I waited a day to write this hoping it would calm me down and put things in perspective; this did not happen. I did realize that incompetence is rampant and unapologetic at Bouchon Parsippany. We ordered on Sunday (the Super Bowl special" online to be picked up via curbside pickup at 5:10pm (This time was 2 hours later than the earliest time available for pick up by the way). At 5pm my wife called to see if it might be ready 10 min earlier as we were driving by only to be told that not only was it not ready now - it would not be ready for another 40 minutes. All we were given is "sorry we are swamped" excuse. OK shit happens. no worries - they lady told us it would be ready at 530pm. I arrived at 5:40 pm and was again told "sorry we are swamped another 30 min"...ARE YOU CRAZY?? WTF? OK now its 6:15pm... I call from my car for the curbside pickup... Guess what happens? Not only is there no food she says but no curbside either. I go in... The unapologetic idiot girl "looks over" all the bags and not only can't find the food, but acts like I never ordered in the first place... There is another person there trying to give other excuses to the 25 other people waiting for food ordered LONG AGO... he steps in and in 5 seconds finds the bag... This place is a joke...I can only assume to work here your IQ must be 80 or lower. They do not deserve any stars, or good reviews... so many better places around... If you go here GOOD LUCK... I'd say order today for Friday... read more

The long-awaited Bon Chon is finally open! I feel like I've been waiting for this for over a year now so definitely glad I finally got to try it! The wings are really really good, I can't decide which sauce I like better; they're both great in their own way. The spicy sauce is definitely pretty spicy and flavorful but it burns my lips a bit more than I would like. The soy garlic is a great flavor but more on the salty side. Either way, they're both pretty addicting. They're still in their soft opening stages (as of when I visited) but hopefully will soon be open on weekends too! read more

Yum! I'm just ecstatic to have a Bonchon location nearby. We always get the half & half (half soy, half spicy wings). Remember to ask for the pickled radish (a great side dish to cut through the unctuousness of the fried chicken). read more

We stopped here in a whim on our way home from the mall.. my husband is not a person who experiments with food. The place was empty. The lady taking our to go order was not helpful she seemed impatient with my questions.. needless to say I read the menu.. we ordered chicken. Seafood fried rice my husband loved the chicken and Kimchi coleslaw he was not crazy about the fried rice but I thought it was delicious.. my only complaint was the unfriendly hostess.. I felt she should have been nicer and more patient with people who've never eaten Korean food in the past. read more

Finally open and as tasty and well executed as the other locations we've been to in California. Seasoning and crunch of potato starched chicken cooked to order is very well done. Wasn't too crowded at noon on Saturday. Opened at 11.30. Most patrons take a bit at the counter to decide since they're not familiar, so maybe having some menus at the door so they can peruse instead of blocking counter space would help. Service was quick, getting our chicken to us in just 10 minutes. A great taste of Los Angeles in Jersey. Only minor irritation is that the pickled radish was weirdly cut into the normal cubes but then a lot of slivers too. read more

This place was highly recommended to me in the area. The chicken was good, not like authentic Korean barbecue I've had in the past in the city. It's more like the fast food food version of Korean bbq. It was really sweet and greasy. I got the pork buns and the pork was frozen which was discussing and really disappointing. It was like half microwaved I think. I live 15 minutes away or else I would have brought it back. read more

Not good at all! We were really looking forward to this opening, since we like the one on Leonia Ave. In Fort Lee. Figuring that they would all be the same we couldn't wait for this location to open. The food was very disappointing. The rice we got tasted ok when we first got it hot but as it cooled off it had a very strange after taste. We tried a couple flavors of wings. The hot was painfully hot with no great flavor. I live hot wings but the flavor of the sauce should make you want more. These were ridiculously hot but had no good flavor. Lastly, the service at this location really leaves something to be desired. I really can't say one promising thing about our experience here. read more

The following is a timeline of a one star review. 5:04pm - Place order on website with a 5:45pm pickup time 5:05pm - my credit card gets charged 5:23pm - get email confirmation of order (bonchon must have really slow computers) 5:35pm - get call saying the appetizer I ordered is out of stock. At this time I was told the order would be ready in 10 minutes 5:45pm - go to the store to pick up the order but the order isn't ready 5:55pm - the order is still not ready (but every customer that comes in is told their food will be ready in 15 minutes) 6:07pm - my order is finally ready but without getting refunded for the out of stock appetizer Five days later I'm still waiting for the refund. Do yourself a favor and just go somewhere else. read more

I came here on a Saturday afternoon and the place was filled with customers eating in and picking up orders to go. I was impressed by the amount of seating this place offered. The service was relatively quick. You simply go up to the cashier to place your order and they will deliver the food to you. I shared a bulgogi taco and 20 piece soy garlic bone-in wings. The size of the portions and the flavors were good. I would only suggest that the plastic silverware was not effective when it came to eating the bone-in wings. It seemed to weak to get a hold of the wings. read more

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The sound is unbearable, the service is slow, the chicken is good. Felt tips on the chairs that screech along the tile floor inside what seems to be a drum No music, or if there is its inaudible behind the notice. Very fast food feeling. Won't go back w wife. This chicken, while delicious is battered, double fried, and coated in sugar. Very unhealthy and on top of every other part of the experience, not worth repeating read more

I really want to like this place but they are making it hard to do that. I fell in love with the food based on their Jersey City location so I was very excited when they came to Parsippany where I live. I went the week after their soft open and they did not have a lot of the menu items which is understandable. However the next time I went was a couple weeks later at 8:30 and they had nothing but chicken strips. I went tonight at 8:40 and again "we only have chicken strips". I was fortunate to get there at lunch time and their wings are very good!! Just very disappointed to go there and walk away empty handed multiple times. Put your closing time at 8:30 if you don't have food to serve until 9:00. read more

SO much worse than ANY other Bonchon I've been to! The coating was heavy and like too much flour was used. The soy garlic sauce was barely there. Come to Maryland where the Bonchon is good. This is NOT. read more

Very good fried chicken...can't wait to try other items on their menu. It's a awesome fast food idea. read more

I ordered the boneless soy garlic wings and this is what I got. The meat was actually so dry and burnt, and the bits were mostly the bread coating and nearly any meat. read more

Bonchon Parsippany - Chicken Wings Near Me - Parsippany, New Jersey

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Ordered a takeout on 09/05 for large wings. Came home about 10 minutes later and realized I didn't get pickled radish which the menu clearly states its included. I called and asked why it wasn't included and the cashier told me I had to ask for it. Never in my experience with other Bonchon this has happened. The chicken is way different from other Bonchon. It's a lot less crispy and for some reason, it was very soggy. read more

Don't believe the hype. Overpriced and service is poor. There were two people at the counter on Saturday an African American girl and an Asian guy. The Asian guy looked like he really didn't want to be there. He took my payment and saw me sitting in front of him. The food came out and he didn't even let me know. The food sat at the ledge for 10 minutes and he even walked by it without ever calling out a name. The girl apologized and was trying to make up for his rudeness. Ordered the boneless wings. I was searching for the meat. It was mostly batter. The Chicken Katsu for $12 bucks is literally a friend chicken breast with spicy mayo, white rice and coleslaw. What a rip off! read more

We have been eagerly waiting for this place to open! There is so much we wanted to try, but went with boneless wings in both sauces and the seasoned fries. The soy garlic was really good, but we both found the spicy to be way too spicy for us. The fries were sooooooooooo good. I could eat a bucket of them. Cannot wait to try the potstickers and bulgogi next time! read more

Wait 45 mins to get burnt Korean tacos bolgugi and the meat was burnt horrible !! Onions rings burnt not good at all and order chicken strips soy and barely any soy !! I swear this is the second time i waited for food that was horrible from this place !! Once shame on you twice shame on me and a third won't be happening !! Save your money not worth the meal !! read more

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The chicken was okay compared other locations I've been. I wish the chicken was fried harder. There were flies and when the kitchen door opened, the chicken in containers were laying on the floor. Food should never be stored on the floor. read more

This place was recommended by someone, and honestly I had high hopes until I walked in. The place was really dirty, greasy floors, tables and walls were all banged up. I got wings rice and fries and was really disappointed with the lack of flavor, everything tasted bland and I took like an hour when the guy told us 15 to 20 mins. the only thing that saved the night was the seasoned fries and the ginger ale I had. I don't recommend this place at all read more

Terrible service. Phones are never answered. Stopped taking orders two hours before close Update: new hires seems to be much better. Polite and responsive. Unfortunately, at the cost of slight decline in food quality. Hoping they are able to improve both read more

Delicious, hot, and expensive. My son craves this stuff, but we have only had the spicy and garlic chicken, edamame, and dumplings. We will have to try other things on the menu to get a full appreciation for this place. read more

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We are extremely disappointed of the services rendered to us, with my partner. We ordered 5:10PM for a dine-in and have not received our order until 6 PM. I looked at mobile orders and the point of sale ranges to 5:20-5:30 PM. It is clearly the carelessness of Parsippany employees to made us wait for nothing. I asked refund at 6:00 and did not get any apologies. I expressed my dissatisfaction and frustration in a professional way. I am also well aware that these people are hardworking but they should prioritize who ordered first or in sequence, and not jumping to the one who ordered the last. I hope that this will serve a lesson to the Parsippany location. If they can not handle customers, I would gladly accept their refusal than waiting for the food that would not be processed. read more

Bonchon Parsippany - Chicken Wings Near Me - Parsippany, New Jersey

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I used to love their chicken but the last order I received had foreign matter in it that looks like cat whiskers. There were several pieces in there. I will never order their food again because that is unacceptable and just disgusting. read more

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Love this place. Food is good. Not a healthy option if you want the chicken. But it's delicious. Service is excellent and the order is done very quickly. It can get pricy. An order of chicken and some dumplings can be $30. Not something you want to spend on take out. read more

NOT THE SAME so beware. We are regular customers in the past and always orders a lot of wings. About a month ago we stopped from this location after getting consective orders of different tasting product from the past. The size of the chicken and texture of the batter are very different and it is causing all my friends/families to rethink about this Bonchon establishment also. Coorporate, please check with them. read more

The food is good but the customer service is not good. I had to call twice because I was told to hold but got hung up on twice. I think they need a better ordering system. The attitudes have to go. Overall, customers are keeping you in business. read more

Service ridiculously slow, 45 mins + for an order. Too expensive for portion size. Boneless wings were dry, hard, and barley had sauce on them. Takoyaki was greasy and small, but flavor OK. Seemed like frozen and re fried. Don't see what the big deal is. What is up with CLOSED Sat and Sun? read more

Got the lunch special wings with the mild sauce and fries / fried pickles both were amazing!

Bonchon KFC is good. It could be addicting. But beware that it takes at least 20 minutes to cook up the chicken. As a newly opened location, they are very busy. Twice I tried take out, twice the food came out approx. 20 minutes later than the estimates given. That's a long wait! And don't forget to ask for radish as they may not give to you if you don't ask. So I would order at least 40 minutes before you arrive there. Even dining in, I would preorder before you go there. It's not a quickie in and out place. They have good lunch specials but you don't want to spend the entire lunch time waiting for the food. So order ahead or you will be waiting, and waiting, and waiting. read more

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Honestly this was one of the worst experiences I've had Anywhere. My friend and I got there at 8:10 and finished our order to go at 8:13. We were told a 15min wait. At 8:28 we were told our order was canceled because the kitchen didn't want to make it and the "best" they could do is refund us. I won't be back to this location. That is not ok that the "best" that could be done is to not charge us for food we weren't given. We weren't even given an apology. If we were at least told sooner we could've gotten food somewhere else. If your kitchen closes earlier than your store closing time DONT take orders and people's money. Its just not ok. read more

The owner should simply be ashamed of the staff of this location. I love the chicken, but tonight was my last order. I can't stress this enough... THE PERSON WHO TAKES MY ORDER AT YOUR ESTABLISHMENT REPRESENTS YOUR BUSINESS. I've never dealt with such poor service. You need new staff. It's that simple! There is always a different young kid, with a bad attitude, who are simply miserable working there. read more

We came here for a late, quick dinner after a rehearsal for a wedding and it 100% hit the spot. The food was hot and delicious, and when I asked for bubble tea they made it super quick for us! read more

Great food and great service. I was craving fried chicken while pregnant and this was and will now be my go to!

40 minutes for an order of boneless wings is ridiculous Just to get home to stale dry hard boneless wings how does this happen if I just waited 40 minutes for fresh wings don't waist your time or money here with so many other better Korean places in town Bonchon is terrible read more

Omg chicken is so good crunch and fluffy I just wanted more and more it gets so addicting and the breeding of the skin is like no other it's not your average friend chicken if I had to describe it the coating was like the coating on sweet and sour chicken def should try it out wish they gave you more for you money but it's def some good Asian chicken read more

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Consistently a korean go to. Amazing chicken and many other dishes Takes a while so order in advance for take out read more

Very friendly staff, and delicious fried chicken. We got the soy garlic / spicy combo and also tried the boba. Everything was delicous and would def return. Not a long wait like the one in Fort Lee or Leonia. Food came out quick and was great! read more

OMG... I was so looking forward to this place to open and finally walked in to have quick lunch on Labor Day weekend. I could not believe... my favorite bonchon chicken could taste this bad It was so dry and tasteless... I would not go back to this location. I was so disappointed, so heart broken. But decor was nice and people working there were friendly... read more

I would have given this BonChon 5 stars. Maybe it's because they just opened, or maybe because I arrived 30 min before their early 7:00 closing time (the door says 8:30 but they are currently easing into that schedule), but the wait was longer than expected for a somewhat-fast food place. It took them about 25 minutes for me to g my order, even though there were only one or two other people there. It would probably be wiser to order ahead. Otherwise, the chicken was very good. I got a small garlic soy chicken combo, which was crispy and very flavorful. Would come back again. read more

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