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    Bottom Line Bakery & Cafe - Aiken

    4.3 (4 reviews)
    Closed 8:00 am - 5:00 pm

    Bottom Line Bakery & Cafe - Aiken Photos

    BOTTOM LINE BAKERY & CAFE - AIKEN ATMOSPHERE

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    10 months ago

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    Neon Fig

    Neon Fig

    4.3
    (146 reviews)
    0.1 mi
    $$

    Huge fan of Neon Fig! We visited during our Masters weekend trip and LOVED the food, cocktails and…read moreambiance. Dawn was an excellent server and pointed us in all of the right directions for our night out in Aiken, SC. Get the polenta fries and Brussels! The menu was a bit different than the one online but it was BETTER! We are so glad we stopped in and will certainly be back and will send all of our friends who take a turn visiting the area for The Masters Tournament.

    It was our first time visiting, and overall the experience started off fine. We ordered Bloody…read moreMarys, which were just average--not bad, but nothing memorable. My husband ordered the brisket grilled cheese, which was absolutely delicious, and I ordered the shrimp and grits, which were phenomenal at first. Unfortunately, a few bites in, I found a black hair in my food. Our server did apologize and immediately took the dish back to be remade, which I appreciated. However, I was honestly too grossed out to want to eat it again, and I wasn't given any option--whether to remake it or have it removed from the bill. What was more disappointing was how the situation was handled afterward. No manager came over to apologize, and nothing was comped or discounted on the bill. It was clear the staff was aware of the situation, as several employees came out and repeatedly stared at us, which made us feel uncomfortable. I understand that mistakes happen, but it's how they're handled that matters. With better service recovery, this could have been a completely different experience. As it stands, it left a bad impression. I would consider giving them another chance, but only if situations like this are handled more professionally in the future.

    Photos
    Neon Fig
    Fried oysters - caramelized onion, smoked béarnaise, trout roe
    Fried oysters - caramelized onion, smoked béarnaise, trout roe
    Cocktail perfection

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    Cocktail perfection
    The Willcox Hotel

    The Willcox Hotel

    4.3
    (84 reviews)
    0.2 mi
    $$

    This is absolutely one of the finest hotels I have ever stayed at. The turn down service is fresh…read morecookies, fruit infused ice water and classical music on the tv. They are absolutely spectacular.

    VERY disappointed in afternoon tea at The Willcox Inn in Aiken, SC. Why? Because I didn't have it!…read more I was extremely disappointed in restaurant management when I was told today that afternoon tea was only served after 3pm. I had booked online reservations 7 days in advance, clicking on the 'Book A Table' button on the Afternoon tea link on the Willcox Inn website which took me to Resy Open Table page. The times showing supposedly for afternoon tea was 12, 12:30 and 12:45, so I chose 12:45 and typed in the note box specifying that this is for Afternoon Tea. It gave me the reservation time and sent an email confirming. I then CALLED Willcox Inn to confirm the date, time, number in party for AFTERNOON TEA, telling the lady who took my call that I was calling to confirm afternoon tea time for 4. The lady confirmed she had me down and repeated the details. So two sources confirmed an afternoon tea request, online and human. When I arrived at the dining room of the Willcox today at 12:05pm, early, I was told they only serve tea after 3pm. I was very upset, especially when it was the restaurant's fault for NOT specifying on the afternoon tea page that tea was only available after 3pm. We were told there was nothing they could do and they apologized. My friends and I had traveled from Evans, GA, forty-five minutes away to be told 'sorry, no tea', after I had confirmation from two sources. To make matters worse, we were told there were no tea foods, no scones, no tea sandwiches that could be served to us at 12:30 when everything would be available a few hours later at 3pm. The chef even came to our table to coldly state she could not prepare any scones as she had to feed other diners. The very least a manager could have offered to guests who had traveled distance and were denied what they were given confirmation for, was to comp a meal, and provide an explanation of errors on their website. I will never return to this establishment because they simply do not care about their customers. With today's use of social media, everyone is a reviewer. And this restaurant failed in providing good customer service, and failed in attempting to correct inaccuracies due to their negligence in advertising correct times for afternoon tea. Anyone who booked afternoon tea through this page should have their reservations honored, despite the restaurant's negligence. I do not recommend this restaurant.

    Photos
    The Willcox Hotel
    The truffle fries. Nice
    The truffle fries. Nice
    Exterior

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    Exterior

    Bottom Line Bakery & Cafe - Aiken - bakeries - Updated June 2026

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