Id give them one star but they can remove those. Over the phone they told us $400 for brakes. Got there and they tried to charge us $2100. Very dishonest people that try to get every dime out of your pockets. read more

Worst service ever took my vehicle in to get work done . Like brake flush, rotos turned. Well if they take the rotors off to turn them, they would notice the road rotors. Take brake pads and shoes. The shoes for the emergency break. Well, they never addressed emergency break or even. Let me know. addressed. check them. There is no pads on the shoes. Everything is rusted up. When I was a tech that was considered a safety issue and also an up sale [[HIGHLIGHT]]Talked to the manager. She says that isn't part of the inspection. fine then part of the techs job if he is certified. That is a safety issue and a up sale[[ENDHIGHLIGHT]]. Brakes Plus very unacceptable. No Quality, at all.. read more

Got an alignment here for $120 just for a crooked steering wheel. Pretty disappointed seeing how this was my first time being at this location, will not be coming back. When I left, my steering wheel was way off to the left while driving straight (see picture). It wasn't this bad before I got here. Had to come back an hour later just to get an alignment AGAIN. Luckily, they fixed their mistake but let this be a lesson to them to FIX IT RIGHT THE FIRST TIME (see pic). [[HIGHLIGHT]]It's Saturday and people have plans/errands to do![[ENDHIGHLIGHT]] read more

Brakes Plus - Steering wheel when I first left the shop this morning. Road is pretty flat, steering wheel shouldn't have been this crooked. - Auto Repair Near Me - Greeley, Colorado

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[[HIGHLIGHT]]Fernando I believe or Hernando was great with working with me.[[ENDHIGHLIGHT]] car runs great and job was quick and easy! highly suggest brakes plus for oil and brake needs!!! read more

I had an appointment for 3 pm and got there early. They had me in and out within an hour and a half even with me getting there early. I went to another place and paid almost $200 less with a better quality and customer service. [[HIGHLIGHT]]I will be coming back here for more services![[ENDHIGHLIGHT]] read more

Got a quote from a place that charged over $200 for an oil change. I thought $130 was on the high end... anyway, they wanted me to get new calipers, rotors and brakes for my front. I knew after a $200 oil change I was going to shop around. I was able to get an appointment and save almost $300 by going to see Brandon on 23rd Avenue. No BS! He was upfront and honest and didn't take advantage of a woman who drives a truck. Thanks Brandon- you're truly my hero in helping me recommend a great honest place for people to go when they need services for their vehicles! read more

First time at brakes plus. We came to get new brakes and were pretty quick and not so pricey. [[HIGHLIGHT]]Sandy was friendly and service was great, they even told us things that needed attention.[[ENDHIGHLIGHT]] We will definitely go back for future brake needs. read more

Incompetence regarding mistake they made after a brake job On 4/3/2023 at the 23rd Ave Greeley, CO Brakes Plus had front rotors and pads replaced then driving days later and noticed an intermittent grinding from the driver side wheel that got progressively worse. After getting home found 2 lug nuts I could remove with my fingers and the rest on the driver side wheel were way under torqued, I thanked God the wheel did not come off with my children in it. Next my wife and I noticed a clucking sound not present before the work. Noticed a sway bar link broken on the same wheel not torqued. This store is incompetent in not tightening lug nuts in the first place and doubly so in not identifying such an obvious deficiency as a broken sway bar link unless as I suspect it broke after they had my vehicle but having made my vehicle worse in the clunking sound really confirms it. read more

All I can say is excellent excellent excellent!!! In these times it is rare to find honest people that will give you good service without trying to take advantage of you. They found a one hundred dollar bill in my that had fallen on the floor and made me aware. Not many people have the honor and integrity to do that. I will be a customer for life and tell all of my friends that breaks plus at 2707 23 ave are really great people!! Thanks! read more

Did a fine job on my truck. No BS. Just in and out, new brake pads. I think the guy I dealt with was named Brett maybe? He was solid. Good service. read more

I only gave them a 1 because there is nothing lower. Step daughter had her car aligned there, and they wrote up her tires were severely over inflated, and dropped the air pressure down to 30 psi from the 50 that I set them at. They re the tire pressure off of the door sticker, which would make sense, except that the car is 05. The tires have been replaced a few times, and the tires on the car are marked for 50, right where I had them. The door sticker applies only to original equipment or direct replacements. The best part is the shit this caused at home, because I was the dummy who "overinflates" them. I have been a heavy equipment mechanic for almost 30 years, not some "expert technician " like you have employed in your Greeley Co store. Learn the job before you get someone hurt, or worse read more

I bought a set of brake pads from the parts store next door to them and they ( Brakes plus) would not install them , they would only install ones bought from them so they could mark up the price. Will never do business with them ever and never recommend them to anyone. read more

Josh was able to take care of everything for me! It was a hassle free and quick experience. Would recommend.

Josh was great, went theextramile to get my rotors in the same day. Fair price, good work.

Jes shern knows what she is doing, Good place to go. My car needed a look at and she helped me which was need. I will be going back for a oil change. read more

Total mistake took car in for an oil change watched the mechanic wipe his nose then start my car and pull it in. He must have been sick, he was coughing then he took three breaks too smoke a cigarette right in front of the garage doors. I talked to one of the managers there and that turned into a sick ordeal. After all said and done, and would not accept my coupon. I left. Only to find stains on my seat like grease or something. It transferred from my car seat to my office chair back at work. This place needs to close. It's disgusting filthy smelly the workers are not any where close to being professional. And they tried to charge me for free coffee. This is sad. If you want a case of Covid start here read more

0 out of 10 would not recommend. I put my car In on Monday at 10 am. it is thursday and they still haven't even gotten to it. they told me same day or the next at most. read more

I wish I could share the names of the people who assisted me during the visit, however, I cannot recall. I have three things to share: 1. Be sure to ask questions about both how long an inspection will take, as well as whatever service(s) you may need. That way, you can plan your day. You don't want to be caught thinking that things will be quicker than they will be. 2. Do your research to ensure you are both paying a reasonable amount and that the technicians are skilled. I believe I did both, so was happy with the work. 3. Both of the folks I spoke with were responsive in answering my questions, gave thorough information when I checked out, were kind, and guaranteed their commitment to making things right if something with their work didn't work out. I hope you have a good experience. read more

called in and the next day they got me in and fixed up. however the following day I need more work done and they offered to do it for more than a fair price. very polite, and quick with service. I highly suggest Breaks Plus in Greeley Co. read more

Kelly and Brandon were such a pleasure to work with. They got me what I needed in my budget. They were really pleasant and very funny. Nick the technician was also very good. Will always be a Greeley Brakes Plus customer. read more

Good people work here. I was very impressed with their work ethic. I took my car in for an oil change. They were able to schedule me at the end of the day, last minute. They treated me nicely and everyone had a positive attitude and was working very hard. I was impressed considering it was scorching 100 degrees outside. I noted unusual attention to detail and received valuable, straightforward advice about my hybrid car maintenance. I will be returning to this shop even though it is further away for me than other shops. read more

Went there yesterday got a 8am appointment this morning Joshua took care of my 2009 Challenger. Did exactly what I asked didn't up sale anything . Twenty minutes later done n done . EXCELLENT CUSTOMER SERVICE A-1 great employees fast always my guys for breaks and other auto problems THANKS GUYS read more

Brakes Plus - 2009 Dodge Challenger - Auto Repair Near Me - Greeley, Colorado

My daughter needed brakes really bad. Almost $1000 worth of work, because of my daughters no knowledge of brakes. then there was a squeaky noise. She took it back They had to keep it overnight. Then called next afternoon saying it was ready. Long story short a bolt was loose. Most people carry kids in there vehicles. God forbid she would've not been able to stop. I said I wanted it inspected somewhere else because it should not have happened they said no it shouldn't brakes plus repeatedly said we guarantee our warranty. How's that warranty going to help if the vehicle doesn't stop . I don't see the Sence in a warranty if a car gets totaled, or worse. Going else where forever. read more

When I took my RAV4 in for an oil change this morning I mentioned that my low tire indicator was on. After the work was completed it was obvious to me that the spare tire cover had been removed, placed somewhere that it got scratched, and replaced incorrectly so that I know it was taken off. When I called back and spoke to Jess she told me it was not standard procedure to check the air in the spare tire even though I explained to her about the low tire indicator. She apologized but said that she really didn't think the tech did it. I am unhappy, dissatisfied, and apparently my only option is to take my business elsewhere from now on. read more

John helped get my car brakes checked out and replaced fast before my sudden move out of state. All the staff was very friendly and pricing was good for everything needed to be replaced. read more

Called to get a quote. Horrible customer service. I understand there needs to be an inspection done, but I am just asking for prices on specific items and services and figure out additional issues later if they arise. The woman that answered the phone (Jess) refused to tell me how much the cost brake pads, rotors and labor. I didn't have an issue calling Brakes Plus on another location. They were able to give me out the door prices for specific services requested. read more

I called there and was told if I had brake problems they could get me in today but if I just was needing an oil change it will be about 2 weeks!!! He even told me it is lousy how they do it and it is even a waste of their time to answer the phone about the cheap flier because most folks laugh and refuse to wait 2 weeks. What a crock-- Obvious a loss leader but c'mon!! Makes me question their brake work.. !! read more

Once again.... The guy's at Breaks Plus really came through for me. Had a serpentine belt go at 2 pm and they were able to squeeze me in and finish the job before closing. Very reasonable price as well. Thanks again guys. read more

Fair Price. Very friendly group of guys, as well as Fast and Great Service. They also seem to have a good warranty (which I hope never to use, because as we all know, the best warrnaties are the ones we don't use). I work on my own car so I know the effort it takes to get things done. I was out of town (from Nevada) and it was Easter weekend. Couple of days ago I messed up one of my brakes while offroading that caused something to get out of whacked, eventually the squeeling got so bad that I knew I had to stop driving it. I thought I would not be able to get my car worked on and fixed for at least a couple of days. However, I was wrong! Dropped off in the morning and picked up in the afternoon, and the price was very Fair. read more

Very helpful! Took our truck in last weekend for an alignment and found out the ball joints were needing replaced. We picked up the truck replaced the ball joints and then took back today for an alignment. Very friendly and knowledgeable. We will be returning when needed! Thanks John! read more

very honest--was told by dealer that brakes were needed--Jeff checked and showed me that brakes are fine--no repair needed--no charges for checking either I will go back to them for repairs!!!! THANK FOR HONESTY read more

Would not even give a one star, we took my husbands truck in yesterday for an alignment because we had new tires put on. Last week we had the front end completely gone through by A mechanic and had new Springs, shocks and everything done that it needed, so all it needed was the alignment because everything else was literally just done. Needless to say we sat there for over an hour for them to tell us that they couldn't do an alignment because it needed ball joints. This place is a scam. We just had the mechanic do everything on the front end that was needed and now they want to try and rip us off!! Do not go here. They will rip you off!! read more

Awesome experience! I needed a headlight changed and Steve was so kind and friendly with helping me. He changed my headlight so quickly and was very generous! Thank you so much, Steve! The rest of the staff was very polite and attentive as well. Overall, wonderful experience! read more

I was told that they could not do an alignment because my ball joint was to loose. Their cost for a ball joint as outrageous too. The funny thing about it is I just got done getting my vehicle serviced and they told me the ball joints are perfectly fine. Never taking my vehicle to this place again. read more

I had my car serviced today - it isn't the 1st time i have brought my vehicle there for service. I have NEVER had a bad experience at this shop and recommend it. read more

My car overheated and had to be towed here because it was the closest place. I got quoted for $1200 worth of repairs, so I took it to another nearby shop where they fixed one thing, charged me $200 and said I was good to go. Not worth your time or money, they WILL overcharge and rip you off. read more

Great place with a great staff. Took my car in for a free brake assessment and they found that the dealership had messed up the lug nuts on the wheel after a recent tire rotation. They fixed it and made sure there was no damage without any extra cost. Thanks to Steve and crew for the stellar service. I will definitely be back. read more

I am just an average guy wanting to do some routine upkeep on my vehicle, which is experiencing ZERO problems. I went there and was given this b.s. story about my car having a "suspect" transmission and every concievable part of my front end was in dyer need of replacement... (which it is NOT) And when I went from just getting new brake pads to being told I was going to spend $1300 and politely refused to spend that much, THEN THE TUNE CHANGED.... all the sudden it went from "your vehicle is shot" to "well we could proooobabaly do something for 700 instead... " PUH-LEASE!!! Further evaluation has proven they were lying about the entire thing, there's nothing wrong with my car.... they should call themselves "rapes plus" instead of brakes plus. I guess you don't want to walk into their store wearing a nice shirt and new watch!! read more

This place is just horrible. First they told me that my car may only need a oil replacement for about $120 or so. Then they found out it would be around $600. I gave them the go on it. And 8 hours later, they told me that what they did could not get the car fixed. And I just need an engine replacement for it. Then they charged me on the engine inspection instead without changing the engine. And the engine of my car was only at around 100k miles with good maintenance. So I left the place with a $200 plus bill and an unfixed car, as long as all the time wasted in the shop. And they called the $200 plus bill "cost of the time invested in the inspection". It is just a complete robbery. It is only a place to burn a hole in your pocket. read more

They did not address my brake issue, but instead tried to sell me an expensive suspension service I didn't really need. I was also given false and/or misinformed information. read more