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    3 years ago

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    Cellairis

    Cellairis

    1.2(12 reviews)
    0.3 mi
    $$$

    Zero stars I brought my cracked iPhone in here a few months…read moreago for a replacement screen Cheapest place I found (I wonder why) Only cost around $50 as I remember. When I was using my phone with the new screen it was acting very glitchy and not quite responding to touch. So I lived with that for awhile, fast forward to a few days ago I took my phone to a new place Because I noticed the screen was lifting in the corners. They told me the work that was done previously was very unprofessional and the two small screws that are ALWAYS supposed to be screwed back in after repair only had ONE PUT BACK IN! This place is terrible. Spend a little more money somewhere else and you really do get what you pay for! My iPhone is like brand new again. No more glitches and this time I have 2 screws instead of one!

    Never coming back here again. Not only were they rude, but I ended up paying $240 for my phone…read morerepair. This repair took over 4 hours to do. The day I showed up, they were accepting cash only. Who doesn't accept credit cards?! I only had a card and the gentleman wouldn't work with me at all. He ended up holding on to my phone until I received cash, and wouldn't even let me use my phone after he had possession of it, to call my husband to let him know I was safe after 4 hours of not coming home. I've never received such a horrible experience before. You'd think they'd be accommodating considering the fact that we paid their company so much money. Nope! Never again. I do not recommend this place.

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    Cellairis
    Cellairis

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    AT&T Store

    AT&T Store

    3.6(22 reviews)
    0.4 mi
    $$

    We've been with At&t for a while now and theses past months I've been having signal problems…read moreusually things like sos show up where my bars should be and I'll be by my boyfriend that also has at&t and he has signal so i figured something is going on i came to this location in hopes the problem can get fixed but i was very disappointed with the customer service here. So the gentleman that helped us said "ohh is like a radio station some times theres connection and sometimes there isn't " like what the ???? And to top it off the gentleman said call our line and if your not happy we won't fault you for having to change ,so not only was this trip useless but they obviously don't care about retaining there customers because signal or not ive been paying my bill and never late but that doesn't matter to them , so id say probably look elsewhere.

    DON'T BUY FROM HERE RUN AWAY! MUST READ!!…read more Very disappointed I literally drove to the location because Kevin was nice on the phone. Regret not asking for him. I went in knowing exactly what I wanted. The girl helping me tried down selling me the watch I wanted. She kept saying they are the same. No they aren't I wanted the more expensive gold watch she wanted to give me the mat less expensive watch. She answered a phone call FACETIME with her spouse. Excuse me you are dealing with my account and FaceTiming with your spouse. She didn't ask for a signature she signed it her self! She added a plan to my account with out asking and I know all this because I recorded the whole transaction because it all didn't feel right. If I didn't trust her I should had said never mind so that's my fault and I wanted to give her a chance. However I got an email from at&t with the changes SHE MADE TO MY ACCOUNT. I will be calling at&t and complain. Honestly if you don't have at&t DONT START RUN!! Customer service at stores suck and on the phone! No one is helpful anymore I heard T-MOBILE HAS BETTER DEALS GO CHECK THEM OUT! I will NEVER RECOMMEND AT&T to ANYONE. Thank you for the horrible experience. They are very unprofessional. DO NOT BUY FROM HERE !!!

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    AT&T Store
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    AT&T Store

    AT&T Store

    3.0(106 reviews)
    0.7 mi
    $$$

    Over the course of a few days, David had interacted with this store. He had paperwork. There was a…read moreset possible contract. I was not enthusiastic but I wanted him to feel good and how bad could it be? Why do I continue to challenge the universe to show me its bottom? The coverage was awful which led me to look at the email confirmations from the store at which point I discovered that they had misrepresented every aspect of the deal-- which they suddenly refer to as "an estimate." Despite seeking to cancel for sound basis and within the first 24 hours, we have been run around town "you need a corporate store!" (It is a corporate store) "manager will be in at __" "nope! Manager will be in at __" "only manager can waive the restocking fee" "only customer care can waive the restocking fee" the restocking fee is because the phone can't be resold because you opened the box." Etc etc yadda yadda... Selection? They had very little. Value? That's a negative. "The first bill is always twice as much" (the monthly bill we would end up with is much higher than we had agreed to in the contract, the first bill was to be more than twice.) Then they used "per diem" in a way that indicated that they had no actual definition. Honestly I feel as if we should have walked out when another set of potential customers threatened to kill a salesperson and then left. They had been on the phone waiting for customer service and the call was dropped. They might have been there for hours. One walked up to the salesperson who was working on them and told him. He was playing on his phone and continued to play on his phone but also started laughing. The manager went in the back and hid In the end a regular employee was able to waive half the restocking fee and refund some of the tax paid on the returned phone. That was the first and only honest employee.

    I wait about 45 minutes to turn in a phone. It took me less time to buy a new phone then it look…read morefor me turn in my old phone at this location.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Cox Store

    Cox Store

    2.0(242 reviews)
    0.2 mi

    I had to pop in to this store to drop off a router the seller of the house I had bought left…read morebehind. It was easy and I got a text from the seller shortly after I dropped it off thanking me - so she was obviously notified. While I was there in the store, I made arrangements for my service to be moved from my rental to my new home. Two birds, one stop.

    Games, lies sunshine communication but don't follow through just pure complaisant! they do not…read morecover any details yes you will be surprised when you get a bill :) they are good at wanting your money :) Do expect when you call the number from previous bill you will be passed around from one person to another numerous of times on the phone when you call the actual number on the bill expect to be passed around from dept. to dept and more departments. So you know what everyone dealing with them that is more than F***ing frustrated! with Cox do get name badges get confirmation numbers and do know they "keep notes" on what they wish to say regarding the situation so you do the same :) ask for a "recap" on agreement go as far as even asking to see the profile if you go to actual location and if you choose to go by their word expect you may get disappointed after. For example the notes when I called the number of the main actual co. you will find on your bill they noted: I declined tech insurance well NO! the employee never mentioned anything about an tech fee so I was charged $100 for a tech coming out. I followed all the directions on the phone I watched the tech I did everything as I was directed to do by phone so yup games! they could have tuned it on that day but why should they when playing dumb is best and charging me $100 for 5 min of a tech coming out is best? Also do know when you call the number from your previous bill they quote different price points then when you actually go to the store nothing is consistent! so you know what since they wasted my time I think people should know get details don't EVER! take any employees word for it at the end of they day they or course are suppose to smile and be nice they just want to get through the day and sugar coat you. They are two stars for a reason :)

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    Cox Store
    Cox Store
    Cox Store

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    Boost Mobile - mobilephones - Updated May 2026

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