Told 1hr and 30 minutes which we were willing to wait for good food. 2 hours later we were delivered cold pizza. When I called I was told "sorry we got busy". Really? How about calling customers telling them you'll be late and delivering fresh hot food? Even if it's late. Then no offer for coupon or refund? Nothing! You are not worth the price of your food or service. read more

Love this place. It's my favorite Pizza in all of a Texas!! The owners are friendly and give great customer service. The place is always clean and food is a great value for the money. read more

I love Brothers for many reasons: locally owned and operated, use Roma cheese and Roma sauce, make a great crust, and the pizza reminds me of home. They are always buys, because it is so damn good, but they manage it well. The closest you're going to get for NY pizza takeout in Texas. read more

Everybody thinks the best pizza is the version they grew-up with, so I know we will never have agreement. My daughter grew-up in Georgia, and loves Pizza Hut... I grew-up in northern NJ, where they have great pizza, but as you move around the NE - - or even town-to-town in NJ - - you find important differences. I have tried many of the highly rated places in Houston, and nothing beats Brothers for pure honest cheese pizza. You can get a few slices and a drink for no more than fast food - - which is the way it should be. Have years of experience with 2 of the locations, and have never been disappointed with the food. Sometimes a little slow on clean-up of tables...just like the pizza joints I remember... read more

We absolutely LOVE Brothers. The owners are so wonderful, and the food is fabulous. We went in on Veterans Day and they ended up blessing us with money off, and even upgraded our pizza for free. We could live off of the pepperoni pizza everyday of our lives if we could. The cheese sticks are good too! read more

I came in for a philly. After I had paid, they told me they were out. I decided on a grilled chicken sandwich and was very disappointed. The chicken was dry and had fat that I couldn't chew. The bread was super crunchy. I was not offered compensation for the price difference. Three stars because the lady making the sandwich was very nice and apologetic. Restaurant was clean and the wait was only ten minutes. I won't be back to this location. read more

I have been going to this restaurant for over 15 years now, and every time I go I am thoroughly impressed. The customer service is always outstanding, the wait times are never too long, and the pizza is probably the best new york style pizza you can get outside of New York. Another thing I really like is that it still feels like a small town mom and pop place, and we've been so much that the owners come out to greet us every time. You just can't find something like this anywhere else near here. read more

I've been going to Brother since it first open while I was in Driver's Ed next door. This place not only embodies the atmosphere of pizzeria but Manny the owner is the coolest guy in the world. Become a regular and you'll get hooked up with cheap slices, free drinks, extra this that and the other. I cant describe it enough as a neighborhood hang out with amazing pizza. Seriously its the best pizza I've ever had because of every aspect imaginable. Awesome service, awesome location, awesome awesomeness. read more

Good pizza but every time I place the same order for delivery, it's a different price?? Also, they make you feel guilty about getting a pizza delivered...that's the only reason I'm ordering pizza, hello! read more

My favorite pizza in town! I made the mistake of visiting another location and it wasn't even close to as good as this one. They have a great lunch menu and they are always on point with making great quality pizza!! read more

For a pizza place in a shopping center strip mall, this is very good pizza, and reasonably priced. We've done both dine in and take out and have never been disappointed. We've tried their pasta dinners, and those are great as well. My only complaint is I always I feel sorry for the Pizza Hut next door ... as everyone is passing it up for Brothers. read more

Best pizza we've found since we moved to Texas! Maybe that's because the owners are from NY! They have an extensive menu of various dishes as well as pizza. And it's all delicious read more

When looking for just GOOD pizza and not something more artisan like crust pizza co, Brothers is the best in the area. They do your normal pizzas quite nicely including your normal pepperoni and cheese, plain cheese, and sausage and cheese. read more

I love the pizza here. Good service, friendly staff. They don't do delivery, but that's OK. This is the pizza I buy more than any other when I am craving pizza. read more

Best pizza in the Woodlands---hands down! We almost always get the extra large extra cheese. Feeds four hungry people with left overs.

I'm only giving 2 stars because the pizza tasted fine. For a Saturday evening, it wasn't very busy so i guess all the workers thought it would be okay to be on their cell phones while taking orders and boxing up pizzas. So gross!! I watched one guy remove a pizza from the oven, flip it around WITH BARE HANDS and put it back in and then go straight back to his phone. No gloves, no hand washing...nothing. The guy tossing the dough was more interested in the movie that was on the tv so that's why my pizza was thick in some spots and super thin in others. And when did it become okay to have r-rated movies playing?? Foul language and shootings? It's supposed to be a family restaurant!! 40 minutes before they're supposed to close they started cleaning so we were hit in the face with an overwhelming scent of fabuloso. I couldn't even smell my pizza. Also, one of the workers wiping down tables had a gun on his waist...not something I'd like to see while having dinner with my young children. Too bad all the locations can't be like the original brothers pizza. It's safe to say i won't be back. read more

I love this place! Growing up I always ate at the one on sawdust. It's nice having a piece of my childhood right next to my work. Staff is generally pretty nice and the pizza is always great. I love to just stop in and get a $2.50 slice for lunch. read more

Best pizza I have found so far in The Woodlands. I moved here from up north and have never been a fan of chain pizza places (Dominos, Papa Johns, Pizza Hut). Easily the best NYC pizza in the area, the cheese to sauce ratio are perfect. They always stick to their delivery time and the staff, while largely younger kids, is sweet and polite. read more

Good, fast, cheap. Nice to find one close to work. Rank Brothers in top 5 best pizzas in Houston. The chains aren't even considered when talking about this list read more

Posted a tip in 2012 but want to review in 2015. Have been a customer here since their opening and have never been disappointed with the quality of their food. In the past their service has been lacking but I have had four excellent experiences with pickup here in as many months. Food ready as requested and as promised. No complaints from me. And no "constructive criticism". read more

Brothers does a really good pizza! The salads are fine enough but they do a pizza really well. The restaurant is pretty small and gets packed but for pick up or delivery it is a really good pizza. It's a bit on the pricey side but good pizza and quality is worth it. It is my go to pizza place. read more

Ordered pizza and arrived on time. Everyone was nice. The pizza looked somewhat on the nasty-side. I had 3 pieces and within 2 hours I had a stomach ache and for the next 24 hours was nauseated. My stomach says don't eat here again, my brain says $20 pizza with 2 toppings, not including tip. Me thinks not!! read more

This is one of the better Brother's locations. I also like the one in the Grogan's Mill Shopping Center. Can't go wrong with the pizza. I recommend dining in or eating shortly after carry out. The pizza doesn't keep as well as the "delivery" chains. read more

I just moved to The Woodlands and was anxious to find some local takeout/delivery places that would make us happy. Tried out Brothers tonight and thought it was pretty good! I lived in NYC and Providence (both great pizza towns) and although I'm not sure you can compare it with those locations, it was enjoyable and I'd definitely order again from Brothers over the big chains. we had an XL pepperoni and the pepperoni had just the right amount of spice. We also had a Greek salad - not exactly an authentic Greek - but really good and the dressing was delicious. Sort of reminded me of the olive garden salad. Yum! My 2 year old had 2 slices and kept asking for more! Good stuff. read more

Pizza is good and greasy the way New York style slices should be. Ambiance is pretty bad though. Better suited for carryout or delivery.

This is a grows little pizza shop for good affordable pizza by the slice or a whole pie. The lunch specials are great. You will not find any kind of fancy artisan pizzas here, just good old fashioned New York thin crust and good Calzones. They have other Italian food but i have never ventured from the pizza and calzones. read more

The customer service here is about one step away from spitting in my face. I can almost feel the distaste off these people, and I'm not really sure what could have triggered it. Also, the booths are so small that the tables dig into your chest, and it smells like old spice deodorant about 50% of the time. I will probably continue to eat here once a week, the pizza is amazing. The best in town, for sure, even though it's the surliest. read more

Brother's Pizza was my obvious first choice for the start of my pizzeria review blog. Though this is not their first location, this is the location I dine at the most. Though it does not matter. All locations have welcoming and pleasant employee's, and that wonderful fresh pizza smell. Every time Brother's is the chosen destination for meal time, I get excited to enjoy some of the best New York style pizza north Houston has to offer. I've tried just about every item on the menu and they are all good choices, but I always suggest just going with the pizza. They sell by the slice which is especially helpful for those stopping by for a quick lunch. The only reason why I didn't give 5 stars is sometimes the tables are a bit untidy and the setup inside does have a gaudy feel to it - but don't let it fool you! Good food is being made right on the other side of that counter! read more

Good pizza, unfortunately there is plenty of attitude towards the customers from some of the staff. whoever answers the phone there certainly needs to try to speak clearly so that one can understand. read more

Terrible service on Fridays, do not even think about ordering. Last night I placed an order for take out, was hungry after a day of work and trips around town. I was told that the pizza will be ready in 40 minutes... I was late 10 minutes on top of the 40 and was worried that the pizza will get cold... I shouldn't have been worried about that since after 50 minutes from placing the order the pizza was not even in the oven yet. No call back to tell me they are running late, nothing. Very unprofessional and I doubt that I will be ordering again any time soon. read more

I was just having a somewhat bad day. I just ordered a large cheese pizza, ate the whole thing, and now I feel so good that I have decided to dedicate the rest of my life, helping sad, angry, hungry people, find the best pizza in the entire world, by writing this review. Everything there is good, (garlic bread needs complete makeover because it tastes like some shit) but I don't care about anything else. If you call yourself a man or are a good sized borderline obese female, order yourself a large pizza w/ extra cheese and devour that entire circular yeasty love creation. I promise you, you won't regret it. read more

Just returned from a trip and called at 8:30pm to find out how late restaurant was opened. Was told restaurant was opened until 9pm, so called back at 8:45pm to place order. The lady that answered the phone was atrocious. Asked why I kept calling and indicated they would not accept my order as they were preparing to close? Business must be so good they do not need my families business and after the attitude and insults I received tonight, my business and cash will be going to one of the many other pizza competitors in the Woodlands. This was a shocking experience demonstrating the lack of training, customer service and manners at Brothers Pizza. Before I could ask for the Manager, was abruptly hung up on. I tried calling back, but no answer. Good bye brothers, hello all your competitors. read more

Brother's Pizza off Woodlands Parkway and Kuykendahl. The manager was EXTREMELY rude and sent her son to collect the cold food they delivered. We thought we would have to drive it up there after having an altercation with the owner and decided against it. We thought it would be left at that but it wasn't. Here's what happened: I called and placed my order around 1:43pm. Around 3:20 our food arrived and the driver apologized and informed us that he made a mistake when we he told me they delivered here. We should've ordered from the Grogan's Mill location. We figured lesson learned. Seth and I went to dig in and the pizza and wings weren't even hot. My fiance decided to call back and inform the manager that the pizza took forever to get here and the food wasn't even hot. She was very defensive and called my fiance a liar and began raising her voice at him. Told him she would refund him and to take his business elsewhere next time. I tried to defuse the situation and hopped on the phone and she proceed to yell at me and hung up. I called back to figure out what she wanted us to do and she kept yelling at me telling me to take my business elsewhere and not to call back. At this point I figured she wanted us to take the pizza up there and that's not something I wanted to do. She seemed like a very rude person and I did not want things to escalate. I called the Grogan's Mill location and spoke with the manager, R.T. who was very professional and apologetic about the actions of the Sterling Ridge owner, Lima. He reports that he has gotten several calls about how she treats her customers. About 20 minutes later the driver shows up and turns out he's her son. He wanted us to give him the food because his mother took it upon herself to void the transaction and not communicate with us what she wanted to do. We heated up the pizza and wings and ate because we thought it was done with. She hung up on us three times and told me she would file telephone harassment against us. All I wanted to know was how she was going to rectify the situation. Her son was extremely rude and wouldn't let me shut our front door. My fiance actually had to slam it shut and I locked it. This OWNER has no class and lacks what it takes to work in customer service! I have NEVER had an owner of a business treat me as she did and tell me to take my business elsewhere! This was one of the strangest things I've ever had happen and it was completely unacceptable. I will NEVER refer anyone to this location nor will I ever come back or support her business. However the Grogan's Mill location is amazing! The manager is awesome and he herd me out today when I explained everything! Take your business to this man's place! He knows the true meaning of customer service! read more

Was good food and fast service. Very home-y environment and family friendly. This was my first time at this brothers pizza, but it is definitely up to the standard of the others. We will be coming back for sure! read more

This place is a little too over price for a slice of pizza. However, this place in my opinion is the best pizza I ever had. I literally crave for these pizza frequently. Each bite you bite into is flavorful and juicy. I usually get cheese pizza! " Must stop by if you have not " read more

We are new to the area (Sterling Ridge)and chanced upon this treasure when we arrived a couple of months ago. It has become the family fave. The staff have been consistently great (yes we have gone regularly during those two months)and the service is superb and the pizza OMG! In fact I'm on my way there now. read more

Great pizza, true thin, large slices. Toppings also are good and so is the cheese and sauce. A bit expensive but worth of if you are looking for a quality pizza. The meat lovers pizza is really good. read more

Just read a couple negative reviews, and all I can say is, I have no idea what they're talking about. We order takeout here probably 3 times a month, and have never been disappointed. In fact, on occasion, I call and speak to the manager to give whoever made my wonderful pie so well my kudos. Not enough cheese? Not high quality? I have never experienced that. In fact, it is by far the best available pizza in The Woodlands, bar none. Fresh ingredients, ample amounts, custom ordered for my family. I have come to know the owners over time and have confidence that if I ever had a question or problem, they would resolve it immediately. Yeah, costs more (a lot some might say) than Domino's or the Pizza Hut next door, but the business is thriving. What does that tell you? Care and flavor means everything if you're up for paying for it. read more