Updated Review: Eight days ago I was in this store having no prior experience of knowledge how…read moreparcel service worked. Today it arrived in Texas from California. I'll definitely send more out using USPS from your store.

I had a bulky item to ship. They were very creative in their solution by using 2 boxes. Very…read morereasonable and they are an ups drop off location . . Pros

This was my second time coming to this FedEx Ship Center and it's quickly becoming my go‑to spot…read more The parking is easy, the entrance is simple to navigate, and both times someone was already at the counter ready to help. That alone makes a huge difference. What really stands out is the staff. They're friendly, helpful, and they actually smile. I never felt like I was interrupting them or pulling them away from something more important. It's a completely different vibe from the FedEx store where you can hear employees talking about who is going to help the customers up front. Here, you walk in and you're taken care of right away. For the easy access alone it's worth coming here. For the genuinely nice people, it's worth the trip every time.

This in an update to my last review…read more Parking 4: I'm happy to report that the parking situation has improved immensely and now there are plenty of available parking spaces. Their delivery try is are no longer parked in customer spaces and looks like that they have also figured out a way to stop no -customers from parking in the lot. Well done FedEx! Service 5: I have noticed that different FedEx locations exhibit different levels of customer service. Perhaps management and employee dependent? I always receive prompt and polite service at this location. The last Word 4: a solid option for dropping off or picking up FedEx packages.

I would not recommend this shipping center if you need reliable and timely package handling…read more Unfortunately, my experiences here have been very disappointing. The business does not appear to consistently follow its posted operating hours, which can delay carrier pickups from services such as DHL and FedEx. As a result, packages may sit for multiple days before being processed and picked up. They seem disorganized, and customer service was not as professional as it should be. She's just rude. If timely delivery and dependable service are important to you, you may want to consider other shipping options.

Marry assisted me and helped me ship my package. She explained everything thoroughly. I shipped an…read moreitem via usps. They have good quality service

Super fast service everyone was really friendly as soon as I walked in, I had to do some printing…read moreso I had to email them. They do charge a service of two dollars to email them, the girl was very efficient and I had a lot of emails to send so she was very patient with me. I have also used UPS store to ship out some returns always super easy to do. They just scan the QR code. parking sometimes can be challenging. They only have a couple spots for that store out front and sometimes I just park in a paid spot.

Since its inception, UPS has been making deliveries to your home, to your business and/or to your…read moreloved one by means of.... Plane, Ship, Semi, Train, Truck, Van.... And even by Bicycle!!! Wait, whattttt????? Yes, the company which was started by two teenagers who began a messenger delivery service by bicycle in 1907 turned out to be the largest package delivery system globally of its time. Of course, nowadays, other companies have come into play, putting their own spin on how they can get you your package even quicker. Despite this.... UPS is still a Global Leader in its industry and ships nearly 6 billion packages per year. Fun fact: UPS stands for United Parcel Service. ------------------------------ Personally, I love shipping items via UPS. The guaranteed tracking number that comes with every single thing you ship and not having to pay extra (I know I know, the price is built in) but it's the principle of it and I like being able to track what I'm sending out. Also, sending something with USPS aka snail mail just doesn't give me the same confidence that my package will arrive like when I ship it with UPS. Also, I love UPS' consistency. If you see a UPS driver in your neighborhood around 1pm today, you will more than likely see them in your neighborhood tomorrow at.... You guessed it, 1 p.m. Yeah, Their routes are carefully researched and designed for consistency which makes for a reliable service that you can count on. Fun Fact: UPS has implemented for drivers to only make "right hand turns" to avoid accidents and improve efficiency. Anyone ever see a UPS driver go left?? lol But Lance, what if you don't have time to sit on your porch and wait for that reliable UPS driver to roll through at 1 pm like you claim they do? Enter the UPS store!! Yeah baby! A brick and mortar store front where Monday through Friday you can drop off your package from 830-7pm (10-4 on Saturdays, 10-3 on Sundays) and leave there with the confidence that your package will get picked up by a UPS driver and then later delivered to its destination as scheduled. Other than dropping off your UPS packages.... The UPS Store offers the following services: -Fax Machine Services -Notary -Passport ID Photos -Office & Mailing Supplies -Amazon Returns!!! So.... Who's ready to ship some stuff??

Normally I go to the ups store on Devonshire and Mason but only recently discovered this location…read moreand it's sometimes more convenient as it's on my drive home from work. I ship a lot due to Mercari and this place is easy peasy to just drop off for them to ship. Good parking. Good lot to get out of if you're driving north on Topanga. Friendly employees. All is good here.

I had a return to make (Zappos.com sent me used shoes and tried to pass them off as new!) and it…read morewas very fast and easy at this UPS Store location. The super nice guy who helped me out could not have made the return any easier! Plenty of parking, even a few 10 minute spaces right in front of the location. There were two other customers in the store, I still was done in under 3 minutes. I would definitely use this location again.

I was going through a hard time my uncle passed away, and I needed a big poster to take to another…read morecountries since we were not gonna be able to do an open casket funeral service there, and thankfully, they were able to help me create the design added and add dates, names, etc., on the picture it came out so beautiful. I went back to purchase work copies. Highly recommend.

I was looking to print some digital photos and was hoping to go with a small business instead of…read moregoing to a FedEx or Shutterfly. I reached out on Yelp because this business came up when searching for photo printing services but was very disappointed with the quality. This business doesn't seem to have experience with printing regular photos in standard photo sizes, and I wish they just refused to take my order instead of wasting my time & money. For context, I was shown proofs before printing and several of the photos were distorted to fit the dimensions of the print. When I asked if they could just crop it to avoid the distortion, they seemed to struggle to figure out how to do that. I was there for a total of 45 minutes, and I ended up with only 4 or 5 prints because they did not know how to fix the issue. Granted the prints came out well, but I probably spent double or triple the price for what I would've gotten at a FedEx without the convenience or speed. I honestly should've just walked away but didn't want to walk out empty handed for the time I spent waiting. Now I regret paying full price for subpar service and a disappointingly incomplete order.

I had such an amazing experience at FedEx thanks to Sara! From the moment I walked in, she greeted…read moreme with the sweetest energy and made me feel genuinely welcomed. I came in needing help printing a poster image, and she went above and beyond to make sure everything came out perfectly. Sara was incredibly patient, accommodating, and knowledgeable throughout the entire process. She took the time to answer my questions, offered helpful suggestions, and made what could have been a stressful task feel effortless. Her positive attitude, professionalism, and exceptional work ethic truly stood out!

Very rude person working there. I avoid going there ! This place is close to me so I used it often…read more Depending on who helped me my experience changed ofteI was there couple of times and they were nice and polite but yesterday I was treated badly! Usually they would refund if the print is blurry and not usable but that didn't happen. The cashier was rude and said you used our computer so we have to charge you. He added: your original file was blurry because it was a screenshot! I said my screenshot was not blurry but apparently you know already that on your system the screenshot shows blurry! It is not fair because I can't use it. He looked angry and said mam you used it and I will not refund! I am not trying to mistreat you!!!!!

Avoid like the Plague!!…read more Rude miserable condescending employees! (I watched them snap at other customers too--telling one person to "hurry up and take a picture, there's a line.") As for my experience: Terrible service. Agnes was rude right from the start. I asked which box I should use for my shipping label, and she snapped, "You don't know?" I asked if she could scan the label I was clearly holding, and she just told me to go pack my item without explaining anything. I asked which box to use since they're different prices, and she said, "Pick a box. I don't know." Super unhelpful. After I packed it and waited in line again, she said, "It's not taped," with a bad attitude. No help, no explanation, just rude. I finally asked for a supervisor, who was calm and actually explained how everything works. This whole thing didn't need to happen. Really bad customer service.

This place is ran by morons! Wbere do I start? My package was supposed to be delivered on a…read moreTuesday. I recsived a notification stating It had been scanned/delivered in my mailbox. I go check theres nothing. I call the local office 8601 Canoga no one answers 20 calls later an idiot named Si gh answers and proceeds to tell me he can't help but the supervisor Angel would call me in 15mins. well.. Angel never called. I call back a couple of hrs later and a rude lady Joanna tells me Angel is at another facility and Singh is gone for the day! Wow! I explained the issue telling her I havent received anything. she reads the email back to me as if thats new to me and tells me with an attirude that im missing it that it should be there and if it says it was delivered it should be there. Great! no help. Two days later, to my surprise! an empty manila envelope is in my mailbox OPENED w stickers and writing stating no contents inside/ openned. So, why did I get a notification stating my package was delivered on Tue? why the lies? Why claim to have scanned/delivered it. I go over to the office on friday and the ding dong "supervisor" Angel all he does is excuse everybody in his office telling me stuff happens and literallly telling me "oh well". Zero accountability for the false scan/ terrible customer service/ the lies/ theft! Lastly he makes up a new story telling me someone turned in the empty envelope. Everyone at this place is useless Doug, Joanna, Singh, and the worst one of all Angel who should be demoted immediately. What a useless excuse of a person.