Jesus and his team are great here! No salesman BS and they do a solid job. Glad to finally find a…read moreplace in LV that cares about their customers

NEVER GO TO VALVOLINE!!!…read more I go in for an oil change and any other maintenance that I may need before a road trip and the technicians seemed to have no clue what they were doing. One technician tells me that my air filter is at the end of its life and should be replaced if they had it in stock and then another technician tells me it's fine until it's next service. During the whole time of my AC service they had me sitting in my car in the hot sun while the technicians are going back and forth and looking of their phones as if they don't know how to use their own equipment. After I paid over $300 for everything and I'm heading home barely even 2 hours later my check engine light comes on which triggers another light to come on in the car. I go back to the location to get it checked and the technicians said that the light has to be manually reset and tried to reset it as if the maintenance light came on. During this 2nd visit, no one bothered to open the hood of the car to check on their work to see if there was an issue. Per the customer service rep, these technicians are only aware of how to do fluid services and don't know how to do anything mechanical to the car. WHY HAVE PEOPLE WORKING ON CARS IF THEY ONLY KNOW A FRACTION OF HOW TO WORK ON A CAR?!?! I had to drive to multiple locations to try to get this issue fixed since Valvoline could not do it. $240 and hours waiting for a diagnostic/repair only for the auto shop to discover that the breather tube was not installed back in after it was taken out for the air filter inspection/replacement. The mechanic said that if the issue was left as is, my car would have been seriously damaged. I was told I would be compensated for this issue by a Valvoline customer service rep only to be told later that they wouldn't refund me because they don't touch that part of the car even though there is documentation that Valvoline was negligent. Then they tried to turn it around as if the light was already on when I came to the shop when it was not during my first visit and no where in the comments of my first visit is it noted that there were any preexisting issues with my car. All I was offered was a refund on the oil change and no other service and a coupon for a free oil change which I decline because I will never be going back to any Valvoline location even if I was desperate. Horrible customer service and business where their technicians don't properly do their job that we pay them to do and then corporate won't even take accountability for it. I would give negative stars if it was possible.

This place is the absolute best!!!!!! Seriously, I cannot…read moreexpress my gratitude enough. The customer service is incredible! Angelica and Josh were very informative, professional, and so nice! The new system that they have, which includes sending pictures of every issue to the client- makes for a completely transparent and reassuring experience. Thank you guys for being so amazing! We'll be back to fix our oil leak very soon!

For the last two oil changes I have been bringing my car here. My oil changes are only lasting…read moreabout TWO MONTHS in between oil changes. The manager told me the cover for the air filter was "broken" he was so confident that he had me come with him into the garage to show me how it wasn't "closing" lo and behold it closed -__- Here we are two months since this incident and oil change and my oil light is now back on.. DO NOT COME HERE!

I'll admit, being on the road and getting a quick oil change is never ideal, but when you rack up…read morethe miles like I do, sometimes it just happens that way. I use Amsoil because I do drive so many miles and when I picked up my oil at the distribution hub not too far away these guys came up as one of the closest shops that handled Amsoil. They seemed happy to use the oil and filters I bought and damn if they weren't done exactly to the minute off when they said they'd be, which was very important as I had a deadline I was trying to meet with an auction house pickup. Great service at a great price, done on time, zero issues or complaints, makes this shop an easy recommendation.

I was kind of worried refusing to find an oil change place in Las Vegas while I was visiting from…read moreLA. I found Oil Tech on Yelp with all 5 stars and they truly live up to their 5 star rating. Everyone was so helpful and kind. I came in for a last minute oil change and was able to get a same day appointment which I truly needed. Rudolpho helped me with my car and was thorough and so professional. The energy in this place and from everyone who works here is so positive and honest. Thank you and stay blessed.

I had an electrical issue that was above my skill level to repair. Ardi provided a detailed…read moreanalysis while explaining the faults of the vehicle. They also provided pictures and videos of all the issues. I am very happy and satisfied with the quality of service, the professionalism, and the transparency they provide to their customers. Ardi and his staff were very courteous and professional. I am active duty Army and MVR provided a military discount. I absolutely recommend MVR to family and friends. I will definitely return for other work that was recommended.

Requested a break Fluid Flush. Told me they can't do it…read more Sold me on 1hr diagnostics ($200) & then another hour ($400 Total) Said I needed new breaks & new rotors and breaks ($1700) and a new master cylinder ($3500) ********************* Took it to Toyota Dealership: they said master cylinder is fine, and they resurfaced my rotors + new break pads 725$. Also covered a $70 Uber ride Home. Also left a door ding in the door, as I will have to replace the strip protecting the paint there. Cancel my appointment on the 22nd.

Andy and Savanna were super professional and got my oil change done quickly. Very happy with the…read moreservice provided. The facility is in great shape and well maintained. Was not busy when I arrived. The cost is very reasonable. $120 for six quarts of synthetic. Would recommend.

I have been a loyal customer of Jiffy Lube for a long time, but my experiences over the last two…read moredays have been incredibly disappointing due to poor customer service. Yesterday, I dealt with staff members who gave me an unnecessary attitude during my visit. Hoping it was just an isolated incident, I called today simply to verify their hours and check if they were open. The response I received was a sarcastic, "Of course if we're answering the phone, we're open." Most locations are closed on Sunday and that's the reason I had called. As a long-time customer, it is incredibly frustrating to be treated with such dismissive attitude and hostility for asking a basic question. Getting a phone call answered doesn't automatically guarantee a business is open for regular service, and there is no reason to be rude to customers who are just trying to bring you their business. I really hope management addresses the front-line staff's attitude, because great customer service is what keeps long-time patrons coming back, and right now, it's severely lacking.

Was visiting from California & was ready to go home when I realized Saturday night that the car was…read moreat 5% oil life---apparently oil burns at an increased rate bc of the darn heat. My anxiety kicked in & I decided to find a quick oil change place but so many were closed the following day--Sunday. Found this place open on Sunday. I got there exactly at 9am & was helped by Carlos & De' Sean. I mentioned to Carlos that I was on my way home & he assured me he'd make sure the car was all good for my trip home. Carlos let me know exactly what was being done. I opted for the premium oil --came out to $117. De'Sean recommended other services-- which I declined. I was in and out in less than 30 min & on the road home feeling safe. I wish I had had some cash on me to tip these gentlemen bc their job isn't easy in so much heat!!! Would be back if I lived in LV.

Worse service i ever had on a $135 cleaning + $20 tip cash up FRONT…read more That's all I can say and you be the judge. I chose the $135 service because the gentleman told me they will steam the leather seats so they'll be clean. These are things I found next day without doing a QC check. Strongly NOT RECOMMENDED.

Simply WOW !!! this auto shop truly go above and beyond for their customers…read more Kevin and Gage made the entire experience smooth, stress-free, and welcoming from start to finish. They really made me feel like a valued customer, and for that they've earned my business forever and my recommendation to anyone who asks about a great mechanic shop. Their professionalism, honesty, and genuine care are rare to find these days. I'm incredibly grateful for the amazing service.

Headline: Beware the "Free Oil Change" Lure - A Lesson in Due Diligence…read more I came in for a promo oil change, only to realize it was a lure for a high-pressure sales strategy. I was greeted by an advisor, Gauge, who pushed me to open a store credit card to get a "free" oil change. They used the "multi-point inspection" as a sales pitch, quickly quoting me $150 to replace my engine and cabin air filters--parts that cost about $20 total. When I questioned the price, Gauge promised to "price match" if I showed him the $20 price online. I showed him the exact parts on Amazon, but he immediately went back on his word, claiming the lowest he could do was $65. He then tried to "deal" by offering to only change one filter for $20 or having me buy the parts elsewhere for him to install. I refused to be duped by these games and told him I could Google how to do it myself. I'm proud to say I figured it out, changed both filters in minutes, and saved $130. I have since closed my account and will not return. I refuse to give my hard-earned money to a business that casually exploits people without remorse. To everyone else: Do your research. Some repairs require a pro, but for the simple things, don't let yourself be exploited. I'm moving on with my money and my dignity intact.

super impressed....Just moved here in October and wanted to find a local mechanic, but they were so…read morecourteous and got the job done. Wish I grabbed his name to put a shout out! Thank you kind people!

These guys are a bunch of grifters. While waiting for my oil change that I never got. I notice the…read more1 guy telling people they don't need an oil change (yet). Hoping they tip him and come back for more. 20 mins later he comes back and tells me I don't need an oil change. I though he was going to tell me I was all set. Waisted a half hour of my time, NO JIFFY AND NO LUBE. I came in for an over due oils change JUST CHANGE MY OIL, GRIFTER!