This is my second time at this location in the last 12 months. I was fortunate to schedule the…read moresame massage therapist, Lina. Lina did a wonderful job. The place is very relaxing and the ambiance is wonderful.

I just went to this spa for the first time for a reflexology appointment. I was able to get right…read morein and I also received a face, and upper body massage. The spa was very clean and organized and I will definitely be returning in the future. This was the best reflexology treatment I've received in the Rochester area.

I heard of this place through groupon and im glad i did. It's close to my house and it's easy to…read morefind. Its nice and quiet, clean, and has beautiful treatment rooms. You can book online (love it), but they ask you to call to make an appointment if you've never been. They got back to me the same day and were able to get me in the next day! I had Aaron as my massage therapist. He was very knowledgeable and professional. He made me comfortable right off the bat. We chatted briefly before my session and went over any issues I was dealing with. Instead of giving me the same old boring massage, he actually listened to me and concentrated on my trouble areas. He had a heated table, which i love even in the summer because i am always cold and he had soothing music playing in ther background. I don't treat myself very often, but I will come back to this establishment. I also like the note the owner has on the Yelp page, you can tell they really care about what they do and truly want to help their clients feel better. Thank you Aaron and Hurts So Good!

Tried Hurts So Good for the first time. I enjoyed one hour and thirty minutes of full body and foot…read moremassage. The massage therapist was amazingly professional and made sure that everything went well. She was mindful and present during the massage. She took her time massaging what needed more work than other places on my body. In some other massage places, sometimes I feel the rush by the therapist, either because they were running late, or have too many customers on thier schedule, maybe? My therapist (Julia) made me feel that she enjoys and loves her job! I Would definitely go back again.

Awesome therapy and fair price Super clean and organized…read moreInwioo definitely be back next trip

I highly recommend this spa. They are not super fancy like some other spas, but that is probably…read morehow they keep their prices reasonable. I have tried fancy places and spent a lot of money to walk out unhappy. I'm always happy and relaxed when I leave here.

Beautiful store. Amazing music playing while shopping. The flowers cascading the front will draw…read moreyou in. The hand made local items will keep you browsing !

Awesome product range and selection. VERY knowledgeable…read morestaff with a willingness to order in product not in inventory.

Hands That Heal, and especially Tracy, are amazing. Truly. She is very kind and VERY talented…read more It's clear she and her business really care and are always looking for more to learn (i.e. modalities). Great experience, as before!

I was in need of a deep tissue massage and Tracy delivered on several occasions. She has such a…read morewelcoming personality. She is skilled at what she does. She educated me on several things about places in my body impacted by my tension that I did not know and I'm no slacker when it comes to wellness knowledge. She is intuitive and fully understands that there are underlying patterns of thinking which often result in chronic muscle tension. She is willing to explore those things and does biofield tuning, aromatherapy and some energy work as well. I would recommend her highly!

I have been coming to Anna for 5 plus years For massage therapy. I just left I had a 90 minute…read moremassage. Shes literally the best around. Give her a call you will not be disappointed!!!

I was desperate for a back massage for some low back tightness after a car accident and was able to…read morefind a same-day appointment here. If you're looking for a high-end spa experience, this place may not be for you, but if you need a back massage and don't mind a no-frills environment, I think they do a very good job. The individual booths are private. The massage itself is based on Eastern reflexology so it is different than a standard Swedish massage you may find elsewhere, but the technique still left me feeling relaxed and my back pain lessened after a 60 min massage. I'd like to go back soon to try out their foot massage as well. Edited to add that their prices have changed since past reviews. I paid $60 for the 60 minute back massage and there is 8% tax if you pay with card, but that's still a great price for an hour massage in this area.

The female massage therapist was very good. The male was just ok. so, it depends on who is doing…read morethe massage. You also have to be specific on what areas you want him/her to work on.

I LOVE Jenny's foot reflexology technique!!! I was less…read morehappy with today's appointment. I called first to be sure Jenny was at her Amherst location (instead of the McKinley Mall location). I was told she was. I was taken to one of the rooms and removed my socks/sneakers. And got comfy. In comes a male, who tells me Jenny isn't there, but he can do it. NO HE CAN'T. It was a very rough foot massage that I had to cut short. I'm still hurting, almost 2 hours later.