BDUBs used to be one of my favorite places to go, especially on Tuesday nights with my boyfriend. But recently, service has been slow and prices have gone up. Even though the wings are now "bigger" I am not sure if it is worth the extra 20 cents they added without telling us. I'd rather go somewhere else. read more

Food was good when it came out. I had some issues with the staff but the manager took care of the issue at hand. I would probably go back based on the manager ability to handle the situation properly. read more

I honestly never felt so disrespected. I am my wife come into the restaurant at 10:30pm which is 2:30 prior to closing. They were vacuuming with the most annoying vacuum I have ever heard. I asked is it possible to turn that office while we eat. The server came back after asking "no we just started". When it come to professionalism there was none. I honestly felt extremely disrespected and did not enjoy a thing. My wife and I got up and walked out. No one cared. Well if there is no care then I will never and I mean ever step a foot in this ridiculous establishment. I would recommend any to just skip it and go somewhere else. I promise those wings are not that great. Hope this finds a regional manager so that some changes can be made with this working staff for the future. I really do want places to succeed. read more

Very loud, but what sports themed restaurant isn't. I only wish is for a plate! Wings are always big and cooked perfect. My wife told me that she wanted, "wings and beer" for her valentine night out. She is my soul-mate!!! read more

BWW is one of my fave spots for happy hour! It's always busy and the service is not so bad. They check up on you often even in the free seating area. The wings are ordinary but what makes it special is their sauces. My personal faves are the garlic, hot and asian zing. Wing nights are Tuesday and Thursdays (50 cents per wing). Have fun!! read more

Wings are good, Mango Habenero is a great combination of sweet and hot. The beer is always cold

My wife and I went shortly after they opened on a Saturday morning. We were surprised to see a few tables already taken. The food was good. But the service was lacking. They progressively got busier but more wait staff showed up to compensate. We felt like we were ignored after we ordered. No asking if we needed a refill until we finished our food. read more

I would not even rate this 1 star. This is the second time within a month, that the service was absolutely horrible, and the food was not so great either. First off, we sat at the table for 20 minutes without a server helping us. I had to get up and ask for a manager to finally take our order. We got our drinks, the beer had a quarter of it missing, and my mixed drinks was all mix with the soda water being flat. We got our wings that were undercooked, then We got a pretzel which tasted old, and burnt. The server brought us our tab right after we got our food, without asking if we wanted more drinks. Then we sat for another 20 minutes before she came to cash us out. I understand if this happens once, but twice is Unacceptable. We will not be returning to this location. The manager was aware of the poor service, he took a whole $5.00 off. Make the extra drive to another location, cause you will be highly disappointed in this location. read more

For the record, my boyfriend and I usually order take out over the phone maybe twice a month from here, and they did a fine job. But tonight, we had ordered online to try it out. Big mistake! We got there at the time it had said, (7:40 on a Sunday night) and the take out girl said that the online orders weren't going through, so she put in our order as our order ticket was in her hand! Let me note that your address, phone number and e-mail have to be included when you order online. So we were confused as of why she hadn't called us to confirm our order. Anyway, we wait for our order that she said would take 5 minutes, but ended up being ten. We get home and we had ordered two orders of boneless wings, one mild and the other being split flavors. My boyfriend had his boneless mild, and mine were traditional wings! Even our emailed receipt said boneless on both orders. I'm not a fan of their traditional wings because they are quite soggy to me. I'm not sure if we will be ordering take out from this location anymore... read more

I have to say, I really debated on how many stars to give this particular location, but have decided to settle on three. Let me start off by saying I love eating at Buffalo Wild Wings, especially this location, but the service I received a few months ago still has me fuming. When my fiancé and I arrived, we were seated almost immediately. Considering it was a weekend, I was pleasantly surprised. We chose to sit on the patio. We sat down and were soon greeted by our server. He took our drink orders and when he returned, we were ready to order our food. After placing our order, we waited for about ten or fifteen minutes. Considering we live in Arizona, it is natural to drink a lot of fluids and in within that ten or fifteen minutes, my fiancé had finished his drink. When our food was ready, it was delivered to our table by one of the hostesses and my fiancé asked her for a refill. She politely said yes. While she was away getting his refill, I realized we didn't have any silverware, and so when she returned I asked if we could get some. She looked at the empty glass on the table, didn't take it, said "Oh yeah" and walked away. (Now I know all we ordered were boneless wings and celery, but due to a horrible experience at the dentist, I am unable to bite down on my front teeth; therefore, I require a fork.) After my fiancé had finished his eighth wing, and I had not had one, he left the table to get some silverware as the young girl we had asked had obviously forgot. Because he is a lot more understanding than I, he decided not to confront her and returned with some silverware and asked me to drop it. I was still fuming. We finished our meal and in the time we had received our food and finished, our server only walked by our table one time, not to refill our drinks, not to ask us how our food was, but instead to say "I can't believe they forgot the silverware!" In the words of my fiancé (who asked me to drop it) "Good cover." Obviously word gets around fast....and through the whole ordeal, I also needed a refill, which I never got. Please think, when was the last time you ate a a restaurant and DIDN'T get a refill...that's what I call sh*ty service. Anyways, my fiancé still gave a 15% tip. Clearly he is more understanding than I. ...and that's how no silverware, no refill and no "how is your meal" gets Buffalo Wild Wings at Happy Valley Road a not so great review. read more

Its hot. Its Saturday afternoon and my husband and I had a desire to eat wings and drink beer. We also have a 10-month old baby and wanted to get him out of the house. Thank god for B-Dubs (the original bar's name and where I worked in the 90's as a bartender in Michigan.) I need to find out why there was a name change. BW3 was such a midwest fave. We were seated immediately and our server's name was Kristi. She even wrote her name on our bev naps for us. Maybe its cheesy, but I like to know my server's name. We ordered some mini-corn dogs, fried pickle slices and boneless wings, along with some draft beers. Everything came out in great time and our beers were cold and food hot. We love fried pickle slices (not spears) and they were delicious. Since my husband and I enjoy watching sports and having a few beers, this will be a popular place for us to frequent since it is so close. There were many families in the late afternoon, which was great for us, and I don't think this should bother the non-children people out there. The TVs are loud enough to drown out children's screams or whines (our kid didn't make a peep and just smiled at everyone around us ;). We will definitely be back. So happy to have a sports bar in our 'hood that has decent greasy food and cold beers on draft. read more

My boyfriend and I visited this establishment after a long day of traveling and craving wings. We were excited when we drove by this Buffalo Wild Wings. It's was about 4:00 P.M on a Tuesday. They weren't busy at all. There were maybe 6 tables that had guests. We were seated right away but then that's when the waiting game began. We waited for about 10-15 minutes (no exaggeration) without anyone coming to our table. We had plenty of the waitstaff walk right by our table and NOTHING. We as the guest didn't feel it was our job to have to ask someone to simply take our order. We were not happy. We finally decided that we've had enough and left. But before we did, we spoke with a manager and he apologized and said if we come back he would wait on us personally. I appreciated that but honestly, customer service is NOT hard to give and if your staff in improperly trained in that field then maybe working in a customer service based establishment isn't for them. That being said, management is responsible and since we didn't receive the customer service that should've been provided the first time... We will take our money elsewhere. read more

Just drove home from Colorado after spending thanksgiving with family. Haven't eaten all day. Tried to call a pick up order here because I love the Buffalitos. Open till midnight called 11:36 was told at 11:30 they stopped taking take out. I've had a long day and I'm exhausted so I tried to ask why. Manager said for safety of his staff to which I laughed said a curse word because yeah me ordering a take out order more than 20 minutes before close puts your staff in danger. He told me I needed to drive in place order. So I drove past my home in highway and came in to order. Staff couldn't put it in and had to get manager. When he comes out just starts questioning me oh hey were you person on phone and I ignored and said can I please just place order twice. He kept questioning me so I said yes. Then he said he wouldn't place my order and that's what I get for disrespecting him. I cried a little said I've had a long day and just want to order food I'm hungry. He laughed said yeah I've been here 11 hours I'm hungry too. Lectured me then said I could order. I just walked out. I will never support this company again and just wanted you all to know why. Going to bed hungry and miserable now. Get his purpose and point so poorly done not funny. Starts going on about I don't know where you work but I have to follow rules. I worked in restaurant industry all the way through school. Rules were never the problem. I still came in to order even though I was pissed. Sorry I got snappy sir but thanks for punishment. I will go to bed hungry now. lost customer for life. Sad I loved this place and been coming for years read more

Good, always busy. Then again, I always go there on game nights. Many TVs with various sports channels on at the same time. Staff are not the most friendly, but they are fast and efficient. Food is always hot, and the beer is always cold! read more

Went to this place last night. Service was bad even though no one was even there just about 6 tables. I got boneless wings medium hot. Me and my friend waited for the meal for about 20 25 minutes. I took a bite and told my self no more. Way to to hot. I went in side telling them it's way to hot can I change my? They said yes the server will be right with you. The girl that served us took forever to come to my table to take my order again. Finally she came and said I'm so sorry I can change your order. She took my order and said it'll take 6 minutes. 6 minutes turned in to 15 or so minutes (I didn't look at the time) she finally came with my order, I then got bbq boneless. The sauce was right but tasted like it was kinda old. Over all this place is probably good but the waitress wasn't that good. read more

My husband and I came because we had a gift card and we have heard how good the food is supposed to be. Unfortunately, we won't return. Wings at over buck a wing? I was floored. We had a couple of drinks, cheese curds and fried mushrooms. Those were the tiniest curds and mushrooms we have ever seen. They tasted okay. Portions are small. Prices are large. The service was adequate. We won't be back.. Too many other places to go to get more bang for your buck. read more

To be honest my wife and i go specifically for the variety of wings and the atmosphere. Nothing better than Mango Habanero wings, cold beer and plenty of tv's to watch your favorite game! read more

I have been here twice and each time the food was excellent!. 60 cents wing Tuesdays are awesome but be prepared for a packed atmosphere. Service could be better but they made up for it because they were able to put my game on one of the T.Vs otherwise I would have been very disappointed. I shall return for football season. read more

Customer service is very lackluster. We got our food before we got our water. Food was good though.

The sauces are good but the wings are the size of a childs thumb. not worth the price.

Food was better then the last time but still isn't great! Had better service this time, which is a positive! It is a place to drink and eat cheap bar food! However the bill was $40 for an early dinner for two, which is crazy considering the quality of the food! It is weird how the food at the same chain in Flagstaff is so much better. read more

Great food and fun atmosphere!! We went with another couple and their kids. The service was excellent and we loved the food. Since our boys kept busy playing the trivia games, the adults were actually able to socialize too. read more

I was very unimpressed. The service was horrible. Appetizers were ordered but not delivered until just a few minutes before the meals arrived. The waitress wasn't very friendly at all. I got my ribs and they were cold. I won't be going back after this experience. read more

Bar food and that's about it...on the positive note happy hour is good and so is the selection of beers.

Service was horrible. My friend and I went in to watch a football game. Granting they were a lil busy, we literally sat there for an entire half without being asked what we wanted to order. Not one of their servers asked if we needed water. not one. For an entire half. Terrible service. read more

I love you BDubs, but you're making it hard for me to like you. Please stop trying to nickel-and-dime your patrons, okay? When you offer a happy hour well wine pour of 6 ounces for $4, don't charge me for a 9 oz pour at $9. Obviously, I could order two six ounce pours for a grand total of $8 and 12 oz of liquid libation - considerably more happy for less dollars, yes? Why on Earth, would I order one 9 oz for at $9? (Especially, when I pointed at the happy hour menu and said I would like this one please.) Also, I get that the dressing is expensive. Really, I do. So when I order the large Wings to share with a party, and I order the dressings as appropriate (you get four delicious cups of something with a large), and want a little extra celery on the side, charge me for a celery. Don't charge me the extra for the dressings, m'kay? (For those playing the home game, the celery is a fraction of the cost of a cup of dressing... especially since the celery is always "Just One Last Breath" shy of its untimely death...) This nickel-and-diming busines is very upsetting and, quite frankly, unnecessary. If I'm coming here once or twice a week, all you're going to do is alienate a loyal customer and I'll end up just making my wings at home. I beg you... knock it off. Because, seriously, I will honestly stop coming here for my wing fix. At a minimum of $50/wk, I can seriously be annoyed elsewhere. read more

I went here around 230pm and it was very slow which is great because we got our food fast. I ordered off the kids menu and it said you have to be 12 or younger to order off that menu but the waitress didn't say anything so I figured it was ok. So when we got our bill she had charged me for a soda...when the kids meal comes with a soda. I asked her about it and she was rude and brought up the kids menu and said it wasn't allowed but she did it for me anyways. That's fine but she should have told me I would be charged for the soda. I would have been fine if I knew ahead of time. Other than that problem the food was good. read more

My grandson and were out celebrating his birthday and this was his choice for lunch prior to the movie. We told the waiter our time frame and he delivered the food to then just vanish. We didn't get to take our food and were late for our movie. I had to enlist another server to even get my check. My grandson had been eying "sauce" across the street and on the way out told the gaggle of servers hanging by the door we wouldn't be back but we're going to sauce next time. Even a 6 year old knows bad service! read more

Went to have lunch and was told "we're full". Didn't get a chance to ask how long the wait was or anything else. Just lost a long time customer. read more

I will never go here again!! Not only did the waitress dump a crap load of ranch dressing all over me she ruined my brand new purse! She was not sincere with her apology, she throw a few dry napkins at me. I told them I was not going to pay but I didn't even eat I am a vegan lol.. so they comped my $10 dollar meal for my daughter!! This place sucks and just because I don't eat there I could still drink there if I decided too. I would never go here again and would not recommend it! Their service is horrible and they don't care if they dump ranch dressing all over you! I had to tell the manager that your employee is not sincere at all and I'm not paying for crap! She should have offered to buy a new purse since it's 2 days old.. The ranch dressing stained it for good!!! read more

I would right a review for the food but never got to eat anything because I've been here for a hour and haven't got my salad and wings I ordered!! It's just lettuce and chicken why is it that hard read more

Some of the worst service I have ever seen. I saw 2 couple walk out without even getting a water. The table next to me had the wrong order twice and the 3rd time they gave a kid a med rare burger. There was a lot more negative things but I don't have all day.. I will never eat there again. read more

I have been to a few BWW locations in my day but this one is by far the worst. 1st, unlike other locations they do wings by weight and not number. So a small traditional which is normally 10 wings is 9 wings at this location. Why? Normally wings come with a dipping sauce of ranch or blue cheese, sort of like how fries are normally paired with ketchup. Well ladies and gents this location charged me for my blue cheese (I'm a traditionalist). I guess they are on a strict savings plan. I'm sure they will start charging per napkin, straw and chilled mug next. Who knows! They might have the old school quarter collector in the bathroom door in a few weeks. In all seriousness, I hate going to restaurants that nickel and dime you. There are certain costs to do business, and this franchise doesn't realize this. This only has hurt the overall image and brand, as I doubt I will return here, or any other location again. Hello hooters! read more

First time in. Last time in. Took forever to get service. Chicken was warm. Fries cold. Server had to find waitress to return cold fries. No one seemed to know what was going on. Total state of confusion. I would hate to see what the service would be like if it was busy. read more

The service was fine but they lost my credit card. Told me they would email me by the next day. Never did. When I called to check on it I was treated as if I was bothering them. You would think they would do something to make this right but they did nothing and offered nothing. I am the customer and I choose never to return. Hope you have better luck than I did. read more

The food is very tasty. Unfortunately it is slow to come out of the kitchen. No place to go if you are in a hurry. More of a bar than a restaurant. read more

My only complaints are the funny taste of the water and the lack of sauce on the wings. The water has sink taste to it. The wings I get are usually dry very hard to eat. When ordering ask if they can add additional sauce on the wings to get your money's worth. The wings I get are mild. read more

Me and some classmates at here two days ago for lunch and it was really amazing. We had the beat waiter in the entire restaurant. The service and the food were both good. If I had to recommend a place to eat this would be it, especially sense the sport entertainment is on he entire time. Great place. read more

Came to have some wings, burgers, fries, and drinks. Didn't even get to order drinks or anything. Waited 10 minutes and no one came up to us once we were seated, so we just left. read more

Wings are good. Not the best ever but pretty good. I like that they have dry rub seasonings as a choice for the wings. Service is good. Always crowded. read more