I don't plan on ever using these guys again. It was such a nightmare for me coordinating…read morenegotiations between what the insurance company was willing to pay verses what Roto Router was charging. There was a significant amount of money that I had to pay beyond my deductible because essentially both parties would not budge an inch. Additionally, I had to make a lot of phone calls to even make them talk more than the minimum necessary to conduct business at all. Next time, I will go through the insurance company to find a reputable company that won't do unnecessary testing and mitigation that the insurance company will not cover but the cleanup company insists on and therefore raises the final bill. These guys will never get my business again.

We used Roto-Rooter because we had a backed up floor drain due to our sewer being clogged. We…read moreneeded to get it cleared and investigate why it was happening. Andrew and Eric were really fun to work with. Andrew did a very good job explaining what he would need to do and how much it would cost before he did it. He was kind enough to let my bf watch and help a little bit. He cleared our sewer line (which had 3 root balls!). Eric came later on and showed us a camera inspection (free of charge!) And explained how my pipes looked and what areas could be fixed a little bit. Andrew cleared out the final root ball while we all socialized and had a bunch of laughs. After Eric gave me some more information Andrew cleaned up and took payment. These guys did an absolutely wonderful job and we recommend 10/10. I had a fun time despite this not so fun situation.

Excellent service Very prompt…read moreJob well done Customer service is friendly and helpful

Arrived on time, and was able to modify price when they saw the job was less complicated than…read moreexpected.

Had a faucet replaced and a gas line repaired. Service was prompt and professional and priced much…read morelower than the competition. Would recommend and will use again.

Wonderful experience. In January 2024 (delayed review I know) our hot water heater was leaking and…read morespraying all over so we had to turn the main water off. Mike came out within a half hour of me calling and fixed it. He replaced the line that was leaking, but instead of just putting it back how it was (in an awkward position that possibly caused the leak to start with), he fixed the pipes so the water line would fit better. Also, when he arrived he was prepared with inside shoes and took his shoes off without me having to ask (some might not care about that, but it matters to me and shows courtesy) :) Overall we are extremely satisfied with the work and friendly, professional service.

Sump pump died and I was in a jam. Called and Andy got me a…read moreplumber within 2 hrs. Brian was lovely, incredibly kind & it was resolved immediately (less than 30 minutes). Honestly, incredible customer service & so fast!! Repeat customer for sure!

l moved to Plymouth about 1 yr ago. I have needed things from plumbing services ,lamp repair parts…read morenut and bolts and many other things. Every time I walk in the door I'm given a friendly greeting and haven"t even figured out the store layout because the person helping me walks right to the item I need. I would Highly recommend this business.I have even sent my wife for things and she came home with the right stuff.

The other day a nice young man from Weld & Sons, James , came out to repair the outdoor faucet at…read moreone of my properties. I was notified he would be running late for my appointment. (The prior job had taken longer than expected). He contacted me when he was on his way to be sure I was there to let him into the cellar. He looked things over and not long afterward he arrived --he diagnosed the problem. In less than 90 minutes he replaced the feeder pipe to the outdoor faucet as well as the faucet. He did all this while I was removing young seedlings from around the property. Very efficient and friendly. A job well done and a solid value. I am sure it will last another 30 years!!

Marcus and Johny were sincere and professional. Very clean…read moreand competent. This is my go-to plumbers. It's a nice feeling to know the jobs will get done correctly Lorne

Connor is a gem. He worked on my outdoor faucet that had burst. He cleaned up after. Highly…read morerecommended.

Great customer service! James was awesome and tended to all of my plumbing issues. He also gave me…read moreadvice on how to maintain my appliances. I will use them again.

Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!

Loch Monster came out and did a bathroom remodel for me, and also installed new spigot and updated…read moremy kitchen plumbing. I'm very happy with the pricing, responsiveness, and quality of work!

Terrible customer service. I own a unit with an HOA. I submitted a work order through my HOA…read moreportal. My HOA asked them to help me with my issue. Loch Monster showed up for the work without even calling me and didn't follow up to re-schedule a time. (And they seemed surprised I wasn't home! On a work day!) They finally called to set up a time (1pm) but showed up at 10:30 a.m. (I wasn't home). (Again, they seemed surprised I wasn't home.) I left a VM for them at 1:20 - no response, ever. I waited for 40 minutes during my scheduled time - nothing.

We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

I had a leak under my kitchen sink and also some corroded pipes. my tech quickly diagnosed the…read moreproblems and gave me many options to choose from. he was very thorough and thoughtful. I would highly recommend them. fast and trustworth.