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    Brake Check

    3.2 (85 reviews)
    Open 7:30 am - 6:00 pm

    Services - Brake Check

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Brake Check Photos

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    My tie rod they broke.

    Let me start by saying that John R. is an absolute disgrace of a manager. He and his crew at Brake Check are nothing but incompetent hacks who will destroy your vehicle and then refuse to take any responsibility for the damage they cause. I brought my car in for a simple alignment, and these clowns managed to snap my outer tie rod. (My car is from the north so there's a little rust but if it was not able to be worked on I should've been refused service from the get go.) Instead of owning up to their mistake, they left my car immobilized, then had the audacity to jury-rig it with chicken wire and basically told me to get lost, like it was somehow my problem now. No apology, no offer to fix what they broke just total negligence and zero accountability. If you value your car, your time, and your sanity, do NOT take your vehicle to Brake Check, especially not the one managed by John R. If something goes wrong this coward won't lift a finger to make it right. P.S John told me I need a whole new rack and pinion and I towed it down the street after and got it fixed for $150. What an utter clown and con artist!

    After oil change
    Tonyia F.

    Went in for a routine maintenance oil change. I had a coupon and wanted to save money so I came here. My vehicle never had any oil issues prior to me coming. Never leaked oil, nothing. Oil change was done and I started noticing oil spots in my driveway a couple days later. I took my vehicle back up there, they raised it up and showed me where it was leaking. They stated that I needed to replace the oil pan gasket and my car was also leaking from a hose up above the gasket. They stated my gasket needed to be replaced. This wasn't an issue before I got my oil change. I'm certain they put my gasket on too tight, perhaps even stripping it. I have to pay for this gasket myself now. At 1st they weren't willing to do anything. They stated "Well it's not leaking alot of oil." It shouldn't be leaking NONE! I guess the service manager wasn't going to take responsibility until I insisted that something should be done. He stated that if I replace the gasket then they would replace the oil. This was poor customer service. I've now had the headache of running around town looking for this part and having to wait cause it needs to be special ordered. I will never return to this place again. I should have taken it to where I usually go, a real oil change place, not a place that specializes in something else and does rush jobs for oil changes. I repeat, my vehicle was never leaking oil until I took it here. I still have to take it back up there and I'm extremely leary on doing so because fear further problems will occur.

    Allegra R.

    Chris and Jesse helped me out so much! Service was Great! RECOMMEND! Was informed about my car and out of there fast!

    My Focus ST 2017

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    14 years ago

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    Brake C.

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    Page 3 of 3

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    Review Highlights - Brake Check

    The customer service was amazing, John was more than helpful and respectful!

    Mentioned in 5 reviews

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    Walmart Auto Care Centers

    Walmart Auto Care Centers

    2.2
    (6 reviews)

    Issue with getting tires that I paid an extra 58.00 for the warranty. When it came time to use the…read morewarranty which they said the tire was eligible for, they said I would have to buy another tire. They also put truck tires on my car which is not good for the transmission. I had to go back 7 times and the tire is still not fixed. I had to order a new tire that does not match the other tire that had the flat that they said that they could not repair. They do not make the tires that I purchased from Walmart just 6 months ago. When does this end??? Now I am out hours of my time and I still do not have a replacement tire and I still have not been reimbursed and they still have not reimbursed my card for the tire that is sitting at their store that they refused to install so it is a no win situation. I have had about 7 visits now. This has put a great deal of stress on me. When the tire was flat, the manager of the store told me to just drive the car over there like that. (It is not good to drive a car on a rim like that). I have had nothing but problems after dealing with all of this and no one seems to want to help me. The store manager even apologized to me for the way that the auto center manager was speaking to me in front of other people. I feel completed disrespected by these people and feel that my safety and the safety of me car has been compromised. I even had some who works there actually make comments to me about how badly they were treating me and he did not know what they were giving me such a run around. One employee there told me I should "Just sue them" in a totally serious manner. Also, after paying for a 3rd tire when I only wanted one or two originally, they wanted me to buy a fourth one and pay for instillation when they never honored the warranty to begin with and the tires would have still been mismatched. When I brought in a tire that was determined to be eligible for warranty coverage, I was told that the tire could not be repaired and that the original tire I had purchased was no longer available. I was then left trying to find a replacement that did not properly match the other tires on my vehicle. Despite paying for a replacement tire, it was never installed, and as of the date of this review I still have not received reimbursement for that charge. To make matters worse, I was advised to drive the vehicle to the store while the tire was flat, which I found concerning from a safety standpoint. Throughout this process, I spent countless hours making trips back and forth, waiting for callbacks, and attempting to obtain a resolution that should have been straightforward. I also experienced what I felt was unprofessional treatment from management in front of other customers. The store manager later apologized for the way I had been spoken to, and even Walmart employees expressed surprise that the issue had not been resolved after so many visits. One employee went so far as to tell me that he did not understand why I was being given such a difficult time. After paying for a warranty, paying for a replacement tire, making repeated trips to the store, and still not receiving a satisfactory resolution or reimbursement, I feel completely let down as a customer. The amount of time, stress, inconvenience, and frustration this situation has caused has been significant. As of the date of this review, this matter remains unresolved. Because my repeated efforts to resolve these issues directly with the store have not been successful, I intend to file complaints with the Better Business Bureau, Walmart Corporate Customer Relations, and other appropriate consumer protection agencies in an effort to obtain reimbursement and a final resolution. I strongly encourage other customers to keep detailed records of their purchases, warranty documents, receipts, and communications if they need to make a warranty claim. Based on my experience, doing so may be extremely important.

    Noah Noah Noah!!! What an amazing human being. He is a perfect example of what customer service…read moreused to be like. Walmart needs to recognize Noah as being a stand out employee. Needed some urgent work done on my car on a busy Sunday afternoon and he was so accommodating and got to it right away. Thank you Sir! Somebody raised you right. PS I owe you some donuts

    Brake Check - autorepair - Updated August 2026

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