Great experience at Saul's Autotek! Hopped right on our issues we drove up with at 4:30 on a…read moreWednesday, gave us excellent customer service, spoke with us every time there was a update, and they stayed late to make sure we got it done and back to our Colorado Springs home we were staying at on our vacation. Coming from North Carolina and needing to get back in a few days, Mike the service manager really helped and made sure we were taken care of. Even speaking on their work if we have any issues when we get back home to give him a call. Highly recommend!

Overpriced, dishonest, late and shoddy work…read more We had the misfortune of having a car break down on a Saturday, transmission, and they were the only place open that was within distance. It took them a week longer to get the work done than we were originally told. Once they finally installed the transmission, we were told that it came with a faulty sensor, and that they would have to get the part from Honda. They then charged us for the faulty sensor that came with the transmission -- almost $300. The initial quote for a new transmission was $10,000 parts and labor. They said that they could get a certified, refurbished one and drop the price to closer to $8,000. We chose to go with the certified refurbished transmission (while we were waiting for the work to be done, 4 hours after we showed up -- and it was still the next day before they finished it -- the manager was talking to us and saying that a brand new transmission for the car would have been $16,000 -- even though 2 weeks before he had quoted us $10,000). The final bill, with the other things they added on, was $9,700 (which turns out to be significantly more than what we were told and more than other shops would charge). They also told us a list of things that needed to be dealt with that were problems with the car. I was curious simply because I heard three other customers being told that they had similar issues that needed to be dealt with. Driving the car the next day, there was a weird squeaking sound. We took it to another shop to see if they could diagnose the problem -- a number of the bolts holding the transmission were loose! They tightened them up and the sound disappeared. Not only was the work very late and overpriced, it was shoddy. We also asked this shop to check the other issues that Saul's Autotek had said were issues that needed to be addressed, and we were told that those "issues" were fine.

Provided free transmission diagnostics. Very nice, helpful and transparent when it came to the…read morediagnosis.

After a bad experience, Tom and Randy really handled things excellently. I appreciate them taking…read morethe time to listen to me and then going out of their way to make it right.

Had a Transmission rebuilt for a ram 2500 diesel and we were strongly convinced from them that we…read moreneed a rebuild with billet parts. So we did but unfortunately there warranty was only a year and take a guess. A few weeks right after the warranty the tranny grenades itself. They cant do anything to help except charge us another 12-13k for another junk rebuild. Anyway don't do transmissions here and definitely find a longer warranty. This was a company vehicle and we wanted to have a relationship with a mechanic for our fleet but when I called back the immediate no help, and made it seem like I was lying when they told me they need to see it. It was at AAMCO they showed me the damage so I wasn't lying

I called to get the fuel filter replaced on my Denali. Jim got me in and out on that same day. The…read morestaff is very good and attentive as if they were working on their own vehicle. well done!

went in and Mr. Mason helped me out got me in and out the door service was great. The lobby was…read moregreat good coffee, good snack snacks well honest people here come get your services done here.

Great service and incredibly personable and professional. Really have appreciated the honest…read moreservice.

They were honest and quick and reasonably priced. I'd recommend them to do work or just…read moremaintenance on a vehicle.

Parker transmission fixed a big mess that another place made…read more They took responsibility and helped me out.

After I replace new battery sometimes i can not start the engine so i decide to do inspection with…read morethem and they found out because Battery terminals were to loose and i pick up my car when i pay the bill i show them two coupons the front desk guy he told me because is all labor so i can not use this i did not see there is kind request on those two coupons the whole crew has been changed they use to be very friendly and nice

This was my first time leaving a review for any business, but I feel compelled to share my…read moreexperience at Christian Brothers Automotive on East Arapahoe Road in Aurora. 1. Pricing far above other quotes We were charged $558.31 (before a 15% discount) to replace a single front wheel lug stud. For the exact same repair, I later received written quotes of $228.80 from an independent shop and $381 including tax from a Subaru dealership. That means Christian Brothers' price was about 2.4x the independent shop and about 1.5x the dealership for the same job. Christian Brothers owner and employee told me they used an ALLDATA labor guide to calculate the bill and charged 2.1 hours of labor, while the other shop quoted 1.0 hour. I understand different shops can have different labor rates and methods, but this felt significantly out of line with other reputable options in the area. 2. Response to my concerns When I raised these concerns by email, the owner's reply came across as dismissive. I was told that "complaining about the price after the fact is mute at this point" and that if we did not like the cost, we should have gone elsewhere. I had hoped for a more constructive conversation about why the price was so much higher than other quotes. We chose this shop largely because of the "Christian Brothers" name and the expectation of fair dealing that came with it. Unfortunately, based on this experience, we would not return and cannot recommend this location to others.

I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

UPDATE: 2 months after repair the Check Engine Light came on for same issue. I reached out to the…read moreguys and they told me to swing on by when I can. I stopped in and they quickly confirmed the issue and the following day they had the new part in and replaced the part that was faulty - all covered by them - no charge to me. 5 Star! Original Review (April 6th) Was super pleased! Brought my Cherokee in and they gave me a free diagnostics on the spot - I set an appointment for two days after. They got me in, completed the repair, made recommendations and I was on my way. Super competitive pricing. Highly recommend.

Amazing group of people super understanding and very professional may I add super talented!!!!!…read more10/10 recommend.