So I happened upon Dylan's business on Facebook when I was shopping for a new car. I was searching…read morefor a Honda Pilot specifically and found one from DMS Automotive at a good price, but when I contacted the business, Dylan explained that the vehicle was pending sale and would sell later that day. As a consolation, he told me that he had several other Pilots currently in the shop that were being rebuilt. He explained to me that the nature of his business was to purchase vehicles that needed rebuilt enginges & transmissions, fix them up and sell them. I was intrigued so I continued the conversation and eventually agreed to put a down payment on one of these Pilots. Dylan told me that the vehicle has 212000 miles on it but they were installing an engine and trans with 87000 miles. He also explained that there would be a limited 1 year warranty issued by DMS Automotive placed on the engine and transmission should there be any issues with the work done on the vehicle. I thought, this sounds like a good deal and felt safe knowing there would be a warranty. Well I was a bit careless and bought the vehicle without thoroughly inspecting it, and the "warranty" that was issued to me was a handwritten piece of yellow legal pad. I also signed a purchase agreement that states I'm agreeing to buy the car "as is". I asked Dylan repeatedly to print or email the complete terms of the limited warranty, and he claimed that either his laptop wasn't working, his printer wasn't working, or that someone else who works for him was unable to attach the file to an email. I asked, can I get the file from your computer on a flash drive? He claimed not to understand how a flash drive works. It is indeed a 2003 Honda Pilot but the 4WD doesn't work, cruise control doesn't work, and check engine light came on immediately calling for issues in the transmission. I called Dylan about the check engine light and asked for his help, he said we should change out the transmission fluid and filter and go from there. I made multiple appointments with him to inspect the issues and he never showed up, making excuses as to why he was unable to come. I have not spoken with him in weeks and it seems as thought he has blocked my phone number because it goes straight to voicemail every time I try to call. I have had the transmission fluid changed, which was extremely dirty, and the oil level in my engine was low, so I am skeptical at this point as to whether or not a different transmission or engine was actually installed in this vehicle. My assumption now is that I purchased a 2003 Honda Pilot with 212000 miles at the blue book value of a Pilot with 87000 miles. The car drives, but slips occasionally in low gears. Needless to say, I was hoping to acquire a vehicle that didn't need thousands more dollars spent in repairs upon purchase, and I feel that Dylan was dishonest and intentionally sold me a vehicle with known issues and then cut off his communication with me.

This man is a scam and rips off people constantly. He took advantage of my 84 year old Dad and lied…read moreto him about getting him a vehicle and took money for parts he never produced nor did he fix anything in the vehicle. Do not trust this lowlife.

Rob and Sue were a pleasure to work with. They communicated well and had my vehicle done when they…read moresaid they would. The work was outstanding. I am very particular when it comes to my vehicle and it was indistinguishable from a factory finish (black paint too!). One small detail I really appreciated is they left my vehicle inside when I came to pick it up (it was raining at the time) so I could see the finished result in good lighting.

Beautiful work! Very personable, down-to-earth people, great customer service. After the initial…read moreinsurance report, they handled the insurance adjustor, calls, etc. And because this was a hit-and-run, things got a little confusing. But they helped explain everything to us. They worked around our schedule to get it in and they completed the work in a very reasonable time frame. Most importantly, the car looks as good as new!!! I will not hesitate to call them for any future auto body work we may need.

Mileage varies, but I can say without reservation Ken's has done right by me. You can not only have…read moreconfidence in their knowledge, experience, & ability but that they know the value of being fair & trustworthy. They aren't getting rich running an honest business, but people will find that is what is most important. I'm glad to do business with them & that's how it should be.

Ken is simply most honest mechanic out there. I had my car in for a very expensive part that…read moreneeded changing. Ken found that the part just needed some cleaning. He charged me much less then I was expecting. You dont find honesty like Kens Auto out there. I live in Grand Rapids and always take my cars to Kens in Caledonia. Its worth it every time.

we were warmly greeted by Shelby when we arrived and everyone was very friendly. our salesman Bill…read moreGavin helped us find the Silverado pickup we were looking for. He spent a lot of time searching and when we picked up out new vehicle he was very helpful going through all the available options the pickup has. the finance person (Keegan) was great at our closing and very knowledgeable about what we needed overall this is a great dealership. Harv and Ann Dumond

My wife and I bought a very nice Honda CRV off of the "Pre Owned" lot. Greg Helder did a great…read morejob, and we were treated every bit as if we just bought a new car. Keegan assisted with the paperwork so the entire transaction was a flawless experience. I would highly recommend them! Thanks guys!!

I hate having my car towed. The reasons for needing a tow are always bad…read more Dobbins Towing have performed towing services for me on several occasions. These guys are real pros. They have treated us very fairly and respectfully each time I have needed their services. Today I hit a deer and really mashed my car up. Jeff Dobbins arrived very shortly after I called and waited for over two hours for the police to arrive! He could have charged me much more for the extra time it took but didn't. I have used the other towing services in this area with less than satisfactory results. Dobbins Towing is the only towing service I will use in the Hastings area

From the owner: We Won't Leave You Stranded…read more Dobbin's is a family owned busines in the Hastings community for over 15 years with a AFE Master Technician ready to assist with whatever your needs may be.