I brought my 18-YEAR-OLD, NEUTERED MALE cat with congestive heart failure to Fresh Meadows Animal…read moreClinic for a scheduled echocardiogram. Instead, he was given pre-anesthetic medications and anesthesia for a SPAY procedure. Dr. Cohen later stated there had been a mix-up with another patient. When my mother picked him up, she was told by Dr. Cohen not to inform me of the incident (I have been in the field for ~15 years) and was discouraged from seeking care elsewhere. No post-procedure blood work or objective assessment was performed to ensure he was stable for discharge. We took him to a 24-hour emergency hospital, where he was found to be dehydrated, hypokalemic, and in acute kidney failure. He has since required multiple ER visits for vomiting, lethargy, and not eating, along with ongoing monitoring that has cost thousands of dollars. Dr. Cohen also stated he would not be taking action regarding the employee involved, citing that she had been "showing improvement," and added that she is pregnant. Regardless, verifying the correct patient prior to anesthesia is a fundamental responsibility of the veterinarian. If others have had similar experiences and are considering reporting concerns to the state veterinary licensing board, I encourage you to document everything and follow the appropriate formal complaint process. No pet or family should have to go through this.

Very friendly and helpful staff. They take great care of my Corgi. Recently had her spayed and the…read morevet did a great job and the staff were super patient and helpful.

Everyone here is so friendly and the environment is welcoming. Dr. Perkins is a fantastic vet she…read morecares about your pet as much as you do. I highly recommend Happy Tails!

I visited this place with my dog about a year ago, and recently called to get a prescription so I…read morecould order her medication. They never gave me the prescription at the time of the visit, so I needed it now. I was told they would text me their email and the information I needed so I could use them as the referral for wherever I choose to order her medication. The first time I called was a month ago and I never received anything. I called again, explained the whole situation, and was told the same thing -- and still haven't received any information. It's extremely frustrating to keep reaching out for something so simple and still get nothing back. Very unprofessional and disappointing.

They take some time to answer phone, although on website it says they are open at 9 am, no one…read moreanswers the phone until well past 930 am. It is in a good location, you have to look for residential parking, they are not open on weekends, if you need emergency services they direct you to blue pearl animal emergency clinic, which is in forest hills- horrible to get parking and very congested area.

I took 2 male kittens I found to get neutered. I used the Friends of Animals certificate and picked…read morethis place because of the reviews. I am so glad I did Excellent care all around. The doctors and staff wonderful. I only wish they were opened later or the weekends. Don't think twice about booking an appointment

We have been taking our chihuahuas here for a few years now, and I couldn't be happier! It is so…read moreconvenient that they have late night and weekend hours. Every doctor that we have seen here has been absolutely great, patient, caring and took time to explain everything. They have gotten me in same day when last minute things pop up. I also love the waiting room, which is nice and open, so you are not sitting across from other dogs-- my dogs are a little reactive to other dogs and I like to grab the far corner and keep their focus off of the other dogs coming and going. I totally trust them with my dogs, and trust their advice and recommendations. I also really appreciate that I can get the dogs nails cut here too.

I found this place a few years ago and I'm honestly so grateful I did. From the front desk to the…read moreveterinarians, everyone is kind, respectful, and genuinely makes you feel taken care of--not just for yourself, but for your pets too. Dr. Michael Roemmelt was amazing on my first visit--so gentle, approachable, and immediately put me at ease (it didn't hurt that he has the same breed as my cat!). I've continued to feel that same level of trust and comfort with him at every visit. My younger cat had some digestive issues her first year, but I followed his diet recommendations and she's been perfectly fine for the past few months. Dr. Colleen Kelly is also fantastic. She's incredibly kind, explains everything clearly, and makes each visit feel easy and stress-free--which I really appreciate since I try to keep things calm for my cats. Overall, such a positive experience every time I come here. Highly recommend.

This vet was lovely. We realized that our cat, Bacon, kept having issues with her mouth. She was…read moreold, but I didn't want to believe it was cancer. I was heartbroken, but the staff at Little Neck Veterinary Care couldn't be more kind, compassionate, and understanding. We decided to bring her home, and let her live her life as comfortably as possible. About a week later we realized that Bacon's health was declining, and that it was time to say goodbye. This was extremely hard for me since I had Bacon before my daughter and my husband. The staff were so kind, and made the process as gentle on us as possible. They created a memorial keepsake with her paw print in sand. They also included patches of her fur, and they made sure to include all of her colors. Not only that, they sent a beautiful, handwritten sympathy card. I know it's old fashioned, but it also shows that they care. That action took time, and they didn't have to do that, but they did. I will take my other cats there, any future pets, and I'll recommend other pet parents to this vet.

Came here for an emergency visit for my little furry friend. Very unfortunate to be diagnosed with…read morestage 4 cancer and we had to put him down the same night. The staffs were very nice and gave us time to say our goodbye. They took very good care of him and gave us the closure we needed.

I've been a client of Glendale Veterinary Clinic since Dr. Anne joined the practice many years ago…read more I followed her from another practice because I don't know a better diagnostician than Dr. Anne. In addition to her outstanding skills and expertise in diagnosing tricky conditions, she has performed several complex surgeries on my xl dogs and they have all been very successful and expertly done. No post op issues, ever. Always get follow up calls from her to check on her patients. Update: Not sure what some people are ranting about. I've never been cheated or lied to by Dr. Anne. That's absurd.

I just wanna say Amazing things about Glendale vetfrom making the appointment yesterday I was…read morenervous about bringing my dog to the vet just because everyone was quoting me really off the chain prices. I was told there wasn't any open appts but then staff put me on hold to see if anyone maybe canceled. Sure enough I got my appointment today and I was so pleased my jada girl is happy as can be no more pain and the professionalism is beyond the best I have experienced.DR.LINDSAY I wanna give you a huge hug for being compassionate and patient with jada and I .WE will be returning and recommend you to the world Keep caring we need more like you

So this is my main vet to go to I feel like I have to thank them more then ever I've been going to…read morethis vet so many years and they always helped us so much. Steinway court vet has always been the most caring and probably one of the most amazing place to take your pet from cat to dogs the also have exotic pet vets as well. I have never been unhappy with the services and I can't help but always be happy coming here the vet are so hands on show so much care for you pets. I have experienced two different doctors for my Babies in t the location and both have always been helpful and respectful and caring. We've been to a couple of vets in the area but this one I highly recommend it so please take your babys here you'll get the best care for your baby's life this Is probably one of the only vet places I trust with my baby's life. So please if you are in the Steinway area please i highly recommend it.

I was petsitting and the guinea pig I was watching was not doing well. She was peeing blood and…read morestarted refusing to eat. Because I heard great things about this veterinarian place, I knew this was the one I had to take my piggy too. I called in first to see if I can come in. Their schedule was tight but they finally agree to let me come in because I told them I've been a few other vet places and had terrible experiences. With that said, this place was a heaven. The doctor that saw Max was kind, knowledgeable and explained in details what was the best course for Max, considering her age and situation. He did not rush to steer us toward a decision that we didn't want but explained more in details what he thought was best. Overall, this place is great for those who have exotic animals. It is super hard to find one in the city that is not trying to milk every dollar you have but actually here at Steinway Court, they really do seem to put the pet's situation first rather then suggesting a bunch of unnecessary tests that may end upcosting too much. I was very happy with the visit.

They've been my vet for the past 4 years for a reason! Dr. Lee is really great and knowledgeable…read moreand takes her time with you. The staff are all great too; they're friendly and helpful. I really don't have any complaints.

The good: Dr. Ruth Lee is fantastic, compassionate, and great with all of my pets, and the staff is…read morefriendly and the waiting area and exam rooms are all clean. The bad: It's really hard to get your animal in for a surgery here, so they made me take my cats on two separate occasions to the VCG office in Middle Village (one elderly cat for a cancer surgery, later a kitten for a neuter surgery). The ugly: These greedy f*ckers decided that they would no longer give out scripts to get my cat's prescription diet food and my cats' and dog's preventative medicines from Chewy. I have to get it through them now, or not at all --it's cheaper through chewy, and I'm currently unemployed, and they're greedy little sh*ts, so f*ck that noise. If I can find a good vet within a reasonable distance, I'm switching.

Dr. Loose is amazing but their practice is too busy. Due to high demand, it's hard to get a timely…read moreappointment. I'm still waiting to receive a copy of the SOAP notes from my visit one week ago, having emailed about it several times. She has cared for my cat for many years, but since it's so hard to get an appointment and also the documentation needed to get reimbursed by my insurance, I'm going to try other practices. Not Bond Vet, which is run by private equity.

Dr. Loose, the best vet in NYC, now has the best facility to match. I've never been to a vet's…read moreoffice and thought how beautiful and comfortable it was, but this office is amazing and unparalleled. Dr. Loose's skills and expertise are exceptional. During our years with Dr. Loose, she's diagnosed and treated issues that we believe that other lesser vets would have missed. Dr. Loose combines talent and true love for animals. Her compassion is unmatched. As great as the office is, the staff is even better. Everyone is polite, caring, sensitive and friendly. It's really a pleasure to bring an animal to Dr. Loose. Dr. Loose is the perfect combination of respecting the client's wishes, but being firm with her guidance when she sees benefit for the animal. For example, we didn't want to take a certain vaccination, but Dr. Loose made the point about the risks in our area, and we went with her guidance. We were glad that she made things clear. Even more amazing is that Dr. Loose continues to price her services very fairly. The value is just terrific. We are on our third puppy under Dr. Loose's care, and we wouldn't take him anywhere else.

So I have been coming to this vets for years and honestly was considering switching vets due to…read morelocation until my last visit. Dr. Gugulski (sp?) is one of the nicest, most compassionate vets I have seen in years of owning dogs in NYC. My dog is very afraid of the vet and she was patient with him and kind. Sometimes going to the vet can be a thing both you and your dog can dread, but she made the experience super positive and comfortable for the both of us. I truly appreciate seeing a vet that genuinely loves and cares about the animals she is treating. Thank you .

Because of transit issues stemming from the snowstorm I was 25 minutes late for my appointment…read more(which was a reschedule bc the vets had canceled a previous one). It was not easy to get my puppy over to the clinic in the snow but I did it! I attempted to call the clinic to tell them I'd be late but they did not pick up. I texted too. When I arrived they said I was a no-show and that I should have called. "I tried to call but you didn't pick up," I said. "Oh yeah our phones broke," the front desk told me. "But no one can see you today, sorry. You can wait around just in case though." This is a terrible way to treat a customer and I was very disappointed and inconvenienced. They did nothing to help resolve the situation and showed no understanding regarding the snowstorm.