Had a great experience everyone was friendly and helpful! Will be back. Priced are really goodread more

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

Great service! Work done properly the first time and didn't feel upsold or rushed. Was able to get…read morefinancing and back on the road.

We came here after several other shops. We requested they take a long look at our vehicle since it…read morejust stopping. Other shops didn't know what was going on. They however, figuredWe are leaving pleased and they have a life long customer now. They got the car working foremost and further allows us to have a working vehicle. Not only did they explain to us what was going on but they ensured their work and no further mishaps. They have top notch service. Joe and Jason were amazing! Communicated and all! They provided us good service and we respect their work! We came in for a fuel pump issue and we are coming out with freebies it seems like! Value of work is top notch and will definitely be returning for all future car maintenance and work. Thank you again Joe and Jason! Your kindness in our situation is and will always be appreciated.

We read a lot of reviews about this shop and a lot of others. It made it hard to make a decision…read more because there were tons of negative reviews about everyone. Everyone was posturing to save a buck and when they didn't get what they wanted they seemed to bad rap the shops. So the positive reviews took me to Champs. I took my toad car, 2014 Nissan Versa in for oil and whatever else it needed. I dropped it off at 8:00 got a report back about 10:20. Pictures and a report was provided with info I could use to make a good decision about additional work needed. They quoted the cost, did the work had the car ready before they closed. They did exactly what they said they would do for the exact amount of cost they quoted and returned the car when they said they would. Priceless. I'll be back with my other 4 vehicles!

I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

Called to see if I could get transmission fluid for my car and he was able to see me that same day…read more Fast work and I even asked if he could check my brake pads which he was able to:) the cherry on top is that my key fob or my sensor had been wonky to where I had to press the unlock button multiple times which I mentioned to him when he went to take it for a test drive. When I got the car back, it was working perfect again! Not sure what they did but I'm very grateful!

Called on 11-17-25 Donald gave me a lot of recommendations for my higher mileage Acura. And I had a…read morelot of questions. He was very knowledgeable on my platform of Honda/Acura. I've been here before so I trust the shop. Will be bringing my rig in for diagnosis. Very hard to find a shop that gives honest advice & doesn't sell unnecessary services.

We brought our 2013 Ford Fusion S to AAMCO, Surprise, AZ and spoke with Ron Krzyzewski. We informed…read morehim that we experienced a delayed transition from 1st to 2nd gear and a jolt from 2nd to 3rd gear. The vehicle was triaged and determined the transmission required a rebuild. Due to the year and make the vehicle, parts had to be ordered from a different vendors. We just received our car back yesterday, January 27, and drove it for the first time. We were incredibly overwhelmed With the performance post rebuild. AAMCO offered a very attractive warranty on labor and parts. The price was extremely competitive! AAMCO only had the vehicle for about a week and a half (mainly because parts were coming in from different vendors). We are looking forward to the 10 day recheck! Thank you, Ron, Jonathan, and AAMCO Techs!!! We are incredibly grateful for the workmanship and professionalism you extended to us. We appreciate your transparency, honesty, and integrity as well. We will definitely refer others to AAMCO, Surprise AZ! You definitely delivered the service we needed!

DO NOT HAVE WORK DONE BY THIS SHOP. Owner is very shady…read more Dropped off my truck for transmission issues. Truck sat at the shop for 4 weeks untouched. When I called, they told me transmission was removed and they had to "send it to another shop to be rebuilt because they didn't have a diesel transmission tech. Got truck back at 6 weeks. I was charged $6500 for a complete rebuild of the transmission. Truck has the same issues 6 months later. Out of warranty (3 months). Took truck to another shop and had transmission tore down. Valve body was only replaced. $2,000 repair. This shop is a SCAM.

Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

We absolutely love All Valley Car Care - Surprise! They have taken care of my daughters's Jeep…read moresince she arrived in Arizona. In addition to doing her regular oil changes and routine maintenance, it recently needed an oil pan gasket and some suspension work (it's a Jeep, of course it did!) Matt and the crew All Valley are always incredibly pleasant and helpful and they go out of their way to make sure that she's taken care of. Their service quality is outstanding, they deliver exactly what they promise and their prices are great. Highest recommendation to all of the people at All Valley Car Care - Surprise!

We were blessed to discover Matt and the crew at All Valley Car Care in Surprise last year for work…read moreon our Jeep Patriot. They took awesome care of us by diagnosing the issue and quickly getting it repaired quickly and at a very fair price. Since then, they have done our oil changes, suspension issues and today, air conditioning service on our Honda. Their communication is not-notch and they deliver exactly what they promise at the price they quote. No pressure, no upselling and no nonsense. I highly recommend AVCC-Surprise for anything vehicle related.

Just had suspension and brake service done on our 2005 scion XB. Also had some other suspension…read morepieces replaced. They also attended to a belt squeal and made sure everything was working great on the AC system. It was a pleasure to work with Brandon and Ken. Highly knowledgeable about import cars. Thank you for the great service.

I had an appointment to bring my Prius in for a diagnostic test that was going to cost a couple…read morehundred dollars. I'd never been to this shop before, but the owner Ken greeted me as I pulled up, asked a few questions, examined the car, and quickly identified the likely problem. He knew it would be one of two issues and roughly how much each repair would cost. Based on my plans for the car, he explained I didn't need to waste a couple hundred dollars just to hear what we already knew. What a stand-up business owner! Prioritizing customer clarity & experience over squeezing every dollar from them. Trustworthy auto shops are hard to find, so I'll definitely be returning because of that.