Wouldn't let a couple of my friends and I in because we had boba. Told us "there may have been alcohol". This makes no sense "it's a health code violation." I guess lots of restaurants must me breaking this rule. Won't be back. read more

Beer wings sports.... Can't beat it Lots of TVs to watch your favorite teams. The variety of wing sauces is sure to make any wing lover happy. read more

Asian zing! I love these wings. They are so unique and I haven't ever had any that are like them. I have been to a couple of places that have tried to copy the asian zing and they were OK, but not like the real McCoy! Ranch + Asian Zings = Awesome! I think that their other wings are just like any other wings, so, Asian Zings are the only reason why I really like this place. Personally, I think Zipps wings have more meat and are also great, so, I spend my time at both places. I'm not complaining though. read more

Was a typical Friday night crowd at the Place as the playoffs were going for baseball. Hockey games and football games were as well. We got seated and Hannah came and introduced herself to us. We ordered drinks, and then ordered wings with honey barbecue and popcorn shrimp. Hannah was an awesome server and that's why this place got a 3 this time. Food was very long to get to us (35 minutes) and was stale and cold. The mgr came out and apologized to us. She took off the wings and gave us another newer wing order. Finished the meal and headed home. They did a good job and Hannah is kick ass weekend server so try to get her. I just am taking off stars because of the quality of the food when it came out the first time. They need to get it right the first time To get better stars read more

I went to this location with a group of friends, one who had Chipotle with him because the four times prior he had eaten at this location he had come down with food poisoning. When all of our food came, he took out his bowl and was immediately approached by a manager saying he can not eat outside food in the restaurant as it is a health hazard. The request itself is understandable; however, it is not a health hazard and she proceeded to talk to every employee on the floor and point our table out to ensure that he doesn't eat the Chipotle. We spent the rest of our visit being watched by staff which was somewhat uncomfortable. Also, for an establishment so concerned with outside food and drink and health and safety, during my visit I witnessed two other tables enjoy non-BWW drinks and a toddler walk across a table. A bit of a double standard but oh well. read more

This place gets worse and worse. My boyfriend and I came here for dinner and it was a mess in there. And on top of that, we waited 17 minutes AFTER we had been seated. No one came to grab our drink order or even addressed us. We ended up just leaving. All I wanted was a chicken wrap... Guess we're going to Texas Roadhouse! read more

WOW! That was beyond terrible! 1/2 hour and still no beer????? We're on the patio. Burger order was messed up AND I corrected her twice when she repeated it. It'll be better next time. It better be. read more

Usually this place is pretty good however I went today (8/16/20) took almost an hour to get our food (slow Sunday and only 4 of us) never got some of our requested items. My burger was cold and the bun was hard, as for the fries same thing... overall I still really enjoy this place but today was a bit of a put off. read more

Ordered take out last week, fries were cold and 1/2 the boneless wings weren't even sauced. Asked for blue cheese, received ranch. Today my card was charged AGAIN at this restaurant. The phone number to the store rings busy and then disconnects. I cannot get ahold of anyone to reverse the charge on my bank account. I'll dispute the charge but would have liked to discuss with a manager to find out why this happened. read more

Buffalo Wild Wings once again never disappoints! My brother and I came in here for their boneless wings Thursday BOGO deal. I had parmesan garlic sauce and he had half hot and half hot BBQ. We also ordered a side of fries. We both loved our food and will definitely be back here. Our server was super friendly and on top of the water because we both drink a lot! We also ordered a to-go order which was delivered quickly. Definitely recommend! read more

This was a surprisingly good experience at BWW. The waitress was fast, nice and she could actually remember what we wanted. We had a small complaint and she immediately took care of it. Really happy with the service and the food is what is to be expected. Good job waitress, sorry I don't remember your name. read more

Amazing service! Our server was Una (sorry if I spelled that wrong). She was very attentive. Appetizer, salads, and wings came out all in a timely manner. Kept us stocked up on drinks. Very sweet girl. We're visiting from Lubbock, Texas and this Buffalo Wild Wings was far better than any back home! read more

Well we got here at 10:15pm when their hours are until midnight... went to put in an order and we were told we can only get salads and something that's cooked in a fryer since they already shut off their grill and oven. We decided to get the check for our 1 water and 1 beer... read more

We ordered a large order for our family for takeout. But when we arrived home, we realized the order was incorrect. I called and spoke with manager, Ely. He was more than courteous and hospitable. They allowed us to keep the food that was given to us and remade our order correctly free of charge. He provided great customer service. read more

Came in today, bar was not full. My boyfriend and I sat down got greeted almost immediately. But after that went a little downhill. We don't usually dress like we have money but we are very well off. Our server forgot about us and we were checked on maybe 3 times at most during our stay as we needed drinks and wanted to pay. There was a table next to us that had 2 people that were over the age of 50 and their children that was taken care of in minutes. I still have a little over 20% tip because I know that these servers and bartenders work for their tips but the service was horrible. As I wrote on my check! Food is always great but very disappointed with the way we were treated by how we looked! read more

I've been to this location several times and haven't had any issues with anything. The people are nice, the food, especially wings are great and the price is standard. I see many ratings here that are low, so I guess I'm one of the lucky ones that haven't had to experience what they have. I enjoy the large open area, friendly greeting when you come and when you leave. Someone had made a comment to me about me working here or that I think all the other peoples ratings are crazy... No I don't work here or in the food industry and no I don't think all the lower ratings people gave are crazy. Everyone is entitled to their personal experiences and feelings and ratings, it's a good thing people have their own thoughts and views (I can't believe I had to say that on a good rating but felt it necessary since someone felt compelled to comment to me about my previous review). read more

Love the lemon pepper if you are in the mood for a dry rub! BBQ mango mashup is a new flavor, really dig it. Pretty spicy but not too bad! Their happy hour is spectacular!! This waitress is awesome she gave us great recommendations and was very nice. Loved her great attitude and how helpful she was. Kudos to Kendra!!!! read more

Ate at Buffalo Wild Wings at Norterra last night because my son is a wing fanatic. I don't like to eat there often, because frankly I think it's always expensive for what you get. We ordered a medium basket of medium hot wings and a side of fries. I spotted a margarita on the table next to ours that looked great, so I decided to order one too, but as a Cadillac. Now a Cadillac Margarita is a really common drink that any bartender should know hands down . It's simply a float of Gran Marnier on top! Nope. Not the bartender at BWW in Norterra. She came to the table to have me explain what I wanted. I got my drink and it was pretty tasty. I told her just to give me the house tequila (Souza Gold, I believe), nothing fancy. In the meantime, the food came out and while the fries tasted good, they were completely cold. My server was sweet, but her timing was off all night, and it seemed difficult for her to multitask. After several minutes went by I ended up taking the fries to the bartender to see if we could get some fresh ones that were hot. The second batch came out perfectly, fresh out of the fryer. The manager brought them out and I mentioned the first order was really cold, and he literally shrugged it off, and said nothing! The wings were good, with medium heat and lots of sauce. We enjoyed our meal until the bill came. They rang my Cadillac margarita as two separate drinks totaling nearly $16!! I about died! I asked my server to please send the manager over so that I could talk to him about the price of my cheap house margarita with Gran Marnier. He never came to the table . He simply told her the closest drink on the menu is their top shelf margarita which also has Gran Marnier and Premium Tequila for 9.75, which is what they charged me. I waited nearly 10 minutes for them to adjust the tab. No apology , no nothing. I know now that BWW is not the place to order a Cadillac margarita. It's also a place to not have very high expectations, and with that kind of manager, it makes sense. For a $45 tab (with tip) for a medium basket of wings and one order of fries with a soda and a cheap house Cadillac margarita, it seems that it should be a better experience. read more

Maria the host was very rude and unprofessional. sat a few family's before us when we were next. gave dirty looks the WHOLE service. said we couldn't sit outside when we could have. everyone else was very nice and helpful though. read more

7/13/13 - A friend and I (male) Front door was dirty and greasy Old man waiter kept insisting we sit a the bar. I kept saying NO a table. needs to learn about gender communication - not all men need to sit at a bar. Menus were greasy Floor was extremely dirty Over 5 employees at front counter doing nothing - just laughing and telling stories Booth and table had food crumbs everywhere Menu is doesn't have anything interesting it was a mess - I have no reason to return to this hole in the wall. read more

Very disappointed. I placed a large order for pickup today. The guy behind the counter didn't even offer to help bring it to my car. I specifically asked him if everything was in the bags. He assured me it was. I get back to the office and begin giving orders to my staff. Missing 2 orders and no drinks. I called the store and was told I could not be given and credits. Bad business. These meals were for healthcare workers on the frontlines of this pandemic. Disgusted. read more

First time at this lactation. My husband and I stopped in for a drink and app while shopping in Noterra. Kaityln in the bar area was our server and gave excellent service. Her smile was contagious. Will frequent this location more often and definitely ask for her to be our server again. read more

I love Buffalo wild wings but I was very underwhelmed with my last order:/ We ordered to-go and i got 10boneless wings and for some reason on the website they made me order sauce on the side. they gave me ONE sauce and it was not nearly enough to cover the wings, it covered maybe three wings so i was left with chicken nuggets that I payed almost $20 for, overall not satisfied. read more

I use to order from here all the time but since the shut down of the inside of the restaurant everything has just gone down hill. I've order 3 times and only once was the order right. First time they gave me a completely different set of wings then I order and most recent time I was missing have the bogo deal and frys had to have been sitting for 30-45 min. Definitely will not be going again until you can sit down and eat to make sure nothing is wrong. read more

Worst restaurant experience anyone could imagine. We were on a wait list. Checked and were given a table. Manager James came out and accused us of seating ourselves. Told him we did not seat ourselves. He brought chips as a consolation. No service for 30 minutes. My granddaughter choked on a chip and my wife went to a server to get some water. She was abused and told to back up and accused of seating ourselves. After more verbal abuse we asked for the manager. James finally came out and accused us of abusing his staff. He asked us to leave. Worst customer service possible. Terrible experience for all of us but especially for our 10 year old and 8 year old grandaughters. It was amazing that the server actually got mad at my wife for asking for water for the 8 year old that was choking on a piece of a chip. Disgusting response. If I could give zero stars I would but I think one is the least. I strongly recommend stay away from Buffalo Wild Wings at Norterra in north Phoenix on west Happy Valley road. If they are typical, stay away from all BWWs. read more

We love b-dubs! Been to this location many times, both in the dining room and at the bar. Always great food, great service. More drink and food specials would be awesome... read more

Our server, Katelyn, was very nice. All the food came out hot and timely. The hostess upon arriving was not such a great experience however. Being the first face you see of the establishment it was clear she did not want to be there and could not really care about our experience. Would have been 5 star review if it wasn't for that. read more

As my husband so accurately put it while we shared a drink on the crappy patio, "I've seen better ambience in a Chuck E. Cheese."

Food was great. Service was alright it was busy so I'm not holding that against anyone. However, you should probably have staff consistently card- because I watched a server serve underage kids alcohol. - would really like for this place to not get closed down for a stupid preventable violation read more

Just had a nice tall frosty cocktail and awesome mini corn dogs and mozzarella sticks!! Yummy!!

We wandered in because we thought this new location at the Norterra Shopping Center was open to the public, there were lots of cars and people going in and out. It turned out to be Friends and Family Day and this Buffalo Wild Wings wasn't officially opening until a few days later. We turned to leave but they told us to come on in and make ourselves at home which was a pleasant surprise. There was alot of hustle and bustle going on and confusion (some friends and family can be pretty demanding) and I think some of the new servers were nervous but everyone was in a good mood, happy and the service was above and beyond what is usual at some places and quite efficient. There was lots on the menu to choose from besides wings and the kids menu was extensive. We ordered a Black and Bleu burger, a grilled chicken sandwich, cheeseburger slammers, a Boca Burger, and of course, the wings. There were so many wing sauces to choose from.and we decided to try the Caribbean Jerk sauce. Everyone was satisfied with their food and we all tried each others (even me and I got the Boca Burger...I'm a can't-resist-the-temptation-of meat vegetarian). Often Boca burgers served at restaurants aren't very tasty even though they're all the same brand. I don't know what Buffalo Wild Wings does to theirs but it had a goof flavor and not that cardboard texture. The Black and Bleu burger had an interesting flavorful combination of bleu cheese and Cajun spices and the cheeseburger sliders were yummy. I've gotten in the habit at restaurants of testing out the burgers without all the condiments to see if the meat actually has a good taste. I've been so disappointed at several restaurants lately where the burgers are laden with extras but if you push those away and actually take a bite of the meat alone it's dull and flavorless. This is not the case at Buffalo Wild Wings, the beef is seasoned to perfection. The chicken sandwich was juicy and had a good flavor. We really enjoyed the wings as well. I hate soggy wings and these were nice and crispy. The sauce was definitely tasty and not too sweet or spicy as some Jerk seasonings can be. I was surprised that the french fries tasted just like McDonald's which is a good thing if you love them. I guess I was just expecting the fries to be different. At the end of the meal we asked for the check and were told no check it was all on the house which was a pleasant and unexpected shock. We will definitely be back. read more

Aghhh...BW in Norterra....this is exciting stuff!! I live right by here so no more driving all the way to scottsdale...cool servers..best boneless wings...this is the place to be with your buddies during a fight, sport game or just to sit down and shoot the shit. read more

I came in just to get a gift cards. I waited in what seemed to be a takeout line. The girl was texting on her phone and not paying attention to me, who hadn't been helped. The people standing near the counter were waiting on their takeout orders. I heard one complain that she was 15 minutes over her quoted time. Not a good experience! read more

I use to LOVE coming to this place! I would even wait for a table on game days. But I'm sorry, when you can't even give me some what of a wait time and you tell me it's going to be awhile.... And you have tables that's need cleaning. That's not okay in my book. Then, the hostess gave attitude when I asked how long the wait would be, won't be going back there again! read more

Generally good service and great variety of sauces. Managers always step up to resolve any issues

We decided to eat here before the movie, as we had some time to kill. Sat in the bar area, at a high top table. The table was not cleaned off, but the waitress did so when she came over. We ordered drinks, a margarita and a country club cooler. After 15 mins, the drinks came, margarita was ok, but there was NO vodka in my drink!!?i had a few sips.. Nope, no vodka. Our waitress, Tricia, was not attentive at all. I had to go up to the bar and get water. It took 40 mins to get our food! At 1 point she came over and said, you don't have food yet? Ummm is here food on our table?? No.. No food yet. Now for the drink with no vodka.. I ordered a shot, I told Tricia the drink had no vodka, I'd like to order a shot to put in it, it took 8 mins to get that!! Instead of her saying hey let me get that made right.... So never coming here again! Btw... Shot cost 6.00.. Drink was 6.50.. Smh read more

Service is always pretty good at this location. They offer happy hour on weekdays but only in the bar area and patio. While the prices have gone up a bit on the regular menu, happy hour still offers $3.00 appetizers. read more

Tonight was a night that we were getting together with in-laws to eat dinner before a show at 7pm nearby. We got there around 5:45pm. Order appetizers and food. We got the first appetizers pretty quick and they were good. Our server was a nice girl with pink hair. I think she did her best and did a good job with what she had. The in-laws got their food and one of the kids. The other kid and myself and my wife never got our food. We were told it was right up after the other one but never came. The server came out at 6:58pm and asked us what we wanted him to do. He said they were really busy.... Even though other tables that came in after us got their food. We talked to the assistance manager and got a refund for everything, which was appreciated. The biggest kicker is that we were there to use some gift cards that the GM had given us last time for poor service... and we were at the same table. Must be cursed. So we also got the $20 credit gift card back, which we gave to the in-laws, because we will not go here again. If you go, be prepared to have plenty of time. read more

We waited an hour plus for our dinner not to mention 15 minutes before a waitress showed up to even take our order at 7:30 pm and they were not that busy. When we ordered the boneless wings on Thursday for a BOGO wing the waitress informed us it would be a half hour wait for the wings. Seriously you are a restaurant specializing in wings. Well it took an hour and 15 minutes and when the wings arrived one of the orders was the wrong wings so she told us to keep them and went back to get the right ones which took her 5 minutes. Really how was it you were able to bring the right order in 5 minutes and it took over an hour for our initial wrong order. Not only was the first order lukewarm and overcooked but again it took over and hour to get. We will not be going back for sure to this location which is close to home and we bring out of town guests here. The other thing I noticed on the patio where we sat for 2 hours due to our wait time was all the dirty tables that were not cleaned after people left. They still were not cleaned or bussed when we left and the patrons had been gone for quite some time. read more

Whoa, the two times I've actually been to this location has been very far a part. Although I don't remember my first time here too well, I just know there wasn't any problems. The more recent visit was great. My server, David, was an awesome dude, kind of just hanging out with us and taking care of our every need. He made it like a chill out, rather than us just being in a restaurant so that was pretty cool of him. read more