was down (around a week ago it broke) so he would just use my salad as the side, which was fine. I also ordered a Paloma. We ordered around 7:10. It was a little wait but my drink came out and it was solid. 4/5 (the menu said it was a salted rim and mine had no salt) By 7:50 we had yet to receive our food and I hadn't seen our server. I saw the bar manager and asked him what was going on and he informed me that they only had one cook working. I told him that would have been good information to know before we ordered as we wouldn't have taken the risk needing to pick our son up from practice. Our server came and was going to check how long it was going to be and we didn't see him so I put some cash on the table for the drink and we left. The table next to us didn't disagree and said we will tell them. I get that things happen but your business is customer service and satisfaction. By your team not telling the customers that it could be a wait on food because you were short staffed is a serious issue. I've never had to walk out like that before and I did feel bad but I don't regret my decision. I hope you can get the staffing situation figured out, but I'm not sure I could go back based on our experience this evening. read more

Horrible experience. Took 20 minutes to get a waitress. The light was out above us so we had to use our phones to read the menu after asking if it could be replaced. Once we did get our food it wasn't very good. Lobster bisque was funky and tasted horrible. Had to wait forever to pay and leave. We were there for over 2 hours. Will never go back to this location. read more

Went there in the evening for my birthday with my family. First the ambience on the patio is beautiful , the service was excellent and the waitress and staff were very friendly. Food and drinks were good but just a little bit overpriced i thought. The economy and times are tough right now and I understand that things will increase, but I didn't think the hamburger and fries were worth $30. Other than that, it's a nice place to dine decent food and wonderful staff. Thank you! read more

I made a reservation for the hubby's birthday. The ambiance of the restaurant was cute, the food was good, the service was eh ok. The waitress was nice and it was hard to tell if the kitchen was slow or she was slow. We sat for about 8-10 minutes before anyone even came over. We ordered a bottle of Merlot, which was good. We decided on an appetizer, we got the sweet chili chicken which was good., but took forever to get. Meanwhile the waitress didn't come over to check on us, or to take our entree order. The appetizer came out (finally), we ordered our entrees, which were the Burntwood burger and the chicken Marsala. Food again took forever, the waitress finally brings out the dishes then proceeds to say, we are waiting on fries but I wanted to at least bring out this. Now, I was not upset that the fries were brought separate but really, you are waiting on fries for the burger.... The chicken Marsala my husband said was good but unique, it wasn't normal chicken Marsala, the burger was good, but wasn't anything special. I would have given a higher rating if the service was better, and the communication was better. I understand if the kitchen is swamped and things are taking longer than normal, but communicate that. Overall, we won't be back, we didn't hate it, it was ok, but nothing to write home about. read more

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Rachel was pleasant, courteous & professional. I would be happy to have her as my server anytime. read more

Nasty food in Lyndhurst, seen cleaner bathrooms in a port a potty, would not recommend this location, breksville location is much better, 3 servers for the night 1 took care of the bar area, other 2 took care of the tables, 1.5 hours to get food, and wasn't that busy, maybe 8 tables. Smh read more

The food needs to catch up to the great atmosphere. I ate at Burntwood Tavern during happy hour on a Saturday. I picked this location for its rustic design, vaulted sealing, cabin in the woods like ambiance, and warm fireplace. I really felt like I spent the afternoon on a getaway in a cabin in the woods or at a ski-resort lodge. It was relaxing and calming, truly a healing experience. When we arrived shortly after four in the evening the parking lot was pretty full. "Ugh!" We entered the front door and I saw that everyone was packed into the bar area :) I breathed a sigh of relief :) A few parties sat in the dinning area. The hostess sat us far enough away from the beautiful fireplace that I thought I wasn't going to be able to enjoy it's warmth, but it's heat reached us even three tables away from it. (I wondered how hot the fire felt sitting near it). The waiter must have been new because he didn't tell us about any specials, the menu wasn't very familiar to him, and something just didn't seem right. I watched and listened to the waitress serving the table next to us and sure enough she rocked it. Yep, this guy must be new. I ordered the Burntwood Burger and my company ordered a burger as well. The bun was horrible. Sorry, it was. I don't like to say it, but I need to. The bun could have been the cheap buns you buy in bulk for picnics--they fall apart easily on the burger and are dry. The chef cooked the burger according to my order. The meat, however, was lacking in flavor. (The next day I ate a leftover burger from a well known restaurant that blew this burger out of the water with its flavor and perfect bun). The fries were delicious! And the presentation was picture perfect. We followed up the main course with desert. I loved it there desert. I love it because the serving size is a small glass--just enough to satisfy my sweet tooth. Their 5 selections of deserts are varied enough to ensure that someone in your party will find something they'd like to try--and you won't feel bad for eating too much! That's a plus. One con, other than the burger. The tables wobbled. I witnessed one family move to another table because the slant of their table was too great. Our table wobbled, but just enough so that we only had to be careful when we leaned on the table. I think my company spilt my coffee a few times. I hope you enjoy the ambiance and other food items. read more

We had a great evening for a family birthday! Taylor is an outstanding server! She is so friendly & outgoing! Taylor anticipated our needs & was helpful with our selections. Our food was excellent & quite tasty. We all enjoyed ourselves! Thank you for a great experience!​​ read more

Nice food ok service. The thing that bother me with the service they we're constantly asking was everything ok and do I need something else. Overdid it definitely. read more