I would think twice about off leash. Their integrity is non existent. They bate and switched…read moretraining on me the day of drop off. I was told narcotics scent training was available but at drop off it was changed to birch wood. Then I have a dog with special needs as he will not eat away from home. I had to BEG for photos and updates knowing my dog wasn't eating for a week. Then they pass the SAME PHOTO and even sent me a screen shot of the edited time stamp to prove that they it wasn't edited. Guess they didn't look hard enough because the date the photo was really taken was on their screen shot. Attached are pics of the two weight pictures (drop off and pick up), a screen shot of the text message exchange and a close up showing the actual time stamp. The biggest thing is that I had a dog with special needs that was away from home not eating and I wasn't getting communication.

My fiancé and I adopted a dog in September named Angus from Paws in the City. We live in an…read moreapartment complex with a dog park and we would take Angus to the dog park to socialize and take care of business. Our poor pupper was attacked twice by the same two dogs and it completely changed his behavior. He just lost trust in other dogs and became aggressive when he would come across another dog. We didn't know how to reverse this behavior and that's when we started researching on dog training. My fiancé found Off Leash, watched all of the videos on their training and we decided to go for their 8 week program. We started with the trainer Brandon and he was wonderful. He really took the time to let Angus get comfortable with him and showed us several commands that had us in awe. Brandon was no longer going to be available on Saturday's so we were going to be switching with Sarah. Brandon observed her for a few session and then she was solo. It was the same service all across the board. The last 2 or 3 sessions, we went to dog parks but just to walk around them, allowing Angus to get familiar with being around other dogs, and how to control his behavior. This has honestly made a HUGE difference with our pupper! The training doesn't stop even though we're done with the program. We're now able to walk off leash with him around the complex and he can place anywhere we point to. We still have to work on getting Angus to be more relaxed when coming in contact with other dogs but we're very confident that we have the proper tools to get him there!

This is the absolute best place for dog training. Jason is a master at taking a naughty dog to a…read morewell behaved dog. The dogs love him & they respond well to his training. Thank you so much for helping Zumi to be a well mannered little miss ! Susan & Zumi.

If I could give 100 stars I would. Jason is the absolute best…read more He is so dedicated to his work and truly takes the time to talk with you about your pets needs. He is so well educated on everything. My puppy did a one week board and train with Jason and I'm not sure I would've survived the puppy stage without him. Jason was so flexible and helpful with everything as well as very communicative. Cooper adores Jason's own dogs and family. We are so thankful to have Jason and his loving family.

Our rat terrier rescue was pretty much feral before coming home with us. She struggled in every…read morearea, including potty training. We ended up hiring JP for boarding and training and I am SO glad we did. They worked to give her the foundation for training that I couldn't because of kids and busy schedules. She came home ready and eager to be a good girl. The follow up sessions were incredibly helpful and since the "homework" is practical and he explained both the how and the why, it's been simple to implement it in our everyday life. Thank you JP for taking such good care of our Millie and for giving all of us the opportunity to help her be the wonderful dog that she is.

We had a horrific experience with JP Dog Training. Our dog came back so sick from the boarding. We…read morespent an additional $1300 at the vet upon his return after $4200 training. It took 4 weeks & 3 vet visits & month of sleepless nights to get him well again. The dog was not trained. After advising JP of what happened & sharing the vet bills he stormed into our vet & scared the office staff. Even though we had already shared the receipts. We opted out of the follow up home training given how sick or dog got & how upset we were of the condition he came back in. The only way JP would give any sort of refund even though the follow up home training was NOT complete was if we signed an NDA. I asked JP to please give us our money back for the training we didn't complete at home. No response. I asked him several times to please pay us the $600 because it was the right thing to do. Ghosted! Very disappointed. Do not recommend. I would ever never let my dog ever be boarded by this group. Huge mistake trusting this group! They promised to take good care of our beloved dog & he was clearly neglected. Do not recommend. If I could rate it a zero I would.

Just got off the phone with Ann, she is one of their trainers. Ann was amazing, I could really tell…read moreshe cared about animals and this is her passion! I called for help with me and my roommates dogs marking (urinating) on our personal items. Ann answered quite a few questions and spent time giving me tips on how to get started. She was very knowledgeable and the fact that she took the time to help me before even scheduling a class was so kind! Definitely recommend Ann and this company!

I had a phone consultation with Anne and she is wonderful! She listened to all of my concerns with…read moremy senior dogs and gave my directions on how to handle their behavior problems. She is patient, kind, and direct in her communication. In my search to find a trainer, I can say she definitely goes beyond most and really pays attention to the unique personality of your pet and the environment of your home. If the need arises I will be using her again and have already recommended her to family members.

Canine Courtyard has been my #1 dog boarding place in all of DFW area for over 6 years now. The…read morebest service you can ask for with very efficient and structured routines for the dogs and staff. Report cards very helpful showing how much the pets have consumed food and overall status during the stay. The price is worth the convenience and you can't put a price on peace of mind. Highly recommend for pet owners in DFW.

Maisie loves going to Canine Courtyard Lewisville! They are very friendly and Maisie always comes…read morehome tired!

Sent dad to get dog food and he got the wrong one so I had to make a trip to get the correct type…read more When I say 10/10 customer service I mean it! Lucca was amazing and offered quick and friendly service. He went above and beyond so I appreciate this location for taking care of me while I try to fix something we did wrong on our end. Will be retuning to this location!!!

I bring my dog here for daycare every now and then, and he really seems to love it, and the people…read morewho work here genuinely seem to like him as well. The workers at the pet hotel and daycare truly seem to like their jobs, and most importantly, they truly seem to love the dogs as well. And my dog Bentley LOVES these people! Any pet parent knows that trusting the people who look after your animals is more important than anything, and I am thankful for the peace of mind I have when I bring my dog here.

Tim is the best dog trainer I've ever worked with. Explains everything, gives clear guidance and…read morehelps you understand how you need to behave to make your dog behave. Highly recommended.

If you have a large breed, dangerous breed, or you just don't know how to handle dogs Grapevine K9…read moreis your reliable training, handling, and Wolf Bed and Breakfast source. Tim is well qualified to teach you how manage your baby that just killed a bobcat, 6 neighborhood cats, 2 unlucky foxes, three roaming neighbors dogs, bit 30 of your family/visitors, and ate the animal control team before they could call for backup!

The staff did not communicate with customers in a professional manner. Went the day before to…read moreensure everything was in place. Dropped the dog off and did errands. Called at the pick up time only to be told that nothing had been done. No one ever mentioned that it was required to become a member to get the grooming done. Young lady when picking up the dog was a bit arrogant and no apology for not informing us the the agreement requirement to do a simple groom. At not time has any other groomer required a document that absolved them of all issues that might occur. DO NOT USE THIS PLACE !!!

I toured this place and felt like it might be a good fit for our dog while we were out of town…read more They gave a great tour and promised an incredible experience. I paid for an upgraded suite and daily "pawgress reports" amongst other upgrades. They forgot the pawgress report days 1 and 2. When I reminded them I got one 5 minutes later that was thrown together and had the saddest picture of my dog ever, and which made me want to return home immediately. They then forgot the last two reports. They called me at 5 am in the time zone I was in one day to say my dog wasn't walking well. I didn't wake up until 6 am and called them back. They didn't know who said that they said, he was fine. They then called at 6 am the last day to tell me their groomer was out and so my dog wasn't going to get his groom. They knew I was upset at pick up. And yet they still sent texts and even called asking for a positive review and feedback. I had been told the Regional Manager was going to call me the day we picked up. He didn't until I called and asked he do so, again, days following. There is major communication issues between the people who work at the front desk and the ones who care for the dogs. And they both blame each other. It's ridiculously unprofessional. The regional manager assured me they would be making improvements and offered me a discount to return but we will never return, too much trust has been broken. I was going to refrain from posting a review but in the month since our visit I continue to receive calls asking when our next visit will be and texts offering discounts. Management and team members really need to get aligned here. There's some major opportunities and only a focus on boosting sales rather than offering a quality service for the pets. Yesterday we visited a new boarding and daycare program. Our experience was exceptional- they kept every promise made, I received a report and 5 pictures within several hours (at no extra cost) and the rate for attending was 40 percent less than Pet Suites. I'd encourage anyone looking for pet care to explore any and all other options.