This guy is bad news. Expensive, incompetent repairs to the point of being dangerous. Bad,…read morenon-caring attitude.

We came on very short notice because our fuel cover would not open so we couldn't refuel our car…read more They were very accommodating and had no issue with us swinging by to get it looked at. Turns out an essential cable was broken and they got it ordered same day and showed us the temp solution until the part comes in. They helped us get back on the road faster than we could've hoped. Great service.

My husband does a lot of our car work so we didn't have a 'go-to' garage. When I asked my mom…read morewhere she took her car she mentioned that she's been bringing cars to Showroom for many many years. Mom's been happy with their work for years, and now I'm happy with it as well. I had to recently have some work done to my father-in-law's car and it took a little bit of time to get the first appointment in (just under 2 weeks) so that wasn't an issue. We had questions about replacing the coils, should we replace all 8, should we test and only replace the bad ones, could I buy the parts somewhere else if I found them cheaper. They answered every question and talked through the options with me. In the end, we did all the spark plugs and they tested the coils and replaced the single bad one they found. We made another appointment and brought the car back to have the passenger window repaired a few weeks later. We'll definitely continue to bring work here. Megan does all the phone and desk stuff and she's knowledgeable, courteous, and responsive. Thanks for providing great service and great work!

I can't say enough about Showroom Auto, but I will try! Kraig and Bruce are THE NICEST people I've…read moreever met. They are just so pleasant. Add that to dealing with customers, cars, wrecks, other businesses... Nothing gets them down. 'The fear of the unknown' is what keeps people from getting their cars serviced, or from 'checking on that noise'. Do yourselves a favor and go to Showroom if you have any doubts. These folks are going to give it to you straight. And fair.

I was super happy with the crew at this shop. I've worked in auto mechanics in the past and was a…read moresales manager for a group of NAPA stores a while back. Not only were they responsive and communicative every step of the way, they talked about various options for the very broken car I had towed in. They worked really hard to diagnose the issues (broken control arm, and several other suspension issues), they went to great lengths to find the necessary parts, gave a very reasonable quote, and fixed everything within the promised price. No surprises. Dale was great to talk to, very honest, and knows what he's doing. Real mechanics here, not just parts changers.

Shady. Caught them trying to bill me work they hadn't done. Then they claimed to have done it, and…read moreaccording to the next shop I went to a few days later, clearly hadn't done it or did it wrong. Tried to tell me I needed my AC recharged, I don't. Wanted to charge me $200 to replace a serpentine belt, which I did myself in 5 min with an OEM belt that cost 1/3 less than they would have charged me. If you need a cheap place to get your oil changed, and you can muster the attention to watch them work the whole time on the overhead camera feed to the tv in the waiting room, maybe worth it?

This place is awesome. We have been using Rose Brothers for years and they have never let us down…read more Very well trained and knowledgeable techs, always willing to help and guide you. My business and entire family trusts the Rose family to always keeping us safe and on the road. I trust no one else to service our vehicles. Thank you Dave Rose for always being there! Glenn Higney President/ CEO Allcom Communication, Inc

I'm new to the area and needed a tire plugged. After reading reviews of the shop online, I gave…read morethem a call and much to my surprise, spoke with the an extremely polite and customer-service oriented person. One who genuinely thanked me for calling and didn't rush me off the phone. He said to call back 45 mins before I was ready to come in and he would make sure my car would get worked on right away. I called back this afternoon and they took me right away. Rob at the front desk was very friendly and the waiting room was very comfortable. As a younger female, autoshops aren't usually the most welcoming places, but this was the best auto-realted shop I have ever been to. They even fixed my tire free of charge and encouraged me to come back if I needed any other work done. Excellent experience. I didn't realize there were still businesses in the world today that ran with genuine hospitality! I highly recommend.

I was in Willimantic on a service call. I noticed cord showing through on my right front tire. The…read moretruck is a 3/4 ton van, 22 years old with 550,000 miles and I am actively looking to replace it. I do 350 miles per day on service calls. I found LANDON Tire 4.5 miles away and called. They quoted two matched used tires at a reasonable price for 16" Light Truck tires. I said how long to put them on and they said 15-20 minutes. I drove down and was directed into the bay. It felt like a pit stop. 4 men two on each side jacked up and removed the tires. The tires were waiting and after they were presented to me for approval they were mounted, balanced and installed. I was on my way to my next call in 20 minutes from entry. Service was FRIENDLY, FAST, PROFESSIONAL. I would buy from this shop any time......Joel P. Kent FBN Security Co LLC Windsor CT.

Great service and knowledge. Was there for about an hour and watch the operation help a number of…read morecustomers that did not have an appointment. Will definitely be going back.

Brought my mom's Subaru here after our usual mechanic (and the backup mechanic) were booked up for…read moreweeks on end. These guys told me exactly what was wrong with my car, and it wasn't pretty: something with the EVAP system/gas tank, and it would require taking off the rear subframe to get at it. Instead of pushing me to do the repair, they advised me to leave it alone and just drive it into the ground. I appreciated the honesty and straightforwardness, will definitely be back!

They were quick to get my car in, diagnosed and fixed. They found the main problem sending 5…read moredifferent codes to my engine light. Care is running much better! They are quick, professional, nice, and very affordable. Whatever questions I had, he answered and explained. Safe to say I will be returning to them for car care needs. If anyone needs their vehicle repaired, I HIGHLY RECOMMEND these guys. Roy thank you!

I have been a faithful customer at Manny's for over 30 years. They are the only shop allowed to…read morework on my Volvos. They do quality work always and more importantly they are trustworthy and very honest. Manny's Imported Auto is simply the best!!

My BMW was leaking oil, it had been for quite some time, so I called Mannys and he said he'd take a…read morelook and give me an estimate. Two days after dropping it off he called to tell me and let me know that there was a defective oil seal from when he changed my oil last and so he fixed the problem, changed my oil once again, gave me a new filter, told me I could pick it up tomorrow- no charge. Honesty at its greatest. Wouldn't go anywhere else.

I feel extremely fortunate that a business with such a great customer service culture exists in our…read morecommunity. They were friendly, courteous, prompt and kind. This is old school great business and I will be their most loyal customer. Thank you!!! Highly, highly recommend Certified Auto, if you are looking to have a car serviced!

Overloaded. New…read moreservice appt person has problems remembering things that were just told (what was your name again? which car? what was it again that you wanted?) Multiple mistakes in a row. Had the car in and the transmission line wasn't put back properly, had to get a master mechanic over in my driveway to put it back so the car was usable. Then had it towed to them and they did repair it for parts cost only, but for a family vehicle and tow it was strike one. Next it was the second time the brake pad sensor failed after coming out of their shop after they did rotors/pads. No memory of it happening before (i finally remembered after reviewing old invoices) Asked them to contact a local shop so i didn't have to have it towed over to them again and they got too busy to do it. Called again the next day and they did call the local shop but forgot if it was the front or rear sensor. I had already ordered both from napa so i told them to just credit my account for the next work we did together when we weren't on vacation and they said to just work with the new mechanic since i didn't want to work with them, i just laughed and hung up. Oh and the new text messaging system they put in isn't monitored and half the staff doesn't have access to it or it doesn't work properly so don't get excited thinking it will make it any easier to keep track of things...

No one likes getting towed, even when we deserve it. In this case, I very much deserved it,…read moredelinquent that I am. Still, sorting out my fine and dealing with T&B motors couldn't have been more seamless. The staff are nice enough and, more importantly, very efficient. I was out of there in 10 minutes (well, after having my car impounded for two days). Towing rates are steep but I guess that's the way it goes. Can't fault them for my own mistake. They could have been much nastier about it, but they were civil and helpful.

Don't used this company i call for towing i was waiting 4hr and they cancel the towing after 4hr…read morewaiting

Great place to go for repairs. Service was nice. Value was reasonable. I'd recommend this place…read morefor most of all your repairs.

Tyler was unresponsive to my calls, ignored my voicemails, and didn't even touch my car. I could…read moreonly reach him after 6 consecutive calls. When I finally went there to retrieve my car, I open the door and he shouted"where the f*** have you been?" He was obviously intoxicated. He seemed confusingly belligerent. He denied that I had ever called or left messages and instead attempted to collect 60 days worth of storage fees, even though my car had only been there for 38 days. He didn't know how long it had been so he just assumed it had been 60 days. This is because he doesn't keep any records or customer files. He even didn't even know my name or phone number. After arguing for 20 minutes, I eventually demanded my keys and refused to pay anything. He then threw the keys at me and said to never come back. This is why you should avoid this business: 1. Owner is combative and rude. 2. Owner appeared to be under the influence of Marijuana. 3. Owner smelled like marijuana. 4. Owner spoke while eating Swedish Fish with his mouth open 5. Owner tried to charge storage 3 wks before he even had it. 6. Owner did no actual work on the car. 7. Owner is unreachable and impossible to communicate with. 8. Owner obviously pays no taxes since he keeps no records.