Books-A-Million is on my bibliophile list of book stores to visit when in the area to see what's new. Definitely "Books-A-Million " with the largest selection of books for adults and children. If you're in the market for a hard-copy magazine, it's sad that digital has reduced the overall selection. Joe Muggs Coffee area looks like a great place to read or work with a cuppa. Themes: USA 250 years, Romance Novels, and Summer Reads. read more

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I remember Books-A-Million from my trips to Alabama. I recall it feeling more like the Half-Price Books I still enjoy today. This location wants to be Barnes & Noble so bad that the experience is almost the same. It's not terrible, but it isn't innovative or special. The bargain sections often have interesting gift books, but the joy of finding that uncollected special order in a clearance bin is now a distant memory. If I want to buy someone's bestselling hardcover for 90% off, I can snatch it up here, assuming I don't want to wait for the free shipping from Amazon or another online resource. I regularly find more interesting books at Ollie's just up the road. I found nothing here worth waiting in line to buy in the past year or more. Granted, the store is clean, and the staff is helpful. It's just wholly unremarkable as a bookstore. If your thing is toys for adults with disposable income (aka collectibles), they have a huge section surrounded by hundreds of Funko Pops. But there is nothing here I cannot find online and possibly cheaper. I typically only visit when Lady Matilda is over in the Michael's located next door, and, as this is deep within the retail hellscape that is Colonial Park, I try not to come by very often. read more

All the African American cultures book were discontinued. I could not find any black history books plus when I came in the supervisor was very rude to me, and when I said, what did you say, he pretended that he did not say it. Very rude to me, plus because the African American history book was discontinued match his rudeness. read more

Really nice book store with great staff and really nice selection of books and magazines with a nice cafe.

There aren't any Books A Million stores by me, so stopping here was something I was looking forward to and it did not disappoint! I thought the place had lots to offer, and I got a book that had been sold out near me for weeks. My family and I agreed that it has a variety of items to choose from including books, toys, games, figurines, etc. The staff was nice and I found the layout easy and accessible to use. Overall it was a great experience and I recommend browsing through their selection read more

I purchased a book with my credit card and the person behind the counter asked if I wanted a free magazine. I said no thank you and left. Well a month later I get a magazine in the mail and I found out they shared my home address and credit card information and signed me up for a magazine subscription. I went to the store and talked with the manager and he admitted they did share my information and handed me a hand out that should have been given to me at check out. It said they would share my information and that he could not do anything about canceling the subscription and I had to call mags.com and cancel the subscription. I called the number and the customer service person said she did not have my information even though I read the label to her multiple times. I said I wanted to speak to her manager multiple times and she kept saying she could not find my information. I continued to ask for her manager and finally she admitted she found it and would cancel it. I would not shop at Books A Million or ever use my credit card there. read more

Even though they are one of the things of the past, in a sense, I always get joy by checking out new and different bookstores. BAM! (Books A Million) is the same exact store as Borders in a sense, without those bright orange price tags on the back of the books. While entertaining, I do have some concerns about this place. First, the receipts read "5125 Jamestown Road", it should be "Jonestown Road", seriously? Quite ridiculous. Second, the light fixtures in this store need to have an overhaul! Nearly every fixture has at least one of the three light rods out. Seriously another ridiculous factor. And lastly, dangerous electrical issues. One plug outlet was completely taped over from being cracked. I don't believe this is even legal. On another note, I enjoyed the variety and interesting selection of this bookstore. It was different from others in the past, and the variety of gifts, CD's, DVD's, and children's, I could see why one would come here to look for gifts. Prices were very reasonable throughout, and it didn't feel like an overpriced gift shop. Very organized and clean too. Management was friendly, and with the exception of the constant messages over the loudspeaker that the store closes at 9pm, it was a very pleasant stop. I would come back if I was in the area in the future and would highly suggest it for books and media, but mainly gifts for the Harrisburg area. 4 stars. read more

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I received a calendar as a Christmas gift. I made the mortal sin of not having a gift receipt, because who gives a gift receipt with a calendar? I wanted to make an even exchange at BAM. They had the exact same calendar I wanted to return in exchange for a calendar of lesser value. Actually the store would have made a profit because I didn't want the difference between the two. The individual I had to deal with REFUSED to work with me and refused to even hear my offer because I didn't have a receipt. I asked to speak with the store manager and the person said they were the store manager. That individual possesses zero business sense and no customer service skills what so ever. The "manager" asked if I had a membership card, I didn't. I asked if I open a membership now would they allow me to make the exchange. So the manager said they can't make the exchange without a receipt. I vow to never shop in any BAM store ever again. Horrendous experience read more

Decent book store, although the layout is a bit scattered. They also have some nerdy gifts and toys for the fans of the franchises. Coffee shop on site if you're looking to sit in and read. read more

Byer beware! This bookstore is at it again with deceptive, even false advertising. They have signs on used book shelves, inside and outside the building that state "Buy 2 get 1 free". But when you check out you are told that the books that are labeled "Bargained Priced" are not included in this sale. Problem is, most of the books on these shelves are labeled that way. Cashier told us "well, books on those shelves are mixed" Wow. That's the best excuse you can offer? If ANY book on those buy 2 get 1 free shelves is not included it should not be there. Period. I firmly believe they do this deliberately. We have seen this before where items do not ring up properly. I brought this to the attention of two employees and neither one offered a resolution to the problem or to make my purchase correct. No concern whatsoever. So 1 star for deception and no stars for customer service. We have seen a huge turnover in employees at this store and even had current employees tell us they do not like working there. Suggest you shop elsewhere or Amazon for less annoying and better pricing experience. read more