My rating is O because just cause your the owner to the store doesn't give you the right to be…read moredisrespectful and yelling on top of that in front of my child just cause I went in there and asked a question I didn't no the answer to and you treated me like I was stupid or maybe your just disrespectful to women I don't recommend your disrespectful service to anyone

I accidentally dropped my cell phone, sustaining a small crack! Yikes. I went to this cell phone…read morestore, right in my neighborhood. The proprietor told me a new glass for my phone was $80 minimum. He then showed me a glass he placed on the glass that was cracked. It fit perfectly, and protected phone. I said ok, how much. He said, "On the house." Good people are everywhere, they are quietly helping others. Thank you HITec.

Every time I come to this store, I am asked if I need help, and I've always gotten the information…read moreI've needed. The repair services have also been great; have used the Geek Squad both informally and formally and have been consistently pleased with the outcome.

Great customer service in-store…read more But...... Ordering online is a different story Be careful with ordering online, and inspect your purchase promptly and thoroughly to assure that all items are in the package that are supposed to be included Three times now I have ordered product that has been tampered with; broken into; changed out; or missing pieces due to the package being resealed These problems got to be where I finally just closed my account, vowing never to purchase from them again When I closed my account and explained why, never once did the customer customer service representative online try to save the account Now I know why Best Buy is in trouble

Savier must have changed his name to start with an S because he just saved my day! I got a new…read morephone, and he helped me with the very annoying task of transferring my line and making sure it was good to go and up and running within a short amount of time. He also helped me save some money on my home internet Frontier bill and by switching me over to post paid (I was prepaid these last few years). Highly recommend this location and highly recommend you asking for Savier during your next visit. He's a real one!

I'm so mad about how our "upgrade" experience went today. They added unneeded charges to our…read moremonthly bill, didn't let us know about better offers, and worst of all charged us $29.99 to make us wait until the store to activate the new phone when we specifically asked several times if we could leave. Just so you know, the answer is yes. You can leave and make them waive their $29.99 "Setup & Go Service" charge. The fact that I would have been better off calling Verizon has me livid. I've had to spend the rest of the day fixing my bill, especially the monthly charges they added without alerting me to them. An entire day wasted having to deal with Verizon in store, on the phone, and by chat.

After an awful experience here a year or two ago . The previous, heavy set guy with long black…read morehair was so rude and condescending when I asked about connectivity when traveling. He snarkily replied " I doubt you ever go anywhere where you won't have a signal". I don't think this guy has ever travelled out west or down a hiking trail in a remote off grid area. He was just rude and I swore I'd never go back. However, I did and what a wonderful experience we had with the new staff. Katherine or Katlyn ( I'm sorry I can't recall her name) ...she was great, she patiently answered all of our question and resolved our problem with our phone. The young guy who was training and the older guy with the pony tail were just as friendly . I highly recommend T mobile in Canton , this group was a breath of fresh air.

I cannot say enough positive things about Linda and Bryce at the Canton T mobile!! They went out…read moreof their way to help me and were so pleasant. Thank you both!!

The Spanish girl that works there has a nice NARGUS ! And speaks spanish very well. Great placeread more

From the owner: For 35 years we have been your one stop for all prepaid plans, international calling plans,…read moreunlocked phones, phone and computer repair services! We carry many unlocked phones for sale, screen protectors, cases, chargers, cables and accessories. We also offer top of the line phone, computer and game console repair services. We carry hundreds of parts in stock for many devices, allowing us to offer same day repairs on many phones!

I just wanted to take a moment to give a big thank you to DSHAWN for helping my mum with her phone…read moreissues today. He truly went above and beyond not only did he resolve the problems she was having, but he also took the time to review our plans and discovered ways we could be saving even more money. If you ever need assistance or have questions, I highly recommend asking for DSHAWN. You'll be in great hands!

I have tried for a month to resolve an issue with T-MOBILE after 10 years of service. Customer…read moreloyalty does not exist

I worked with Rachael E about 3 months ago at T-Mobile. She was incredibly knowledgeable and…read morehelpful. I am still impressed, and it's 3 months later! We switched from Verizon and couldn't be happier. Our service has improved, we are able to make and receive calls from home, and our bill has gone down. We are also saving money with our Netflix subscription, and paid off our old phones. If you are thinking of switching, consider working with Rachael E - she is amazing!

After having a bad experience with the main st T-Mobile, i visited this store and the help was…read morehelpful in getting my home internet back up and running. I also signed up to have our two phones back with T-Mobile and wasn't told about certain charges that you incur from switching. I have returned and talked a two managers and was told I would have an answer in the next few days. So far 5 days and no call. Will return Tuesday and maybe get some answers. It's not right that you're not told the whole story about different fees and charges when you sign up. I am really disappointed after receiving a bill for over $250.00.

Polite service but always seems to take at least an hour for any help. Limited selection…read more Sane value as any provider but watch got sales.

Sat waiting for ages for someone to give me the time of day . Representative were very rude and not…read morevery helpful. Would not recommend this location. Took time off work to get here to be treated like garbage. Again don't recommend.

Store representative was very friendly, helped me through the process and made it easy.read more