Absolutely the worst experience I have ever had at a restaurant. The service was beyond terrible, and the staff made it crystal clear that they were discriminating against us for cheering for our team--while every other table was just as loud supporting theirs. Apparently, if you don't root for the "right" side, the waitresses will glare at you, ignore your table, and even threaten to kick you out for simply enjoying the game. The hypocrisy was insane--other groups were screaming, chanting, and celebrating, yet we were singled out and treated like we didn't belong. It felt hostile, unfair, and flat-out discriminatory. The servers were rude, inattentive, and seemed more interested in standing around than actually working. Drinks took forever, food came out cold, and we constantly had to flag someone down because they clearly couldn't be bothered to do their jobs. If you want to pay high prices to be disrespected, discriminated against, and wait an eternity for lousy service, this is the place for you. Otherwise, do yourself a favor and stay far away from this garbage excuse of a restaurant. Buffalo Wild Wings should be ashamed of how their staff treats paying customers. One star is too generous. read more

Every time I come to a BWW, it is always the same experience no matter the location. When we get to the front, no one is there and it takes us a while to be seated. When we are finally noticed, we get taken to a table where it's an extra 10-15 minute wait just to get our water. Add another 15-20 minutes just to find a waiter/waitress to take our order. It never fails to be this way, and this location was unfortunately not any different. You might be thinking, if the service is kinda bad, why not order online or just not go? And my answer is just, I actually really like their wings and their flavors LOL Honestly, I should probably order take-out more often but I end up with always thinking "why not just give them another chance, maybe they won't be that bad today". So basically, wings are pretty good and service is usually pretty bad. Come at your own risk I guess HAHA read more

Buffalo Wild Wings - Sports Bars Near Me - Simi Valley, California

Mayra is the best bartender and makes our experience great everytime we come into this location! She's good vibes, laughs, and efficient with service! read more

Service is awful here and seems to be getting worse every time we come here. Don't ask why we keep coming back cause we can't figure it out either. I guess we keep hoping that it'll get better but it never does. Orders are not taken in arrival order and the servers aren't that friendly and seem to cop an attitude when you point out the failing service or bring something to their attention. We waited 20 minutes after being sat before a server came to greet us. The food is pretty good though. I will give them that. Although it does take forever to arrive too. read more

The BWW Guest Experience Team sent me an email on Sunday June 6th at 10:23a.m from BWW@qualtrics-survey.com and I did the survey. They asked if I wanted be contacted. I said Absolutely! (4) Days Later NOTHING. 0 Calls 0 emails 0 text messages There is ZERO ACCOUNTABILITY at this store with the MGR Hilda Hunter, GM Rocky Rock and even Corporate. A damn shame. I've still not received an apology. Apparently Hilda's mantra of blaming being "short staffed" and "Not My Problem" is actually the mantra of B-Dub's. read more

Buffalo Wild Wings - Nachos - Sports Bars Near Me - Simi Valley, California

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Should have read the reviews. My All American Burger was amazing. Sadly that's where it ended. Fried were cold. Husbands weeks were like warm at best. My straw was sealed on one end, asked for another, never got it. Just a sub par experience. read more

This location is great! The wings here are delish- I got the lemon pepper and the spicy garlic boneless wings. The wedge cut fries and the fried pickles are delicious. We were treated with VIP service by waitress Belinda! We love Belinda! We only come to this BDubs because of her top notch service and attention to detail. She remembered my friend's drink order after several months of us not being here- we were impressed! I never had to ask for a drink refill either. Belinda is fast with her service and makes you feel very welcome. It was a great meal! We'll be back. Thanks Belinda! read more

We tried several types of boneless wings. My grandson went with 6 Carolina reaper and 6 garlic parm. We al tasted the reaper and they were hot! It will burn your mouth and make you sweat, but the flavor is good...it's worth trying em out. The service was a bit slow last night but overall good. It was kinda slow for a Sunday night. read more

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The servers here are so helpful and friendly. We really appreciated that they went out of their way to accommodate us on a football Sunday when all of the POS payment machines in the area were down last month. The food is good and the drinks are cold. Big thumbs up. read more

Any review over 2 stars here has to be a BOT account. This service was the absolute WORST my wife and I ever had. First, it took them 45 minutes to seat us after seating parties of 4/5 that came in after us, which gave us the impression that we were last because our bill would be smaller. Second, after being seated, it took another 30 minutes for the server to come and ask for our drinks. We ordered immediately, 1 appetizer, 2 entrees...1 hour later they came out, they brought my wife's first, then 15 minutes later brought half my meal out and it was COLD. By the time the fries got to the table they were not only BURNT but COLD as well. That place is in shambles. My wife and I looked at each other and couldn't help but laugh. Like it was comedy how bad this restaurant is. There is 0 chance we will ever come back here. Better off going to wing stop 100%. Just save yourself the time, do not come here, the food will be cold and bad and you'll sit there for 2 hours waiting for it on top of that. read more

The service was on point. I will come back just for the service. As for the wings, not so much. They just took them out of the freezer and cooked them. The wings by themselves were SUPER dry, no flavor at all. The only helping them either the sauce on the wings or the dipping sauce. I had both flats and drums, both had a lot of crispy burnt parts which was very unpleasant to eat. I had small order of just plain ones. And these were very disappointing. Very dry and no flavor, not even salt or pepper. I know this is a chain of restaurants but they should change the way they make their wings. My first suggestion would be to put them in buttermilk before frying. At least this way they stay moist. read more

The flavors were good mild Buffalo, garlic parmesan and sweet bbq but the chicken wasn't edible, it was very dry and hard . A waste of 35!!! read more

Buffalo Wild Wings - Flavors are good, garlic parmesan, mild Buffalo and sweet bbq but the chicken itself was horrible dry and hard. This isn't worth $35. - Sports Bars Near Me - Simi Valley, California

Super simple and short for this review. Service was good our waitress offered water to our doggies that was nice! The pretzel bites were really soft and good. My classic chicken sandwich was also good. Super simple and not over powered by sauces. Oh and the onion rings were delicious. read more

Buffalo Wild Wings - Pretzel bites - Sports Bars Near Me - Simi Valley, California

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Ambiance is cool but this place is overpriced and doesn't do takeout well. They'll mess up your To go order and give you lukewarm food. This last time I had a hair in my naked tenders. I got cold fries and the wrong sauces. Overall disappointing for over $15 there is terrible value here ! read more

Worst takeout ever. 2 workers who are, granted, very busy, even on very crowded nights. Seems to be a popular venue so please hire some more peeps. The wings are almost inedible and so is the rest of the menu...and i'll be looking for another restaurant for wings in the future. read more

Once again, we went to Buffalo Wild Wings to meet Yelp friends on NFL Game Day. The restaurant seems poorly managed with a lot of employees who don't seem happy to be there. We were there for about 4 hours, much of the time without being checked on, so plenty of time to observe the staff. I only saw two of the servers hustling and smiling. They were a breath of fresh air compared to the rest of their unhappy compadres, just going through the motions. Didn't make for a stellar experience. Dear Hubby ordered a Stella, generously sized for $7.50. I picked a non-alcoholic black cherry spritzer kind of drink. It was terribly sweet, so I kept cutting it with water. No black cherries to be found, but there were six maraschino cherries in the bottom. Oh-kay. Odd! Last time we were at BWW, I recall ordering the sampler, which included wings. The wings weren't great. This time we tried the "Ultimate Nachos". Big mistake. For $2 we added chicken. The add-on was tiny chunks of desicated meat that resembled chicken in color, but had zero flavor. Unlike many other eateries that offer nachos, utilizing beans, olives, cheddar cheese, guacamole, and sour cream, the version we received had lackluster drizzling of chili, some ballpark-style nacho cheese from a can, plus some crema. Good thing I asked for no jalapenos and the pico de gallo on the side, because it was too spicy from the chili. The pico de gallo was also spicy. It was well and truly awful. We picked at it because we were hungry, but it never improved. Also not improving over the course of our time was the server checking back. She didn't. Didn't ask about our food, didn't offer to refill our water glasses. At one point, she inexplicably dropped off one glass of iced tea to one of our friends, completely ignoring the rest of us. The friend who invited us asked the server to take the nacho order off the bill, as it was just nasty. She did it, but never apologized. She ended up tossing the bill at me, in a passive aggressive move. Despite that, I tipped her to include the nachos order, which was me taking the high road. That's when we all started really observing what was happening with the staff. I rarely ever give a one star review, and strive to offer constructive feedback. This time I would just say to the G.M. - time to assemble your staff and have a closed door meeting about what you want your restaurant to be. Definitely include the cooks and bartenders. There's a lot of work to be done to rise up to even a middling level. Good luck to you! read more

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This place is atrocious literally everything I ordered was cold except the wings thank God. You can tell that everybody on shift literally hates their job, including the manager. Looks like she was just giving everybody orders while she sat around and watched. Doesn't really show great leadership skills if you ask me. I wouldn't be surprised if this place shuts down soon. Absolutely horrendous experience tonight. read more

Garbage. I had to wait 5min while the hostess/host walked around the back side of the restaurant just to get a pick up order that should have been ready 10min before I walked in, to be told to wait what turned out to be another 10min. Then, I get home.....are you serious?!? No wonder you have such low reviews. This is not how you apply sauce. It's literally what you guys do, and you can't get this right. Or how much these wings cost now, the least you can do is your jobs. That's fine, easy as pie to not ever come here again. read more

Buffalo Wild Wings - Awesome sauce application from a place who's job is to apply their "signature sauces" to wings. - Sports Bars Near Me - Simi Valley, California

Overpriced garbage. Sat us in a corner table. We waited 15 minutes before any server greeted us. Another table of whites came and the server took care of them first even though we were waiting for service. She was super friendly with them. Then it came time for our service. Ordered a burger and wings and tasted like cold shit. Bill was near $100 for a burger, 20 wings, and 3 beers. Never coming back. Tome for BWW to fail and go bankrupt. I hate their evil dumb company now. read more

We've come here several times and always hope to get better service and leave disappointed but not surprised. You'll wait at the host's desk for 10-20 minutes before someone takes your name down. Then when you're seated the food is going to be a gamble on whether or not you're waiting eons or getting a cold meal. This establishment usually has friendly service and you can tell that they're doing their best with their short staff - management should take note and work better at providing a better experience for their employees, and in turn, their patrons. read more

Me and my family are regulars at this restaurant we've never had a bad experience and always had food come out fast and HOT! Tonight was one of the worst experiences we've had at a restaurant in years. We can understand when servers are busy and can't check up on us regularly but Madison was terrible. Her service was horrible and she never checked up on us once. Our starters came out 25 min from when we ordered them (they were the wrong starters) our food was ordered w our starters and got there 30 min after our starters and as you can guess they were COLD no refills we tried to ask for more ranch and refills but she was no where to be found the entire time and when we were finally able to get a hold of her she said she'd be right back w more 15 min later and nothing. she was taking care of the bar top but was just standing there most of the time or hiding in the kitchen. There is no excuse for this kind of service. If you expect a good tip u better work hard for it. I am furious I wish we could have talked to a manger but we were so tired and decided it was best to just leave. Never ask for Madison. I'm not sure why she's working there if she doesn't even try at her job. This was ridiculous and she is a poor excuse as a server. read more

Read the reviews before coming here, and still decided to give this place a try. From start to finish the service from our server was great. She was very attentive and responsive. I'm not going to lie but the food did take a long time to arrive, that's not her fault though. My chicken wrap could have been better, hardly any lettuce or tomato and it was very dry. Beer was cold, and wings were delicious. I would give them a 4 if it wasn't for my food and the over fried tater tots. It's okay, definitely have had better in other locations. read more

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I honestly don't understand the poor reviews. I checked out this location last night with my husband to watch the NBA All-Star Dunk Contest and I had a GREAT time. The bar was busy, people were actually out in Simi enjoying themselves with friends and family. Their chili con queso, wedge fries, wings and beer were all GOOD! No complaints. Shout-out to Christina, she gave my husband and I the most pleasant experience (very attentive and friendly) at BWW. read more

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We were a party of three and were seated right away, however, we were waiting for a server to help us out for about 15 mins then noticed a bigger party that came in about 5 mins after us was attended first. We saw this right away and thought he'd help us out after them but instead went to the table that was next to us and after turned around and went to a different section. We were very hungry and this was just unacceptable. Never coming back again. read more

The service is ok for the most part but at all the BWW I've been to it's gonna be like that so this is gonna be a purely food review here. The chicken is dry. Like frozen grocery store wings that have been overbaked kinda dry. The sauce coating is inconsistent and I'm gonna assume it depends on how low the sauce bottle is when they mix it in the bowl and how tired the employee is. I've had decently coated 6/10 and I've had almost no coating like they tossed to mix one time and out the bowl it goes 1/10. That just means quality control is not a factor here so you're paying to gamble. Even the salads... Anyway, if you wanna drink then I'd rather suggest you save some money and buy/make them yourselves but if you really don't have a choice then sure this place is fine. Just don't expect decent food for the money you're spending. read more

Food was good but got skimped. Service was okay but this is just unacceptable it looks like a kids meal size fry. read more

Buffalo Wild Wings - 4.99 takeout French Fries - Sports Bars Near Me - Simi Valley, California

Okay, I think this place is headed out of business... but gave it an extra star because our poor waitress and bartender were so understaffed it was criminal. We were shocked when our wings surprisingly came out tasting good... product is still good. Got the wrong beer, after we got our food, but honestly... I was expecting much worse. Good product, good employees... crappy owner/management... they're trying to write it off. Sad! read more

My husband and a group of friends arrived at 9:45 a.m. Their server was the only server in the restaurant until 11:00 and was insanely busy. I arrived at 11:30, and they were in the middle of one of the worst dining experiences any of us had ever had. I didn't see the server come by our table once for the first 40 minutes I was there. One friend had ordered his food 30 minutes BEFORE my husband ordered, yet my husband had received and finished his meal before our friend got his. We watched several other tables receive food during that time, as well, and these were ALL people who had sat down and ordered after our friend. It took this friend well over an hour to receive his food. In the meantime, another friend placed his food order at 11:00. Spoiler alert: by the time we left the restaurant at 1:20, he had still never gotten his food. I waited about 40 minutes for my food after placing my order. In addition to the waiting, between 9:45-1:20, not ONE single empty cup or plate was picked up from our table. In fact, our friend started bussing the table himself to clear some space! We spoke to our server several times. We did not place blame on her, and she complained to us that she "had 30 tickets at the moment." We called for the manager, Hilda. As a member of our group began explaining to Hilda that several people were waiting for food, she cut him off mid-sentence and walked away, saying she would go check on the food. Twenty minutes later, she had never returned, nor had the food. We reminded our server several times about the missing food, and she kept placing blame on the kitchen. The friend who'd waited over an hour for his food made a comment about being frustrated he had to pay for this food after this awful experience and that he'd been waiting so long to pay because he needed to leave. Our server, who was walking by, screamed at him, "I'll pay for your food myself! I just want you to leave! I want you to leave! I will pay for it!" Several people from other tables nearby turned and watched her scream, completely shocked by this unacceptable behavior. We called Hilda back to our table. Our friend calmly explained everything to her. She said she would "talk to" the server because that shouldn't have happened. She expressed they were short-staffed, but she did not apologize. She did not offer us anything and seemed to feel that blaming being short-staffed was enough. Another member of our group asked what she would do to make this right for us (HOURS of waiting for missing food, horrible service, dirty tables, and being yelled at by a server). Hilda said she could give a discount. Our friend said he did not feel he should have to pay, especially since one meal STILL hadn't come out, and she snapped back, "Oh, you WILL pay," then threatened to call the cops on us and stormed off. She never returned to our table. Thankfully, the Assistant Manager, who was very nice, came and finally helped us. He comped our food and only charged us for drinks. A couple of employees alluded to us the fact that they hate working there or hate working for Hilda. We finally left- with one person STILL never having received his food that had been ordered over two hours earlier. Good service starts from the top, and this restaurant's leader, Hilda, is obviously a toxic and incompetent GM. We will be following up with corporate, but I can certainly say this was my last visit to this BWW location. The MANY other one-star reviews (several of which mention Hilda's bad attitude and leadership) speak for themselves. Under her poor leadership, this restaurant will certainly continue to fail. read more

I am an absolute fan of BWW. Asian Zing and Thai curry are my go-to wings when here. This location is a pretty huge restaurant. Our server was extremely hilarious and sweet. She kept coming back and helped up choose some amazing drinks. If you are in the area then dining in here rather than takeout would be a great option. read more

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SERVICE is so horrible !! No one acknowledged us at all and we were sitting at the bar for 15 mins, unacceptable. We would have waited if one of the 2 girls walking around would have at least said "hello". So sad read more

The service was super slow here. They wouldn't check up on our table at all unless we called a server over. My friend got endless boneless wings and they came back and told him they ran out of boneless wings. How does a wing place run out of boneless wings? On top of that our wings were cold when they came. The only good thing about this place are all the televisions playing the games. Definitely won't be coming back here and will be trying other wing places instead of this one. Update: I wrote this review when we asked for our check and it's been about 40 minutes since and no check was brought. We asked a server about the check and they couldn't even figure out whose check was who's from our separate orders. This places really sucks and is the slowest service I've ever seen. read more

Staff was efficient. Food was alright. App to play the trivia game took far longer than the meal and time in the establishment to activate. Beer was good, and cold. It certainly wasn't the exciting time depicted in the commercials. I have had better experiences here, but nothing to rave about. It'll do. read more

So sad. On Veterans Day went to try BWW's free 10 wings early afternoon. Only 1 server meant I waited 10 minutes to be seated, another 15 minutes until the manager served my Coke. The "boneless wings" aren't, they're chicken McNuggets with thick coating. After tipping my server $5 for this free meal, she accosted me saying "You have to pay for your Coke." It was $4.82 for a drink. Veterans beware. read more

Service has gone to crap . I don't understand how they can't double check to make sure your to go order is correct. Always missing something. It's printed on a piece of paper for crying out loud, and you ask for a tip hahah !!! read more

I only leave one star reviews for the most special spots, so congratulations BWW on your accomplishment! You deserve it. Let's set the scene. We're starving and everywhere is closed, enter Buffalo Wild Wings. The final frontier. We arrive at 10:25 (a hour and a half before closing and a hour before the kitchen closes). There is one group ahead of us, they get seated within 5-10 minutes and then finally they come to just check us in. This is already moving slower than an episode of Mad Men. There is no dedicated hostess, so we manage to go 30 minutes without receiving any update after an initial ETA of 5-10 minutes. It was like when Dad left all over again. Finally, the manager comes over and tells us and tell us "I guess I could hook you up." This is a table, not a drug deal with the 30 year old guy that lives in your hometown that sells to high schoolers. We sit down order drinks, pretzel knots, and a singular beer. All but the beer come relatively quickly, maybe things are looking up? WRONG. The beer was drafted and went to war, never to be seen again (even after two reminders). She comes back to take our order. Given the circumstances, we directly asked her, "If we ordered 60 wings, would the kitchen be able to do that?" Her response, "Sure, no problem." But it was a problem. We waited for 30 minutes, it was 11:35 now. Our waiter comes over and tells us, kitchen is only making 30 wings... we're devastated. There are so many things that don't make sense here: 1. Why didn't our order go in for 30 minutes? 2. Did the beer make it back from war? 3. Why were we still sitting at this restaurant? In fairness, they did bring out some nachos that were terrible that literally no one wanted as a substitute. It's like planning a trip to Hawaii and ending up in Madagascar. We decided that at 11:55 we had to leave; there were employees that were leaving before we even got our food. We were about to have a mental breakdown. Of course at 11:54, the food came. The wings were luke warm at best and almost 20% of the wings didn't even have sauce. We got our bill (with the fallen solider beer of course still on it) and finally left BWW. Almost 2 hours, 30 cold wings, and 1 terrible time later. In all seriousness, I have complete respect for the service industry and the customers they have to deal with, but it would be cool if BWW was just up front with us about the problems they were facing instead of stringing us along for 2 hours. read more

If I could leave one star I would! This place has the most horrible customer service I do not understand how this place is still up and running! The servers get your order wrong and literally choose who they want to serve and then ignore the others! The food I got was bird dawgs were undercooked and we got food poising! I am getting my refund now!! Please avoid this place at all cost! read more

Went there to watch the 49ers game... Service was great our waitress always made sure waters were filled and checked in The food on the other hand was a different story. We decided to get the nachos and couldn't believe what they served. It was a plate of chips with shredded dry cheese sprinkled on top- not melted not hot. On top of that was sour cream and the chicken we paid to add was cold canned shredded chicken. Was extremely disappointed in the quality of food served to us. Not sure if I will return and trust the quality of food especially because of the price. read more

This Buffalo Wild Wings is the worst one I have ever been to. Placed a pickup order for 5:50, and at 6:15 my order still wasn't all ready. The employee who was at the register kept reminding all the takeout guests how much of a "shit show" it was in the carry out area. Also who charges $1 now as a takeout fee. I guess this location now does. For a customer who paid $100 for dinner, I will be taking my money elsewhere. read more

Buffalo Wild Wings - Sports Bars Near Me - Simi Valley, California

Consistently terrible service and super long wait times in picking up take out. Done trying. read more

Buffalo Wild Wings - Where are the employees?? - Sports Bars Near Me - Simi Valley, California

my server (spencer) made my whole night, i was coming here after a long shift at work & had just such a horrible day & immediately once i was seated i dropped my labubu keychain charm & he came over & picked her up & kept her in his pocket while he took my order which made my boyfriend n i laugh cuz why not. he was such a joy & felt more like a friend and actually had a connection with us instead of just taking our orders mindlessly. i loved it here food was great and all but spencer made our night! will be eating here again :)) spencer if you see this my boyfriend with the lucious hair loves you:)) read more