Overall it's a shame that Steve, the owner, is so rude and challenging when you ask a question…read moreabout the charges. Hard to believe, but he spoke harshly and hung up on me when I asked why there was an additional $99 charge. I even said I was not refusing the payment; I just wanted an explanation. That said, Morgan, the technician that reset the button (literally all needed), was lovely, thorough, and pleasant. My system is old and will need to be replaced; however, Steve got his wish - I paid the additional $99 and will never do business with Earthwise again, and I hope you will not either. Rude behavior is the last thing a customer should expect, especially from the owner. Note: Steve could have fixed this with a callback, a simple explanation, or an apology for his rude comments and hang-up. One can hope he may read this review and do better in the future. .

I had a new AC installed in my ForestGrove a few years ago. It worked fine until the metal backed…read moretape on the unit in my garage failed. The garage is cool and the rest of the house is hot, especially upstairs. I noticed a two inch gap around a cover . The wrong cover had been installed and just taped on rather than getting screwed on. No tape I can find will hold it on and the air pressure forces it open again. I called Earthwise to have them fix it. My first call was May 18. They didn't call back. Two more calls in the next week got me the reply of "We are busy". They need to make this good by getting the correct part or fabricating one. The AC unit was well over $3000. I have made a complaint with the Better Business Bureau.

Worst company ever - very deceptive company. They installed…read morea used item that has dent... plus they installed it wrong and water leaks turning of the igniter. they left an insulation in the compartment which blocked the airway therefore shutting of the furnece - incompetent company. when we called them, it was extremely difficult to get a hold of anyone and they needed to be paid $175 for what they call a trip fee that wont even be accounted towards the service. SAVE your money - do not use this worst company.

We purchased a new build home in Woodburn with a Bryant furnace and Rinnai tankless water heater…read moreboth installed by ProHeating. We called ProHeating a year later to service both and were quoted $89 each for the service call that included flushing the water heater by Cynthia. I specifically asked about the flushing because several sources state it's important and we've never owned one like this before. Two technicians showed up on time and proceeded to do the service and after about 45 minutes came to let us know they were done. When we asked why the water heater had not been flushed they just looked at each other and said nobody told them to do it. They called the office and Cynthia made another appointment to get it done and didn't charge us for the initial $89 for the water heater service. Then a couple days later she texted and said their flushing equipment was down so the appointment is cancelled and she would let us know when we could reschedule. Forward one month and the trouble code comes on the water heater so we call them back. Cynthia says their flushing equipment technician must have forgotten to reset the water heater after he serviced it so she'll send him out in Monday to do that. She also tells us that the pump needed to do the flushing is still on back order so they still can't perform that service. We'll it's Monday now and Bianca called and said their flushing equipment technician won't be coming out today. He's unavailable for the next few months. That's all, no solution for the trouble code or offer to help. They installed an appliance they can't and won't service. They have the poorest customer service I can imagine. I would never call them again.

I had them install a dishwasher. They did the job quite well, and they even found a seriour…read moreunrelated problem with my plumbing while at it, and recommended I get a plumber to fix it ASAP. Very satisfied.

I have never had an experience with a service provider as negative as this. Chris Long himself…read morecame out to do the work. He arrived an hour and 15 minutes late. (he called to say he would be late and then proceeded to be 30 minutes later than he said he would be with no call). He had two tasks, both which he rushed through and put away his tools before confirming the job was done correctly. The second job was not correct. He proceeded to blame me for not being out there to oversee his work while he was doing it. I was five steps away inside my home. He merely had to come in and ask me to join him, which he did not. He blamed the prior job for making him late as they "added items" to which he was not there to do. Not! My! Fault! and not a reason to rush through my job and blame me for his mistakes. I have never been spoked to so disrespectfully by someone I was paying to do work. I will never use him again, nor recommend. Additionally, he is EXPENSIVE!

Evergreen Gas was called when we had a problem. They were out and worked on fixing it . I really…read morelike working with there staff because they are not only professional but also listen to what the problem is and how they are going to fix it. I highly recommend using them for all furnace and air conditioning needs. Ann Bell

Evergreen Gas installed a replacement 2 sided fireplace. Shaun has demonstrated his profound…read moreconcern for making sure it is properly installed and that we are satisfied by answering all our questions and consulting us with each decision that impacted the installation and safety of the new fireplace. The mechanical inspector had praise for the quality of the work.

We had Levi out for A/C maintenance and couldn't be happier with the experience. He cleaned the…read moreunit, repressurized the system, and walked us through better maintenance practices -- all without us having to ask. He also volunteered a recommendation for tankless water heater maintenance, which we really appreciated. Beyond the quality of the work itself, Levi was easy to communicate with, showed up on time, and was overall a friendly person. We'll absolutely be calling him for any future HVAC or A/C needs.

Honest. Reliable. Trustworthy. Professional. Man of his word. This is the guy you want. Never tries…read moreto upsell us. If it can be fixed, he will. Never leaves a mess, and he knows his stuff. As I sit inside my cool home these past few 90+ degree days, I am thankful for Levi for keeping our older equipment in tip top shape and feel a sense of gratitude. Levi knows HVAC inside and out...don't hesitate to have him care for your equipment...you won't regret it!!

Super happy with the central hvac upgrade to our dated ranch style home. Game changer.read more

Our gas fireplace was in need of some serious TLC. We had a hard time getting it turned on even…read morewith the switch and it no longer stayed on (it would auto shut off pretty quick). It really needed a good cleaning. They took it apart carefully and cleaned all the pieces/parts. Did a thorough check of everything to make sure there were no leaks/damage. The tech was very knowledgeable and kept a clean working space. I appreciated that he cleaned up after himself and was all done within 2 hours (gone and out the door). The price was reasonable for the state our fireplace was in. I would definitely recommend this company and plan on using them again

Our AC was making a funny noise so based on a neighbor recommendation we called Rob. He cane out…read moreand diagnosed the problem, then went beyond the problem and checked our entire system. He mentioned our heating coils were a bit lacking for the houses square footage. We already knew that, but had yet to address it. Rob knew what he was talking about and offered us two quotes. One to fix the AC, and another to fix both our ac and heating coils. His estimate was half of what we had been quoted before, so we accepted their help. Then Absolute sends out two very nice and professional gentlemen Daniel and Mason. These guys got right to work and took no breaks! They were friendly and very professional. They cleaned up after themselves and didn't leave initial they triple checked everything. I will recommend Absolute Comfort to everyone looking for heating and cooling work!

My husband and I had an appointment with Rob Baird of Absolute Comfort Heating & Cooling. He is…read morelocated in Boring, Oregon. He came to our house and we discussed different ductless mini split systems with him. We want to replace our current mini splits that are old. He promised an email giving us an estimate for a Daikin mini split heat pump, for our home, the next day plus he'd make a follow up phone call to answer any questions we might have. It's been 10 days and we've gotten no estimate from him whatsoever! After placing a call to his office, his secretary said something about him being busy and needing to check equipment? I don't know what his gambit is, but I suggest you steer clear of this guy entirely.

Our home has a 2004 Trane that came with the house when we bought it…read more The owner Shane was on call due to a call out and came out to service our unit himself. Within an hour he diagnosed/fixed and answered all of my questions with honesty. Our 2004 is up and still chugging along, thanks Shane and team.

We've only used Elevate once but we're very impressed thus far! We had to reschedule more than once…read morebut were never made to feel bad about it. (In fact quite the opposite as they were very understanding and empathetic!) When we finally had someone over to service our system for the first time he was very punctual, informative, and courteous, honored our coupon, and did a great job! He answered all our many questions, was very detailed, and even followed up with an email suggesting a product we could install ourselves after discussing our request with the owner. He then went above and beyond but I don't want to be specific because I wouldn't want anyone to expect that level of service every single time - I certainly didn't expect it! (It was a great value as we had the HVAC/AC serviced and a new thermostat installed.)