Honest Air is exactly that, they NEVER try and sell you services you don't need and they are super…read morefriendly and care about their customers. Give them a call, you'll be glad you did!! Joanna

Absolutely top notch company. I will not call anyone else for hearing/air issues. I've had heating…read moreunit issues last winter and this year. Last year my heat went out the night before a holiday (MLK DAY). With several inches of snow on the ground and still falling they promptly responded the next day and had heat on literally within minutes. This year heat went out again. Promptly responded and got heat back on. However, it went out again an hour later. Long story short they had to make multiple return trips to make multiple repair/part replacements. Never charged more than the first service call fee and originally diagnosed issue. Knew and was able to make multiple repairs under warranty coverage that I didn't even know about shortly before warranty was to expire. So courtesy, patient and customer focused and persistent in getting it done right with an exemplary attitude throughout. Very reasonably priced each time I have called them for service. So impressed with these guys and this trustworthy company. Very highly recommend.

they were on time. quick. efficient. went above and beyond. got us in within the week we called…read more we bought a new home and while it had what looked like a c wire in our thermostat it was not connected to anything and we had no idea what we were doing. JR came out. got us hooked up and gave us some tips and tricks to get our new smart thermostat in a good schedule! the price was the best we were offered and we had called around to find the best bang for our buck. they also had options to pay via venmo to save on card fees! give them a call. you wont regret it

We had a 25-year-old HVAC system that sounded like you were at the end of a runway...our…read moreNashville-based daughter and son-in-law told us to contact WilkerSon's and they responded quickly; talked to them in person and came out to take a look. They recommended a system and accommodated me with a date that worked. The "Sons" came out with an assistant and worked 3 hours to fully remove the old and put in their new systems. Now it sounds like a small air purifier!! These guys are professional, courteous and very knowledgeable. I checked their pricing and it is extremely competitive. Worth a call!! Joe C.

Very satisfied with their service Called in the morning and…read morethey were able to squeeze me in within 30 minutes. Eric came out very polite and pleasant person to deal with. Thank you for your service.

I am so thankful my friend recommended these guys. They actually know what they are doing!!…read moreHad to replace my AC unit, part of it due to other companies treating it the wrong way... yay! They are always fast to respond, they show up when they say they will. They are so nice, and they explain the technology behind what they are doing in a way that is easy to understand.

I've struggled for a bit with my upstairs HVAC unit. The unit was poorly installed, low quality,…read moreand way oversized. When I first moved in, it sounded like a freight train was taking off when the second stage kicked in, and papers/curtains would literally fly around the room. I've had two other techs come look at it so far. The first tech disconnected the second stage, which caused a ton of humidity issues last summer. The second tech said he could dump the extra air in the garage or outside. I gave up last year and ran a dehumidifier to make it through the end of summer. This summer, I decided I'd try one more time before looking at replacement units. Ben Fraser from Roscoe Brown came out and spent quite a bit of time digging in. He found one major issue - the TXV was not set properly, so the unit was not cooling properly. He reconfigured the valve and reconnected the 2nd stage. Finally, he adjusted the airflow to be much more reasonable for the ductwork. The result is much cooler air, much better dehumidification, and no more freight train! It's not perfect, but it will keep me from having to buy a new unit for several more years. The price was fairly high compared to some of the non-name-brand techs, but the results were great. I was happy with the price considering the results.

I needed to install a new water heater in my West End condo today . I hired Roscoe Brown because I…read moreuse them always for my HVAC maintenance. Felippe, Jake, & Tim from Roscoe Brown came this morning to install my new water heater. They were wonderful! All three technicians were courteous and knowledgable. I could not be more pleased with their service. West End Condo owner and long-time Roscoe Brown customer, Suzanne Sousan

I have been using this company for several years now. I have been very happy with them till just…read morerecently when they took advantage of seniors and cost us an unnecessary $ 99.00. I called them for a repair and my husband told them it needed the gas. So they come out and tells us yes it needs gas! But get this they say we don't put the gas in anymore! They purposely withheld that information from us just so they could charge for a service call knowing fully well they couldn't perform the service needed. I have now decided to file a BBB report . I will be looking for a new service company. I had been paying $ 119.00 a year for Spring and Fall check ups. Not bad very reasonable. My husband called and was told the plan was 100 a year. Then why am I paying 119.00? I called up and to inquire about the rates and was told they do not offer the yearly maintenance plans anymore. Well how can that be if not 5 minutes before they gave my husband a quote for a 100.00. I do not like dishonest companies. I thought so highly of this company for a long time. Nothing good lasts I guess. Very disappointed. I have never heard of an AC Company not having a yearly plan. They also said we needed another capacitor at 150.00. The one they put in didn't even last 5 years, and they should last from 5-20. I had asked for a refund of the 99 dollar fake service call and was denied so therefore I did not let them put this in. We bought one from Amazon for less 20 bucks. Big mark up.

They quickly repaired my unit, and were swift to resolve an issue that came up after the repair…read more They always call the following day to see if everything is okay.

Very honest, personable, helpful and speedy service. I highly recommend them for any service needs.read more

After more than 6 different companies I consulted, I kept going back about 6 years ago when Estes…read moreserviced my old nutone HVAC System. The repair was excellent and the service guy competent and friendly. So, after 6 months of estimates and exhaustion, I called Estes. Jim was great in being patient with my questions and concerns. That made a difference. I decided to go with a higher quality model than my budget but am so pleased so far with the system....Didn't want their temp star brand but they still delivered great service. Now a little disappointed in the installation of the foil face, I think, , (silver duct wrap insulation was glued haphazardly to the house...not appealing ). The workers not as pleasant this time around. I'll still recommend Estes any day over these corporate companies insisting on paid service memberships up front ...

SCAM ALERT. Proceed with caution. Tech, whether intentional or not, reversed the fan direction and…read morethen qutoed me 1200 to fix it and fill up the freon. Had a 2nd opinion come out and ask me who was messing around with the fan because it was hooked up in reverse. The 2nd opinion tech was able to get the unit working at the service call without the freon they told me I needed or new condenser fan. Also important to note, there would have been no way for the unit to have been operational two full summers) with the fan in reverse, leaving the only people to have reversed the fan direction being J&J. When presented with this information, J&J became defensive and instead of apologizing, refused to come out and fill up the freon on the other unit. If they weren't so defensive, I'd be more inclined to give them the benefit of the doubt. They instead chose to get ugly with me leading me to believe I had uncovered their scam. Again, proceed with caution. Attached is the bid with the condenser fan that wasn't needed and supporting text from my tenant who as also told our problem was the fan going the wrong direction.

AC conked out over the weekend. I called J&J, and they had someone at my house right away. Caleb…read moredid the repair. Super nice, fast, and efficient.

Would not recommend. I had a 3 ton AC unit installed. They replaced my old unit with a new one in…read morea different location that was convenient for them. This meant not putting the unit further back in the crawl space but right in the way of my crawl space entrance. This also meant installing a new pad that sits beside my already large and accommodating pad for the units, which also blocks a sprinkler head. The pump/drain installed was put right next to the house so water would drain between the foundation of my house and the pad. That also created a lot of algae buildup. I fixed this myself. Does the unit blow cold air, yes. Is this quality work? Not in the slightest. Despite this experience I called this company out to have my air ducts looked at for potential cleaning. A recommendation was made to have my air ducts cleaned. The quote received referenced systems being cleaned. It was NOT clear when they first came out they would only be doing 1 of 2 systems. I learned this while the work was being done. I reached out to express my frustration that a $1200 duct cleaning was only for 1 of the 2 systems. I received a call back with the technician citing he only looked at one system. The technicians explanation and the quote did not make it clear that only 1 system would be cleaned. Strange too that the odor that triggered this duct cleaning was on the system they installed. I had no issues with the original system that was there for 13 years. I will not only NOT recommend this company, I'll go out of my way to warn others. There are plenty of companies looking to earn peoples business, and I'm glad to give it to them.

We had an A/C issue and our normal company couldn't make it out so we called Covenant. We have used…read morethem for seasonal maintenance but nothing else. Trip charge was $109 to basically tell us to turn it off and they would be back the next day. Said he couldn't charge the gas because it would just run out. Night of heavy sweating. As they said, they came out the next day and analyzed the issue. $300 for leak detection. Once they found it we were told, even under warranty, it would be $2100. I do not like to get one opinion so I called our normal company. They came right out, found the leak without $300 leak detection and said it would be $800 out the door. In addition he charged it and said it would last us a week and call if we needed him before then. I do give credit to Covenant for coming out but charging us 3 times as much was ridiculous.