My car decided to act up after lunch at Culver's, and after giving me a Parking Brake warning…read moremessage I could get no response when trying to start it. A tow through Honda services was 1.5 to 2 hours out, so I walked the quarter mile or so to Brakes Plus to see if they could help (I bypassed a closer service because I've normally had better experiences with Brakes Plus). I won't get into details, but a tech was sent to help and had me back on the road within 30 minutes. They definitely went out of their way to assist me.

ABSOLUTELY DO NOT recommend this company and especially the one in Johnstown by Scheels. If you're…read moregoing there for 1 minor service or just brakes, be prepared to be slapped with a list of other things they mysteriously found wrong and be hit with a $2-3,000 bill. Went in for brakes ONLY, and was told had a specific leak, on a newer vehicle that absolutely hadn't made even so much as a drop of liquid on the ground anywhere before being taken into their shop. No smoke from car, no smell, no warning light on dashboard. Just told it's what they found and then when asked to be shown where this crack or leak was, they could not show it and immediately stopped talking to us and wouldn't discuss anything further. Told them we'd like to take it to the dealership for it to be looked at and was told we could absolutely not drive it or it would destroy the engine. So what could we do? Very shady practices and takes no accountability for themselves causing the damage!! Also as another punch to the gut, was told the car would be ready that day after them having it for 8hr,...... it was not, drove all the way there for someone to tell us sorry it won't be ready until tomorrow now. No courtesy phone call to let us know, before we traveled all the way there. Leaving us stranded with no vehicle for a whole day and having to miss work. Then the next day being told the wrong part was received, forcing the wait the whole next day, again without a vehicle. Very unprofessional, and extremely disappointed in this place for being such scammers.So if you think your car is in great condition... just give it 20min in their shop, they'll make/find some damage that will cost you $1,000's. Services Brakes

Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

I want to sincerely thank the team at CBA Fort Collins for the incredible kindness and…read moreprofessionalism they showed us. We were over 2,000 miles away from home when the check engine light came on in my diesel truck. As anyone who owns a diesel knows, that's not something you want to see when you're far from home and facing a long drive back. I was stressed and worried about whether we would make it home safely. The team at CBA got us in quickly, took the time to thoroughly diagnose the issue, and patiently explained everything they found. More importantly, they gave me peace of mind by assuring me that my truck was in good shape to make the trip home. That reassurance meant more than they probably realize. What truly stood out was how they treated us as people, not just customers. They provided a shuttle ride for us to a local restaurant while they inspected the truck and then picked us up afterward. When it was all said and done, they didn't charge me a single dime for their time, diagnosis, or assistance. In today's world, it's easy to become cynical, but experiences like this remind me that there are still honest, hardworking, God-fearing people who genuinely care about doing the right thing. The integrity, generosity, and kindness shown by the entire team left a lasting impression on us. Thank you, CBA Fort Collins, for taking care of us when we were far from home and for turning a stressful situation into a blessing. We will never forget it, and I highly recommend your shop to anyone looking for honest mechanics and exceptional service.

I will no longer be using CBA for any further work all because of David at the Foco location. For…read moresome back story, I replaced my brakes at this location in March 2025 because my sister and I have been going to CBA for years. I had a great experience. Since then I have moved to Johnstown so four months ago when I needed an oil change I thought I would go to the Berthoud location because I thought they would be just as great as this location. Wrong. They were horribly rude to me and I questioned if I would ever come back to a CBA at all but I remembered the FoCo location was always so kind to me. Wednesday 7/29/26 I called and scheduled an appointment for a COURTESY INSPECTION because my brakes have been grinding after only a year. I had the unfortunate pleasure to get paired up with David. I told him about my Berthoud experience and he seemed really bothered. He told me that was his very close friend and he personally trained him and proceeded to ask a ton of questions before taking my car back for the inspection. I also added an oil change. 30 minutes later David comes back with the inspection paperwork in hand and tells me he can't figure out what's wrong with the brakes but they are metal on metal and I just need to replace them. I ask him if he knew what caused them to grind down so aggressively after only a year? I only city drive between FoCo and Loveland and I have been to Denver twice since replacing my brakes. He told me they don't know and couldn't figure it out either, but the inspection was done and the only thing he could do was give me a small coupon for replacement. I told him I didn't feel comfortable having him replace my brakes a second time if he couldn't tell me what the issue with them was. He said they couldn't figure it out during the inspection and asked if when I go to another shop if I could call him back to let him know what the issue is. Excuse me????? Absolutely not. I left and decided to go to another shop. I grabbed the paperwork David had given me to show them the inspection report and photos and guess what? IT SAYS CUSTOMER DECLINED COUTESY INSPECTION. How did I decline a service I scheduled an appointment for? I was so angry I had to wait several days to post this review to remain more professional. This was a horrible experience and David is 100% the reason I will never come back.

I stopped in because my tire pressure light went on before we were heading out of state. These guys…read morewere very friendly and helpful. They checked my tires added air and had me on my way in no time. I would recommend this place to anyone who needs tires of automotive work!

I spent about an hour at Fort Collins Muffler & Automotive, and what I experienced--and…read morewitnessed--was unacceptable. From the start, customers were treated in a dismissive, defensive, and at times openly disrespectful manner. Multiple customers asked simple, reasonable questions about pricing, labor, or what work was being done. Instead of clear answers, they were met with vague responses, attitude, and an unwillingness to explain charges. On more than one occasion, it was essentially communicated that if customers didn't like the pricing or how things were handled, they could go somewhere else. It became clear this business takes advantage of the fact that most customers are not mechanics. Pricing lacked transparency, explanations were avoided, and there was little effort to help customers understand what they were paying for. The most disturbing part--and the main reason I am writing this--was how a young female customer (who appeared to be a Colorado State University student) was treated. When she asked basic questions about her vehicle and potential repairs, she was dismissed and talked down to. She was told to wait and that everything would be explained later, without being given the respect of understanding what was happening in the moment. The interaction came across as sexist and demeaning. It was uncomfortable to witness and completely inappropriate. No customer should be made to feel they don't deserve to understand what is being done to their own vehicle. This was not isolated. In just one hour, I observed multiple customers being treated poorly, suggesting a consistent pattern. Any business has the right to operate as it chooses. But customers have the right to transparency, respect, and to not be treated in a dismissive or sexist manner. I would strongly recommend others proceed with caution and consider shops where professionalism, communication, and respect are standard.

Another win for BTown! I wont say what they did for me today because it was too amazing but this…read moreplace is my favorite place to take my car. Im poor af and they always help me out. They understand the struggle

B town automotive is a professional group of people that are knowledgeable about cars-- everything…read moreabout cars! They are friendly and responsive and make it easy for me to understand what's going on with my car. The only issue I have is that they are so busy that you have to make your appointments in advance -- at least a few days. They ARE busy, which is proof that they are good at what they do!!

Brandon and his team were absolutely excellent. Great group of guys with good energy and a fun…read moreplace. Great at explaining and recommendations. They were happy to show you the issue and give you ways to create a result. Truck a.k.a. Rex is feeling fantastic 5/5

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

I am not from the area but I needed two camper trailer tires. The service was excellent, the price…read morewas right, and the wait was very short. Randy was an amazing employee and enjoyed working with him. I strongly recommend Big Brand and would not hesitate to buy tires from them again.

We were traveling from Phoenix and got a flat tire late Saturday night. We found this shop open on…read moreSunday. We explained our plight to get back on the road and they had us back up and running in 30 minutes for no charge. Great customer service from Foster and the whole crew. Thank you!!!

The service was done professionally and the entire experience was *******. The waiting room was…read moreclean and inviting.

I've been meaning to leave this review since December 2025, but initially I just figured I just…read morewouldn't go back and moved on. But I just got my truck back from a trusted mechanic and it reminded me exactly why I need to say something. I used to trust this shop back when it was Integrity Tire. Since EAS Auto took over, the entire feel of the place has changed. The first time I brought my truck in after the ownership change, they tried to sell me over $2,000 worth of repairs, including replacing the head gaskets, in addition to a new serpentine belt "with obvious cracking" on a truck with only 70k miles. That immediately raised red flags because a couple months prior I had the truck inspected by a highly reputable mechanic, and the only things they found were brakes and transfer case fluid. Still, I second-guessed myself because EAS acted so confident and pushy about the repairs. Fast forward to now: I just had the truck looked over AGAIN by a trusted mechanic and specifically told them to check for ANYTHING that needed attention. Their answer? Rear brake pads and an oil change. That's it. So if I would've blindly listened to EAS Auto, I could have been out thousands of dollars for repairs that apparently were never needed. What really bothered me was that the same lady at the front counter who handled my visit was also the one pushing repairs on the young girl sitting there while I waited. She carried herself like there was absolutely no chance she could be wrong and talked with the confidence of someone presenting catastrophic issues that needed immediate attention. Maybe some of the repairs were legitimate, maybe not, but the sales pressure and certainty behind it felt exactly like what they did to me. The difference is I was comfortable saying, "No, I'll have my mechanic look at it." The honesty and trust that Integrity Tire used to have feels completely gone. I won't be back, and I'd strongly recommend getting a second opinion before approving expensive repairs here.