If I could give zero stars, I would. Avoid BMG Powersports…read moreif you care about your motorcycle, your money, or your safety. After an accident, I had my bike towed here instead of Gold Coast. Huge mistake. I provided upgraded parts for the repair, and they tried to pocket them without crediting me or adjusting my bill--telling me to "take it up with insurance." That was shady from the beginning. They were supposed to replace items like my Barkbusters with the exact parts listed in their quote. Instead, they installed a flimsy knockoff you could literally bend by hand. When I asked them to fix it, they ignored me. I ended up replacing it myself. Their workmanship was careless--partially stripped bolts, loose components, and handlebars still torqued from the accident. After eight months in their shop, there's no excuse. And even then, they pressured me to take the bike back unfinished--missing decals--saying they'd mail them later. I refused because they were already paid to finish the job. When they finally got the decals in stock, they botched the install and had to reorder, delaying things again. It gets worse: they didn't replace parts they were paid to replace, and they caused additional damage--likely when they forced on those cheap Barkbusters. When I pointed it out, they blamed shipping. The explanation didn't make sense: the bike was secured only by the wheels, with no sign of external impact. They also repeatedly assured me that the original damage from the accident had been fixed--but it hadn't. They were 100% sure they'd replaced the part. They were wrong. Eventually, they said they'd send a replacement--even though the part is only sold in sets. Months later, I still haven't received anything. After chasing them with unanswered emails and calls, I finally got the owner on the phone. He was rude, dismissive, and belittling. He told me I was overreacting about a "$15 difference"--even though it was over $50. It's not about the money--it's about accountability. They caused the damage and lied about it. Then he asked me what kind of "compromise" I wanted--as if I was asking for more than the bare minimum. Why should I compromise when they messed up? Classic gaslighting. He claimed he mailed a check. Let's see if it ever shows up--especially after this review. That's the kind of people you're dealing with here. I had a cross-country move to manage and no time to keep chasing them. I gave them every opportunity to make it right. They didn't. BMG Powersports is untrustworthy, unprofessional, and borderline negligent. If you value your bike, your time, or your sanity--go somewhere else.

Not sure about how this business was ran previously but the parts Dept. now Is the best! Nicole is…read moresuper helpful and always professional. Wish it was closer to home. If you're around the area stop by, wont be disappointed.

This is not a business of integrity. They overcharged me and their solution to fix the problem was…read moreto give them more money.

For the second year in a row I am just trying to have my ATV serviced. I have been a loyal customer…read morefor over 12 years and also bought my motorcycle there. Last year it took them 2 months to call me back for my ATV service, by then I already had my plow and chains mounted so it was too late. This year they made an appointment to pick it up for a major service which was more than $500 but I wanted it done. They blew off the pickup and I called and got no response or re-schedule for pickup. I will not give them any more business. They do not follow up or follow through. With an empty showroom you would think they would be better about service, however they do not seem to care at all. Very disappointing!

I am a newbie to motorcycles. Came to the shop to get a feel for the place, because...I'm a newbie…read more I need a place to get service done, to order stuff, have things installed, and winter storage. I won't be going anyplace else. Friendly, reasonable, good hours, a wealth of knowledge with a willingness to share (without talking down to the, you know...newbie), close to my home...I'm sold!

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

Need a new bike chain. Fast, efficient and helpful. The staff, maybe owner, super nice and…read moreconversational.

We recently bought a bike for my wife . The staff was extremely courteous and really put effort…read moreinto helping us find the right bike for us. They didn't try to up sell us or try to talk us into buying what we didn't ask for. The prices were very reasonable for what we needed.

bought an EBike when the shop first opened. Great service and the bike has given us many years of…read moregreat rides! Going to call today to see if they sell bike racks we need for an upcoming triathlon.

This is a great bike shop. Jonathan is thorough and very fair. I have two mountain bikes and an…read moreE-bike I bring here. Great work!

Looking for bikes, equipment and accessories this is a good place to visit. The staff is friendly…read moreand knowledgeable.

Loved this place! The man running it was very cool and had a lot of knowledge about bikes. Felt…read morelike my bike was in good hands at Pedal Sports!