Food sucked way not worth the price and the service was horrible. Waited an hour for our food!!! Not going back to that bdubs!

I thought the one in westgate was bad this one took the cake waited about 40 min to get our food,wings came out really dry asked for extra sauce, but the sauces came after all the food was eaten. Really wanted to give you guys another chance but you failed me to many times Won't ever give you my business again Food is trash too read more

I wasn't expecting anything amazing because all their food is frozen but I waited way too long for undercooked wings. And it's also freezing in there!! read more

My grandson and I stopped on before our 500 mile drive home. We were seated right away, and got our drinks and appetizer within 5 minutes. Our food arrived as we finished our appetizer. His wings and my BBQ chicken sandwich we're both great. The one surprising thing was the TV's and the music we're both at a comfortable volume. I wish our BWW in Alamogordo were like that. You can't hear yourself think. read more

I've been to a few Buffalo Wild Wings before but I don't remember the food being this good! We started out with nachos with chicken for an appetizer was super yummy! The cheese and chicken was fresh. The tortilla chips fresh and thin! I had the buffalo child ranch wrap! It was great and super fresh as well! The waiter was prompt and overall a good experience! read more

Worse BWW I've ever been too. Food came cold and my appetizers came after main food. First and last time I will come to this location!!

What a down slide this place has taken! Use to be a great place to go. Now the beer taste like they never clean the lines food is so so. Only good thing I'll say is they do have good sauces for the wings. Other then that went downhill fast. Even the shirts they wear now look crappy and dirty! Prices seem to have gone up and with decline of everything else how do you justify? read more

It's a sports bar. The food was OK. Plenty of beers.

Best service by Itati ! Very family friendly and even sang happy birthday with us ! Best experience hands down.

Pretty disappointed that they don't give ranch with wings any more. They wanted to charge 60 cents per container...not sure if this is a new or temporary policy... Either way, it sucks read more

I used to love this buffalo wild wings because of the karaoke. The DJ was really cool and did things right, she didn't play favorites even though we were friends, she just made sure everyone got to sing. Tonight was probably one of the worsts buffalo wild wings experience I've ever had. The service sucked, our waitress said "Well I guess I'll be your waitress then" With a look of reluctance on her face. Almost half an hour later, she comes and says that she's going home and she's going to find us another waiter. Half an hour after that, she still hadn't found us a waiter and she was still there, not even talking to us. Finally one of the other waiters showed some mercy on us and took our order and even after that he didn't really stick around. We all had the same drink so after he refilled 2 of ours drinks, he just left my boyfriend out and didn't bring him anything to drink the rest of the night. The karaoke was, for lack of a better word, whack. we got there at 10:30 and didn't leave until 2:15 and only got to sing once. Yet there were other people who got to sing almost 5 times during those hours, a group of people came in at 1:30 and even got to sing. It was ridiculous. All in all, I'd say me and my sister need to start looking for a new bar to sing karaoke at. P.S. The only thing that really salvaged the night was the excellent food. If you're willing to sit through bad service and the same 4 people singing over and over again, this place has awesome food. read more

Great family and adult bar.The environment is overall very friendly open and smoke free. Any and every kind of sports event will be on one of their 8 billion TVS. Crowd is diverse, from guys night out to family lunches and dinners. On Friday and Saturday nights, after 10, a younger crowd (under 30) frequents the bar, but nothing too crazy. Beer is decently priced, especially the tall boys, and the food is a little high, but very tasty! I have never had a bad time there. read more

We found a mouse, scurrying through the main eating hall. No joke. Told the manager and walked out. Didn't seem like she cared. I think this is plenty for a review. read more

Love this place! Good food friendly staff and love all the tv's, the atmosphere is great!

I have visited this location many times however my most recent experience was horrible. It started with their signs on the door stating TAKE OUT ONLY ENTER THROUGH PATIO. The wording was a little off and confusing. We read it as take out orders are to enter through the patio. We walked in to the restaurant to discover it was all closed off. At first we thought they were closed and only accepting take out orders. Then we saw people standing by the patio so we walked back there. We stood in front of the host podium where there were 3 employees and a security guard who were all carrying on a conversation about one of the girls who was pregnant. Never were we greeted. We had to wait until their conversation was over. Then we asked if they were open (since the wording on the signs was vague). Instead of saying yes she immediately asked how many people we needed a table for in a rude snappy manner. Clearly there were only 2 of us there with a little baby. So she had someone bring us inside and the guy brought us a high chair as we requested. Well then we were told we would need to put the high chair on the inside of the table and not in the aisle. Understandable but the place our table was located when the table behind us was sat the man behind my son was backed up to the high chair causing barely any room. If the position of the high chair was such an issue why didn't they put us at a normal table. Our server was very sweet and nice. Seemed she was fairly new at serving but she was always smiley and kind. I have always ordered the Cajun Quesadilla and enjoyed it however this time the chicken was very sparse in the tortilla and there was a weird taste to the meal over all. I would recommend BWW to anyone however I feel the tactics of this particular visit were sub par and need to be reviewed. Also, do not try and visit this restaurant when there is a big fight on PPV or a big sporting event because you will not be allowed in unless you are there for that event. read more

Service was horrible, we ordered beers that never came, we had to ask for the celery with the wings, then the manager lied about what she took off the bill for compensation for forgetting the beers...wth... read more

Went to lunch here with the hubby. Couldn't talk because the tv's were too loud. Ordered Nacho's,they were nasty. The wings were way too hot and should have come with a warning label. Yeow! read more

I have tried many times to frequent this restaurant and have a good time. Ever since Buffalo Wings and Rings closed this is my only choice. The menu is ok. But the service is complete crap. Very slow. Very inattentive. It is very loud in there. Hard to carry conversations with your friends. On multiple occasions when I pay with cash they don't bring exact change so if they owe you less than 50 cents they round down. So in essence they steal your money as a tip before you get the chance to walk out with all your money owed to you. But since I order the same stuff every time, I will continually get screwed every time. The wings and sauces were so much better at Buffalo Wings and Rings. I wish they would have stayed open but they weren't in as good of a location. If only we could instantly switch them. I will not be going back to BWW. The food is at best ok. The service is horrible. The atmosphere is for those that are in a hurry to sit and wait for a very long time for their food. read more

I am so happy they opened this place back up after being closed for so long. They have a whole new staff and whole new management team it seems like because they are much nicer than before. The food is awesome. I got the 24 wings, 12 HOTTTT and 12 HOT BBQ, they were amazing. The beer was ice cold and for a Friday night not to bad of a wait, we sat on the patio since it was nice outside. read more

OMG! This place is busy BUT we were sat and waited at least over 20 minutes to order wings. It has now been over 45 minutes and we are still sitting here without our wings. We have seen one table walk out and another table go and complain. All the diners are sitting looking around wondering where the food is??? Normally you see food coming out of the kitchen but not here! I will not be back. read more

Love their boneless wings - Asian Zing but always have horrible service. We frequent this one a lot as it has been the closest one to is till the Westgate facility opened. Last visit took an 45 minutes for our food to arrive, asked the server for sweetener for my tea and she forgot 3 different times to bring it. After that we didn't see her so we had to ask another server for napkins. When it came time to pay - we asked for to go containers and she brought us lids for our ranches. That gave us a little laugh. Manager came by to ask how we were and I had to ask him for Togo containers. He brought them and the server came by 5 minutes later with more containers and looked completely puzzled as to how we got some. Think I will make the drive to another facility next time. The three stars are slowly because we like the wings. read more

Bad food horrible service if your a women and theirs some kind of big event going on. I will NEVER be back here again. I rather go to Apple Bee's and deal with the long wait. read more

Bad food and bad service. Been here twice since the reopening and likely wont be back. +1 star for the TVs.

Very poor customer service. I understand you don't open till 11am but when a customer calls for a Togo order the prober response is I will take the order and place it at 11 when we open not tell the customer we aren't open you will have to call back. I guess they don't value their customers. Way to go! read more

Second time coming in to this buffalo wings and no one has acknowledged my presence as I came in for my pick up. Servers and hostess all were standing around and chit chatting. I really hope this changes the third time I come in read more

Jasmine was our waitress. She is AWESOME! Unfortunately, it's still loud, crowded and overpriced. I give Jasmine 5 stars but the atmosphere dragged it down to two. Also, I had played several songs on the jukebox. During the middle of one of them, it shut off and skipped to my next song....which stopped and went to the next one..I couldn't figure out what was going on until I saw a server with a remote control in front of the TouchTunes machine, skipping through the songs I just played. I went up to her and asked why she was doing that. She told me they were just random songs that plays automatically. I told her that, actually, I had played them. She said that another customer had requested they play something else. Newsflash***It's a machine where you can put money in and choose what you want to hear just like I did!!!!! They couldn't get it to go back and replay the songs she skipped and the manager didn't do a damn thing to correct this. It's certainly not a huge deal, but I thought it was a bit ridiculous that they just randomly decided to do that.... Honestly, this place is just not cutting it, even after their renovations.... read more

The wings are substandard, service was okay. There are so many better places for wings. I don't understand why this place is popular, my guess would be the TVs. read more

Been waiting here for 20mins for my food. Going to walk out in 5mins if I don't get my food. The server doesn't check back up to see if you need a refill read more

Wonderful experience, ask for Julia... best server I've had in a long long time.

My husband and I have been there twice and each time the kitchen has gotten our order wrong. The first time I figured it was because the restaurant had just opened and the kitchen was new. Now this second time they got our order (6 Asain Zing 6 BBQ traditional) wrong (they gave me 12 zing) and we got the mis-ordered wings free. Also we got the wings (the BBQ) that came out free because it took a long time. Now to top this experience off when I started eating I found a hair beneath the sauce of my BBQ wings and no it was not mine. The only bright side I can say are the servers are excellent the kitchen it just a sorry excuse. Until I hear the kitchen has gotten their act together I will not be going back. read more

We used to love this place a few years ago, but something's changed. The hard seats are uncomfortable, service was poor (our orders were wrong, requested items were forgotten, etc...) and the quality of the food didn't come close to making up for the noise and thrown together feel of the place. The doughy buns all fell apart, my husbands meal was served in a tiny paper container. Tables were so close together, we had to be seated one table over just to be able to get in and out. Even the wait staff seemed uneasy about our ability to move around. We won't be back. read more

Horrible service on top them not getting my to-go orders correct ever. I mean ever. I will drive further to the one at westgate to be treated better read more

how hard is it to follow a simple instruction to make wings EXTRA CRISPY? apparently it's incredibly hard at this location.

Oh man. I'll start by saying my server Jordan was amazing. A standout gentlemen who did his best. However, the kitchen is so poorly mishandled I couldn't comprehend it. The first two beers I ordered were out, and I settle for a third option, no big deal. I still enjoy the beer I got and I don't mind. However, I ordered the featured item on the menu, the classic chicken sandwich. They didn't mess up my sandwich once, but actually twice before delivering it as ordered. The worst part?? I wouldn't have cared that much if they messed it up and brought it to me. I would have preferred that over waiting 40 minutes for my food on a slow Sunday afternoon. You know what's even better? I was in a party of 7 and my ENTIRE table got there food before me. 4 of them got their food a FULL 30 minutes before me, and 2 of the others got they're food 10 minutes before me, at which time, the food runner said they had successfully messed up my order a second time. Like thanks bro but you should've just brought the food order messed up and told me to go fuck myself. I genuinely would have taken that better than the alternative. Why would I have preferred that? We were in a rush. We had 80 minutes to eat (seems reasonable) and a slow restaurant, which seemed to be overstaffed actually. Yet, despite all this, the kitchen staff was still unable to comprehend the English language and use their eyeballs to read "BBQ instead of Mayo" on the order ticket and now I get to watch all my friends eat their food in front of me for 30 FULL MINUTES. Jordan... you deserve better. I'm sorry this kitchen staff is so terrible that you get this kind of review, even though I think you did a good job. I've worked in the restaurant industry as a server/bartender and even a chef for the last 8 years... and this was outright unacceptable and straight up bullshit. Jordan go find a better job this place is trash. read more

Not usually the person to review restaurants but genuinely doing this in hopes they learn from it and get better. We waited no less than 10 minutes after we were seated just to be greeted and have our drink orders taken. I'm a server so I understand what it's like to be short staffed, but that wasn't the case here. there were maybe 12 tables sat throughout the whole restaurant with 3-4 servers on. Once we were finally greeted, we gave our drink and food orders at the same time and received both in an average amount of time. Our server checked back once, never offering to refill drinks or bring extra napkins for the wings we had, since we each only had the one that comes around the silverware. Once finished with our food, we sat around some more. Waiting for anyone to come by so we could get our bill, we waited for about 15 minutes and she finally dropped our bill off without us asking. and when she did that, she noticed the table next to us, who had been sitting there for about 10 minutes, had yet to be greeted. if you want quick service, head somewhere else. absolutely ridiculous. read more

The general manager of this location needs to take a really good look at her front end team. We walked in to an obviously busy evening with a party of two. We were immediately told that their kitchen was at least 45 minutes behind on their food orders by Michael. Honestly I didn't think that was an issue given that there were a ton of open tables and thought we could be seated, have a drink, watch a game while we waited for food. Instead, when asked how long the wait was for a table, Michael insisted he couldn't tell us because there were two parties ahead of us. Mind you, there were at least 10-15 tables and booths empty and clean. One of the waitresses actually walked up and asked for people to be seated in her section. She eventually turned out to be our waitress Brieanna - who was the best part of our evening- extremely attentive and pleasant. She did an amazing job at keeping drinks on the table and got our apps out in less than 10 minutes. The reason I'm suggesting management intervention is the fact that the group at the front turned away AT LEAST 30-40 people offering that the wait was at least 1-2 hours at one point. No offer to go to the bar for a drink while they waited, or anything. Dollars just walking out the door and no one at the front cares. Keep in mind we were given an unknown timeframe and the person walking in behind us with a party of two was quoted 45 minutes. We were seated in approx 10-15 minutes. This is no where near 45. The amount of business that walked out the door due to the ineptness of Michael and his teammates should warrant question. The fact that they blatantly put down their kitchen staff (btw our food including entrees came out in less than 10 minutes as well), has revenue bleeding from this location. Also, I truly came in here for the flatbread. They don't have it anymore. Miswrapped silverware - poor quality of food= Disappointed. And finally, if that wasn't enough, apparently a customer had the same disgust and smeared what one can only say was a bodily function all over a bathroom stall in the women's room. It is safe to say we will not be coming back. read more

Tried to order a simple veggie burger but was given pork on top of the veggie burger! When asked to remake it they brought back the same burger without the pork! Without remaking it and without regarding the fact that some people are vegetarian for religious reasons (my party) and that kind of service is dishonest and disrespectful. After my party did not touch the burger we were still charged full price for our meal which we did not get to enjoy because of thier mistake. Disappointed. read more

Wait time after seating seemed long. Once we ordered drinks, they arrived quickly. The food order is where it got bad. Not caring for cheese, I ordered a sandwich with no cheese. It took a while for the food to come to the table. When it did, the chicken club was made with a chicken breast and cheese. Nothing else. I pushed the plate away and the server offered to order another one. Based on the time it took to get the food delivered the others at the table would've been finished before I got served. I declined the offer for a new sandwich. A manager came by to offer his apologies and offered a quick dish for me. The dish? Mozzarella sticks. I guess he thought that was a good substitute for the sandwich I ordered without cheese......He then told me I wouldn't be charged for the mis-made sandwich. When the check came, I was charged for the sandwich. Enough being enough, I just paid the bill and left. I probably won't return here unless I have a couple of hours to waste and I'm not very hungry. read more

I love their tortilla chips & salsa! Try it next time you're there :)

Absolutely LOVE Buffalo Wild Wings but will never return to this location. Went for dinner on a Sunday n I was pretty patient considering they were slammed cuz football. Waited about 40mins for our food which came out wrong n I had ordered 8 boneless wings n received six. Service was terrible. Manager took 20% off our bill, but was rude n server appeared confused about it. I will drive 30 mins to a different location. Highly disappointed. read more