I planned a spa day for my sister's bachelorette party weekend at Chuan Spa, which was located on…read morethe 4th floor of The Lagham hotel. We arrived about 30 minutes prior to our appointments to take advantage of a few amenities. The check-in and check-out processes did not go smoothly. The receptionists kept getting me mixed up with my sister, who was already escorted inside the wet facility. Then when we checked out, they were confused as to whom paid for our pool service food. Logistics aside, everything else about the experience was superb. The spa had everything I needed. The pool and jacuzzi were co-ed, but the womens' locker room had an herbal sauna, steam room, heated relaxation loungers, and showers. I got a 60-minute Chuan Harmony massage with Francisco. The massage was very relaxing, and aroma therapy was part of the treatment to balance your elements per Chinese medicine philosophy. Francisco was also very friendly and highly professional. I fell asleep during the massage, which was a win in my book. Lastly, the pool service food was excellent. One of my best friends got a margherita flatbread and chips with salsa and guac, and my sister got a poke bowl. I had the pleasure of picking at everything, which I all found delicious.

Came here to celebrate my birthday and to relax - the spa itself is gorgeous! So chic! It was my…read morefirst time here so everything was new to me. I got checked in and got the lay of the land. From where the locker rooms, the relaxation room to the other amenities they offer. I waited for Tiffany in the relaxation room which had a waterfall on both walls, tea and water and snacks. The massage itself was great. She states face up and massaged my face, neck and scalp - boy did it feel good! After working out my arms and legs, she then went to my back. It ended with another very short neck massage before it was time.

I had my very first facial at Milk & Honey. Great first experience. My husband got me a gift card…read morefor this place for our wedding anniversary. I loved my service. Jillian was informative and gentle. They give you all the information you need to know what to expect. The facility is beautifully designed and clean. This was a very relaxing experience and I recommend. I would love to try a massage next time.

I had such an amazing self care day at milk and honey by myself. Like others have mentioned, you…read morehave to the ring the door to be let in and then either take the stairs or elevators to the 2nd floor. It's a beautiful setup with a clean and relaxing ambience. I love their steamed showers. Their lounge area had little snacks and plenty of couches to chill on before/after your treatments. I booked a massage followed by a facial. My massage experience was just ok. However, I loved my facial experience. They use high end skincare products such as skinceuticals and osea. My facial oat was very gentle and knowledgeable and gave me great skin care advice afterwards. My face felt so clean afterwards and I was absolutely glowing. I felt so loose and relaxed after my visit here. I will definitely be coming back!

Had a long roadtrip and stopped in Chicago on the way through. Unfortunately, all those hours in…read morethe car can wreck havoc on the back. Scheduled a massage with Clarice and she did a fabulous job. She was able to find all the problem areas, even the ones I didn't know about. They have a lovely relaxation room with blankets and a beautiful view of the city. Although a smaller spa, very clean and modern.

Excellent couples massage. We were treated well and felt great when we left The locker rooms and…read morewaiting room were smaller than some places but overall were fine

I had such a relaxing time (that's the point) at this spa. I was visiting Chicago for the 1st time…read morelast week and decided to put this on my list of things to do before my full weekend and excursions got started. I was greeted very warmly, pleasantly and professionally by Molly. Then I was transferred over to spa professional Tichina. She was very warm, bubbly and helpful. While I did not have a service she still took the time to provide me with a thorough tour. I utilized all amenities and enjoyed myself. I truly felt relaxed. Also liked the tea area and trail mix which was jut enough. I do look forward to returning and trying a service in the future. Only suggestion--I truly came for the steam room and relaxation. The steam was perfect except it the equipment can be checked out as when the mist would automatically come on during the process, the machine would make a loud, boom sound. I was dozing off and it this frightened me and certainly messed up the relaxation vibes.

This spa experience felt like a magical dream…read more As soon as you enter their facilities downstairs and you walk through their doorway you are transported into a zen filled space that hugs you within. You are greeted with a warm smile as they check you in and given gentle directions where you can change in their large facility into your robe and slippers. Then they guide you to where you can go to wait to meet your masseuse. It was a last minute booking and the last slot for an evening massage. It wasn't long at all before my smiling masseuse came to come and get me. Before I knew it I was laying face down getting the most relaxing massage I've had in a long time. This place serves at a high end level of excellence. My masseuse was very professional and just knew the perfect level of pressures to get all the knots, kinks, and stress print up on my back. This place lifts and floats you away from the business of the outside world and the whirls that swirl around inside your head. They know how to relax you to the max and send you off relaxed and recharged for the world. I hope to go back there sooner than later.

Amazing chair massage! Hidden gem that I would go back to any day! Great strong pressure and…read morefocused on all my knots!

Great massage. I had 3 in one week. Helped my lower back pain. Also, had reflexology which was…read morevery relaxing yet energizing.

This place is incredible…read more Every single staff member I encountered was cheerful and happy to be there. The gym? Absolutely unhinged--in the best way. Anything you could possibly want is in there. And the spa itself was perfection. Gotta hand it to him, the man knows luxury. Five stars. Would recommend. Might need a week to emotionally recover from being this well taken care of.

This is a once in a lifetime experience unless you have the means. Otherwise, come here as much as…read moreyou want. I did not have an appointment but it was mid-week and they got me in. I was pampered and appreciated. The therapist was top notch. I usually get my massages when I'm on the road with work.

I was gifted an experience at Aire Baths, and for the most part, it was amazing! We didn't know…read morewhat to expect, but we were truly satisfied with the service we received, with one exception: the massage. After reading reviews dating back several months, I realized that other people had experienced the same issue. Let me start at the beginning. I made my reservation for a Sunday at noon. When we arrived, we were told that our reservation had been canceled. Naturally, I was confused because I hadn't canceled it. We were asked to take a seat while the staff looked into the matter, and they quickly figured it out. Brittany at the front desk did a wonderful job explaining what had happened. In the end, it turned out to be an error on my end, but she remained friendly, professional, and accommodating. She offered us another date and time and even compensated us for parking. Thank you, Brittany! The bath experience was everything I needed to cleanse my soul. The waterfall area and the eucalyptus sauna quickly became our favorite places. The atmosphere was peaceful, relaxing, and exactly what we had hoped for. Now, on to the massage. My wife and I were in the same room. She had a female therapist, and I had a male therapist. Unfortunately, our experiences were completely different. My therapist spent most of the session lightly rubbing my feet and legs. He never touched my hands, fingers, neck, or head, all of which my wife received during her massage. He did ask whether there were any areas I wanted him to focus on, and I mentioned that I had tension in my upper shoulder area and that I had a shoulder injury. He concentrated primarily on the injured shoulder and very little else. I was genuinely surprised when he told me the session was over. My first thought was, "Wait, where was the rest of the massage?" I would really like to see Aire invest in more experienced massage therapists, especially since this appears to be a recurring concern among guests. That said, the massage experience did not ruin our visit. I would absolutely return, and I would still recommend Aire to my family, friends, and coworkers.

SCAM SCAM SCAM SCAM…read more Use Caution when booking. I booked my reservation on May 23, 2026 for July 19, 2026 for my 11 year anniversary. Showed up and it was closed due to construction issues with the city. I received no email or phone call that it would be closed. Very embarrassing. I've called over 6x asking asking for a refund $720. Each time I've called it the same response "sorry someone from our management team will call you back". Nobody ever calls me back. I disputed the issue with my credit card company and AIRE responded to them saying that the service was complete forcing me to open another investigation with the city and having to look in legal counsel to take them to court. I am beyond frustrated. Never thought this is how they would do business. Apart of me feels that they lost so much business during the time they were "under construction" that they can't afford to keep the lights on let alone issue a refund. I would stay away.

I booked a 120-minute session seeking restorative care, and from the moment I arrived, I felt so…read moreincredibly welcomed. Nedra R. Crosby, LMT, is truly an angel sent from heaven above. As the Founder of Meticulous Massage®, she was genuinely excited to work with me, making the visit deeply personal and putting me right on cloud 9. What stood out most was her warm, intuitive approach. She is deeply attentive and METICULOUS, exactly as advertised--proving that her motto, "Precision Changes Everything," is absolutely true. This isn't just a basic massage; it's serious, thoughtful bodywork. Nedra intuitively knew exactly where I was hurting and always used the perfect, comforting pressure to melt the tension away. I left feeling completely renewed, and that beautiful sense of relief lasted for several weeks afterward. It was a deeply relaxing experience that truly changed my body. I cannot recommend her enough!

So I don't know what I paid $300+ for. I did the Swedish massage for 90 minutes and it was truly a…read moremid experience. Pressure was feather light, experience was subpar. Honestly it's way, way overpriced. Nedra seemed nice enough but really? I don't think she got any of my knots and it felt relaxing at times but definitely not $300 relaxing. Also, the towel she used at the end smelled bad.