Contacted Poston my phone to schedule services. Went in for a brake check as front brakes original…read more My car had approximately 85 k in predominately highway mile so it was time. Front brakes were needed. opted for new rotors. Did a few other things that were due & coolant, differential, transaxle, they hedked my a/c too. clear communication, organized shop, fair pricing.

I am really glad I took the time to read up on local mechanics and found Poston. They gave me…read morestraightforward, honest answers about issues with my truck transmission after another local shop misdiagnosed the issue (and charged me for a lead frame for it when the trans was starting to go bad). Brad pulls no punches and spends time breaking down the options - and this is what I do in my line of work to my clients - here are your options, here are the risks with with one, you make the decision that fits with your risk tolerance. Ended up having the whole transmission replaced and very happy with the work, not to mention they did some extra stuff to the truck and made a few more suggestions on things to keep in mind down the line. Prices were very fair, and they communicated really well with me about all the things going on. So good work, fair prices, good communication - and no upselling at all. What is not to like? I will bring all my family vehicles here moving forward, they earned my business because they earned my trust.

After seeing a recommendation on NextDoor, I sent a DM to Doug on Sunday afternoon, March 1st,…read moreexpecting to hear from him in the next day or so. He responded right away. I explained that a brake light on my dashboard had been on for six months. I had taken it to the mechanic 3 times and spent well over a thousand dollars, but the light was still on. Doug pointed me to the third brake light on the back of the rear glass, then I bought the light bulb and replaced it myself. Problem solved! I have never met Doug, was not a client... and yet he took the time to share his expertise with me, and did not charge me for it. I am incredibly appreciative of him. The next time I need any service on my car, I will call him first. He is such a good human being!

Based on the positive reviews on NextDoor, Canton I took my 2019 4Runner to Doug's for front and…read morerear brakes (pads &rotors). He provided a straightforward, competitive price....and honored it. No surprise up-charge adders. His work was excellent - no more shuddering when braking.

Trustworthy , friendly, helped me with my battery and I'm standing next to someone with car issues…read moretelling her about Tri-Star right now.

On a road trip and the dreaded thing happens...check engine light starts flashing. Even a car full…read moreof middle aged women know that's bad. Managed to get the car to the Adairsville exit and thank you, Yelp, found Tri-Star's 5 star rating. Phil was so kind and knowledgeable - the diagnosis was a bit tricky but they figured it out and had us back on the road as soon as humanly possible. AMAZING SERVICE. The bill was also incredibly reasonable. Thank you to our road angels at Tri-Star!!

My vehicle had a brake failure which dumped hydraulic fluid all over my brake pads and calipers and…read moreassociated parts. I called, they were very friendly, got out to tow my truck quickly (the driver was exceptionally quick and also very friendly). 4 days for repairs at a bit over $1,000, cool. I pick it up, the brake pedal pressure is significantly different; the brakes don't engage until the pedal is at the floor. I assume the hydraulic pressure hasn't evened out, I drive it low speed for several miles, pumping the brakes. No change. I call again, and am offered a free repair, bring it in ASAP, we'll fix it. Cool, thanks. I know you're booked, and it's pretty easy to let an it bubble slip in. I bring it in, they get to it right away. 30 minutes later, they tell me it's ready, I test the brakes. No change. I let the guy know, he gets angry with me because he "just fixed it". You said you fixed it. it's not fixed. I go inside and let them know I'd like my money back, minus the cost of parta. They argue with me, I relent and let them try again. 20 minutes later, significant improvement, but not pre-failure status. I tell them that. They tell me they can bleed it again, they're explaining to me that my brakes I had failed (I was a HEO for over 5 years, I know how brakes work, thanks). I told him us talking likely wasn't going to settle it, and that I'd dispute the charge (minus parts) with my company, and sorry we had to have a rough morning. because I wanted to give them a fair shake, (I came in slightly irritated because I had to drive into Atlanta metro on nonexistent brakes before bringing it back to the shop) I had my daughter drive my truck around. She noted the pedal pressure is significantly spongier than before, but she also says "I don't think it's dangerous or anything, it's just not close to how it was". I'm not going to dispute the charges, but I will wonder why it took 3 trips, an argument, and a third-party confirming the repair was "acceptable" but not to the pre-failure state. I will not be returnin, and I will not encourage people I know to go there.

My hyundai Genesis was in of abs. I took it to 4 locations and was told to take it to the…read moredealership. They proceeded to give me an estimate of $18,000. This car is a 2013, worth about $8,000. I laughed hysterically. One last call to Adam at Hanby Automotive, he said, "bring it in". My car is driving like a dream for $2300! They are the kindest people and saved me from buying a new car! If you want the best repair from great people, I highly recommend Handy Automotive!!!

Absolutely such a pleasure dealing with this place. I recently got into an accident and from the…read moremoment I called to get my car repaired all the way to picking it up, I had such a great experience. The communication was top-tier. The customer service was top-tier Miss Shelley in the front desk was great. Garrett was great. The pick up was seamless. They even partner with rental companies in the area to pick you up if you don't have a ride. They even stay after hours if you can't make it to pick your vehicle up. I'm not manifesting another repair needed in my car, but if it comes down to it, I will be coming back to this place

I've now had two cars, one right after the other, repaired by Georgia Luxury Auto (GLA). I'll…read morenever go anywhere else. Here's why... The first car was done perfectly and on time. The second car was a whole other story because of complicated insurance issues. My wife was hit by the semi of a shipping company at night. I gave the info to GLA and the process began. And then the insurance process hit a great big snag. The first problem was the shipping company needed to determine whether they were going to cover the claim or their driver's own insurance, based on what they were doing at the moment of impact. Were they delivering packages? Were they done for the day, off the clock, and just driving home? So that took an inordinate amount of time -- not GLA's fault, of course. Then Garrett, the Estimator at GLA, submitted everything to the insurance company the at-fault people decided would cover the claim. If that insurance company were as diligent as Garrett was in trying to move things forward, it would have been done at least a week earlier. As it stood, the insurance company didn't pay much attention to the emails Garrett sent them and dragged their feet, resulting in delays for GLA. After days of not getting needed responses from the insurance company, Garrett had had enough. He escalated the issue to the owner of all the GLA locations, they worked out a plan to force things into motion, and it worked. The parts were ordered, the work started, and I could finally relax. The mark of a great repair company is not that it does everything perfect every time because that cannot happen; reference W. Edwards Deming's Red Beads Experiment for a great example. No, the mark of a great repair company is how they respond to and manage ANY issue, regardless of whoever is actually responsible, in the damage-insurance-parts-repair ecosystem. GLA resolved problems they shouldn't have had to resolve because they were the responsibility of other companies, but they managed them anyway. GLA -- especially Garrett -- tore through the spiderweb of other people's problems and got the job done. Bottom line: I don't know how the personnel of any repair company could have done more to earn my repeat business. GLA has it.

A big thanks to Brian for providing amazing service. I'm not an Atlanta local- we drove out from…read moreSeattle to drop off our son at college, and realized our brake rotors had issues. Brian's mobile service made the difference. I was able to book Brian in a day, have him come out to our hotel parking lot where he promptly replaced both the front brakes and rotors after a small miscommunication on the correct rotor sku. Brian made it right, was extremely reasonable on the price, and was super fast in getting the brakes swapped. Thanks Brian!

Another great job by Brian from Brian's Brakes. Second time I have used his services, and again, I…read morereceived nothing but prompt, courteous, and attention to detail, Brian finished in less than an hour! Thank you Sir!

I'm a second-generation Import Auto customer. My father discovered this shop years ago and trusted…read moreRJ implicitly, and I'm grateful that he passed that trust on to me. Import Auto treats its customers like family. RJ consistently goes above and beyond when it comes to customer care, while also keeping his prices incredibly fair. There are no up charges or unnecessary additions to the bill; in fact, I think it might be the opposite is true. I'm honestly convinced that he sometimes undercharges because of how committed he is to taking care of his customers. I now drive all the way from Buckhead to Suwanee because I simply don't trust anyone else with my vehicle. Finding a mechanic you can truly trust is rare, and Import Auto is one of those places. I wouldn't take my car anywhere else.

I cannot recommend Import Auto Specialist enough! RJ went above and beyond from start to finish. He…read moreperformed a thorough inspection on my car. Not only did he discover a gas leak that could have become a serious issue but he also gave me the best price in town for my brake repair. He took the time to explain everything clearly and showed me pictures and videos too. He kept me updated throughout the entire process! RJ made me feel like family was working on my car. His honesty, transparency, and attention to detail gave me confidence that my vehicle was in the right hands. I'm grateful to have found a trustworthy mechanic so close to home and will definitely be returning for future service. Thank you, RJ, for restoring my confidence in the safety and reliability of my car. I highly recommend Import Auto Specialist to anyone looking for quality work and exceptional customer service! I cannot recommend Import Auto Specialist enough! RJ went above and beyond from start to finish. He performed a thorough inspection on my car. Not only did he discover a gas leak that could have become a serious issue but he also gave me the best price in town for my brake repair. He took the time to explain everything clearly and showed me pictures and videos too. He kept me updated throughout the entire process! RJ made me feel like family was working on my car. His honesty, transparency, and attention to detail gave me confidence that my vehicle was in the right hands. I'm grateful to have found a trustworthy mechanic so close to home and will definitely be returning for future service. Thank you, RJ, for restoring my confidence in the safety and reliability of my car. I highly recommend Import Auto Specialist to anyone looking for quality work and exceptional customer service!

After seeing all the positive 5* reviews, I chose SSR for a difficult job. My older Silverado has…read morespent a lifetime outside in direct sun & the hood / cab roof paint surfaces had lost clearcoat, and were leaning toward light surface rust. Manny gave me a fair estimate and was able to blend the new paint to the point that you cannot tell where the overlap is with older paint. 23 year old Z71 looks new again. I am impressed with the pride Manny takes in his work, and will use SSR again with confidence if / when needed. Highly recommend !

I made a dumb boo boo and backed into a mailbox and put a horrible deep gash in my rear quarter…read morepanel. These guys not only repaired that damage, but re did all the pinstriping and chrome trim on my car.Looks great!!