Ate dinner we the family and paid with cash. The waiter decided to take money from me. 3 ppl counted it and he still stole my money. The manager was in on it too. I will be eating there again. read more

Todays Father's Day, of course it was dads pick. We've been here about 4 different times. It was a bad experience. Once during covid, our online order took forever. We canceled the order and got a refund. The few times after were in person, the wait to be seated was Insane. We left. Now today, we got seated right away. Ordered right away. However our food took forever. Two families after us got their meals. Our server was apologetic and attentive. But we are no longer going back to BWW. Otherwise the food is great and we came back for the fries! read more

Can't remember the last time that I received good service from any BWW. Doesn't matter if you order online to go...it's going to take double the time. You'll get the excuse that they just got real busy, and there are 5 cars in the parking lot. read more

The service was AMAZING Tacoma and Dawson were kind and attentive servers that made this experience a TRULY amazing one!

So many flavors, so little time. I've tried a variety of wing sauces here, and have enjoyed them all. Whether you like burning hot or meekly mild, you'll find a sauce to compliment your chicken. If you aren't sure about a flavor, they will happily offer you samples. There's salads and sandwiches, if you prefer. And appetizers if you'd just like to snack. Staff are upbeat and on the ball. Management makes a presence, and are happy to assist. Service is timely. This site is popular. The last time I went, they were packed. Customers seemed to enjoy themselves. There's a bar, however if you are there for sports programming, tvs are visible throughout the site. Patio seating is available, as well. read more

Buffalo Wild Wings - Fish Tacos - Chicken Wings Near Me - Albuquerque, New Mexico

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If you're picking up food 10/10 recommend. The food is great, the restaurant has plenty of room and the music isn't too loud. Service however is severely lacking. Refills took at least 5 minutes, then another 20 minutes to get the check. It was not that busy either. We came in before the Sunday lunch rush at 11:40ish. read more

There really needs to be a customer service upgrade. The people are not helpful at all, and not knowledgeable of the food they are serving. I would give zero stars if if could. Take a look at the carrots and celery...three baby carrots... is this a joke? For 20 wings. read more

Buffalo Wild Wings - Chicken Wings Near Me - Albuquerque, New Mexico

do not order take out grom buffalo wild wings. i have been waiting for 1 hour for pick up and its still not here. avoid this restaurant unless you have time to kill and youre really not hungry. zero stars....... read more

Buffalo Wild Wings - This is what not getting your food looks like. - Chicken Wings Near Me - Albuquerque, New Mexico

Simply the worst BWW I've ever visited, it took them 45 minutes to bring us our drinks, an hour and a half to bring us the wings, and when they arrive they're all cold, and the waitress still charged for them, but they were returned, lousy service. It should be noted that there were around 6 tables read more

Walked in and the servers were rude to customers. Sign said open seating but customers were told rudely to move out of walkway. Then when questioned about open seating, the server responded "No! We are really busy!" Then walked over and abruptly turned the sign around. We walked out. 3rd I've tried to go and walked out. read more

This is my favorite BWW. I see the bad reviews but i have to disagree. It's a lot better then any other BWW in California.

This place is alright. It's sometimes a hit and miss when it comes to getting the right order when I do get to go. I generally go on Tuesdays and Thursdays. I like to take advantage of their promos. The last time I took advantage of their Tuesday promo, I did take out. To go with my wings, I requested 3 blue cheese, 3 ranch and 4 carrots and celery. When I got home I didn't have any blue cheese, 1 ranch and 5 carrots and celery. It's probably my fault for not checking to make sure I received everything I ordered. If you go here for to go, make sure you get everything you ordered. One time I ordered wings and discovered they gave me wings without the sauce. Plain wings. Be careful, they'll skimp on details of the order. read more

Terrible! The table was super dirty, took an hour and half for the food to come after we ordered. When it got there it was cold. Never got offered refills, the only time the waitress came to our table was to get our order and bring it. I could understand wait times if it was even semi busy but there was maybe 4 tables.. will not be returning... read more

Am I the last American alive that has never eaten at BWW? Until now. And the next time.....ehhhhhh?? So, the place does wings, and wings go with blue cheese dressing. There are things I expect from wings....crunchy, saucy, spicy wings, with pungent, chunky blue cheese dressing. Should be a staple at a place that serves wings....I got some meaty wings, but, lacked the crunchy and the saucy....the sauce they did have was pretty good tho....and the "Wishbone brand" blue cheese dressing?... I know, I know...its a chain restaurant.. the upside to my experience was some pretty good crispy french fries.....and my food was hot when i picked it up, and the guy running out orders was fast and friendly.... read more

Worst experience I've ever had dining out. Service sucked! Food quality and quantity has gone way down. Manager was hanging around one table and had no concerns with anybody else in the restaurant. I definitely won't be giving them any more of my business and don't recommend it to anybody else. Spend your hard earned money anywhere else! read more

If I was rating just my server alone he would get 5 stars. My kids & I stopped by for a quick lunch figuring it would be slow & not crowded here at 2pm on a Thursday. The hostess let us know they only had two servers for the entire restaurant & one cook. No problem we weren't in a rush. Our server was fantastic. He was running all over the restaurant juggling 6-7 tables at a time but always giving us great service. He kept apologizing for the wait. The food was decent, it's the same at every Buffalo Wild Wings. My daughter loved her kids Mac & cheese. It's surprising good! The only thing that was disappointing was that we never saw a manager or anyone helping out our server. He had to bus all his own tables too. I would for sure lose my mind if I was him. Friendly reminder to all to be kind to your servers during this time. Many places are so short staffed so expect longer wait times & slower service if you want to be out & about. Overall we felt very safe, all the staff were wearing masks & everyone in the restaurant was seated very far apart from each other. read more

Anthony was exquisite as our server. Prompt, attentive and really nice! The food was great as well and there were no awkward wait times. We definitely will be back to request Anthony as our server. read more

This chain restaurant is one that everyone knows well. The food is good and the atmosphere is consistent. But let me say this, this particular Buffalo Wild Wings is run INCREDIBLY poorly. The food was slow to arrive. It was not consistent with the description on the menu. The service was lackluster at best. The staff (including management) was unapologetic. As a result of one single experience, I will never return to this location again. Try a different Buffalo Wild Wings. read more

The wings and cheese curds are always good! Tyler the bartender was super fast and friendly! He kept his hustle the whole time we were there! Drinks were good too!!!! read more

Buffalo Wild Wings - Irish trash can - Chicken Wings Near Me - Albuquerque, New Mexico

No server at the front. Told to seat ourselves. Had to clean my own table. Menu was wet and gross. QR code on table is worn out. Slow table service, although our waitress was very polite. The place looks dirty, like they haven't really done a deep clean in a while. The bathroom was sick, super sticky residue all over the floor. Change the mop heads once in a while. I see this location closing in the future, so many better family friendly wing places nearby that take pride in their quality. Wings barely had any sauce, but the waitress was kind and got us an extra sauce. Sad day for BWW, but you could see it coming with the snobby staff and similar service, pre Covid. Covid is the go to excuse for everything now, and I'm not buying it. The best thing this location has going for it is the waitress. Hello Wingstop. read more

Tried for first time. Unbelievably bad! Scrawny dried out wings with no flavor and the sauces were really bad with corn syrup and stale tasting flavors. Once was enough! Never again!! Very expensive as well:$16 for 6 wings with potato wedges. How can a restaurant this bad stay in business?? read more

If I could give 0 stars I would. I'm 100% not happy with this one no more and you have lost my service. One was during super ball when went to go to pick up my food before the game started and did not get my order until the game was over and I was not the only one they did this too. Not once was I was told sorry or told lets give you a refund for your wait they where more worried about the people who where dinning in that day. TODAY I gave it another try with you guys and was told you no longer do curbside pick up ,but still have all the signs up. You should have on your website that you no longer do curbside. I also got chips and salsa and Only got chips . This place was already going down hill before everything and I feel like they have just gotten worse now. read more

I come here on Tuesdays for the buy one and get one free buffalo wings. I really enjoy the Caribbean jerk and Carolina reaper sauces. Lemon pepper, thai, and hot are also very good. Service is good, have good choices of beer, wine, and mixed drinks. Good place for sports and bring friends and famliy. read more

This place is alright... The service is alright and the food is alright. I was with a group of people and we weren't really in the mood for wings but we heard b dubs has great nachos. Well, that was an understatement because the nachos were okay. The nachos were SO dry they literally drizzled a tiny bit of cheese on the chips. Our server was attentive at first but then he took a while to refill our drinks and he didn't even give us napkins or utensils. Also, the AC was on BLAST not sure why since it's the middle of December. Don't foresee myself or my friends coming back tot his location. read more

Place is empty and still a 15 minute wait. Service is so slow. How long does it take to make an order of nachos? Was at this restaurant last month and the same thing. Thought we'd give it another chance. Wrong! Won't be back at this location again. Update- 29 minutes for cold nachos. read more

Decided to go to the closest B dubs for the UFC fights to watch Holly Holm dominate against her opponent, and we were completely disappointed with everything about this place. Not sure what we were expecting for a chain level Sports bar but nothing had flavor drinks were OK they were decently priced service was slow as hell and the place was only half full if that... waited all night to catch the main card only to head to the patio to have a little more space to cheer and watch Hollyholm fight but got interrupted by some wanna be manager screaming at some poor young waitress. Kind of felt uncomfortable having to watch this abuse go down not sure what the situation was but that was definitely not the time or place to handle that conversation with that employee. read more

Me and my friend decided to go eat some wings, it wasn't that busy looking, and they seem to be short staffed, our food came out cold, and dry (we got wings), took ten minutes for our fries to come out and they were semi-cold as well. It's semi-pricey too. You would do better at a wingstop. Periodt. read more

By far the worst Buffalo Wild Wings in the city. They only utilize half the restaurant. Staff is not attentive to their customers. You're better off driving to a different BBW. Go to Gibson and Yale. read more

I was never a big wing person, but I truly enjoy BWW's Asian Zing traditional wings, and have since become addicted!I have been here now several times, and each time they have been awesome! Another thing I really enjoy on the menu is the Artisan pretzels. You get 3 hot, soft and yummy pretzels with a queso dipping sauce that is quite good! As far as the atmosphere goes, it's a little LOUD for my liking, but after all it is a SPORTS BAR and it is not unlikely to hear men grunting, yelling and even crying at the large TV screens that hang in front of them after their favorite team wins or looses! But if you want a fun place where you can chow down on some wings, watch the game and guzzle your favorite brew, than Buffalo is a place I'd recommend! read more

Buffalo Wild Wings - Beer & wings ! - Chicken Wings Near Me - Albuquerque, New Mexico

BAD RESTAURANT EXPERIENCE!! PLEASE READ!!!! So... Y'all know the Buffalo Wild Wings at cottonwood?? The store I opened and was a manager at for 5 years after that?? Well... let me tell you about what just took place. I placed a take out order on the BWW app. 2 big things of wings, 3 sides. Simple enough for a wing joint, right?? Yah! I thought so too!! After delivery fee, and tip it was $100, but no biggie... we love BWW so it was well worth it!! As I placed the order, I realized that it said it was going to be TWO HOURS for delivery!?!?! SAY WHAT?? So I called the store to find out if this was accurate or if this was a typo because if it was accurate, I was just going to drive down and get it. First young woman answers the phone, I tell her I am trying to see if the 2 hour quote was accurate. She can't help me so she puts me on hold. Next a young man answers the phone and the following conversations ensues. Me - Hi, I am trying to find out if there is really a 2 hour wait on delivery and if so I just want to come get it. Him - Yah, we don't control the drivers so if it's 2 hours before one will come get it, then yah. Me - I need to just come get it then Him - Name? Me - Katie Him - Oh, your order just left, it's already on it's way. Me - That isn't possible because I just placed the order 5 min ago. Him - Well that's the only Katie I have so I don't know what to tell you Me *pulls up receipt and confirms all info with him* Him - Well I don't know what to tell you, it takes longer than 5 min to be in our system. Me - That isn't possible, it's a computer, find my order He then proceeded to try to put me on hold without saying anything but before he managed to hit that hold button he yells out "BRO, THIS BITCH IS MAD" and then puts me on hold Well, I bet you can guess... if I wasn't mad before I most certainly am now. A very simple request has escalated to a RIDICULOUS level!! I sit on hold for about 30 seconds when young woman #1 comes back on the phone trying to act like a new person with no clue of what was going on. I demanded to speak to a manager immediately. I am put back on hold without anyone saying anything. Young woman #2 now gets on the phone pretending as iff she doesn't know what's happening, so I again (louder) demanded to speak with a manager again. I was at this point hung up on. I call back and young woman #1 again answers the phone. Perhaps it was the pure fury in my voice but she actually put me on hold and got a manager. Manager Kyle then answered the phone (**NOTE** he sounded EXACTLY like the young man who thinks I am a "mad bitch" even though he SWEARS he was not.... But that can't be proven, so be it) Kyle starts to sound at least a little apologetic, even though he never actually apologized. I told him that I wanted ALL of my money refunded immediately. He said he needed to put me on hold for about 10seconds to go and get my ticket printed (which is a joke in and of itself since the phone is either at the host stand right next to the computer or he could log into it from the main office computer if he was back there) and I was VERY clear that I did not want to be put on hold or hung up on but he assured me that he PROMISED he would not hang up on me so I said "fine" Want to guess what happened next??? That's right! Kyle hung up on me. At this point I want nothing to do with these people ever again but they have $100 of my money and I have no dinner. So I get in the car and drive down there. Kyle knew exactly who I was when I walked in the door... not sure if he thought I was just going to let it go or what, but regardless, I finally got my refund. No apology, no dinner, and no proof that he actually refunded my money because that is apparently no longer a thing, so I guess we will see if I actually get my money back. I am all in all BAFFLED and blown away at the ridiculousness of this entire situation. I know that when I work there, this is not how we treated customers... but that was a different time!! Maybe now that it is a corporate store they just do't give a crap about their customers. To add insult to injury, I had to come home and order a different meal from a different restaurant so I could get my kids fed. Door Dash will be arriving momentarily with our food and it only took 35 min from the time I pressed "order" to it showing up at my door, imagine that!! Take this as a warning all! As much as I LOVE Buffalo Wild Wings and the food is to this day one of my favorites, I will have to think twice before ever ordering from them again. read more

Joe gave us great service. The beer was cold the wings were hot! Food took about 10 Minutes and tasted great. Had lots of different games on, it was entertaining and made time fly. Too full for dessert but they looked great. Can't wait to come back wh n regular season starts read more

The worst! I get we are in hard times but if I take the precautions of coming to pick up my food, after ordering it on the app and paying for it to have least amount of human contact and being told it would be ready at 6:10 and after thirty minutes of waiting in my car, calling twice and telling the kid running food back and forth my name 3 times now. I still don't have my food. This place is a joke. Either step it up and help the guy or shorten your hours. This is ridiculous. I've literally seen every car that has been a grub hub or Uber driver leave as I still wait. Tick tock! Update. I got food however it was the wrong food at 640., which was cold. When I called back to tell them after I had left the parking lot it was wrong I was old my Taylor a female employee that I would have to wait to get my food. I told her no that either you will have it done by the time I get back or I want a complete refund. Luckily I was once again greeted by the male worker I still don't know his name who got me the correct order and was extremely helpful. Taylor you should feel lucky to have a job in these times. This restaurant needs new leaders and better training. This was a complete joke. read more

BEST. FRIED. PICKLES. EVER! BWW is one of my favorite places. We usually come on Tuesdays for the .65 wings. The service is hit and miss but the food is great 90% of the time and the selection of sauces and rubs is so yummy! I order my fries with the salt & vinegar rub. I really love that they help with fundraising for schools... I'm definitely a fan! read more

Half a STAR. This place is trash from the ground up. Service and cooks. 6 Wings took a little over an hour when the order came it. It was wrong . Tried this place before gave it one more chance. Both times suck a$$. read more

If I could give zero stars I would. We walked in and were told to seat ourselves. We had to get a high chair for our baby ourselves. We then sat there for 15 minutes and we're not helped at all. We told a waiter and still we're not served. 10 minutes later we told the manager and he just said "we'll get you someone in a minute". 5 minutes later we left. They weren't busy at all, and we could see 2 servers standing by the hostess stand just chatting. They were even standing there with the manager. Worst service I've ever received at a BWW. read more

Great food is over shadowed by repeatedly poor service. We have two regular servers that we love, anytime we get another server we cringe. And their lack of service is always disappointing. The 2 stars is only because of the great food and the 2 good servers (that we did not have today). read more

I have never been to a Buffalo Wild Wings, but while out holiday shopping my brother in law wanted to go. When we arrived we where sat at our table and had our drink orders taken, and ordered our food. Thank we were forgotten. It took our waitress about 45 minutes to check back with us, and another 15 minutes to order to arrive to our table. After waiting so much time for our food to arrive I was not impressed, but very worried. The wings were the only thing on the table that was edible. Outside the wings I ordered fries and a nacho appetizer. The French fries were it freshly cooked but something that was probably left under a heat lamp for the better part of the hour and tasted like old oil. The nacho appetizer was the worst of all. The nachos came with chicken. The chicken was slightly cooler than room temp. Everything else on the plate was warm. I sent the nachos back. After another 45 minutes I received the replacement, and again it had lukewarm chicken in the nachos. I am safe serve certified from a culinary degree. Food safety 101 we learn that chicken needs to be kept at 35 degrees and cooked to 165 to be safe. Anything in between 35 and 165 degrees is a danger zone for chicken. To have chicken on my plate that is around 65 degrees is unsafe and has a high potential to have made me sick. I talked to the manager about this, and informed him of the food safety regulation. He then proceeded to yell at the waitress and blame her for the incompetence of the kitchen. I was offered nothing in the form of an apology. The manager comped just the nachos even though I ate nothing more than one French fry and a bite of a chicken wing. I will not eat here again, and would advice other to be very cautious of their lack of food safety protocols. Please if you eat here check to make sure your food is cooked right. read more

Stopped by at 9pm after seeing a movie and they were already closing the restaurant section forcing diners to sit in the bar. Mind you they close at midnight. The bar area has uncomfortable seatting stacked on top of each other and isn't pleasant for conversation. We've gone here for lunch and enjoy their wings so we were disappointed to learn that they turn into a bar only three hours before closing time. There were still several diners eating in the restaurant so, as we left, while we got a nice "have a good night", we were disappointed that we weren't offered the chance to join the others in the restaurant area. Looks like we're going to BJ's tonight. read more

Buffalo Wild Wings - Chicken Wings Near Me - Albuquerque, New Mexico

We received gift cards for Christmas. We went on Monday and they are severely understaffed and our food was cold. Took us 3 hours from sitting to pay. We finished our gift cards today via grub hub and ordered 4 blue cheese/4 ranch(received 6 ranch and no blue cheese). We ordered 50 wings and most of the traditional were hard as a rock. Disappointing all around. read more

10 minutes to be acknowledged at the door finally got a seat at the bar and 7 minutes to be acknowledged there