never really had a good service at boiling point but recently it got too extreme to be true. i went there with half of the tables empty and ended up waiting for 20 minutes to be seated after i asked for having me seated. after that day, i started to go YGF malatang, which is 3 minutes away driving there, food is way better and its self-service restaurant where you pick whatever you want and you are gonna be charged based on the weight. they dont expect you tip much as it is self-service, so you would feel very comfortable tipping 10%, and they are very NICE to you. read more

I ordered door dash from hereeee They forgot my green tea first of all. I hate being a brat but it was supposed to come with the order maneeee. The soup itself this was my first time trying boiling point ever and I am not a native Taiwanese woman but I would have to say it was ok I am not trying to offend anyone just giving my opinion. It's an acquired taste but the soup part was the part that kind of threw me off. The meat such as the crab was perfect tho. I liked the beef too it wasn't too over cooked. There were some items I wish they had written clearly so I knew exactly what they were.. I hope I didn't eat a little sea monster friend who's name I didn't know. They had mushrooms in it too. I wish they added a lot more corn cus ooohh baby that was the money part for me. It was saturated deeply in the soup so it really sucked up all that flavor and when u bite into it.. it was just immaculate. I enjoyed it. The rice was plain cooked properly tho. It was a sticky rice. I liked it for complimenting the soup. You can pick rice or vermicelli noodles I picked the rice cus I figured the soup already had noodles in it which it did. Would I come here again??? not first choice.. but definitely a good quick fix. Thanks for coming to my Ted talk. read more

Boiling Point - Beef Soup with Rice - Taiwanese Near Me - Tukwila, Washington

Service was alright, had to get up to ask for more water and to have the flame turned off. Food was okay, not the best hot pot I've had but also not exactly the worst. The soup was kind of nasty and the noodles gave a bad taste in the mouth. The beef was good but there wasn't much in the pot. read more

Boiling Point - Beef pot - Taiwanese Near Me - Tukwila, Washington

First time at a "hot pot", so I had no expectations haha. My beef soup was 2/4 spicy and had really nice flavor. I ate all the meat, used the rice to balance the spicy broth. I'm not a huge cabbage fan. So I could have done with more meat and less cabbge. But that's just me. The 3 other ladies I went with all enjoyed their hot pot selections as well. What a fun experience! read more

Boiling Point - Beef soup , no cilantro - Taiwanese Near Me - Tukwila, Washington

I love the food here! The soup is amazing for the cold weather we have here in the Seattle area. I love getting the flaming hot beef and getting extra add ons, and eating that with rice is just delicious! The staff here is really nice and attentive and quick to get you what you need. read more

Boiling Point - Taiwanese Near Me - Tukwila, Washington

First time at Boiling Point waited for about 20 min. Everyone in your party needs to be there before sitting. Place was a bit small but accommodating. This is a new concept for me, its like a hotpot style were everything is set in a pot and it's warmed in front of you. I ordered the Korean Bean Paste Hotpot soup which had soybean sprouts, lira, green zucchini, kimchi, pork belly, fish tofu, fish cake, rice cake, enoki mushroom, fish fillet, wok noodle, lobster fish ball, seaweed, and crown daisy. You can choose your spice level option and they give you a side of rice. There are options to add on other sides too. I enjoyed the food broth and delicious and hot, you can tell them to shut off the fire. I was disappointed that we had to wait a long time for our drinks. I ordered the Milk Green Tea. Unfortunately our food came out before our drinks that we had ordered in the beginning. I noticed that the table behind us had there food and drinks severed to them and my table sat and order before them. I told the waiter and they stated it would be out soon. Either they forgot about our drink order or the spilled it and messed it up. The Tea was okay wasn't anything too special. I would come back to try the other hot soups they offer. read more

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Normally food and services are great but for some reason last night we stop and the place is slow only half the capacity but took them 20 minutes to get our food and I have go ask for my food and everyone else get their food that ordered after us. And nobody seem to come check on us if we need more water or more broth. And that's not it later that night both I and my friend got upset stomach read more

Everyone who knows me knows I love some Boiling Point. We decided to stop by this location after a long drive. PARKING & LOCATION // It's located in a large plaza so parking is super easy here. The location itself is quite large and spacious. Boiling Point locations can be hit or miss but there was definitely space for a lot of people without the tables being exactly right next to each other. This location is quite convenient as it's near the mall too. FOOD // I got my usual: BEEF, FLAMING SPICY, WITH NO TOMATO. I have nothing to complain about. It was perfectly seasoned and filled to the top. It was such a great meal to have after being exhausted. AMBIANCE // Surprisingly, the location wasn't too busy for a Friday night around 7pm. The restaurant was maybe 75% full. Like I mentioned earlier, the tables have a good amount of space in between them (which I'm not used to at a BP location)! I enjoyed being there since it didn't feel too hectic. SERVICE // Service was good. Everyone was nice and our broths got filled up when we asked. In addition, our water was also regularly filled up. OVERALL // 5 stars Okay... I'm satisfied with this location. It does BP justice. read more

Boiling Point - Taiwanese Near Me - Tukwila, Washington

COVID-edition: I take back what I said when I gave this place three stars. With the added pressure of COVID regulations, BP knocks it out of the park with food, service, and safety. The wait times are still 45 min - 1 hr and it doesn't matter what party size you have, they seat you chronologically, but the service is so much better and more attentive than before. The limited capacity works in their favor because before, I felt like I had to struggle to get someone's attention. The utensils are packaged individually, drink and sauce are in disposable dish ware, and tables have plexiglass dividers AND are spaced apart. The food is delicious as always and I feel that BP has a great selection of dine-in and modified take-out options. read more

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My favorite hotpot restaurant in Tukwila. I'd highly recommend getting either Taiwanese Spicy if you like it spicy or House Special if you don't, and I always have Fuzhou Fish Ball as an add on. Their cumin lamb is also well seasoned and cooked perfectly! I'd recommend giving this a try as a side dish. I like to go here during lunch for the free tea that comes with the hotpot, and I avoid going around 12:30-1:30 pm on the weekend since the wait time could be more than 45 minutes. Overall, very satisfied with food and service and will come back again! read more

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The biggest issue with Boiling Point in Tukwila/Southcenter is the wait time. Get on that wait list early because it'll be at least an hour wait any time around dinner. The food is going to be the same at any BP you visit, they do a very good job of standardizing that experience across locations. I definitely recommend getting the hot spring egg upgrade for the rice, it is absolutely perfect. read more

Boiling Point - Hot spring egg over rice, house special pot - Taiwanese Near Me - Tukwila, Washington

The seating is crowded. I was able to hear the conversations of the people next to me clearly and it wasn't stuff I wanted to hear. The table was sorta sticky. The food was average, but there aren't many places for hotpot in the area to choose from so this is where I'd go for if I had a small craving. You'd have to drive to Seattle if you had a craving you really wanted to fill. Friendly staff. Probably won't be back any time soon, but if I'm desperate and don't feel like making a long drive, this is where I'd go. read more

Arrived at 8:30pm Sunday night and had a 40 minute wait. It's the wait time that seems to frustrate most people. So come early, put your name down and they'll call you back. Plan for this. FYI they closed the reservation / wait line at 9pm so plan for that too. The food is okay. Great deal price-wise for the amount of food you get; there's almost always going to be leftovers. But the food quality is meh imho. I got the house special. Not sure what's particularly special about it. It had a lump of VERY thin-cut meat (maybe 1oz at most), a bunch of Napa cabbage, 2 bits of mushroom, a slice of tomato, and maybe 5 fish balls altogether. Everything except the meat in my bowl was mostly uncooked when it arrived, and so I had to wait 10 minutes for the flame to be lit and start boiling before I could eat. And the flavor of the soup was off the mark. Not very flavorful, but salty and spicy. Weird. I was told they don't offer sa cha BBQ sauce because they sell it in their retail store. Seriously?! I've been here a few times and it's always missed the mark from a flavor profile and service perspective. I'm always excited going in because I LOVE hotpot but BP is a disappointing experience. The food is either super salty or super spicy or both. The drinks are super sweet. I always feel a little off the next day, as if the food is filled with artificial preservatives. But hey, you can't beat the price for a hearty meal. I wish they would allow a la cart ordering. read more

You know why there's a line? Because it's SO GOOD!!!! We only waited 15 minutes on a Friday night. The staff are great, really friendly. I had the beef soup and got mild spicy which still made my nose run. My kid had miso no spice and loved it. This is great food. Would definitely come back. read more

We waited over 50 minutes on a Sunday afternoon (2PM) - I wasn't expecting the line up to be this long after usual lunch hours. They need to do something about the waiting area, it gets super crowded with people lined up and trying to exit. Maybe create an outdoor wait area with chairs and overhead heaters. People leaving kept brushing by or hitting my purse which was annoying. Next time I will plan my visit on a weekday. read more

Can someone give Jason a raise?! The guy works so hard- thanks for the great service! After an hour wait, we decided to check in and see where we were at on the list. Recon there was 8 people ahead of us. We were greeted and asked to wait for a couple of minutes before finally being seated for dinner. Jason asked if we wanted water, took our order, brought our sides, brought the hot pot, the sauces and even took care of us as we were leaving. Exceptional service. The folks here at BP really do take care of you and your hunger lol. Hands down- worth the wait for great service. Food was spot on. Utensils were neatly bagged (although plastic can be avoided) and sauces were divided in small containers. Cleanliness of the place was also a bonus. There was about 25% capacity. A large section was for take outs/delivery. I felt very comfortable here minus the freezing temperature lol. read more

The worst service ever today at 2:00pm 5/4/23 We ordered a little after 1:30pm 2 hot pots. They brought out 1 and we asked where our other one is! The waitress rudely responded they're still cooking! So now we are both sitting here staring at the one pot with no fire started even and just staring at it! read more

Lunch pots range from $18-20. The garlic sauce was tasty. They are pretty efficient in taking orders and for when the meals come out. If you want first seating, come at 1030am. Otherwise, second seating, you will have to wait another 1 hour at least. It comes with a green or black tea. Neat experience but not sure if I will be back. They stuff noodles in the bottom of the pot but they don't mention that in the menu. Unlimited rice. read more

Love going here so much! Always a great experience and tastes amazing every time. I always get the beef hot soup #4 with a size of instant noodles and it never disappoints. Food always comes out super fast too, even when it's really busy in the restaurant. Their teas are also fantastic. My favorite is the Hokkaido milk tea. Absolutely amazing. There are some gripes I have with this place, but not enough for me to deduct any stars. There's always a pretty long wait to be seated, and there isn't a lot of room to comfortably wait. You're most likely going to be standing shoulder-to-shoulder with people until you're seated. But this isn't a big deal since when checking in, you're able to be noticed via text that your table is ready so you can just wait outside. Service is excellent. Very nice workers here. Highly recommended. read more

Boiling Point - #4 Beef hot soup - Taiwanese Near Me - Tukwila, Washington

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Cold rainy day was craving some hot pot. Decided to try this place. It was around 1.5-2hr wait when we went. Put our name in the kiosk and just waited for our table. This style of hotpot is choosing from one of the set items they had on the menu and you can adjust the spice level. I ordered the beef hot soup and it comes filled to the brim! It was a little hard eating everything because it was so full. They had some sauces on the side you can add to dip your meat. They give little jelly things too at the end. The bathroom is only 1 at a time so small wait there. Just saw it's temporarily closed though. Hopefully it reopens soon. read more

Boiling Point - Taiwanese Near Me - Tukwila, Washington

my partner and i chose to go to this BP location instead of the chinatown one and i extremely regret it--worst service i've ever received at BP and i have a really strong feeling it's because my partner is black+was the only black person in the restaurant lol. we got sat down and they gave water to other tables that were sat down after us (didn't get any until we asked for it when we ordered our soup), they didn't give us the plates you need to make your sauce in until i asked them, had to ask for our rice and they never came around to check on is. overall, it seemed they did not care about serving us at all. i guess this is what i get for cheating on the chinatown location LOL :-) read more

"Not just during cold rainy days" Seattle has a fair share of hotpot, pho and ramen restaurants so one has to really up their game if they want a repeat customer. Boiling Point did its research and as a reputable chain, they have standards the upheld. Doesn't matter which locations you go to they are always consistent with their service and flavors. I always order my seafood that comes with shrimp, fish cakes, clams and other veggies. Please be aware that their broth is meat based so vegans beware. Everything is made even yummier with their sauce combo. I always go for the bean paste with chili oil. Always has a good kick. Regarding this location. They are ALWAYS packed with people lining up going outside the store. I thought that opening a location in Seattle will alleviate the foot traffic but that just made them even more famous. Kudos to them. Until there is another Taiwanese hot pot place to compete with them in the area, they will always have long line. Note that you will need to arrive early and make sure all of your party is present to be seated as they will not seat you until the entire party is there. or make sure that you can receive text alerts and be within 5-minutes distance. They have free iced tea with lunch menu. Get the black tea. Its good. Will definitely be back again and again. read more

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I always enjoy coming to Boiling Point and I'm not the only one based on the line and wait times alone. As you come in you punch in your party size and will get a ticket while you wait by the door. Wish the waiting area was a bit bigger and had seating. As for the food I tend to get the Milk Curry or the Beef bowl with flaming hotness. I like my food spicy!!! It usually hits the spot on the spice level but there some inconsistency with the multiple times I've been here and could use some improvement. Regardless, with all the dipping sauce options table side I can always make it spicier if needed. They have a rewards program that you can sign up for and even sell their Flaming Oil and BBQ sauce which it also tasty that I picked up last visit. read more

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HIRE MORE PEOPLE!!!!!! This is ridiculous. Worst bp dining experience ever. It's hard for me to say this but I will say I will no longer be returning to this location. First of all, I am used to the initial long wait. This time, it was an hour and 7 minutes, which is fine. Then once we were seated, we expected to order and for the food to be out ~15 min later. However, as we are ordering the waiter lets us know the kitchen is very backed up and it'll be a while for the food to come out. And now I've spent 30+ minutes just sitting. If you're going to do to-go orders and advertise as "skip the line, no wait", have a set streamlined plan so that all the pick up orders don't disrupt dine-in experience. This was such a terrible terrible experience and such a waste of so many customers' time!! On a Sunday night??? I'm just so shocked. read more

Boiling Point offers tasty Taiwanese hot pot with a good selection of broths and fresh ingredients. Be prepared for a wait, as it's popular and doesn't take reservations. I suggest going at off-peak times to avoid the crowds. read more

I've been here many times and never had such good service. I know boiling point isn't exactly a restaurant typically known for the customer service, but Brianna was great! We came here for an early Father's Day dinner and had a slightly large party, and yet she was very attentive and continued to make sure we were taken care of during a peak busy time. Just wanted to give her a quick shout out :) read more

Over 90 mins wait time for mediocre food is insane! So many empty tables and customers still have to wait min 1 hour to get a table. no thanks! Walk away and save yourself precious time for better food and service!! With so many choices around and better menu option I don't think this business will last long. read more

I have very bad feeling for this location. I was waiting for almost 2hour then i ordered one soup but it was very bad. They have 3mistakes. 1. I told them mild spicy but it was super spicy 2. I am pregnant I can not eat mushroom and I said no mushroom but they put mushrooms. 3. They tried to fix but no noodle inside the soup so I just eat soup and meat!!! I don't think it is servers wrong. I think it is chef wrong . Also, server lady kind of rude to me :( i feel very bad. read more

Boiling Point - Taiwanese Near Me - Tukwila, Washington

We had to call the servers over several time for their attention to provide our drinks, straws and to refill water but they were very busy. I ordered the mild beef hot pot but it was still spicy for me. read more

Boiling Point - Beef - Taiwanese Near Me - Tukwila, Washington

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COVID DINE IN REVIEW Drove from Sammamish as BP is my fave and I've missed it the last few months (takeout is just not the same). Got on the wait list at like at 8p and was seated around 8.30p. You give them your phone number when you get there to get in line and you get a text when your table is about ready. You can stand outside (they have a speaker outside for when they call your number) or wait it your car or somewhere else and they text you. They ask you to hand sanitize before you sit and there are plexiglass dividers at some tables where appropriate. Other tables are spaced apart with tables in between not being used. Overall they did a great job, all staff wearing masks and face shields. I felt comfortable and safe with the seating arrangement. Food, as always, was amazing. I had never previously been to this location but I can see why they chose it as the first to open as it is definitely bigger than the other east side locations I usually frequent. Excited that they are finally opening and definitely recommend!!! :) (Only thing is they were out of boba, but again, they close at 9p and we were seated at 8.30p. Told us before we ordered which I appreciate!) read more

Boiling Point - Milk cream curry! - Taiwanese Near Me - Tukwila, Washington

I've been to Boiling Point in Tukwila several times and it's delicious every time. I've always gone for lunch and get there as close to 11 as possible, otherwise there's a wait. I keep wanting to try something new but always ended up ordering the beef option, medium spicy because it's too good to risk something else! Took my daughter today and now she's a fan too. It was fun for her to try something new and a little more "interactive" than a typical lunch spot. read more

Bad service every time!! From now on I'll drive to Pacific place in seattle and get me some Hidilao!! Ridiculous wait times when they have a bunch of open tables? Wtf is wrong with this place!?!?!? Just read the reviews I am not the only one! I'm guessing the manager is an idiot. Where are the owners of this place?? And WTF is up with some little dude that works here? I attempted to ask him a question as he was cleaning the table next me, I said excuse me and he snapped at me and said loudly said WAIT eve. The customer behind him turned around because he heard how reuse he responded. All I was going to ask was if he could get our waitress. Well long story short employees suck here just read the reviews. One exception short girl with glasses, she what's been out server 2-3 times and she has always been friendly. read more

A little disappointed in our visit, I'd been here once before and had a much more pleasant experience. Firstly when we arrived we had to wait 35 minutes to be seated, odd considering there were at least 4 empty tables I observed. I ordered the Korean bean paste and my fiancé had the seafood. Mine was actually very good but my fiancé said his was almost inedible. Our server was Yen and she was very friendly but scarcely around because of how busy it was and didn't really come around to check on our table. We had to resort to flagging other people down when we were ready to have our fires put out or else it would've turned to mush before we saw her. Obviously these people only care about their own tables, one server in particular, Zi, was incredibly rude and yelled at us when we were trying to get his attention so i could have my flame put out. He was literally at the table next to us wiping it off and must suck at multi-tasking because he can't listen and wipe a table at the same time. Overall a not so pleasant experience, especially with such abysmal attention to customer service. The food isn't good enough for a return when your staff treat customers like crap. read more

Boiling Point - Seafood pot - Taiwanese Near Me - Tukwila, Washington

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I genuinely love the food (milk cream curry!!), but the service is the absolute worst. The service has always been bad, but it was particularly bad the last time my boyfriend and I ate there. The server didn't light our hotpot fire. We asked her to light it and she straight up said no! The servers were usually a little neglectful (taking a very long time to take our order, never EVER refilling our water, and never bringing us the check within 15 minutes of us asking for it), but this time was the weirdest thing ever! We sat there with half cooked ingredients sitting in front of us for 10 minutes before we were able to ask someone else to light the pot. And to add insult to injury, our rice was cooked with WAY too much water that day and the bowl was just one massive rice ball lol. read more

My sister really wanted to try this place as it is always packed! We went during lunch time and the wait was about 45 mins. Keep in mind that you have to check in as soon as you get there in an iPad they have on the left side. I had no clue you had to do that so the person behind me literally rushed to the iPad and took my spot... anyway that was not a big deal. Moving forward to the time we were seated. There are no physical menus, nor a QR code on the table (usually QR codes are very visible) we waited maybe like 5 minutes and nobody came to our table, I just then realized there was a tag hanging on the side of the table with a QR code on it. Long story short, the servers assume that you have been there before, nobody explained anything about the soup or the menu at all! This was our first time there and felt clueless all the time we were there. After we picked a soup the soup came and there's a flame going to keep the soup hot. Our soups started boiling and we were wondering if that was the way to eat them. But they were too hot to eat so I had to wave down a waiter and told him the soup was way too hot so he turned off the flame thing for us. Now my only problem with the is place is that there's no good customer service. The server completely ignore you and you have to be the one getting their attention for help. The soup itself was tasty, I enjoyed it except it got too hot. If they get their customer service on point this place will be a 5 star. read more

Boiling Point - Beef soup - Taiwanese Near Me - Tukwila, Washington

Please bring back the chicken hot pot that was on the limited edition menu. For a place that seemed to have adequate staffing, service seemed slow and infrequent but I don't know if maybe that's what you're supposed to expect. They drop off the pot, you cook and that's it. But other locations would at least check in and see if you need the pot off or if you are doing ok. read more

We got the Taiwanese Spicy hot pot and shared it. It was enough for 2 of us. The spiciness was perfect for me but a little too much for my wife, so they brought out a bowl of just broth. We liked how they lit a fire under the hot pot to keep it to a rolling boil. Although the temperature was a little to hot for me so that was what was keeping me from eating faster. The main issue we had with this place is the ridiculous temperature they keep the AC on at. It was soooo cold in there it was another hindrance. We would come again, but definitely with a hoodie, sweat pants, maybe snowboard boots. Jk. Hoodie & sweat pants and I'm all set to return. read more

Boiling Point - Taiwanese spicy - Taiwanese Near Me - Tukwila, Washington

The best hot pot! You know it's the broth & sauce that makes the hot pot awesome. So we always have to order extra broth & sauce to go. Their service is just ok which is expected since they're all young. I can't wait until we can dine-in again!!! read more

Boiling Point - Taiwanese Near Me - Tukwila, Washington

I love dining in at BP since the day they opened, but unfortunately, takeouts is the only option we have for now. We decided to order during lunch time since it included free iced tea. Honestly though, it's a better value compare to dinner pricing. I love how the quality is still the same but the experience is just different when eating at home. If you want to bust out your own hotpot, that will make it more enjoyable. Really like the packaging though. I can't wait to dine-in once it is safe to do so. read more

Boiling Point - Taiwanese Near Me - Tukwila, Washington

This has to be my new favorite location! It's way closer to me and I like the fact that it's near multiple shopping plazas and near the mall. Inside is super clean, neat and organized. Once you're seated (there might be wait times) the servers are typically quick taking your order and delicious hot pot is delivered to your table promptly! Make sure to come in during lunch time (11am-3pm) to get your FREE sweetened black or green tea! SO bomb and refreshing alongside or after enjoying your meal. I used to order the Spicy Beef but now have a new favorite the Cream Milk Curry!!! I think I could eat this everyday... The flavors of curry are perfect, not too overpowering and the hot sauces accompany the soup and the ingredients so perfectly. If you're in the area go get you some HOT BP! :) you won't be disappointed. read more

Boiling Point - Spicy beef - Taiwanese Near Me - Tukwila, Washington

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