great shop! always receive excellent service here. there's this rly cute guy there too i might ask for his number next time wish me luck guys read more

This Brakes Plus location is consistently thorough, polite and customer focused. My girlfriend and I live in downtown Phoenix but go out of our way to have out vehicles serviced here because of the way we are treated. But most importantly because they're the ideal vehicle consultant; giving you all options, suggesting the best route but leaving the decision up to you. Now, if management could open a central PHX location. read more

Brakes Plus - Timing Component System. - Auto Repair Near Me - Peoria, Arizona

This location is absolutely the best! We take all three of our vehicles there and have absolutely no complaints. Mark is wonderful - helpful, polite, professional. read more

I love this place lol. I drove all the way to Phoenix from Georgia. And as soon as I pulled up to my new home, my car started over heating. Called around. And mike at brakes plus was the only person who seemed to be even somewhat concerned about my car troubles. Brought it in. They said my fan wasn't working for whatever reason. Reached down and wiggled it a bit and it cut back on. They let it run for like an hour and a half and it seemed fine. So they sent me along my way. Free of charge. So it started acting up again last night so I brought it in this morning at 8am. And they asked if I was going to leave it there or come back. I wanted to leave it but didn't have a ride home. THEY DROPPED ME OFF AT HOME AND PICKED ME BACK UP WHEN MY CAR WAS FINISHED!! "Where they do that at?" Didnt over charge for services. Very reasonable. Great staff. Shout out to Mike, Angel, and Evan lolol. Your service was greatly appreciated. read more

I found myself in need of brakes. Brakes Plus inspected and determined that the rear brakes where fine but my front were metal to metal. With Money being tight they were able to apply some discounts. They appeared to be more concerned with my safety than making money. When does this happen??? Both Ed and Mark were very eager to take care of me and my safety. Thank you so much and see you for my future automotive needs! Mark read more

It should be called brakes plus "whatever else they can sell you." Nobody up-sells like these guys, and it's not just one location. It's all of them. I would strongly advise against using this company's services. read more

This is the only car repair facility I will go to. Have always been treated with respect and the utmost consideration. I really appreciate that they will take the time to explain the repair if I don't fully understand. Never have been overcharged or told I needed an unnecessary repair. Love how they tell me about items that I will need in the future so I'm able to plan. Thanks again for being so reliable!! read more

We have been using breaks plus for the last three years. Mark is a great manager and a great guy. We would recommend anybody using the shop.

Always get the job done! My car runs better after every service and that's how it's supposed to be.

I am always hesitant when I have to take my car to a mechanic. I was referred to Brakes Plus and was assured that Nathan and Paul would take great care of me. I dropped my car off at 8:00 within 30 minutes they assessed what was wrong with my car. They had to order a part and still had my car ready to be picked up by 1:00. I am elated at the speed they were able to get my car repaired and they were extremely professional. I highly recommend them to anyone in need of car repair or maintenance. Thank you again for making it smooth and easy. You guys are the best. read more

I had a coupon for a synthetic blend oil change but I use high mileage oil. The coupon said high mileage oils higher. No problem. I called to inquire how much more did it cost for 5 quarts of HM for a passenger car oil change. Brakes plus does NOT have set prices for oil changes as they apparently vary with make and model of the car. I was told this information was needed before telling me such information. Strange as most oil change locations have set prices. I will avoid a place that has the ability to increase the price up if they think your car is more difficult to work on in order to make up for their coupon. I double checked my thought process with Midas and Jiffy Lube, BOTH were able to tell me EXACTLY how much more it cost without having to know my make or model other than a passenger car oil change with 5 quarts. Buyer beware. read more

My parents having been coming here for years! When I moved down to Arizona, my parents said the only place to go is Brakes Plus to see Paul. Paul is so awesome! He is very insightful about cars and has certainly kept mine in tip top shape. He doesn't pressure you to get anything you don't want and always makes friendly suggestions. Even if I move away from Peoria, I will always bring my car back to Brakes Plus to see Paul! read more

We've been coming to Brakes Plus for a year, since moving to Peoria. They've never pushed us for repairs we didn't initially go in for, which I really appreciate. I went in this past weekend for an oil change, and as always, they had other recommendations for repairs you can "take it or leave it." I had plans for the rest of the day so I was going to "leave it" for now. (After talking to my husband, apparently we've been putting it off for a while :) ) Ken Murray was so concerned about putting it off yet again, he took me to the car to show the big gash in the part that was leaking and offered to pay for a rental car so that I wouldn't miss a beat. Sabrina drove me to the rental place and stayed with me until everything was squared away. I felt taken care of every step of the way, and now I have butter-smooth steering and no more leaks! read more

I never would have taken my car in for repair if it weren't for a referral. The customer was service was great. Andrew was especially helpfiul. They were able to get my repairs completed the same day. I will definitely use them again in her future. read more

I will never take my car here again took 5 hours to do an alignment and I asked them to tighten down all the bolts for my suspension because I recently lowered my car and when I came to pick up they said they forgot to do it how do you forget to do something that's on paper?? Then I said I'll bring it in another day and I came in 2 days later and they said it's gonna take all day to tighten down bolts cuz his "Volkswagen" guy isn't there and if there other employees can't figure out how to tighten bolts on a Volkswagen which is the same on any other car then how are they mechanics went to Firestone down the street instead :) read more

Unbelievable. I've spent thousands of dollars here, as well has my family and friends, and I will be sure to let them all know how bad this place has become. I've never been super pleased as I've always spent three times what I found on the internet as the reasonable fix price. trust me, your estimate is double what it should be and they always find more to do, but they are a neighborhood spot and I went for the convenience and location. Today I call about a simple window fix and somebody (I think he said his name was Dennis) quoted me $400 to repair an out-of-alignment window. No wonder I've been overpaying for everything. This place has lost all my trust and business and I will be letting everyone I know not to patronize this establishment ever again. I ended up just taking off the inside door panel and re-screwed the window in and did it all in less than an hour. read more

Need to rethink about purchasing lifetime warranty part like brake pads and shoes. In my case, the ultra premium brake pads and shoes were last only 25000 miles. Charged me $200 labor fees to replace the warranty parts. Two years ago, they charged only $120 labor fees. Smart people can do the maths. read more

Couldn't love this place more! Paul plus all the guys working here are extremely helpful and very nice. i'll never go anywhere else! Thanks Brakes plus !! read more

My parents live in the neighborhood of this place and on occasion out of convenience I have taken my vehicle in for various work- brake pads, oil changes, etc. After an incident this past weekend, I will never utilize this shop's services and neither will any of their neighbors. My parents have lived on a residential street around the corner from this shop for over 20 years; I grew up on that street. Over the past few weeks, my dad working on a car in his driveway and garage, had noticed cars speeding down the street much faster than the posted speed limit, getting just past his house and slamming on the brakes. Knowing enough about cars to put two and two together, he looked at the drivers to confirm his suspicions: these were Brakes Plus employees testing their work on customer's cars, using his street as a test track. (Did I mention this is a residential, family lined street?) After watching this happen again and again- he got fed up and called the shop. The employee answering the phone had one opportunity to handle the situation correctly- apologize profusely and ensure that it would never happen again. Instead, he squandered that chance in favor of screaming at my dad over the phone and hanging up on him. Feeling that the situation was still not resolved, my dad went to the shop to speak to the manager. Unfortunately, nothing positive resulted from that attempt; the employee actually thought it appropriate to call the Peoria Police. The customer service I received during the several occasions I used this shop was never notable. It's response to a legitimate complaint about an action that ultimately could result in serious harm is not only unnecessarily defensive, but reflective of their irresponsible attitude toward the community they're trying to run a business in. I rely upon Yelp and my fellow Yelpers when researching any new service. It is my hope that this post will encourage my parents' neighbors, near and far, to find another place to spend their money at when in need of this type of service. read more

I've been going here 6 years and they've always taken care of me. They're honest and go the extra mile. I'm always confident bringing my vehicles here. read more

Wow...they wanted close to $800 to do some repairs. Got it done for $243 at another shop. These guys said I needed a certain part that wasn't even needed according to the other mechanic. The job's been done and works great. I will never go to these guys again. Just go to Ha Auto repair. read more

I've been a customer of Brakes Plus over 15 years. My vehicle ,my wife's vehicle and both my daughters. NO MORE Damage was done to my daughters 2013 Ford Focus during a change of a tail light. After trying for 3 days to talk to the Manager Mark P. I was told by Mark the damage was not done by his guys.....sorry Brakes Plus and Mark that's a lie. I know what my daughters car looked like when it was brought in for an oil change and the damage that was done on Monday 4/4 was not there before the car was brought in. Obviously Mark I must be lying. I've worked in the retail industry for over 25 years and its been a long since I've such callous disregard for a loyal customer. read more

This place is great. I recently started coming here because of Paul Lafko who came over here from Midas. I've been going to him from the past 5 years so when I heard he transferred I followed him over. Him and the rest of the well trained staff at brakes plus do a great job working quick and thorough in order to get you back on the road. If you were a Midas customer of Paul's you should definitely try this brakes plus location. read more

I went in for a new battery and told I had a coolant leak, belts needed to be replaced and other things totaling $886. I agreed to a new battery and $29 oil change which totaled $254. I took my car to a reliable mechanic several days later. He checked my car out thoroughly and said there was no coolant leak and I didn't need belts and there was nothing wrong with my car. He also said I paid too much for the battery. I won't go here again. read more

I've now taken my vehicle here twice and both times I received amazing service! I definetly recommend going and seeing Mark. He has been honest, reliable and very reasonable. I was told by another mechanic that I had some major problems, I took it to mark for a second opinion and he found the problem to be much less serious... needless to say, saving me $$! My car feels great and I will definetly be going back to him in the future. read more

I was directed here after Discount Tire broke a lug nut during a tire rotation. I immediately headed over to be told that I needed to make an appointment, and they only accept appointments 8-12 or 12-6, VERY inconvenient for someone with a full time job! The staff acted very annoyed that I was even there trying to get my tire fixed, and when I called back to set an appointment they still sounded annoyed by it. Maybe they aren't happy with their agreement to work on Discount Tire's customers for free? But that's not my problem. read more

Honest, fair prices, great work, awesome customer service. The dealership tried to rip me off and thank goodness I got a second opinion at Brakes Plus on Deer Valley. I will go no where else! read more

Came to them for a second opinion and got over $250 in savings. Good choice!! They were honest and let me know everything in a clear manner. Got my rotors resurfaced and previously had an alignment done. Great service both times! read more

Hot dog! Got an alignment and it was very spot on. The dude even told me how to fix the other issue I had that I couldn't figure out. Would give it 6 stars if possible read more

I have had all 3 of my vehicles at this location in the last 30 days. Oil and other fluids changed, wiper blades, struts replaced, and more with great success. The manager Mark was very helpful and honest. A busy shop with good people and an awesome manager. I am very happy. Having service done to my wife's & daughters vehicles is something I do not take lightly. I need to know that they will be safe and not break down. This shop clearly understands the need to do it right. It starts at the top and Mark is clearly a great leader who runs a great shop. You will be happy. read more

I used to go to Fletcher Tire for my automotive maintenance and repairs, I had almost nothing but bad experiences, no wonder they sold out to Firestone. I even tried Firestone and found them to be overpriced on their services. Finally I went to Brakes Plus, and the difference is night and day. The people who work there are great. They know what they're doing. Their quality is superb. They even finish the job when they say they will! Imagine that. Two great experiences, will make for a long time customer. read more

This place is starting to change I had issues with them this time I switched mechanics since I would go back if it was something under warranty they seem to be good about that that's if you can convince them of the issue existing of course read more

We have since brought our cars back several times, and the service has improved immensely! I stand by what I have said before as at that point in time it was true. We gave them a chance, and they showed us that our business with them is important to them! They have justified their new service and staff, and I will continue to bring my cars in to this location. read more

WARNING: STAY AWAY!!!! Couldnt even get a simple alignment right even after having tried twice! the second time I watched the "mechanic" move the alignment device attached to the wheel that was not in spec. Then Jason the Mgr hands the readout and shows me everything is in spec. The "mechanic" MANIPULATED THE ALIGNMENT READING (Same manager Jason that let me leave even after I question it the first time for being out of spec). Alignments are over their heads. Im taking my truck to Network alignment. This shop feeds you BS to cover for their incompentcies. After Jason talked to the mechanic (who said he was tring to center the steering wheel. (WHAT!????) I asked for my money back, which he did. VERY BAD EXPERIANCE. GO SOMEWHERE ELSE. read more

I took my small suv into the brakes plus at deer valley and 83rd ave. My car had a small annoying rattle. We went for a drive so I could point out what I was hearing. They took the car back for a complete complementary "inspection". They came back about 20 minutes later with an estimate of 1400.00! Mind you this car has been well taken care of and only has 60,000 miles. Estimate included shocks, struts, sway bar, alignment, oil change, fuel injection flush, and a cabin air filter. Fast forward through the tears as a single parent, I became suspicious when they added the cabin air filter as I literally changed it at the end of February. Quickly made excuses why that could happen...stuff still stuck in the tube. I asked for the oil to be changed and I needed new wiper blades. Quickly said there would be no charge for the wiper blades as if that gesture of kindness would cause me to fork out 1400.00. Just didn't feel right but kept telling me that this is the mileage when these things break. I repeatedly asked if this was all necessary and was this what was causing the rattle. They confirmed it was. Told them I need to think on it for a minute. Quickly ran home and called Leroy's at 91st and Bell Rd. Troy, the owner, was helpful and concerned over this large estimate. Brought car to him Wednesday. There is NOT ONE SINGLE THING wrong with the shocks, struts, or fuel injection. Cabin air filter was perfectly clean. What brakes plus did FAIL to do was air up the tires and let me know that I needed 2 new tires (Discount tire warrantied). THE ONLY REPAIR NEEDED was the sway bar! Made appointment with Troy and immediately went and got 2 tires. Yesterday Troy successfully replaced the sway bar and took the car to Tech 1 for alignment. TOTAL BILL WAS $328.00. Noise is gone and car drives like new! I feel there is a special place in hell for people like those at brakes plus that prey on vulnerability, worry, financial concern. It is literally psychological abuse. Also makes me question their treatment of a total A/C replacement last summer! On a funny note thanks brakes plus for the "incentive wipers" and I had a coupon for the oil change. read more

Paul is awesome. This place is amazing. My friend told me about it and I decided to bring my sons car in. They gave an estimate before doing the work and they did an excellent job on the work that they did. Their staff is friendly and knowledgeable. I thank you guys so much for the work that you do and you will have our service for a lifetime. read more

Be very leery of sudden discoveries of your vehicle when taking your vehicle into this repair shop. We took two of our cars in for simple oil changes and one was deemed unsafe. This is what they told our 16 year old. The mechanics seemed to find other things wrong with our car when we were just coming in for maintenance work. After the 3rd discovery of problems (and close to $2000 in repairs) I decided to get a second opinion as it was assessed that my brakes needed immediate repairs. Little did they know my brakes had recently been replaced and I knew this was fabricated information. I was told my back brakes were at a 3mm and upon further inspection with an honest mechanic at a different repair shop, they were reassessed at a 7mm. Do not trust this repairs shops evaluation of vehicle. read more

I have always had a great experience at this location. Recently I needed a latch fixed on my car door. Paul was fantastic helping me work with my warranty company to get this taken care of. I highly recommend this location. read more

I'm very happy with the service that I receive here. This is my third car that I bring here for regular maintenance (alignment and oil changes). They do a good job at a reasonable price. I come here since '07 and never had a bad experience. read more

Paul Lafko came to my rescue recently when my old service shop would not install a battery purchased elsewhere. Paul is a Midas alumni where I had been a regular and now hangs his hat at Brakes Plus. I am very happy to have hooked up with him again and Brakes Plus will be getting all of my business. read more