The atmosphere couldn't get any better for an Italian restaurant. Old school Italian mobster vibes all the way, and it's family style, so the portions are huge, which I love. I got the cuatro dish, which came with stuffed shells, cheese lasagna, and two chicken wraps. Everything tasted like authentic Italian, and the red sauce was amazing. read more

To avoid the mess and planning issues we decided to eat out for Thanksgiving Dinner. Buca di Beppo has a great family-style dinner. I made reservations and even changed them once with the helpful staff. We were seated within five minutes of our reservation. The food was great and the service was also wonderful. Very pleasant experience with an exceptional staff who made the holiday feel special. read more

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Visited November 15, 2025. I was craving Italian and decided on Buca for dinner after a day at the mall. It's been over a decade since I've been here, and the interior was completely unrecognizable; I'm not sure if it's been renovated or if my memory is just fuzzy. Service was okay: the staff were friendly but a bit inattentive. The food, however, was great. To my surprise, the prices were steep, but the portions are massive - easily enough to feed four adults. Because of that, I wouldn't recommend coming alone unless you're ready to bring home leftovers for the next few meals. While I appreciate the family-style concept, I wouldn't mind slightly smaller portions at lower prices so I could try more dishes. The quality was excellent, but the likelihood of me returning is about 50/50 since I usually dine solo or with just one other person. That said, I definitely recommend it for groups of 4-5+, and I'd gladly come back in that scenario. Tiramisu: 10/10 Chicken Carbonara: 9/10 Brussels: 10/10 read more

Buca di Beppo Italian Restaurant - Chicken Carbonara - Italian Near Me - Franklin, Tennessee

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While spending a weekend in Franklin, we felt comfortable going to Buca, since the one in Huntington Beach, CA is great. But here in Franklin, we had a very unusual server, Parker. He told us the strangest stories about his family, and him owning so much property he didn't have to work at Buca, he was an electrician during the day and was well off. I told him we were visiting from California, and celebrating my friend's birthday while we were here. He said he'll bring her a birthday dessert for sure. He was very slow and it took him a long time to bring our bottle of wine and food orders. He was the one who talked us into a bottle of Cabernet wine (Martini) that was $36 one the menu. We agreed and told him to bring it. But, he came back and said they were out of it, but we could have another bottle of wine, Decoy for the same price $36. The food was nothing exceptional, the broccoli we both left over it was too hard to eat, and we were disappointed, since in CA we were used to the food tasting so much better. When we got the bill, he charged us $50 for the bottle of Decoy wine. We reached out to him and reminded him he talked us into the wine, and said it would be the same price as the Martini for $36. He then had a massive meltdown, and became aggressive, and said "I'll get the Manager" you could talk to her, and we don't give birthday desserts anymore! The Manager did come over, and she was a very kind angel, and wanted to make everything right. She was trying to figure out how she could make a resolution out of this bad situation, and would bring a BD dessert, and knock off the dinners, and just charge us for the $50 bottle of Decoy wine. We were so discussed, I gave her my credit card, and she said she'd bring a dessert, but we just left! What a crazy server Parker was, he ruined the evening with his lies and strange behavior and talking obsessively, it was a nightmare! Now I see why they have such bad reviews. read more

Our waitress, Whitney, was spectacular. She was kind, helpful, and professional. The Apple Gorgonzola salad is genuinely one of our favorite salads ever. Prices are very fair and the portions make it easy to share. read more

Food is wonderful! Service is great! Ambiance is fun, Italian style! It's actually worth eating here to be able to check out the atmosphere. Everything I've ever gotten, to include the complimentary bread & oil, is delicious! At dinner, the portions are huge (enough for 2 or more.) I especially like going at lunch time for smaller portions. I like the Creamy Pesto Penne, Salmon (however they fix it), Eggplant Parmigiana, Chicken Parmigiana, and Chicken Limone. Also, lunch entrees include a salad. read more

Service was terrible No one upfront to greet the guests Waited over half an hour for a to go order only to be told it would be a while longer. Just gave up and walked out. If you know you're busy or understaffed at least pause your third-party orders so you don't get so bogged down. This is not the first time I've waited excessive amounts of time for a to go order this establishment.. it's very frustrating. read more

We ordered takeout, and the food was good. But presentation is lacking. Salad was a bit skimpy for the price. The real issue is the pick up service. The lady at the takeout window was as crusty as day old bread. She told us to ask a waiter for help, which we already had. He told us she was the person to talk to. She was in the take out booth. Food 4 stars,. Customer service 3. read more

The food was plentiful and definitely shareable as stated on the menu. The service was second to none. In fact my wife once asked me which one was our assigned waiter as everyone that walk by asked us about our meal. The prices appear high until you see the meal. The ambiance was Italian and made us feel we were actually in Italy. Lots of laughs, great food and many smiles. We took home more than most restaurants serve. Great place!! read more

Very pricey, however, the food portion is a lot since they do it traditional Italian style- family servings. I came with my sister and the regular portion can feed up to 3 people vs the big Buca can feed up to 5-6 people. We ordered an appetizer: Brussel sprouts with prosciutto and our entreé: Chicken Carbonara (regular portion). Soooooo much food. Decided to get dessert as well: tiramisu (a big portion). The food was amazing and I would come back for sure but with more people . read more

We had a relaxing and enjoyable evening. The staff is very friendly and they made us feel welcomed. Todd was our server. We always enjoy eating family style and this was absolutely perfect. Wr ordered the cheesy garlic bread, Chicken, Parmesan, Pappardelle Bolognese special and we finish all the evening with tiramisu and coffee. We sat in the booth in the bar area. It's very cozy. And I love it that we did not feel rushed. I did forget to take pictures of the dishes, except for the tiramisu. And that was definitely an ample portion. We will definitely be back. read more

Buca di Beppo Italian Restaurant - Tiramisu - Italian Near Me - Franklin, Tennessee

We love their salads, lasagna and garlic cheeses bread. It's a fun place to go to with your family. Our kids love it. The ambiance is old school Italian, I know it's a chain but their food is nostalgic for me & reminds me of home. The service has always been good. We always had waiters that were attentive and kind. This has been our go to dinner spot when we want to relax and have fun with the kids. read more

Food was great and it was so much. Definitely recommend bringing 3 big backs or more. This is more of a group eating instead of everyone gets their individual meals. And the service was great. read more

The food and service were good. Stuffed shells were tasty. I always have to get one child something different as they're very picky so usually end up ordering a kids pizza meal. Most every restaurant had the same frozen kids pizza but not here. It was definitely made to order. Salad was a little tart with some extra vinegar but still good. Restaurant was pretty chilly, but we came in early so likely temp was set for more people. Said something to the waiter but don't ever really expect anything. However, we could tell the change in temp a few minutes later. Really appreciated that. read more

Listen, Buca is not and never will be the same as a local family-owned Italian restaurant, so you have to make sure you don't compare it to something that will almost always be better. However, when looked at as a chain Italian restaurant, it's rather good and makes for an enjoyable meal. We've dined at this particular occasion several times over the past few years and we've never had a bad meal. The dishes come family style, so make sure that you're not ordering one entree per person or you will be taking home food for a week. The food is pretty good though and we particularly like their baked rigatoni. The house wine is surprisingly nice and the prices are not terribly crazy. It's also fun to take in the full kitsch that is their design aesthetic and it's a solid dinner overall! Pro tip: Costco sells discounted gift cards and you can usually get 20% off, which is a great deal. read more

Buca di Beppo Italian Restaurant - Italian Near Me - Franklin, Tennessee

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I ordered food for take out and wow are the portions big! I ordered two large portions for my family of 6 and we had more than enough food for all of us for dinner and enough leftovers for at least a couple of other meals. Unfortunately, we did have a little miscommunication with ordering since I ordered the food on the phone. One of the dishes I thought I was ordering is not what I ended up getting. I thought I ordered the Penne Basilica and ended up with the Penne San Remo. While I was a little disappointed that I didn't get the dish I was looking forward to, luckily the one I did get was still pretty good. I also ordered the Shrimp Fra Diavolo. Overall, not my favorite for Italian food, but a good average. Service was also so kind and helpful while I was there to pick up my take out order. Big tip also is that they have stopped taking certain kinds of gift cards. I luckily did get a little bit of a discount for this which was very kind of them to do. read more

Buca di Beppo Italian Restaurant - Penne San Remo (large) and Shrimp Fra Diavolo (large) - Italian Near Me - Franklin, Tennessee

Todd was the best Server ever and the food was yummy melted in our mouths 10/10 love you Todd read more

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We went here on Christmas Eve hoping to start a new family tradition. Unfortunately, it turned into one of the worst dining experiences I've had. We had reservations for 7:30 PM and were not seated until 9:15 PM. During that entire time, dozens of families were standing around with no communication, no updates, and no apparent concern from the hostess, who seemed completely unbothered by the chaos. What made it more frustrating was that there were open tables throughout the restaurant, yet there was zero coordination or effort to move people along or find solutions. Once we were finally seated, there was no acknowledgment whatsoever of the ordeal we'd just been through. The waitress made no mention of the delay and gave off the impression that she was simply ready to go home. A manager was nowhere to be found, at least not one who took ownership of the situation or tried to make things right. Christmas Eve is a busy night. I get that. But this wasn't about volume; it was about poor organization, lack of leadership, and total indifference to guests who had planned their evening around a reservation. We genuinely wanted this to become a Christmas Eve tradition, but after this experience, we won't be back. Disappointing, especially for a night that's supposed to feel special. read more

Seated at a table in the very back and seemingly forgotten about. Waited 15 minutes watching other tables of much larger parties that came in after us get served. Asked the hostess if we could at least put our drinks in and she was very rude telling us she was busy. I cannot attest to the food as we walked out after having such harsh service. Will not return. read more

Usually order Eggplant. This time it was disappointing. Very little sauce. The bottom was so so tough you needed a steak knife to cut it. Chicken Marsala was very good but $50.99 for a large platter is nuts. Service was bad. Server here gave us olive oil and balsamic vinegar but never served more. I had to get the cruets myself to get more. Server never gave more water or asked if we wanted more wine. The restaurant was basically empty on Sunday night. Doubt I would go there again after being a long term customer read more

Ordered 4 dinners. 3 chicken parm were awful .. dried out and burnt. The fettuccine dish was good . Not worth the $100.00 I paid, big disappointment.... read more

The short older lady who took us to our table talked about the restaurant as if she did not care about anything...and most of all, it was as if we were making her life terrible for even showing up and she had to do some work to show us to a table. That was after we waited in the lobby for 15 minutes for her to come get us to seat us. And the restaurant was practically empty! The wait staff, Kaylee and Sarah, were super. We could not have asked for 2 better people to take care of us. We ordered a large bowl of penne all vodka. Fortunately, the four of us adults who had that got kids meals for our two grandchildren. But all four of us who had the penne got raging diarrhea. The total bill with the tip I added in came to $200.00 even. When I got home the next day and looked at my bank account I saw that I had been charged $210! I called Buca and the very nice lady with whom I spoke told me that someone would get back to me in 2-3 days about the overcharge. Today is day 3 and I haven't heard anything. After getting so sick you need to change the name of the restaurant to Puca di Pepto!!!!!! read more

We hadn't been to Buca in years. What a disappointment!!!!! We used to go all the time and get the Chicken Limone and it was fantastic. We had it yesterday and I couldn't believe how bad it was compared to what it used to be. It had NO flavor, even the texture was different. It is a complete rip off at $32 for 4 pieces of low quality chicken. It used to come with noodles, not anymore. Don't waste your time here it's not worth the high cost. I would give it no stars except that the service was pretty decent. read more

On a really chaotic evening where everyone was sat late for their reservations, Asst. GM Erica was a saving grace for the restaurant. She stayed calm and rescued every table from falling apart. You would be smart to make her The General Manager read more

Food was so delicious, service was amazing and the ambiance was lovely and relaxing !!! Highly recommend!!! read more

For a chain, I really enjoyed it! It had very family/homey decor. Loved the service! The waiter was excellent. The food was delicious. Affordable prices as well! The house wine was solid too! read more

Buca di Beppo Italian Restaurant - Chicken Limone Fettuccine Alfredo - Italian Near Me - Franklin, Tennessee

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This is one of my favorite places for a reason! Always great food and phenomenal service. I've never had a bad experience here. It is my go to place for celebrations read more

Enough food to share, large groups are definitely encouraged! Daniel, our server was amazing constantly coming to the table asking what else can I get for you? I call that top notch. Definitely get the calamari and mozzarella sticks. We had fettuccine Alfredo chicken Parmesan stuff shells Caesar salad. It was 12 of us and we still had food left over great place. Definitely encourage you to come and bring a large family. read more

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Delicious food, gracious service, fun atmosphere. I recommend this place, especially for families and large gatherings. Good for any size gathering, but they shine in their service to groups. read more

Perfect for a family get-together of a variety of ages. Family-style serving of dishes of large portions. This allows everyone to try different dishes and get plenty of their favorite dish. We enjoyed the calamari -(crisp and not greasy). The pasta dishes were tasty. The salad is one of our favorites-the dressing is not overly vinegary or oily. Desserts are large and yummy. The chocolate brownie is great. read more

Buca di Beppo Italian Restaurant has a great selection of quality Italian food that is delicious and flavorful. I really like the level of customer service here and the atmosphere that they have created. Good experience every time I have been here. read more

Buca di Beppo Italian Restaurant - Buca di Beppo Italian Restaurant - Italian Near Me - Franklin, Tennessee

Enjoyed our 14th anniversary dinner at this wonderful Italian place!! Stop in and see our amazing server, Logan, and you'll be happy you did! It's family style here and the portions are amazing! This spaghetti and meatballs serves 5. Even though it was just my wife and I, I ordered the large so I will have plenty of leftovers to take home! Buca knows how to do things the Italian way...lots of food and you never go home hungry! read more

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$109.00!!!!!!!!!!!!!!!! Are you freaking kidding me????? Never...ever again. I am beside myself with disappointment over such a ridiculously small portion. Should be able to feed my family of 5 for that price, even with bidenflation. I used to love going to Bucca's, but this??? No. Thought maybe I would have a lunch or two later this week....NOPE! Tasted good... we knew it would. read more

Buca di Beppo Italian Restaurant - Italian Near Me - Franklin, Tennessee

Great restaurant we love the family style servings . Great for big groups also the Waitstaff is always friendly and helpful . The food is prepared fresh and the brownie Sunday is amazing read more

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Terrible, expensive, misleading food. Don't trust the pics, the food looks nothing like the pictures. The portion says: serves 3, not even close, maybe 3 children. The lasagna had big, fat, odd tasting noodles, very little cheese, and bland. Why was there so little ricotta and mozzarella? This tasted like a freezer lasagna you buy from the grocery store. We paid almost $40 for what was supposed to feed 3 people. I don't eat a lot of food at once, and this piece fed 2 small people. I was so dissapointed and want my $40 back!!! Will never eat here again. I am unsure how this place stays in business with food like this. I hate to write a scathing review, but I just blew $40 on some noodles! read more

My husband and I came in on our 33 year anniversary.. food was great but it took a while for a server to come to our table. Never ask if we wanted another drink. My salad came out the same time as my entree. Celebrating 33 years of marriage and they knew I figured they would offer at least free dessert read more

Justin was an amazing server!! The ambiance was fun!! I loved all the decor and little rooms. The food is not too notch Italian food, but good enough. read more

this is a fun, large-portion family syle restaurant that has delivered great service 2 out of 2 times, my only complaint is the drink service. The first time the bar tender did not know how to make a Lynchburg lemonade but listened to me and made the perfect drink (best ever). 2nd trip they were out of triple sec and sprite.... how do you run out of sprite!!! so the bar tender brought it without the ingredients knowing it was wrong and still charged me like $12 bucks for it. Had a huge meal of chicken parm, the spicy shrimp appetizers and a large brownie sunday that the whole table dug in to. read more

This was an amazing dinner! Dessert was amazing. Parker was our server. This was an amazing meal. Definitely 5 stars!!!!! read more

Buca di Beppo Italian Restaurant - Italian Near Me - Franklin, Tennessee

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Horrible experience. Service was sub-par (that's being nice, lol). DO NOT WASTE YOUR MONEY & TIME. We wish there'd been a warning like this (for us) before we spent our time & money here. read more