does anyone know if bao is still open? i have been trying to get in touch with anyone working there and all numbers are out of service, they don't reply to emails or the chat on their webpage? update!!!! do not use this company they will rip you off. i ordered 600 dollars worth of gear and they partially fulfilled it then ghosted me. im out 450 bucks read more

DO NOT PLACE AN ORDER WITH THIS PLACE! Ordered from them end of November. After Christmas contacted them to see where my items were and they said shipping January 2nd. Now they won't reply to me and their phone says no longer in service. They stole $460 from me. read more

Pete was absolutely amazing to deal with! With a severe time crunch and running around naked in a high threat environment he did everything he could to get me taken care of. Super responsive with both calls and emails. Vest is a perfect fit with the threat level needed. read more

They didn't bother to tell me what I wanted was not in stock and would take 3 weeks to arrive until after I'd placed the order. This is false advertising. GO elsewhere. read more

Awesome place to shop for all of those outdoor and tactical needs. I get all of that there and even my armor there too. They definitely have the best deals on armor than anywhere that I've ever been, most importantly, they have discounted NIJ current armor. Boots galore! All of those tactical and outdoor specialty boots. If they don't have them, they will get them. You won't find a better deal on Danner either. They always seem to have a seamstress on duty too and can alter practically anything to fit you. Go in, kick their tires, you won't walk out empty handed! read more

Body Armor Outlet - Most awesome place to buy outdoor and tactical supplies. - Outdoor Gear Near Me - Salem, New Hampshire

Very happy with the service from Sean given my recent experience here. I don't work in a security field but my job puts me at risk plus I like to go to the ranges, shoot and hunt as well as enjoying a thoroughly physical lifestyle. I sustained a significant back injury in one of these activities from a nasty fall and a close friend of mine who had shopped here before recommended I come here to learn my options and make an acquisition. If you ever wanted to make the jump and felt like some body armor would be nice to have in your life at a certain point but aren't sure where to start, BAO is the perfect place to begin. Body armor is a relatively new thing in its availability to the general public in terms of price and reach. It's not that complicated but you have to do things a certain way otherwise what you buy is uncomfortable, too heavy, fits poorly or can even fail to work all while costing you an enormous pretty penny. You can certainly look and buy on line to dress yourself to look like some mech-warrior android thing for not a lot of money and the setup will be so heavy you will hardly be able to leave the house, not to mention looking ridiculous and attracting trouble. With so much presence and ability to buy on the internet along with the attractive pricing one might wonder if it's worth visiting such a store: *ABSOLUTELY*. If you don't know what you're doing there's so much you can do wrong, including fitting or learning the care and maintenance that it's better to talk to the experts here that know what they are talking about. The pricing is more or less in line with what you find on the internet, some things a little more, some things a little less, but then there is the occasional sale as well. In short you won't save anything by buying online but you do so by going out on a limb, if you live in New England you might as well come here so their guidance will avoid heartache, aggravations and save you time as well as money. Thanks to Sean's excellent advice I was able to purchase items that offered the protection I sought, were comfortable, ergonomic *and* concealable; in order to work the system really has to offer all three. Some things are more expensive than others, obviously if you want a really nicely fitting vest you need to pay more but their Coalition Tactical vests start around $100 dollars, are actually easier to put on well as put on and make for a nice first jump. Essentially their economy, base model product these vests are reconditioned police models so they dry them out, fix them a little, add some extra Kevlar so they will be a bit thicker but still work nicely. They offer more than basic handgun protection and can be upgraded with thin plates and for a few dollars more you can get a slightly thicker iiia vest for more protection. Obviously beyond that things can get rapidly more expensive as with any objects to acquire the sky is the limit but if you're not part of an agency and aren't sure where to begin that's why you want to show up looking for Sean to guide you. In fact, instead of taking advantage of my lack of knowledge in the subject to sell me a bunch of crap I did not need, his advice ended up having me buy *less* than what I thought I needed, saving me money as well in more than one instance. Being a trained paramedic he is familiar with human anatomy and the mechanics of injury as well as trauma which is a nice adjunct making him a highly qualified purveyor of safety equipment, he's seen it all from gunshot wounds to falls and auto racing, motorcycle, boating or small craft accidents. I wanted to add a word about the long shipping times for the little guy coming in to buy stuff for personal protection: most of the distributors and manufacturers contract with military or government agencies in large quantities. The small individual buyer of armor is left with having to acquire armor in between the fulfilment of these large contracts and is not a top priority; this is *NOT*, repeat, *NOT* Body Armor Outfitter's fault. The problem lies with the whole sale market and distribution, not the brick and mortar retailer. They do what they can but if AR 500 or Point Blank or whatever manufacturer has to fulfil a large order, BAO can email them and call them until the cows come home and it won't do you any good, so don't get mad if it takes 3 months to ship like it did to me. It's the nature of the beast and if anything, thanks to stores like BAO the little guy like you can finally get their share of the protection they want, need and deserve. If you're really set on walking out with some protection just ask Sean for a Coalition Tactical vest so you can walk home with something, it's not that pricey as already mentioned it's pretty good to start and that way you will appreciate your upmarket armor so much more when it arrives. In conclusion, I am very happy with my purchase and service here, if you're thinking about it, take a visit and ask for Sean. read more

Order your body armor somewhere else, traveled from RI to be fitted for a vest in February. They ordered the wrong size and it had to be sent back to Point Blank to be re-fitted. 5 months later no vest, it's impossible to get a response from them! read more

It's not every day a normal person has to buy this stuff. Edgar was a massive help. I needed armor quickly because of a real threat. Even with limited options Edgar was able to spend over 30 minutes with me on the phone making sure I got the protection I needed. Thank you Edgar. You have made a bad situation better. read more

Very helpful staff, Shawn was able to sort out what I needed and got everything ordered at a great price and free shipping to my house! Would buy again, keep up the good work guys in keeping us first responders safe. read more

I am recently a new customer and I decided to check it out to purchase a body armor vest for work and I was very pleased with the service. Their customer service was excellent the associates were very knowledgeable about body armor and was able to find the right vest for me and at a reasonable price. I did have the vest sent out to have it sized properly and they were able to take care of sending it out and notified me on the status every couple weeks. I have no complaints and would defiantly go back to the store! read more

They said order would take up go 45 days. It took well over 60 days to recieve my order. They blamed it on the manufacturer. When i called the manufacturer they told me something completely different. I had to call sevetal times to ever get a hold of a live person. Several voice messages were left and never returned. The carrier I ordered is not even built of good quality, nor the size I told them when ordering. read more

I ordered body armor and two external front zip carriers on April 23, 2020. The website said "Ships same day". I was notified that it would take 3 weeks to ship. I wasn't happy, but I needed new armor and theirs really fit the bill. Fast forward and 6 weeks later still no armor. I called and was told they would "investigate and call me back". No call back. I sent an email demanding my money back, and was promised it would ship next day and I would have the tracking number emailed to me. I told them I was being sent out of state for several weeks with the Task Force, and needed it immediately. That was 12 days ago. Now they say "it might ship in a couple of days". It's been 2 months, they have $852 of my money, and they have no idea when or if they can deliver my order. I have filed a dispute with my credit card company, because I don't trust them to refund my money. This has been a complete waste of 2 months, now I have to order elsewhere and wait some more, after I get back home. At least my old armor isn't in too bad of a shape. read more