Lucas and Autumn were really great all around. They were professional, thorough, and very easy to…read morecommunicate with. First they explained the entire process and asked if we had questions. Then proceeded to pre-clean all the vents with a HEPA Festool. They realized that one of the ducts was disconnected and even crawled under the house to reattach it for no extra charge! They showed us how the negative air machine works and the filter they use in the negative air machine before - and after carefully exiting with the dirty ones. Later we were able to inspect them outside! There were playing cards, a pine cone, and a massive, disgusting amount of dust/grime among other things. They uploaded a bunch of before and after pictures of the ducts along with the invoice and sent an email after they left. We are so happy we both chose to get the ducts cleaned and chose Better Air Northwest to get it done!!!

I recently used Better Air Northwest for a full cleaning of the HVAC ducts in my 5200 square foot…read morehome which hadn't been professionally cleaned in over three years. I was impressed by the process from start to finish and the noticeable difference in air quality afterward. The scheduling process was easy and transparent. I called on a Tuesday, and they were able to fit me within two weeks. The office staff clearly explained the pricing structure (which was fixed based on the size of the house, with optional add-ons like dryer vent cleaning) and sent a confirmation text the day before. The technicians, Andreas & Cody, called me 50 minutes before arrival, right arrived pretty close to the promised time. I knew there was construction down the street so I figured they would be delayed due to stopped traffic. The two arrived in a well-marked truck and was immediately professional. They took time to explain the negative pressure vacuum system they use, which involved hooking up a large hose to the main duct trunk near the furnace. They wore boot covers inside the house, which I appreciated. The cleaning itself involved systematically sealing off all registers and then using powerful air whips into each vent to agitate and loosen all the debris. They showed me the incredible amount of dirt, dust, and junk they removed from the main trunk--it was genuinely shocking and visually compelling. When finished with the vents they took on the dryer. The lint cleaned out of the vent and the filter was surprising. I expect the drying cycles will be quicker with a clean system. The entire process took approximately 5 hours. Once finished, they sealed up the access holes they created cleanly. There were only two rooms where they forgot to move furniture back in place. The immediate difference was significant: the air in the house feels fresher and less "stuffy," and the HVAC system runs noticeably quieter. I am confident that the removal of years of dust and allergens will benefit our household, especially during allergy season. Better Air Northwest delivered exactly what they promised: professional service, clear communication, and excellent results. I highly recommend them if you are looking to improve your indoor air quality.

Celia Zapanta provided outstanding service when I purchase a floor lamp. She was very…read moreknowledgeable about product features and I ordered the lamp. When, through no fault of hers, the lamp that arrived was defective, she corrected the problem. I am a very pleased customer and will buy from Globe and Ms. Zapanta in the future.

Came here to get ideas for friends who are remodeling their kitchen, which has now expanded to…read moretheir dining, family and laundry rooms as remodels often do! While Globe Lighting has lots more styles and designs online, when buying expensive lighting it's a good idea to see it in person so you can gauge the size, proportion, color and span of light. Chandeliers, pendent lights, lighting fixtures can totally transform a room, become the wow feature and set the style for the space so making the right selection is critical. Was greeted the second I stepped through the door by a sales woman asking if I was finding everything I needed. A silly question since I was only in the store 2 seconds! Better to just say, "Welcome, is there something I can help you find?" Or better yet, "Welcome, please let me know if you would like assistance finding something." For me it's such a turnoff to feel like pray when I enter a store! I give the saleswomen credit for apologizing for the "attack." Her words, not mine; but accurate. I know most reviewers complain when they are not greeted upon entry; I'm not one of them! Could care less whether you say hello; just be available and thorough when I have questions. Lighting styles are evolving and I was hoping to find more mid-century modern lights with clean simple lines. They had lots of dark metal, farmhouse, and traditional style lights. Some ultra modern and space age LED lighting, but not as many options for transitional or mid-century. We ended up going with a chandelier we found online after carefully measuring and comparing to current lights. While there, I approached a different salesperson with questions about a bathroom light fixture in my home, one I am having difficulty taking apart to change out the bulbs. Yea, I know that sounds like the beginning of a joke, but it's not! He was super thorough, provided detailed instructions and even gave me options to consider if I wanted to swap the bulbs for an LED strip. All in all, a trip to Globe is worth it when looking for new lighting to see lighting up close and to get guidance from the experts who work there. Globe also has a variety of hardware for cabinets, numbers for the exterior of your house, outdoor lighting, and even home decor lurking in between and around the lamps. So walk around with a keen eye, you never know what you may discover.

I had my air ducts cleaned today by Clean A Duct, and I couldn't be more happy with the results! I…read morehad to reschedule several times and they were very accommodating. The technicians arrived right on schedule. They were extremely courteous and I asked them to explain the process before they began. The cleaning was thorough as they meticulously went through each vent and the main duct system. As expected there was a slight smell when starting the furnace back up (not dissimilar to how it might smell after being off all summer) but that cleared up quickly. We haven't had them cleaned in the 12 years we've been here (I know, I know...) but I really expected them to be worse. They even replaced the filters on the furnace (I provided them). The pricing was reasonable and comparable to similar services. It took about 3 hours for a 3k sq ft house. We also had them clean out the dryer vent.

These guys are great. They quoted air duct cleaning for me over the phone, came the next day right…read moreon time, and did such a thorough job all while explaining the process and giving me updates along the way. I love that they're a family owned business and that they had all the tools and knowledge to provide quality service. I feel like I got a great value. I recommend Clean-a-Duct to everyone, especially to those who, like me, have never had their ducts cleaned before. I couldn't believe the amount of dust and pet hair they removed from my ducts! The house feels lighter and much cleaner now! Thank you Tim and Keali'i! -Adam

Great company to work with and great install. Saving money and no hassles. Very professional.read more

Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

David and his crew did an amazing job repairing and rebuilding my chimney. My chimney has been…read moreleaking for quite sometime and he was able to repair in a timely manner and made it look even better then before. He walked me through the whole process as I am a first time home owner. Very easy and affordable to work with. Will be recommending this company to others.

From the owner: Our mission at Sure Thing Construction is to provide our clients with exceptional construction…read moreservices that exceed their expectations. We are committed to delivering high-quality workmanship, on-time completion, and cost-effective solutions. We specialize in, chimney repairs / removals, roof replacements / repairs, solar installations and removals. We offer tons of handy man services as well. You have needs, we have solutions. Licensed, bonded, insured. CCB - 251813

Energy Solutions went above and beyond to ensure that the system was installed and functioning…read moreproperly, returning to my property multiple times in order to troubleshoot or replace components when the manufacturer was giving them the run around. They were highly responsive and supportive throughout the whole process. I would highly recommend them for anyone needing solar power.

I was so impressed by Energy Solutions! I wanted to get an EV charger installed but didn't want to…read morefuss with drywall but also didn't want conduit running across the middle of my wall. They have a great solution to run it along the bottom near the foundation and run conduit inside the wall straight down. They walked me through the project and made sure it was what I wanted and did a clean and quality job. Would definitely recommend!