​I walked into this venue 20 minutes before closing time. When I tried to order, the staff informed…read moreme that the rice wouldn't be ready for another 20 minutes. I replied that it was completely fine with me, then I placed and paid for my order. ​The second the payment cleared, they turned around and told me they actually weren't going to make the rice at all. ​Why lie? If you don't want to serve food close to closing time, just say that upfront instead of pulling a blatant bait-and-switch. Utterly dishonest and terrible customer service. Had issues with the tablet and when I tried to explain the confusion to the staff, they repeatedly cut me off and wouldn't let me properly explain what I was seeing, confidently insisting on what they assumed the problem was. They just ended up wasting more of my "20 minutes". Ontop of that the amount of guest they turned away was baffling. If you want a better experience, stick with Panda Express where they are upfront about what you can order and always treat you right.

First time at this establishment. I asked where to order. The gentleman pointed to the order and…read morepay here. Really couldn't ask question or state no sauce just chicken question. Kind of a no contact and at this place. You can sit outside in the large patio area. The food was tasty. Now that we know the routine we will try again since we know the ropes.

This place was so yummy and had very quick service. Me and my girl had the mango matcha and it was…read morequite delicious. The atmosphere is very calm and quiet, a nice place to sit down and chill. I will be coming back!

IG/TT @eatwkris…read more Really nice and clean interior. Service is great too. I love their new icy peach drink with crystal boba. So refreshing tangy and sweet for the summer. They also have a new yogurt peach drink if you want something heavier like a smoothie but I prefer the icy one! Try it out!

Friendly service. Great drinks options…read more Mango drink is a must. Cute displays. Must return to try other drinks.

I have updated my rating from yesterday's 1-Star to today's 3-Star because I was impressed with how…read morethe business owner quickly reached out to address my concern. They were very attentive and communicative, and helped address, resolve, and note improvements for the business and customer experience. They truly listened and it is evident that they care for quality. They owned the mistake but turned it into an opportunity for positive change. Over time, my rating will probably go up after more delicious drinks are consumed with more good experiences.

In the mall + very clean inside and fast service and kind :)…read more This grape flavor tasted similar to olipop flavor! Fresh grapes and no dye was a perfect healthy slushie to get me out of the heat stress 10/10 recommend !! It's hard to find yummy slushies without dye as someone with kidney problems I felt so lucky and my fav flavor!! AND compostable straws!!

Second Heytea location I've tried, and glad to see that it seems rather consistent regardless of…read morewhether I'm in NorCal or SoCal. A friend and I ordered several drinks online and we shopped around until our pick up time. The place was clean and smelled amazingly like tea. Yum! We found someone to assist us to give us our order. Similar to the Berkeley location, they also required seeing proof you are who you are (order confirmation, etc.) to pick up the order. A friend tried their jasmine pistachio drink and that was pretty good. I tried their not a margarita drink - really colorful and refreshing. Wanted to try something new, beyond what I'd normally get and was pleasantly surprised. Another friend tried one of their lattes / milk teas and thought it was alright. I do like Heytea for being a bit more tea forward and having great fruit tea drinks as well, and would stick with those drinks as well as their specials.

House milk tea with sea salt foam and boba, 25% sweet - really nice smooth flavor, good sweetness…read morelevel, nicely balanced drink. Almost tastes like a really nice caramel/cookie latte. Dessert-like without being too sweet at all. Good stuff. I would order this again. Roasted Brown Sugar Coffee, boba, regular sweetness - nice strong Vietnamese coffee flavor, lightly sweetened and creamy, even at full sweet. I would totally drink this even tho I normally order 0-25% sweet everywhere. The boba in both drinks was nicely flavored and cooked well. The music is a little loud for chatting for us old deaf ppl but they play good stuff and it's a fun environment. They have a foosball table and some board games along with a claw game with adorable little stuffies in it. Service was really friendly and helpful. They encouraged us to try our drinks and make sure we liked the sweetness level. They were very quick to fix a mixup with missing boba in one drink. There is a parking lot in the back that had plenty of space when we stopped by at 4:30pm on a Monday, as well as easy street parking all around.

Normal sweetness was good. Not too sweet. Very kind customer service…read more Got taro milk tea boba and a lychee mojito.

Very fragrant floral tea taste, light and refreshing for spring, summer, and all year roundread more

Love the calm vibe in here and how refreshing the drink was! Very light and creamy. I think the 70%…read morewas definitely the perfect sweetness. It wasn't too much.

Great service by Izzy. Nice place. Good boba. Would visit again! :)…read more I ordered the mango slush with mango jelly stars and regular boba.

I am so happy I found QTea Boba. The drinks are excellent. My favorite would be the passion fruit…read morepeach fruit tea and my second would be the lychee peach fruit tea. There is parking in the front street and back. They are across the street from Whole Foods. Friendly and great service.

Friendly and fast service! Got their popular Butterfly pea drink. Service was friendly and fast. It…read morewas great but I woulda enjoyed it more if it was less sweet? I'd def try another drink next time when I'm around the area! They also serve ramen and eats here too so I'm excited to go for lunch one day as well (: a super cozy and cute spot!

This tea cafe is located inside a Japanese restaurant. Idk if this happens to anyone else but it…read morewas kind of confusing when trying to figure out where the restaurant was. Once found, the restaurant is really cute and quaint. The colors inside are vibrant and inviting! Now for the drink options...I wanted my usual favorite, the Thai milk tea. I didn't order it because they only carried whole milk and had no other milk alternative. They expressed that the drinks are premade, I'm assuming that's the milk teas. So, I ordered this sparkling tea. Wasn't impressed but unless I'm only in the mood for fruit tea I wouldn't come to this cafe. I think it's a cute spot overall and would be interested in returning to try the Japanese food.