Came here to get my tire sensors reset on a car I had just purchased...with further inspection they let me know that the tires were missing sensors and educated me on the condition of my tires and that the dealership I bought the car from should have never sold me this car with these tires...fast forward and I'm at the dealership and they are making it right...I appreciate the gentleman being honest and educating me. If I ever have any issues with my tires I will for sure be coming here since they already show honesty. Thank you so much! read more

Service quick and great. Had two nails within a month. Walked in with no appointment. First time got taken care of within 30mins. 2nd time were busy and had to leave it there for an hour. read more

The costumer service was professional and prompt they were able to get me in same day for an oil change and a flat as soon as I call which was a plus! What I didn't like was the price for an oil change I drive a pick up and the majority of places will not charge me no more than 66$ to fill it up and that's taxes included this placed charged me 90$ which is ridiculous I suggest going anywhere else for an oil change. Other than that great service. read more

Solid place to bring your car for simple repairs, oil changes, and tires. I've been here several times for simpler car repairs and they're staffed with straight forward mechanics. A lot of chain repair shops are built on a business model of pushing unnecessary repairs on the customer. Bruce Sher's Goodyear is more laid back. Every time I've been in the store, they have suggested repairs, but also been willing to discuss what repairs are necessary to keep the car running compared to what repairs can be put off. It's a great place to head for small time car repair and maintenance if you don't like pressure sales. read more

The one star is for service. As for their ability to diagnose and fix,I give them 3. Customer service starts with setting customer expectation. I ask how long to repair and somebody gives you an estimate. They have a very bad habit of telling you maybe an hour or two and it ends up not being fixed to the next day late. It appears as if they take in as many repairs as possible,give you an overly optimistic time table and then don't get around to repairing the vehicle until much later than promised. Of the three times I've brought my vehicle in ,none have ever been delivered on time (even remotely). The last time I brought in a car,I wanted to have them check out a possible slow leak on one of the tires. Was told about an hour wait. Stopped by several times after that and after about 4 hours of being told I'm next,I wasn't. Ended up taking the car down the street. to Ted Wiens.Took about 15 minutes. Word to management,if you can't do it as promised,just tell me and I will take it some where else and not be so pissed off that I will never bring any vehicles to you again. read more

Thank you so much Omar - assistant manager of this location. I hit a nail on the freeway with a baby in the car and was freaking out. I was able to get my spare on and pulled over to this shop as it was the closest one to my breakdown. Omar was super friendly, warm, knowledgeable and extremely helpful! I'm happy I found this place and will definitely be back. Thank you for the superior customer service! read more

I went to this location today and they had new management. The service was excellent compared to what it used to be. They were not pushy and dint overcharge me. Very friendly and I will do my business here from now on!!!! read more

Do NOT go to this place if you want your car back in a decent shape. I went there today to get a flat fixed on my front left tire. They fixed it for $25 and as soon as I left the place my car started pulling to the left i.e. went out of alignment. I brought it right back to this place and the manager at the front just made a face and said that he didn't do anything wrong to the tire. If my car was out of alignment before it would pull to the left before the tire was fixed and not after. I would strongly advise everyone to stay away from this place. Poor quality of service and the workmen do not want to own up to their work. Stay away from them. Sales man number for my work is: 4043 and work order number is 7179196. read more

Omar the store manager is super friendly and honest! He takes care of you and the wait is never long. I've replaced all my tires here!

I was doing business here for several years and have purchased 4 tires here with their warranty just over a year ago. My wife's tire was leaking air and when I tried to bring the car back to get serviced, the new manager made all types of excuses not to honor the warranty....such as never purchased warranty, etc. After discussing options, I said I would just pay for a new tire. He stated that he would not spare the time nor would he service the vehicle since he has to go home. I pleaded that it was a safety hazard for my wife to be driving on these tires. He just did not care. I drove the car to discount tires nearby and had them inspect the other tires. Each one of them were showing signs of deterioration on the side wall. On one tire, it even had some type of aneurysm bubble on the inner side wall. At that moment, I told them to change all 4 of them. On a side note, it was close to closing time for them and they put on 4 brand new tires, issued me a certificate of warranty, and it was done quickly with no excuses unlike Goodyear. Even though I purchased lifetime alignments for all my cars here, I will choose to take my business elsewhere due to the uncaring nature of the manager. I suggest others to steer clear from this place. read more

I was very happy with the customer service I got at this Goodyear location. Their employees were very helpful in explaining and helping me understand what was the issues with my car. I was in and out of there in a reasonable amount of time. I do believe that the employees there are very honest and not there to rip you off. like most tire places are. The employees there are friendly and willing to discuss the repairs necessary to keep the car running and in tip top shape. read more

Manager rude, disinterested and had poor customer service. Repair tech took my trunk carpet apart to do repair but didnt put it back together. Tech put a greasy box in my trunk on top of my gym bag which could have been easily avoided. Terrible experience, i wont be going back. read more

I have been taking all my vehicles to the Goodyear on warm springs road for over 2 years now. They are always very courteous to me and my family when I go there. Everytime I have had any car trouble Bennie and his crew have fixed the problem. I don't know much about cars, but they do there very best to explain anything i don't understand and always show me my old parts they replaced. This is definetely a repair shop i feel comfortable referring all my friends and coworkers to. Thank you Goodyear, keep up the good work!!!! read more

DO NOT TRUST, especially if you're female . My mom took the car in for the free tire rotation/balance, and they wanted to charge her $200 for a new serpentine belt (a $16 part that SHE later installed in 10 minutes on her own, with help from a youtube video!) that they said "looked like it was the original and had never been changed". We have a receipt from this store that shows that THIS SHOP installed that same belt 18 months ago. They also told her the steering stabilizer needed to be replaced ($180) and then the car would have to be realigned afterwords ($89). They claimed that this faulty steering stabilizer (which THEY installed 18 months ago) had caused the treads on the tires to wear down on one side, so we'd probably need new tires, too. She called me from the store, and Rolando gave me the same information over the phone. However, he changed his story when I showed up. He backtracked and ADMITTED that the steering stabilizer doesn't affect alignment, and that the tires probably just need to be rotated. It bothers me that places like this would try to take advantage of their female patrons. Please, please DO NOT bring your car to this store - you have plenty of other options in Las Vegas. Don't encourage this type of behavior read more

I am VERY unhappy with their quality of work. Had a transmission leak they fixed it and this is now my second time back for the same problem! Plus the brakes they put on were done incorrectly and this will be my second time going in to get those fixed too! I will never be paying them any more money when they are done fixing their problems they have caused I will never ever see them again and will never send anyone to them. read more

I took my car here for the first time for an oil change. I was surprised. The mechanic showed me where I had a leak. I did know about it. They told me the truth and the manager Bob gave me a quote to repair the leak. No pressure, no lies, just good business and extremely nice people. Thank you guys. I will be back. read more

I had a wonderful experience at this location and highly recommend their mechanic Colt. He was knowledgeable and very honest in fixing my auto problem. The manager Bob was also friendly and very professional. Thanks to both. read more

ok lets face it its never good when we have to get our car worked on but i took my car here and i had the best service ever and scott was very helpful showing me whats wrong with my car very nice person when im in town thats the only place i take my car to thanks to scott and his crew read more