The food has always been average for me. I don't dislike anything I've eaten, but it's not anything worth raving about. What is worth raving about is our server, Jess. She was friendly, helpful, and did everything she could to ensure we would come back. 1. Friendly and smiling. It was a busy night with the Thursday night football and she was so pleasant. 2. Made sure we knew the specials, how to order on the online app, and let us know we still had 15 minutes to order from the happy hour menu. 3. Knew I was reluctant about carbs (watching my glucose) and suggested swapping the fries for a salad or carrots & celery. 4. Offered the same swap for my husband's order. Again, paying attention to our conversation and noticed he was interested. 5. I wanted hot coffee or hot tea, which was not on menu. She offered and brought me hot water with lemon. 6. Offered to bring ketchup & mayo to our table when my husband requested thousand island dressing, which they did not have. I knew she was a local girl! Over & above: she had a friend that worked at a close by eatery and offered to have them bring us thousand island dressing. Service was absolutely wonderful. Our burgers were very good, but at this point we didn't even care. We're coming back for that server. read more

Buffalo Wild Wings - Mushroom & Swiss smash burger, sub fries for carrots & celery. - Sports Bars Near Me - Kaneohe, Hawaii

Trying to find a friendly, attentive server here is basically the restaurant version of chasing the Northern Lights: technically possible, allegedly beautiful, but you'll need luck, patience, and maybe a Sherpa. Meanwhile, the Togo setup feels like a social experiment in trust. They just plop your food on a random rack by the door like it's a lost and found item. The front hostess area is so unattended it might as well have a 'free food' sign. And the Togo tip... genuinely curious what heroic service I'm tipping for. The spiritual act of placing my food on a shelf and walking away. Bold move. If you want dinner with a cold experience, this is your spot. read more

I really wanted to give this location another chance, but unfortunately this is now the second time we've had a frustrating experience with takeout at Buffalo Wild Wings in Windward Mall. We placed our order online from about 15 minutes away. The app indicated our order would be ready in 20 minutes, so the timing seemed perfect. To avoid arriving too early, we even waited a few extra minutes before heading inside. When I entered through the parking lot entrance, there was no employee at the pickup area. Another customer was already waiting for his order. After a few minutes, an employee appeared, helped him, and quickly returned with his food. When it was my turn, I gave her the order name. She checked the computer, confirmed the order existed, and told me, "Okay, your order will be out shortly." Instead, I waited another 30 minutes with no communication, updates, apology, or explanation. My husband eventually came inside because he couldn't understand why I had been gone so long. Meanwhile, customers who arrived after us, sat down, and ordered food were already being served. We watched employees walk by repeatedly, but no one provided any information about our order. Finally, the same employee who originally helped me came out carrying two bags. One of them was ours. What I don't understand is: where was the manager during all of this? Why was nobody monitoring the pickup area? If management knows customers regularly enter through the parking lot entrance for takeout orders, why is there no dedicated person checking on them or at least acknowledging their presence? Unfortunately, the frustration didn't end there. After finally getting our food and heading home, we discovered the order wasn't even correct. We paid extra for flats only, but still received a few drumsticks. We also received the wrong sauce. The order allowed us to choose up to four sauce options, and the one flavor we were most excited about was the one we didn't get. Waiting more than 30 minutes past the promised pickup time would have been disappointing enough. Being completely ignored during that wait was worse. But after all of that, receiving an incorrect order felt like the final straw. Mistakes happen. Orders run behind. Most customers can understand that. What is much harder to understand is being completely ignored for over 30 minutes with zero communication and then receiving food that wasn't prepared as ordered. Had this been a one-time experience, I probably wouldn't be writing a review. But this is the second time we've been left standing around wondering if anyone even knew we were there. At this point, it feels less like an isolated incident and more like a recurring problem with how takeout orders are managed. Buffalo Wild Wings needs to do a better job with customer communication, order accuracy, and management oversight of the pickup area. We paid extra for specific items, waited far longer than promised, and still didn't receive what we ordered. That's simply not acceptable. Sadly, we'll be thinking twice before ordering from this location again. And frankly, I don't think they care. read more

Great service. Order original wings dry style and have the sauce on the side. Play trivia while you're there. So fun. read more

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Awful customer service, cold food. Waited over 45 minutes for appetizers, we are NEVER coming back. Horrible. Unfortunately, there is a no star selection, so it's a less than 1 star review for me. read more

Ordered a burger and a pick 4 combo at Buffalo Wild Wings Kaneohe. Husband got the burger and was finished before the combo came, about 15 minutes later. Took it home to eat and of course it was no longer warm. Beware you may be waiting a long time to complete your order. Manager offered to take it off the bill but I said no I got the food so I was going to pay for it. Sad part is they were not that busy. read more

Ordered a large nachos and apparently nachos don't come with any cheese. Bartender pointed at 2 tiny spots that had cheese and asked if I wanted "extra" cheese. I said no, i just want some cheese. Not ordering that again. read more

Buffalo Wild Wings - Nachos with no cheese. - Sports Bars Near Me - Kaneohe, Hawaii

My girlfriend and I went to Buffalo Wild Wings inside Windward Mall (she's been here a few times while it was my first time), and the server we had was great, though the food was okay but nothing to really write home about. The wait time to get our table was considerably long even with what looked like quite a few open tables but I'm guessing it is because of the lack of staffing (as seems to be the case with many businesses nowadays). read more

Service was terrible yesterday I went thru about 10 am to the credit union to use the atm, let the 2 females in the front know that. The uncomfortable attitude was thick and when I came back in through the mall side both doors were locked!!!! I was going to have lunch and a drink at the bar after my atm transaction but apparently they locked the mall entry door midmorning! I looked and stared rite at me !!!!! Wtf read more

Buffalo Wild Wings - Locked doors 10 am after I went to the atm and tried to return. Not funny!!!!!!!! - Sports Bars Near Me - Kaneohe, Hawaii

The ambience is cool..sports feel love it ... but the bartender sucks!! Her drinks are way too sweet this was at about 9pm...and her service socks too! Need a new bartender! This review doesn't even deserve a 1 star!!! read more

I saw this place had really bad reviews but wanted to give it a try anyways. We came 7:30 on a Tuesday night and place was empty. We ordered nachos w/chili, onion rings, 10pc boneless wings, and 2 tall michelob ultras. Our beers came quick and cold! Unfortunately so did our nachos! Our waitress didn't come back for a while and we were hungry so we just ate cold chili nachos. Next came our boneless wings. We opted for the Thai curry and habanero sauces. The Thai curry sauce was so salty it was inedible! When our waitress asked how was everything I brought that to her attention and all she says was "it does have a bite to them" NO they're too salty not too spicy..... smh. Next came our onion rings....... They came out hot but soggy. Overall I'd say I'm not returning here. Why ask how everything is if you don't really care! read more

A friend and I had lunch here for the first time and our waitress was super helpful and patient with us while was looked through the menu. Our waitress was more than happy to answer any questions we had and even made recommendations. I've never tried fried pickles before but my friend said it's amazing and I had to try it.. The fried pickles were absolutely delicious! Crunchy on the outside and semi-firm on the inside.. not mushy. The flavor was nice, it had a dill pickle flavor but not too sour. We both had the All-American Cheeseburger and a side salad for our main entree and it was delicious! There were two smash Pattie's on a challah bun with cheese, lettuce, tomatoes, pickles and grilled onions (the onions were added). We will definitely be back to try other appetizers and desserts. read more

Buffalo Wild Wings - All All-American Cheeseburger with a side salad - Sports Bars Near Me - Kaneohe, Hawaii

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Simply not good- pretty sure this will be my last visit to BWW, at least on island. Wings... chicken sandwhich, sampler app... all just was not good- feel like I wasted money for sure - would not recommend. read more

Amazing!!! Amazing service, amazing food, amazing ambience, amazing other guests, a great beer selection and stunningly hawt barmaid Ms Roo!!! Tell her Happy aul said Live Aloha! read more

Buffalo Wild Wings - The food was too delicious to keep a picture of them long enough to have the meat on the bone - Sports Bars Near Me - Kaneohe, Hawaii

It's BWW. But this one has the worst food. Maybe because it's in the Boone docks on the east side of Oahu. So the standards are lower....? Anyhow. It's like they just shovel whatever crap out of the kitchen. Moreover. It's also seems like a shady hang out for the local Bradda's who are always onsite. Doing WTF? So be prepared for Stink eye. And/Or avoid eye contact. Upside is: 4$ Wild heard beer is really good tasting for the price. read more

Buffalo Wild Wings is located inside of the Windward Mall, although you can access it via an outside entry as well. Service has sadly gone down hill over the last few years. The hostesses pay no mind to anyone waiting for a table and you usually need to grab their attention and ask for a table. The food is subpar and the meal sizes have definitely downsized recently as well while the prices have increased. The kids chicken tenders come with two tenders that can fit in the palm of your hand and a handful of fries so if your kids are hungry, I suggest ordering an adult sized chicken tenders. Unfortunately this time, and many times before, our food doesn't come out on time or together. My children polished off their meals before mine was ever served, 20 minutes after theirs. The service is pretty disappointing and I don't think we'll be back again. read more

My experience here was awesome. It was at night and it wasn't too crowded. The food was really fast and the service was great and friendly. Great place to relax and eat. read more

Buffalo Wild Wings - Dinner - Sports Bars Near Me - Kaneohe, Hawaii

Service was great. Wait staff was friendly and accomodating. Had wings and bluecheese and celery. Food good. Great ambirnce! Thanks I'll come again. read more

T ( with the bun) was an amazing server. I ordered the Cherry Limeade and she made it extra sweet the way that I wanted it; and it was perfect. She was an amazing server & hope we get her again. She made the experience here welcoming and unforgettable :) Thank you T!!! We'll definitely be back! read more

Ordered with a gift card through the app. Supposed to be ready at 5;30. Got here at 5:30. Still waiting 20 minutes.......grrr. Glad I didn't pay for this crappy service.... read more

Server was great *rachel Food was not , Ordered southern chicken sandwich, Got it because it says it has coleslaw lime . What I got was dried chopped up cabbage just a plain chicken sandwich.......ill try it somewhere else if it comes out different maybe the chefs are lazy and not really a chef . read more

This is our favorite BWW to come to but I agree with the other yelpers about service. It's very scattered and I'm not sure if it's because we always come with about 6 people? I like the open floor plan and it's pretty big here. I like their menu but I was disappointed with my fried chicken sandwich. It was a tough piece of meat and not juicy at all. Fries that came out were also cold and soggy. I did not care for it so I won't be ordering that anymore. We like their wings but their Salt and Vinegar wings doesn't even compare to some of the grocery store wings. read more

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Buffalo Wild Wings has definitely stepped it up since they opened. It used to be hit or miss with the service and quality of food, hopefully they have their rhythm now. First, it's definitely a great sports bar to see football, MMC or any of your favorite sports. Every where you sit , you are looking at a TV! They do get packed, so go early, and be nice to your server, they're dealing with alot on those days. Definitely, download the BWW app, you can build up points for free food and specials. I like the fact that they are always having some kind of special,especially with. the economy and just living in Hawaii is expensive. On Tuesdays and Thursdays are BOGO days between traditional and boneless wing if you order them to "take it to go", they don't mind if you break it out and it eat it there! They also have Happy hour M-F from 3-5pm, which us pretty good if you want appetizers , a beer or strawberry margarita with your "to go" wings. $3 chips & salsa,$6 mozzarella sticks and pretzel bites, $4 beers and $6 Margaritas. They also added all you can eat Wings for $19.95 for the hungry boys. My Hubby loves their Smash burger and they just added around 3-4 more different smash burgers on their menus. They range from $17.49-$19, comes with fries, and so worth it. Also ,if you sit in the bar section, or bar itself, service is a bit quicker, depending on how busy they are. It does start to pick up around 5pm. If you ever get Syriah as your server, she is awesome and a hoot! Definitely DL their app, you won't regret it! read more

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There's not much to say that hasn't already been said. My friend and i used to go once a week after work but hasn't gone in a couple of weeks. Yesterday spur of the moment we decided mmm let's go get some wings. They do have the lunch special which we love 10 traditional wings with fries and a drink for 14 bucks. Can't go wrong we each get two different flavors and swap to sample eachothers wings. We arrived around 1145-12ish am yesterday the place wasn't too busy maybe around 6 other people 2 at the bar and 4 at tables. None the less we seat ourselves because at this point we pretty much know we will be there forever if we don't. We sat by the bar since we could just order from the bartender.. she was nice and friendly but it took her a bit to hand us the menus she did grab us drinks right away though. After ordering from her it did take around 20-25 mins to get our food.. we don't care as long as it's hot when it comes out. The fries weren't really hot nor was the wings.. well not in that way since we got the new knockout sauce and lemme say it was one of the hottest sauces we've had. My friend could only finish 2 of his so I traded him for my less spicy jammin Jalapeno and took his wings. We were checked on maybe 2 times which to me isn't alot because we were there a while, the bartender was pretty busy cleaning the bar but at some points she'd disappear for like 5 mins. Overall the place is clean the food is ok.. nothing spectacular the service is really really hit or miss. We'll probably go back mainly because my friend loves to grab a drink from here but hopefully service will be better. read more

These people are amazing. There is a group of 21 Australians in and there was an Australian Rules football game on. This restaurant put the game on, (Not only one tv but 6 tvs. They made sure that all their needs were filled. Many Mahalos for going the extra distance for my friends. read more

Shout out to Manager Chad! Totally saved the fantasy football draft this year. A lot of my fiancées boys don't drink so they don't do the "draft party" at BWW, but they ordered a draft board online and because we live in hawaii the shipping was delayed. When he called to see if he could get a draft board Manager Chad was willing to let us have a board! When we went to pick up the board we decided to have lunch. And we were both simply impressed. The pick 6 special with the smash burgers were so delicious and light. Everything you could want in a burger. Absolutely delicious! Also their new sampler appetizer was fantastic. Being able to completely customize it was perfect. We were able to have our favorite mozzarella sticks. And try new apps, the cauliflower. We even got to customize the sauces. The BDubs sauce is amazing if you haven't tried it take this as your sign. Kaneohe BWW is the only BWW we go to on the island it's always clean, calm, and the workers are always friendly and like family. Thank you so much again Chad for absolutely saving the day! read more

Our server was great. He looked like he was the only one working. About 8 other employees walked passed our table and did not bother to refill our 3 empty cups of water. Also we ordered a salad that took over 30 minutes. read more

Woe why do we come here at all? For the over priced wings? Nope, not real meaty For the watered-down drinks? Nope For the non existent service? Yup For the broken AC? Of course This place is where you go if you want to watch sports and drink around other people and don't have enough room at home. Service was awful everytime. The food was laughable. At least this time the server didn't drop a tray of cheese curds on the wife's lap and burn her legs. read more

Buffalo Wild Wings - Sampler - Sports Bars Near Me - Kaneohe, Hawaii

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What the HECK!?!? Mass chaos - no organization whatsoever. No one to greet you and you can stand there in the lobby looking like a dummy. Ordered via telephone @1830... they said come in 1/2 hour .... We came to the mall to look around and give them time .... 1915 hours check in ..... Still waiting. Meanwhile people are coming and going w no one checking VACCINATION cards or tests. Why do I care because the rules are being pounded in our minds they better ask! Holy crap .... It's 1943 ... "10 more minutes. Somethings not right. UBER is waiting.- another takeout order is waiting and NADA it's for our family and it's not ready !!??? IM ABOUT TO BOUNCE - no one has answers. Terrible service and so unprofessional!! Sad. It's busy. Guess they don't mind poor service or lack thereof. It's 1948 we hungry !! By Kaneohe BWW. NEVER AGAIN No at all read more

Buffalo wild wings you're killing everybody is football season in the playoffs. Kickoff starts at 10 you open at 10 we normally open an hour earlier before game starts lotta unhappy people out here and this is really effed up.! Me and my friends are regular here we practically pay our electric bill. You guys usually open an hour before the game now this is the playoffs of all things and you're not opening until kickoff. You got a lot of pissed off people here. read more

Paid order to take out and waited for 40 minutes and left without the burger. All they said was have a good day. Super rude costumer service. read more

Walked in on a Monday for lunch with my daughter. The waitress was nice and the service was alright. She was nice to let us know of their lunch specials. 10 boneless wings, fries and a drink for $14.00. Not bad, so my daughter ordered that with garlic parmesan wings and buffalo wings and her drink was a Mountain Dew. I wasn't hungry so I didn't order anything. The food came out after about 20 minutes. it didn't look appetizing at all. I tried one of the buffalo boneless wings and I swear it was a clump of batter. There wasn't any chicken!! It was super salty too. I tried one of the garlic parmesan boneless wings and it was also very salty. They should taste their food before serving it. Pretty disappointed and it wasn't even my lunch. Don't think I'd go back. read more

Ridiculous waiting times for doordash and Uber workers. 15 to 20 minutes waiting while you could be working.

Hoooo I like the new system at BWW. Just gotta scan the qr code thing and then you just order from your phone. The food comes out supah fast. Perfect when you like mop some chicken wings and pound some beers with the bros after playing golf at bay view. read more

Buffalo Wild Wings - Big screen to watch the WNBA - Sports Bars Near Me - Kaneohe, Hawaii

SUPER SUPER SUPER SLOW service. We waited 35 minutes before our food came out. 35 minutes to get (very little) cold fries, a chicken sandwich and 10 boneless wings. Server said wedges were still being made. It's been about 50 minutes since we placed our order and no wedges yet. This place isn't very busy so not understanding the reason for such slow service. Server not even coming around to update us on anything nor to refill our drinks. Poor, slow service. And small portion of fries. To add to this awesome experience, our server charged us another table's bill. How does that even happen??? After bringing this to her attention, she provided a lame excuse and said she'd take care of it, but I have my doubts. I have a feeling this mistake will not be corrected and we'll be held accountable for double what we ordered. Ridiculous. If there was an option to give zero stars, I would've. read more

Buffalo Wild Wings - They served us cold fries and so little of them. - Sports Bars Near Me - Kaneohe, Hawaii

Our visit to the Buffalo Wild Wings at the Windward Mall was very disappointing. The wings were dry, and they were very understaffed, which resulted in very long wait times. We waited for our food, waited for the check, waited to pay. In addition, the bill came without the advertised discount which means more waiting to get the tab corrected. You would think they would perfect the menu item that their establishment is named after. Not the case. The wings were mediocre and overcooked. read more

23SEP2022@ 0715 One of the most horrible BWW experiences to date! Everything started off right with the check in and seating. I was greeted by a new server by the name of Leesa. She took my order and everything was good. I waited for 25 Minutes and decided to flag a waitress down. (Mind you tonight was a rather slow night seeing there were zero games on). I asked waitress Carly if she could track down our order seeing Leesa went missing. 10 minutes later my order started to arrive. First the burger, then the wings 5 minutes behind. I had to request napkins and utensils after waiting another 7 minutes. Burger was rather tasty along with the wings. The wings supposed to have came with Blue cheese but not biggie. Quarter of the way in, I realize I still haven't received my 1 beer. I flagged down Carly again and 10 minutes later my beer arrived. Prior to the beer arriving, Carly dropped a whole drink (see picture). Through out my entire meal no one came to check on me one time. Carly made it back to the table just to pick up the glass cup she dropped. What's weird was, no one decided to pick up the lemon and ice left from the spilled drink. Anyway, no my moneys not my show. 45 minutes later, server Leesa appeared just to check if I was ready to check out. This experience was so bad that I will admit, NO TIP WAS LEFT. I'm actually hoping it was just a bad night cause I'd like to hope this type of serves by will never happen again. read more

Buffalo Wild Wings - Small Bill! - Sports Bars Near Me - Kaneohe, Hawaii

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Takeout lunch from Kaneohe, Oahu, Hawaii... Buffalo Wild Wings recently opened at Windward Mall and I was curious. I had heard that there was a Tuesday Special... Buy one, Get one FREE Traditional Wings! Hmmm... I knew that I couldn't eat that much chicken at one time by myself, so, I waited for an opportune time to share some wings with my family... My sister is home from Colorado. Our baby sister was doing work from home. Our niece is participating in online classes. Our brother-in-law had the day off. Our mom is stuck at home... lol... So - for a total of 6 people, I calculated ten different flavors of wings. They come 6 wings in a box, so, each of us could ultimately get 10 wings each, right? Well... I parked for free at the Macy's side of Windward Mall, kind of across from Zippy's in Kaneohe. It was a relief to enter the quiet, cool restaurant with dimmed lights. The air conditioning was so refreshing and the decor was entertaining! I liked looking at the sports memorabilia and photos of athletes! The manager, Marcus, helped me so much! Instead of getting 10 flavors of 6 wings, I got 4 orders of 15 wings and saved about $14! They were able to divide up the 60 wings into ten labeled boxes: Dry rub Salt and Vinegar Sweet BBQ Teriyaki Lemon Pepper Mild Garlic Parmesan Pizza Smokey Adobo Honey BBQ Medium This order came with carrots, celery sticks, ranch dressing, and blue cheese dressing! Everything was tasty, visually appealing, and fun to eat! We really enjoyed comparing opinions - such as: "Lemon Pepper is really lemony!" "Medium is really hot!" The niece really liked the Garlic Parmesan and the Pizza flavors. I couldn't handle the spicy kick! I gave it another try since my mouth was so numb already! Haha! I could only enjoy the first 4 milder flavors! Anyway, we all had fun with this foodie adventure! Thanks to Marcus, the manager, and BWW for a wonderful experience! P.S. Takeout was a good thing for mom - she probably wouldn't want to go to a sports bar... read more

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Zo was extremely helpful last night with the menu since the grill was down. He made great recommendations for food and sauces along with some of the beer specials they had running. He also had a table of about 30 plus people at the same time who were extremely rude to him! Despite the chaos he remained professional and very nice to them and us as well. Zo's exceptional level of service completely turned our experience around! If it were possible to give more than 5 stars for service, he would certainly deserve it! We will definitely be returning! If you go in, ask for Zo! read more

The service! Better served yourself. I'm from Wisconsin, I know a thing or two about cheese curds. But ya know, we're out of town most people wouldn't understand the Caramel dipping sauce. That's fine.. so we called and asked for some. We get to our rental and get out some napkins and plates to enjoy this cuisine and when the Uber eats drops off our package we were ECSTATIC got seated. Said our prayers to thank us for the lives of the chickens sacrificed for our meal and B O O M no f****** caramel! So when they say "wings, beer, sports" that better be all you're looking for and not any kind of enjoyment. I really liked the decorations tho! GO RAINBOW WARRIORS! read more