Great service on my 1975 pioneer. Thanks Fast service on this unit. Well respected serviceread more

Held my turntables for 2 months then tells me that they might not even be able to fix it. If you…read morewant something fixed in a timely manner don't come here

Dariusz serviced my Pioneer PL-530. He was able to complete in a few days. He walked me through…read morewhat he fixed and helped me understand how the mechanisms and electronics worked. Great resource and would definitely have him work on other electronics in the future.

Owner was very nice and willing to explain a lot of things to me regarding audio subjects and…read moreequipment. Very trustworthy I think. Plan on going back

I was looking to upgrade my phone since my iPhone 13 wasn't really capturing good quality pictures…read more The last time I went to an Apple store was when I got the iPhone 13, so I had to refresh my memory on the process and appreciated that someone was checking in on me as I was setting up the new phone and transferring all the data. I got the 17 (about $800) and so far it's working well, although I've noticed the battery already drains a bit faster than when I initially had my brand new iPhone 13 (battery had lasted 2 days). I hope it'll at least last me the 4 years or so that was my previous phone's lifespan. During the same visit, I was able to take a few classes on using the camera and video features which was nice. You can find out what classes are scheduled in the Apple Store app. Trading in my old phone was also a seamless process. Finally, I had an Apple watch query and was able to do a tech support (Genius Bar) walk-in appointment which I did some of the above activities during the 30 minute wait for the appointment. Some of the staff members were more helpful and engaged than others, but for the most part everyone was very enthusiastic and supportive. The customer service is quite personalized, professional, and 1 on 1, except when you get the occasional staff member who starts helping other customers because they don't know how to help with your issue and before your issue has been resolved, and then you're stuck waiting for them/someone to be available to close the loop on your issue because none of the other staff members look/acknowledge you. That said, the Genius Bar staff (shout out to Terrance) were amazing! It felt very collaborative, and I was able to be helped more efficiently. Overall, my time was well spent, and I trust this place to deliver good service and products and know which person to avoid.

Great place to get your Apple devices serviced and buy new product! Staff is excellent!read more

Coming from Boston, I think this Premium outlet is great since it's tax free all year long. We got…read morefound really good deals at Coach, MK, Bloomingdale's, and Coach. They also have other popular stores including Saks Fifth Avenue, Nike, and Boss. The outlets are the place to go for the best deals. For the negatives, the food court is pretty sad, it only has a coffee shop, a pizza restaurant, and chicken restaurant, and a small Indian restaurant. We got food from the chicken restaurant and it was disappointing. Also, it was a hot day and there's not too much shade besides going into the stores or the food court. Overall, I like the Wrentham Village Premium Outlets more in terms of their layout and larger store selection, but would recommend going here if you plan on making large purchases to save on the tax.

This was a great outlet shopping experience! It was very quiet on a weekday afternoon, and it was a…read moregreat experience strolling through the various shops. There is a large selection of big names here including Nike, Calvin Klein,and Le Creuset to name a few. We found some great bargains at Nike and also found some great kitchen items at Le Creuset. There is a Lindt store here too for all your chocolate needs! We definitely paid that a visit also. I was also surprised at how friendly and knowledgeable all the staff were at the various stores. The staff at Le Creuset really seemed to understand their products very well. We did not eat here, but there is a small food court. Restrooms were quite clean and well-kept. Overall this was a great shopping experience!

Decided to make the trip up to Nashua, NH to buy a new camera…read more I wanted to purchase the camera in person & this Best Buy location was the only one that had the camera I wanted in stock! Luckily, I was able to get the last one they had & tax-free is always a win. I got the Sony A6400 with just the kit lens and I'm super excited to open & try it out. The staff at the front were very nice and greeted us. It was easy to get help & checkout was smooth. Parking: lots of free parking available in their parking lot!

Came in for one item specifically that online said was in stock at this location. Now the First…read moreGentlemen looked annoyed as the DSLR camera section alarms all going off from customers trying to look at the display cameras. Don't know where he went after helping a customer grab a vlogging camera. We did ask another gentlemen Jose? For help and he immediately helped us out, grabbed the key and got our Sony camera the lady was looking for. Quick and easy. Apparently it's not his home store but he was A1. Thanks for the help! Overall BB's overhaul in their stores look nice. This trip was quick and easy overall. Plus no tax on a 1k+ camera! 15% restocking fee if returned so make sure it's what you want. No fee if defective of course.

Below 0 stars. First: you can't call or reach the store…read morewith the phone number. Goes to general BestBuy call center which is useless. Second: Purchased large expensive TV a month ago (was not aware of the service...) , due to remote location, and difficulty to drive tv around due to size, wanted to exchange/ repair tv, no way to contact the store. 1800 phone of Best Buy send an internal message to manager of the store, Joe, and he never responded back. Went in person after driving over 1h and explained all to the manager Joe and Joe had no will to help, gave us 1800 Best Buy GeekSquad number and they don't service LG. We said we did all this, he insisted is the way to go. So we called again and same answer, GeekSquad is a total joke. All this wait was over 15 days of return policy.... Seems bad reviews about him also with other customers... A total waste of time with this store that has 0.0 knowledge or will to help a customer. Save your stress and get electronic from a reputable place with better customer service even if you have to pay few pennies more. Mistake to deal with them and BestBuy in general. The store, management, online support, chat, senior representative on phone, has all our informations to fix the issue and no one bothered calling to fix it.

Vizio TV bought just over a year ago dies. It broke and the Vizio warranty passed so used my Geek…read moreSquad protection plan. They would not replace the TV as they don't carry that brand anymore, and it worked when they plugged it in. Even after telling them it was a sporadic problem where it would sometimes just turn off, then start again in another language or not recognize the HDMI input from out Dish receiver. or it would not start up correctly after being turned off sometimes. I also told him a did all of the Vizio suggestions like a hard factory reset and change the HDMI cable. He said it is flagged to be sent to their repair center for repair. 1 to 3 weeks. After 1 week no word from them and when I checked it said still in transit and that the info had not been updated since day 1 (a week before). What really concerns me is the tech (LOL) wrote his suggestions that did not include what I had said and he suggested it might just need a reset! If they simply reset it and send it back we will be wasting another long round trip when it dies again! I have to wonder if and when we will ever hear from this joke of a company that never answers the phone or have a supervisor in the store to talk to. When you call it eventually goes to a central answering division who can't help. Date of experience: March 20, 2025

11/29/25- The Bose…read moreQuietcomfort SC just arrived... I've always had AirPods... never over the head... My first pair of noise cancelling.. Wow!... can't wait to wear them on my walk and gym.. Bass is mind blowing.. Even better got a great deal after Thanksgiving Day..

Bose I purchased a radio/CD player and never purchased Bose…read moreagain. I didn't realize there were no controls on the device and it stopped working using the remote. It came with two remotes. Weird This was a useless product advertised in AARP Magazine. You may remember them it was called the Bose Wave. I definitely don't recommend Bose.

Walked in and said my phone can't charge. Girl took my phone grabbed a piece of metal and dug…read moreinside the port. Nothing changed and she told me to just go to Apple next door. Went to Apple for them to tell me there was then damage in the charging port and it was no longer covered by warranty. Verizon workers here clearly have no idea what they're doing.

Was treated as if I were an annoyance to them. When I acknowledged that I could tell they were…read moreannoyed by answering my questions, they said "no we're not" and then the manager and another employee went and hid in the back room when I still had questions. Employee that was helping me originally said "oh we're learning together" when trying to find the answer to a question. Super frustrating experience and 2nd frustrating experience with Verizon overall in the last 2 months.

They have every appliance that you would be looking for. I needed a new vacuum so I went to Best…read moreBuy. They had a selection to choose from. We always go to Best Buy for computers. The pricing is comparable to other stores. Their convenience outweighs any price differential. Best Buy is my go-to place whenever I need anything. I will certainly return.

Coming to a Best Buy to try to buy a computer in 2026. That was my first mistake. Went to the…read morecomputer section, saw the computer (Microsoft surface laptop) advertised at $899. Asked to purchase that computer at that price. Was told "not in stock" so I asked to order it for shipping or pick up. I was told "can't do that" they don't make that computer any more??? But it's on display, with a big sales tag, on your shelves. I asked for a comp product at the sale price - they looked for 45 minutes had me waiting and waiting - MOD Mike came and offered me $50 off a $1200 15 inch laptop (trying to upsell me? Idk) but since when did their staff start haggling prices? Sounded fishy and I asked to speak to their manager - Cliff - and wow, I was met with a stiff rude attitude from the start of the interaction, despite my attempts to be courteous and kind. From the beginning he said " that whole area is Microsoft, it has nothing to do with us at Best Buy" as if he was taking zero responsibility for any of the products or prices I asked for a rain check for the sale price and he said "nah we don't do it" I asked for a comp product at the same price, he was not offering any type of situation. He wanted to keep me there for more and more time, after 60 minutes - clearly Cliff wasn't offering any help to me - nor any understanding or empathy - so I left empty handed. Going to buy from the Microsoft store directly. Best Buy - ugh this place should have gone out of business when blockbuster did.

Love this place will always go to hang or just for a quick walk and I always end up buying…read moresomething haha

I know i personally didn't do any shopping myself but this mall was so both way too high tech for…read moreme and kinda eh, I mean service was whatever, value was probably pretty high since it was Massachusetts near Boston, and overall the stores were very werid, like you'd have two anime shops that were just gacha stores. But then see a screen with panels missing, it's like this mall is nothing nice, always under construction or falling apart. Whatever it is.. it's werid