Q Ta does a fabulous job! I've been going to him for years and years!! I highly recommend him and…read morehis big smile!!

Unfortunately my pants were hemmed unevenly and Mr. T refused to correct the problem ! Although, he…read morewas happy to take my money.

For the record, this place is called Roy's Cleaners. Not sure if I should start a new business…read morereview, or just continue on this one. Anyway... Stopped by here for the first time since I have lived in the neighborhood for the past 2.5 years or so. Amazing service, and amazing price! I got my sport coats cleaned very fast (3-days, I wan't in any hurry, but I do think they have faster service if needed and for an additional cost) and they were cleaned and pressed very well and for an amazing price! Customer service was top notch as well! I deal with Roy (I assume) both for drop off and pick up and he was very friendly, nice and professional. I now have a great cleaner just a few blocks from my house and after seeing the amazing work and price I will no longer put off getting my coats cleaned for so long due to cost. This place is truly amazing! If you are in the area give them a chance. I do not think you will be disappointed at all.

If I could give zero stars, I would. My daughter brought in a waxed Free People coat to be cleaned…read more-- it was a dark brown with a wax finish. When we picked it up, it was a completely different color (light brown) and the wax finish/shine was gone. When we brought this up, the woman at the front desk first asked us to pay for the cleaning, then insisted the color hadn't changed. We asked to speak to the manager, and were told he'd call us. When he finally did, he refused to take any responsibility, repeatedly said they didn't ruin it, and even suggested we contact Free People to get a letter explaining how the coat should be cleaned -- as if it was somehow our fault. There was zero apology, zero effort to make it right, and an unbelievable amount of arguing and defensiveness. The manager was rude, dismissive, and downright unprofessional. I cannot believe someone with that attitude is in charge of customer service. We left not only with a ruined coat but also with a really sour taste in our mouths. Save yourself the frustration -- take your clothes somewhere that actually stands behind their work and treats customers with respect.

I am a local resident of La Jolla. I have been a customer of Ocean for several years. On my last…read moreorder, they lost and or misplaced one of my $200 shirts. I went in to advise the shop and file a missing shirt report so they can call me if they find it. I was approached by the Asian male owner. I advised him of the situation and requested to complete a missing item report. He immediately took a defensive stance with me arguing I didn't have a missing shirt and it was most likely hanging in the back of my closet. He continued with a sarcastic smirk on his face that they weren't at fault and that there is no lost and found etc. I kindly asked him to stop arguing and all I wanted to do was fill out something so they can call me if they find it or if another customer accidentally received and returns it. He then continued his argument getting louder etc. There were other customers in the store and were in shock of his demeanor. To descalate the situation I advised him I was done and would no longer be a customer. I turned around to leave and he kept on how he wasn't at fault etc. All I wanted to do was fill out a missing item report. They obviously have no policy for missing items. His rude unimaginable behavior was ridiculous. Bottom line, DO NOT use this dry cleaners!!

I've taken my clothes here for the last couple of months. They do a fantastic job every time. My…read moreclothes come back clean, crisp, and stain-free (including whites)!

Horribly over priced SCAM - avoid at all costs. This place charged me $40 PER SUIT, and had no…read moremention of their prices up front. Will not be getting any return business from any customer at those prices. Good luck!

Charged me $70 for a hem of a dress! Totally overpriced. I thought it was $17 and then I realized…read moreit was $70.

Stephan has altered my boyfriend's suit and lengthened my jeans. Both were done perfectly. I highly…read morerecommend Stephan for alterations.

Great tailoring and dry cleaning services! He can fix anything and gets everything done quickly.read more

She wrote the cost for one outfit which was $16 then left my bridesmaids dress blank. When I picked…read moreup my outfits she informed me it was $61!!! For 1 inch off the bottom and the lace part to go up on the bridesmaid dress. ASK THE PRICE BEFORE LEAVING.

Tiffany helped me with a bridesmaid dress I needed altered for a wedding. After being told "no" by…read morethree separate alterations shops, I was worried that Tiffany wouldn't be able to assist. Instead, she worked her magic on my dress that was too small. She even finished the dress quicker than originally planned, and had it hemmed in no time. Tiffany is going to be my go-to alterations shop from now on! Note: Tiffany's shop only accepts cash.

So nice, quick, and have altered every item I have brought in perfectly. I have brought in pants,…read morebridesmaid dresses, etc. Highly recommend!

My nicest silk/cotton designer clothing pieces have gone "missing" from this Amy's cleaners on more…read morethan one occasion. Never lost everyday items. Hmmm?

Came here on a friend's recommendation and, unfortunately, I was disappointed with the work I…read morereceived. I had no issues with the owner herself as she was very nice every time I came. The came in for a minor alteration on my bridesmaid dress for the bust area. I was told to come back in 3.5 weeks to get it, and when I did, my dress wasn't even done. She told me to come back in an hour, which meant I now was going to be stuck in traffic. I came back an hour later and my dress was finally finished. However, she didn't even have me try it on. She just put it straight into a bag so I didn't see it before leaving the shop. When I got home and took it out, I noticed the following issues: 1. part of the dress had changed from black to navy blue (see pic for comparison) 2. she left the needle in my dress 3. some of the boning got crushed and misshapen 1 week before the wedding, I ended up having to buy a replacement dress because the issues could not be repaired. The price of the alteration was reasonable ($12), but buying a whole new dress ended up costing me another $100.

I've been coming here for several years and the service is exceptional. Friendly, affordable, and…read morequality alterations. I've come here for bridesmaid dresses, sundresses, and jeans, and everything was perfect. The owner is so kind and I always look forward to seeing her when I come into the store.