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    Bowlero Glendale

    3.5 (92 reviews)
    Special Hours 10:00 am - 10:00 pm
    Updated 1 week ago

    Services - Bowlero Glendale

    Venue rental

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    Atmosphere

    Workers were very helpful and always in a good mood! The lights are fun as well! Drinks aren't expensive and when we come for unlimited bowling at night we rarely have to wait- if at all.

    Ariella P.

    Bowlero Glendale is by far the newest and nicest bowling alley of the Bowlero/AMF family on the west side. With that, it's usually always busy. We purchased summer passes and have been trying out different locations. Lanes function well, finding a ball can be a challenge if it's very busy because people will leave them in lanes and ball returns but not be using them. We've tried out the food, pretty typical and as expected for a bowling alley. Nothing to knock your socks off and it's pretty slow. Nice selection of draft beer. Of course, it's all priced steeply. The staff in general is friendly and helpful, sometimes frazzled. They have a nice arcade.

    Ashten A.

    THE BEST BOWLING ALLEY. The best service, arcade is killer, bartending is amazing and the new manager Erica makes sure you are always taken care of! Will always come back here!

    This is how I feel about their service.

    Here's the deal. I arrived a little later than our party. I had no idea this had just happened. But the fact that it did makes matters worse. My in-laws arrived and tried to bring food into this bowling facility. When I heard about it, I thought, "why would dad try to bring food into a facility that sells food?" I was told to shut it and leave it alone. I was told that dad is upset because they won't let him bring food inside. That's just all the back story. HERE IS THE STORY: I thought, "well, I'm going to go get a drink at least." So, I walked to the bar they have there. When I arrived at the bar, there was a man behind the counter who I guess would have been the bartender. It was hard to tell though because he was just standing there talking to what I think was one of his friends at the bar stool. I waited. My parents taught me to be patient. Plus, if he is in the middle of helping this guy get a drink, that would be just rude of me to interrupt. So now I'm just standing there listening to these two chat up a storm for about a minute. 60 seconds and this guy hasn't noticed me. I didn't want my in-laws, who I thought might be leaving soon, think I had left the building. They had no idea I was at the bar trying to get a drink. So, I was starting to get a little impatient because the bartender is chatting up a storm with his buddy, the other person is also walking around cleaning up (good for them - at least they were working). Then, another employee walks up, I knew it was an employee because they were behind the counter, and that employee began talking to the other two about whatever fun stuff they had to discuss. I can tell you this, they weren't discussing helping anyone get a drink. They didn't even acknowledge me standing there. Still waiting. I didn't know what to do. I was the only person just standing there. Only one other customer at the bar and it looked like he already had a drink. So I did it. I did the thing that I think you all know we have to do nowadays in this s#!t @$$ economy. Businesses don't hire, nor do they ensure good customer service anymore. Not these kind of businesses. They know how to put the red tape up. They know how to tell you what you're not allowed to do. But they absolutely don't know how to look for nonverbals from a customer who clearly is waiting to be helped. I asked the man that walked up last, because i didn't want to interrupt the bartender and his story, "can i get something to drink?" The one I asked looked at the bartender with this look like, "what an idiot!" I waited to see if maybe that look he shot the bartender would get the bartender to jump into action. It didn't. The bartender just gave a look back at the other guy like "I'm not doing it." Remember, I just got here like three minutes ago. There is NO WAY these guys knew I had anything to do with my father-in-law and his little issue about the food. Plus, the bar is way off to the side in its little nook. The bartender couldn't have known. I mean, he was oblivious to me just standing there. How would he have even see the food thing happen way on the other side of the bowling alley. I gave them about 5 to 10 seconds. I waited long enough. I turned and walked away. Now, in a good business, one of them would have comment me down to tell me, 1.) "excuse me, sorry, did you want a drink?" Or 2.) "my apologies, we aren't open for drinks right now" Or 3.) or anything But they didn't. They just continued on like I was an annoyance in their night. I never got that drink I was hoping for. Here's the deal. The reason this place is trash is because their rules say you can't bring food into their facility. Totally get that. But it doesn't make sense in light of their employees will absolutely treat you like you're a second class citizen and refuse to even acknowledge you, let alone THEY WONT SERVE YOU DRINKS AT THE BAR of the place that you can't bring food or drinks into!! Choose one or the other. But don't tell people they can't bring in their sustenance and also not serve them. If I could, I'd get that little sticker you put on your truck back window of the dog peeing on Bolwlero. Btw, I will never bowl here again. I don't know who this place serves but it clearly won't serve me.

    FILTHY MESS- before our league everything should be cleaned- it's a mess. Horrible . Also, the floor is sticky by the desk. Not good. Honestly, if it wasn't for the people on my league, i dont know if i would bowl here anymore. But I love the sport, and unfortunately bowlero owns almost every bowling alley here in the valley with good leagues. And don't think they don't know that.

    Jesse Allen F.

    Great customer service in the pro shop from both Kyle and Keith. They watched me bowl and made recommendations regarding ball refinement and possible alternatives.

    Great conditions = great scoring potential!

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    3 years ago

    Love this bowlero been to so many and this is the best yet!!! E!! Was the best and so helpful.

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    Hanna L.

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    3 years ago

    Great for team gatherings, manager hands handed service and bar had great drinks! Definitely suggest for out of town teams

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    Hanna L.

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    3 years ago

    Great service, great staff will come back! And the food was great thank y'all for the great time

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    3 years ago

    They ended our game on the 10th frame, 5 minutes after close. I was 12 pins off my best and they didn't let me finish.

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    3 years ago

    amazing service and great entertainment and environment would come again great for family

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    7 years ago

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    5 years ago

    Clean and fun atmosphere to bring a small group to a large group. Food was actually good and prices were fair. will definitely go back

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    Page 2 of 3

    Ask the Community - Bowlero Glendale

    Review Highlights - Bowlero Glendale

    Every time I go with my family the Betsy makes the experience 100 times better and makes me wanna come back more and more!

    Mentioned in 5 reviews

    Read more highlights

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    We had been hesitant to come give this place a try for years because of the bad reviews…read more We have been pleasantly surprised to find that we received outstanding, friendly service, and we did not experience any games that were not working. Not only was everything in working order, but we were shocked to find several very rare games here! For example Jumping Jackpot, Chameleon Paradise, the Flintstone's coin push machine, a sit down version of Pirate's Hook. Icee's were good as was the soda. Didn't have actual food, but since the service was slightly slow, the lady gave us all these drinks for free which was super generous and fantastic! In the arcade there are multiple tables WITH CHAIRS where parents can actually sit down whilst their children play their hearts out. I have never seen actual chairs available throughout an arcade before, and we got to them all. Very refreshing! Now I know next time we can bring the grandparents. Ropes course looks super fun and is up above the arcade. If you want to bowl, they have about 20 lanes available. Prize selection is high quality and diverse. Far superior to Fat Cat's, Peter Piper, Chuck E. Cheese, etc. Again, if you have been avoiding this place due to the bad reviews, we encourage you to give it a chance. We loved it, and we had an awesome time. Will definitely be back. I only wish they would offer some kind of summer pass like Dave and Buster's. That would make it even better. Happy gaming! :-)

    Granted they got deals during the week, but if you're looking to bowl. Maybe you shouldn't as the…read moreaverage wait times are always like 1.5/2hrs and you can't reserve over the phone. Food was good, people were accommodating. Bathrooms were clean. Some stuff can add up if you're looking for an inexpensive way to spend the day

    Dave & Buster's Glendale

    Dave & Buster's Glendale

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    (465 reviews)
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    The food is like bar food, but still good burgers fries. The service is friendly fast. The ambience…read moreis really cool a ton of games a lot of parking for regular vehicles and handicap. You're right next to Cardinal Stadium and a bunch of other food places within walking distance highly recommend this place perfect for a family get together or birthday parties.

    Dave and Busters was a bit of a bust last night. Don't get me wrong the fun they have to offer in a…read morefast paced arcade for the kids is great and our server and the manager were polite and attentive, however I think the kitchen staff let their team and us down last night. We ordered our food and only got the salmon protein bowl brought out while still missing all the rest of the food for our party of 6. The manager and server were nice and tried their best to figure out what happened. Eventually the staff had said they accidentally dropped the tray of food before bringing it out. It took about 30-40 minutes to actually get our food so always really an hour from when we ordered to when we got our food. I did enjoy the buffalo wings we had as appetizers. I also was not very partial to either the guac or the cauliflower elote as the flavors were a bit bland on those appetizers. Once we got our food they had brought out my sons burger with cheese but we ordered no cheese because he doesn't like it and doesn't know what is good in life so yet another wait for him to actually get his food. I did like the spicy hombre cocktail which is made with an aged tequilla. The staff offered us free desserts and a $10 game card to make up for the food wait and errors. We appreciate that. To top it off I was brought the check on their hand held devices and it was not working so had to wait for the server to bring another to check out. We have been to Dave and Busters many times but this visit was not one we would like to remember. Hopefully next time we have a better experience as I figured it was just an off night.

    Topgolf

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    This is my go to Top Golf in the Phoenix area! Food, drinks and service are always on point! Jack…read moreL, who checked us in was very polite, friendly and accommodating. Rob was our server for the bay and he was great too! Can't wait to go back!

    I visited Topgolf Glendale on Saturday night (3/14) and had one of the worst service experiences…read moreI've ever had here. We were in Bay 109 and our server was De' Laurence. Normally, a server greets you shortly after you arrive and goes over safety, but we waited about 10 minutes before he even came by. When he did, he skipped any introduction and just asked what we wanted to order. I've had the Play More Membership for about 5 months and ordered waters and an appetizer, the chicken buffalo dip. The food actually came out quickly, in under 15 minutes, which was great, but our server then confronted the food runner in front of us, questioning whether the order was even ours because it came out so quickly. It was uncomfortable and unprofessional, especially since the runner confirmed it was correct. From there, the service continued to decline. I had to repeatedly remind him to bring waters, plates, and napkins. He eventually brought four plates but only two napkins for a group of four, and even after asking multiple times, the waters didn't arrive until we only had about 15 minutes left of gameplay, after asking four times. By that point, we were already 30 to 40 minutes into our session. With about 12 minutes left on the hour, he came to charge us using the handheld device. After we paid, we chose not to tip because the service was clearly not up to the usual standard we expect at Topgolf. He immediately turned the screen, saw the $0 tip, and loudly said, "I'll make sure you guys never fucking come back here again." He said this aggressively and loud enough that the surrounding bays turned to look at us, which was extremely embarrassing and completely unacceptable conduct, especially given his tone and inappropriate language. He then left the bay area. Shortly after that, a manager came over and told us to leave, even though we still had about 10 minutes of gameplay remaining and unfinished food. The manager also refused to provide the server's name, despite it being clearly visible on his name tag. The manager told us, "My server said that he was disrespected by you guys, so I'm going to have to ask you guys to leave." Even after explaining the situation, he still did not try to accommodate us. To be clear, the gameplay and the food were great as usual, but the service and how this situation was handled completely ruined the experience. As a loyal Play More member who has been coming to this location for years, I'm extremely disappointed. Being verbally disrespected and then asked to leave without any refund or compensation for unused time and unfinished food is unacceptable. Especially after we waited an hour and a half to get a bay. Which we happily waited due to previous amazing customer service from other servers. I hope management takes this seriously, because this is not the level of service I've come to expect from Topgolf. De' Laurence needs more than just a conversation with management--this was extremely unprofessional and very disappointing. His demeanor and behavior are not appropriate for a customer service role.

    Bowlero Glendale - bowling - Updated July 2026

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